Xinying Hotel (Mingzhu Station) Reviews

Response from Property: 您好!我是您的網上貼身管家“小維”非常感謝您對我們大力支持和認可，本 店前面向南方向100米有多家知名餐飲品牌店，（湘，粵，川，中山特色招牌中山乳鴿，中山十大名餐廳正豐魚，廣東有名粵式早茶等等，各種各樣的美食盡在眼前，吃的十分方便，玩得前往珠海澳門出行都是非常方便的哦，您的滿意是我們全體員工孜孜不倦的動力源泉，公寓秉承舒適典雅，以顧客滿意和舒適為中心，給您家的温馨體驗和周到服務，酒店地理位置優越，鬧中取靜，購物交通方便，入住零停留，免費WIFI，免費大型停車場 【附近商業】距優越城購物中心、山姆店、印象城均5-10分鐘車程，距珠海華髮商都、環宇城15分鐘車程。 【交通出行】距離珠海香洲區約500米，距珠海明珠輕軌站6分鐘車程，輕軌站即可乘坐機場大巴前往珠海金灣機場。 【附近景點】10分鐘車程即可到達香山湖公園、梅溪牌坊、普陀寺、鳳凰山 20分鐘車程即可到達情侶路海邊、珠海大劇院、日月貝、港珠澳大橋口岸、海天公園、圓明新園、拱北口岸等。 30分鐘車程即可到達孫中山紀念館。50分鐘御温泉度假村、海泉灣度假區。 附近商業：距優越城購物中心、山姆店、印象城均5-10分鐘車程，距珠海華髮商都、環宇城15分鐘車程。周邊美食，休閑場所眾多，與珠海接壤，知名休閑網紅打卡地。 是您出差、旅遊、訪友的理想之選

Response from Property: Dear guest, thank you for choosing our hotel. I am very happy to see your detailed comments. I believe you are also a person who is good at observing life and likes to enjoy life. We are working hard to build a better hotel. We attach great importance to the comfort of the room and detailed services. Our intention is to bring comfort to you who are tired from running around. Remember to pay attention to us and recommend us to your friends. I sincerely look forward to your visit and wish you a happy life.

Response from Property: Dear guest, Hello! Thank you very much for choosing Xinying Apartment Hotel and taking the time to share your experience! Your honest feedback is extremely important to us. We are delighted to hear that you were satisfied with our **convenient location** (near Impression City and BYD 4S dealership), **spacious room**, and **clean and tidy bathroom**! We are always committed to providing guests with comfortable, basic accommodations, and your positive feedback is our greatest encouragement. Furthermore, your mention of **a very good value of HK$200** is a core advantage we value, and we are delighted that this has provided you with a satisfying short-term stay. This is exactly the value we strive to provide for guests like you who seek convenient, comfortable, and cost-effective accommodations. **We sincerely apologize for the inconvenience you mentioned regarding **the poor parking conditions** and **the need for staff to arrange entry for vehicles with Guangdong and Hong Kong license plates**. We understand this is a real inconvenience for self-driving guests, especially those with Guangdong and Hong Kong license plates. We have received your feedback and will strengthen front desk and security training to provide more proactive and efficient guidance and assistance to guests with Guangdong and Hong Kong license plates, minimizing your waiting time. We understand that our convenient location and clean, comfortable rooms are important reasons for choosing us. We will continue to maintain the cleanliness and spaciousness of our rooms and continually optimize our service processes, especially regarding parking instructions. Thank you again for your valuable feedback! Your satisfaction is our driving force for progress. We wish you a pleasant journey and best wishes for your business!

Response from Property: Dear guest, thank you for your review of the hotel. We deeply regret your experience during your stay. Your valuable feedback is very important to us. Regarding your payment of 167 yuan, you refused to register it when you arrived at the hotel and forced us not to register it. This is indeed a bit difficult for you. We are very grateful for your thoughtful review. If you are not able to register, please forgive us for not being able to take your violation into account and vent your anger on us and give us an indiscriminate and malicious negative review. I wish you a happy life.

