Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.5
Service8.5
Cleanliness8.5
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All reviews(108)
Positive reviews(8)
Reviews with photos/video(1)
Negative reviews(2)
Anonymous User
2 Queen Standard
Stayed in Sep 2022
Family
1 review
6.0/10
Posted on Dec 16, 2022
Breakfast is good, but the room is quite old designed and the air-conditioning system is noisy during night time.
Guest User
King Suite with Sofa Bed
Stayed in Jul 2024
Family
5 review
8.0/10
Very Good
Posted on Aug 17, 2024
The facilities are relatively old and the large carpet has a smell
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koongkhing
2 Queen Standard
Stayed in Sep 2023
Family
32 review
8.5/10
Very Good
Posted on Oct 20, 2023
Come stay for the 2nd time. But this time the room next to the accommodation was loud.
Breakfast has very few options.
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Anonymous User
2 Queen Standard
Stayed in Jun 2023
Family
14 review
6.0/10
Posted on Jul 25, 2023
The hotel location and facilities are average and satisfactory, no surprises. Waterloo is located in the suburbs, with enough parking space and breakfast provided, which is very convenient. Reasonable price/performance ratio.
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Guest User
Two Queen Beds Suite With Sofa Bed
Stayed in May 2023
Business traveler
3 review
2.0/10
Posted on Jun 7, 2023
I stayed for four nights in total, and the bathroom was not cleaned every day. I had to call the front desk every time to ask someone to clean it. The key was to only change bath towels and collect garbage. The paper towels are not replaced when they are gone, and the shower gel is not replaced when they are gone. Worst experience ever
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Guest User
Double Room with Two Double Beds - Disability Access
Stayed in May 2023
Family
7 review
9.5/10
Amazing
Posted on Jun 27, 2023
Clean, convenient, and the best thing is breakfast
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and Caddie Jack
Double Room with Two Double Beds - Disability Access