Zhongshan Hot Spring Resort

Zhongshan Hot Spring Resort Reviews

Zhongshan Hot Spring Resort

Sanxiang Town, Zhongshan, Guangdong, 528463, ChinaView Hotel Details
Zhongshan Hot Spring Resort
Zhongshan Hot Spring ResortZhongshan Hot Spring ResortZhongshan Hot Spring Resort
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Zhongshan Hot Spring Resort Guest Reviews

4.5/5
Good
1677 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(1677)
Positive reviews(1616)
Reviews with photos/video(599)
Classy environment(309)
Relaxing hot springs(304)
Perfect for kids(80)
Friendly front desk staff(69)
Garden view(67)
Too many mosquitoes(28)
Tasty dinner(13)
Has facilities for children(12)
Negative reviews(61)
Guest User
Cuihengyuan Deluxe Hot Spring Double Bed Room
Stayed in Nov 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 30, 2024
Overall is good. Just some facilities inside room is too old. The wallpaper looks old as well. The breakfast is not good as the variety is less than the other hotel and some food got cold.
Response from Property: Thank you for choosing to stay at Zhongshan Hot Spring and for your valuable feedback. We will do our best to improve the existing shortcomings based on your suggestions to enhance the satisfaction of our guests. We look forward to your next visit.
Edwin Soesilo
Superior 2-bed Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Nov 19, 2024
This is a wonderful place to stay and letting your family relax !!! I want to personally thank Miss 罗娟 because she has been very patient and helpful providing necessary information during our stay. We get lost easy because this place is Huge !!!
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make continuous efforts to live up to your praise. Thank you again for your recognition of the hotel, look forward to coming again, wish a pleasant trip!
Lil cutie bear
Business Garden Double Bed Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Sep 25, 2024
The service is very awesome. The staff are so passionate and helpful. They helped us to unclog the toilet too. The smell is so good at the lobby too.
Response from Property: Thank you for choosing Zhongshan Hot Spring. We look forward to your next visit.
PramodC
Waterside Garden Waterfront Room
Stayed in May 2024
Family
2 review
4.5/5
Great
Posted on Jul 1, 2024
Nice resort !! Facilities are really nice. Lobby Lounge restaurant food and service was excellent. Hot spring and swimming pool facilities are well maintained and clean. There is scope to improve breakfast choices but are Ok for locals but limited western or non chinese options.
Response from Property: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
K&C
Cuihengyuan Deluxe Hot Spring Double Bed Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on May 20, 2024
The resort was clean and the staff were so friendly. They spoke a little English but went above and beyond to help us have a good experience. The hot springs were so relaxing. There’s also a cart to take you every where too.
6/11
Response from Property: Thank you for choosing Zhongshan Hot Spring and giving us a good review. We look forward to your visit next time.
Elaine
Business Garden Twin Room
Stayed in Oct 2024
Travel with friends
4 review
2.2/5
Posted on Nov 3, 2024
We stayed in the Business Park. The room is so old, there are broken door stop with sharp screw exposed and I accidentally stepped on it and hurt my feet!  The safe was out of order, so did the air conditioner control and the control switch next to the bed!  The WiFi was also terrible and hardly work.  I made the complaints to the front desk but didn’t get any response or feedback.  I’m really so disappointed with the experience!
Response from Property: Dear valued guests, thank you for choosing Zhongshan Hot Spring Resort and for your valuable feedback. We apologize for not providing you with a comfortable vacation experience. We have asked relevant staff to check if the safe and air conditioning control panel in your room are functioning properly. We will strengthen the operation instructions for safes and air conditioning control panels. Based on your valuable feedback, we will continuously improve and enhance our services. We look forward to your next visit and hope for a different experience.
Guest User
Waterside Garden Waterfront Room
Stayed in Feb 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 2, 2024
The swimming abmnd hotspring facilutues are good. It would be even better if the room hygiene and the breakfast could be further improved. Overall experience is good and I look forward to visiting it again.
Response from Property: Thank you for choosing Zhongshan Hot Spring. We look forward to your next visit.
Isaac
Business Garden Double Bed Room
Stayed in Jan 2024
Family
2 review
4.5/5
Great
Posted on Feb 8, 2024
Beautiful rooms and the hot spring was big with a lot of option. We love the sauna there. There’s this heating stone where you can lie down and have massage. It was amazing. We really enjoyed the stay there for a birthday celebration. They even prepared a cake for us which is so kind and sweet. Highly recommending if you are traveling with your family! as hotel guest you have unlimited access to the hot spring.
Response from Property: Dear guest, thank you very much for your recognition and affirmation of the hotel. A 5-point praise is our greatest encouragement. We will work harder and more thoughtfully to provide high-quality services to every guest. Zhongshan Hot Spring looks forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jan 2024
Couples
2 review
5.0/5
Outstanding
Posted on Feb 5, 2024
This place is newly renovated and we are upgraded to the new wing which was established since April last year. We are amazed for the new wing with hugh room, hugh bed and the cleanliness of the room. It is so close to the hot spring area too. We enjoyed so much... it really worth for the deal. Thanks.
Response from Property: 感謝您選擇中山温泉並給予5分好評，期待您下次光臨體驗。
Guest User
Business Garden Double Bed Room
Stayed in Apr 2024
Family
5 review
5.0/5
Outstanding
Posted on May 3, 2024
It was a great experience, nice and clean.
Response from Property: 感謝選擇中山温泉和給予好評，期待您下次光臨體驗。
ka wing
Waterside Garden Waterfront Room
Stayed in May 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 2, 2024
The resort is good and the room is nice. Swimming pool and springs are good enough to choose ! I like our 親水房 because it was clean and clear, my children enjoy and sleep well.
Response from Property: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
HoKaren
Superior Queen Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 29, 2024
Friendly & helpful staff. Clean environment
Response from Property: 感謝選擇中山温泉和給予好評，期待您下次光臨體驗。
Guest User
Business Garden Double Bed Room
Stayed in Jun 2024
Solo travelers
1 review
3.2/5
Posted on Jul 23, 2024
The location is quite, surrounding by plants, a nice place for chill out.
Response from Property: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.
Christian
Superior Queen Room
Stayed in Mar 2024
Couples
4 review
3.2/5
Posted on Apr 13, 2024
This was our first experience in hot springs in China. The place is good, with many hot springs pool to choose from. We particularly the more natural pools. However we stayed in the older part of the hotel, quite tired and no good view (the wall of another building). The service and food is traditional Chinese 3 star hotel, not adapted for international travelers. We will not return there, we got what we pay for I guess,
Response from Property: Thank you for choosing to stay at Zhongshan Hot Spring, and thank you for your valuable feedback. We will continue to improve the shortcomings and look forward to your visit again.
Guest User
Cuihengyuan Deluxe Hot Spring Twin Room
Stayed in Feb 2024
Family
1 review
4.5/5
Great
Posted on Mar 29, 2024
We enjoy the kind service of picking us to and fro the front lobby and our private onsen room by the long golf car so much, thanks a lot.
Response from Property: Thank you for choosing Zhongshan Hot Spring and look forward to your visit again.