Response from Property: We regret not receiving your 5-star rating. Regarding the odor you reported, we do have non-smoking rooms. Please do not book a special offer room next time you stay. Special offers are only available for the first room on each floor. We have retrained our cleaning team and introduced a double-check mechanism to ensure every room is thoroughly cleaned. Thank you for a happy day.

Response from Property: Dear guest: Thank you for your review of the hotel. We deeply regret your experience during your stay. Your valuable opinions are very important to us. Please forgive us for not being able to take your illegal behavior and blame the hotel for making indiscriminate and malicious negative reviews. I wish you a happy life.

Response from Property: Dear guest, thank you very much for choosing to stay with us and for taking the time to share your experience. We are deeply sorry to see that you only gave us a 2.8 rating, especially since the noisy air conditioning in your room significantly impacted your restful experience. We offer our sincerest apologies for the inconvenience and frustration you've caused. The noise from the air conditioning you mentioned is very important to us. We understand how crucial a quiet resting environment is for our guests. Your feedback has been immediately conveyed to our Engineering and Housekeeping management. Our Engineering team is currently conducting a comprehensive inspection and repair of the air conditioning in that room to ensure similar issues do not recur. We will also strengthen routine inspections and maintenance of all guest room equipment, particularly the air conditioning. Thank you for mentioning "other aspects are fine," which is a welcome relief, and we appreciate your acknowledgment of our other areas. However, this does not negate the negative experience you experienced with the air conditioning. We value your feedback, and your feedback is a valuable driving force for improvement. We sincerely hope to serve you again in the future, and we will ensure you receive a quiet and comfortable room so that you can experience our genuine hospitality and the improvements we have made. We apologize again for this poor experience and thank you for your understanding and feedback! We wish you a happy life!

Response from Property: {Free parking, free laundry,} Dear guest: Hello, thank you for your review! The hotel advocates "heart service" and we are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our pursuit! Looking forward to your visit again.

Response from Property: Dear customer, thank you for your stay. We will continue to maintain high-quality and excellent customer service standards, and strive to create a comfortable and warm stay experience for every guest. Thank you again for your comments and sincerely look forward to your visit again!

Response from Property: Thank you for your thoughtful review despite your busy schedule. This apartment offers exquisite, stylish, warm, comfortable, and business-focused accommodation. Located approximately 500 meters southeast of the Jiajing Kangcheng residential complex, it is approximately 500 meters from Zhuhai's Xiangzhou District. Each room has a unique style and spacious layout, all with north-south ventilation. The elegant and stylish décor is complemented by a 50-inch LCD TV and a powerful, standalone Gree air conditioner. Nearby Business: Superior City Shopping Center, Sam's Club, and Impression City are all within a 5-10 minute drive, and Zhuhai Huafa Commercial City and Huanyu City are a 15-minute drive. Transportation: Located approximately 500 meters from Zhuhai's Xiangzhou District, it's a 6-minute drive from Zhuhai Mingzhu Light Rail Station, where you can catch the airport shuttle to Zhuhai Jinwan Airport. [Nearby attractions] 10 minutes' drive to Xiangshan Lake Park, Meixi Memorial Archway, Putuo Temple, and Phoenix Mountain. 20 minutes' drive to Lover's Road Beach, Zhuhai Grand Theater, Sun Moon Shell, Hong Kong-Zhuhai-Macao Bridge Port, Haitian Park, Yuanmingyuan New Garden, Gongbei Port, etc. 30 minutes' drive to Sun Yat-sen Memorial Hall. 50 minutes to Royal Hot Spring Resort and Haiquanwan Resort. Nearby businesses: 5-10 minutes' drive to Superior City Shopping Center, Sam's Club, and Impression City, 15 minutes' drive to Zhuhai Huafa Commercial City and Huanyu City. There are many delicious foods and leisure places around, and it borders Zhuhai, a well-known leisure and internet celebrity check-in spot. It is an ideal choice for your business trip, travel, and visiting friends.

Response from Property: Thank you very much for taking the time out of your busy schedule to give Xiaoxin a review. Hehe, Xinying believes that guests are neighbors and provide guests with neighborly services. With your affirmation, all the efforts of Xinying are worthwhile. I hope that people who are on the road can find a warm feeling like home when they arrive in Xinying. This hotel is a hotel with exquisiteness, taste, fashion, warmth, comfort and business features. This store is about 500 meters away from Zhuhai Xiangzhou District and 500 meters southeast of Jiajing Kangcheng Community. Each room has a different style. The room type is wide and all are transparent from north to south. The style is atmospheric and fashionable. Each room type is equipped with a 50-inch LCD TV and an independent Gree air conditioner with strong wind and high cost performance. [Nearby Business] It is 5-10 minutes' drive from Superior City Shopping Center, Sam's Club, and Impression City, and 15 minutes' drive from Zhuhai Huafa Commercial City and Huanyu City. [Transportation] It is about 500 meters away from Zhuhai Xiangzhou District and 6 minutes' drive from Zhuhai Mingzhu Light Rail Station. You can take the airport bus to Zhuhai Jinwan Airport from the light rail station. [Nearby attractions] 10 minutes drive to Xiangshan Lake Park, Meixi Archway, Putuo Temple, Phoenix Mountain. 20 minutes drive to Lovers' Road Beach, Zhuhai Grand Theater, Sun Moon Shell, Hong Kong-Zhuhai-Macao Bridge Port, Haitian Park, Yuanming New Garden, Gongbei Port, etc. 30 minutes drive to Sun Yat-sen Memorial Hall. 50 minutes to Royal Hot Spring Resort and Haiquan Bay Resort. Nearby business: 5-10 minutes drive to Superior City Shopping Center, Sam's Club, and Impression City, 15 minutes drive to Zhuhai Huafa Commercial City and Huanyu City. There are many delicious foods and leisure places around, bordering Zhuhai, and it is a well-known leisure and internet celebrity check-in place. The famous 14 villages bring together food night markets from various places. It is your ideal choice for business trips, travel, and visiting friends.

Response from Property: Dear guests, hello! I am your online personal butler "Xiao Wei". Thank you very much for your strong support and recognition. Your satisfaction is the tireless source of motivation for all our employees. The apartment adheres to comfort and elegance, and focuses on customer satisfaction and comfort, giving you the warm experience of home and thoughtful service. The hotel has a superior geographical location, quiet in the city, convenient shopping and transportation, zero stay, and free WIFI. Thank you again for your love for Xiao Wei. Xiao Wei looks forward to you coming home often to check if I have slacked off! Thank you very much for your praise for us, and we will continue to work hard to live up to your praise. It is less than three minutes away from the nearest highway intersection, and it is about 5 minutes from Mingzhu High-speed Railway Station to our store. Travel is very convenient. Thank you again for your affirmation of the apartment. I look forward to visiting again and wish you a pleasant journey.

Response from Property: I am really excited to see the simple yet profound praise from the guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring every guest a super value experience. Xinying Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.

Response from Property: Dear guest, thank you very much for your stay and detailed comments. Only with your constant concern and supervision can we find problems in our work. We are sorry to see that this stay did not meet your expectations. We apologize for the inconvenience. Regarding your report that the pillow was stained when you checked out the next day after your stay, we carefully investigated and promptly preserved the so-called dirty things you left behind. We do not expect your tolerance, but just hope that you can be more real and not create untrue service and hygiene problems. Customers are God, but God is not **. You are also a so-called highly educated person who deliberately creates bad reviews that are not caused by our store. I don’t know what your intention is. We accept any real customer’s valuable suggestions. I wish you a happy every day.