Xiaolu Smart Hotel (Zhaoqing East Gate Plaza, Qixingyan Scenic Area) Reviews

Response from Property: Dear Guest E315427****：I am sincerely grateful for your feedback regarding our hotel. I understand your disappointment about the mismatch between the hotel's pictures and the actual situation. I want to assure you that we are always striving to provide the most accurate representation of our property.However, I hope you'll give us a chance to highlight some of our other outstanding features that might have made your stay more enjoyable. Our hotel boasts an enviable location, offering unparalleled convenience and ease of access to various attractions and business districts. Moreover, our team of dedicated staff is always at hand to ensure a warm and welcoming experience for all our guests. We pride ourselves on our exceptional service, and we strive to make every stay a memorable one. I hope these aspects of our hotel will overshadow the initial impression created by the pictures. We truly value your feedback and use it to continuously improve our services and facilities. Once again, thank you for sharing your thoughts with us. We hope to welcome you again in the future to experience our hotel in its entirety.Warm regards

Response from Property: 尊敬的客人hokwaisun：非常榮幸收到您對我們的正面評價，您的“good！”讓我們全體員工都感到非常開心和滿足，您的滿意，是我們努力的動力和追求的目標，我們酒店一直致力於為每一位客人提供温馨舒適的住宿環境和細緻周到的服務，看到您對我們的認可，我們深感欣慰，同時，我們也想借此機會，向您介紹我們酒店的一些其他優點，希望您在下次入住時能夠有更深入的體驗，我們的酒店環境優雅，綠樹成蔭，還能聽到鳥兒的歡唱，地理位置也是一流，不但離景區咫尺之遙，而且周邊商業圈也眾多購物和飲食的選擇，再次感謝您的肯定和鼓勵，如果您有任何關於我們酒店的疑問或建議，都歡迎隨時與我們聯繫，期待您下次光臨小璐智能酒店，我們將繼續努力，為您提供更加優質的服務和體驗，祝您生活愉快！

Response from Property: Dear guest M317504****: Thank you very much for choosing to stay in our hotel and for your affirmation of the hotel's environmental sanitation. At the same time, thank you for your valuable opinions and suggestions. We attach great importance to your feedback. We are deeply sorry for the room design problem you mentioned. The placement of towels, washing utensils and other items may have caused you inconvenience. We have recorded your suggestions and will optimize the room layout as soon as possible to ensure that you can use these facilities more conveniently and comfortably next time you stay. In addition, we still want you to pay attention to other advantages of our hotel. Our hotel has a superior geographical location, convenient transportation, and rich surrounding facilities, which provides great convenience for your travel and leisure. At the same time, our service team is professional and enthusiastic, and is always committed to providing guests with thoughtful and considerate services to ensure that you feel the warmth of home during your stay in the hotel. Thank you again for your valuable opinions and support. We will continue to improve and enhance the hotel's facilities and service quality to provide you with a more comfortable and convenient accommodation experience. We look forward to your visit again!

Response from Property: Dear guest qtdgsh: Thank you very much for choosing Xiaolu Smart Hotel and giving us such a high evaluation after checking in. We are deeply honored and gratified that you found our hotel in Zhaoqing despite your blind selection and were very satisfied. The hotel you mentioned is in a superior location, located in the East Gate Square of Qixingyan, with pleasant scenery and numerous delicious foods around it. These are all highlights of our hotel. Our hotel has also been committed to providing guests with a comfortable and convenient accommodation experience, allowing you to feel the warmth and comfort of home during your journey. At the same time, you also spoke highly of the rooms and services of our hotel. The rooms are spacious and hygienic, which are the embodiment of our continuous pursuit of innovation and improvement of service quality. Our service team has also been committed to providing guests with warm and thoughtful services to make your stay more pleasant and memorable. In addition, you also mentioned our hotel's free parking and departure gifts and other thoughtful services. These are value-added services we provide to our guests, hoping to make your journey more pleasant and convenient. In addition to the advantages you have already experienced, our hotel has many other advantages that are worthy of your attention. For example, our environment is elegant, with birds singing and flowers blooming, allowing you to feel tranquility and comfort during your busy journey. Our hotel has its own independent large parking lot equipped with charging piles. Whether you drive yourself or take an electric car, you can easily solve the parking problem. Thank you again for your stay and good comments. We will continue to work hard to continuously improve service quality and guest experience. We look forward to your future journey. Can choose Xiaolu Smart Hotel again, we will wholeheartedly provide you with better service and comfortable experience, I wish you a pleasant journey, and look forward to your visit again!

Response from Property: Dear guest TIHKmamtbmg****: Thank you very much for choosing to stay at Xiaolu Smart Hotel and taking the time to provide us with detailed feedback. We are very happy to provide you with high-quality service and to get your appreciation for our hotel front desk service. and room facilities. You mentioned that the room faces the road and the loud noise affects your sleeping experience. We are deeply sorry for this. We will check and improve the room sound insulation as soon as possible to ensure that every guest can enjoy quiet and comfortable At the same time, you also mentioned that the WiFi is sometimes disconnected for no reason, and that the shower water is too slow and blocked. These are all negligences in our service. We sincerely apologize to you for this, and we will We will check and fix these problems immediately to ensure that you can enjoy high-speed and stable network connection and comfortable bathing experience. In addition, we would like to introduce to you other advantages of our hotel. Our hotel has an elegant environment, excellent location and convenient transportation. Your travel has provided great convenience. More importantly, there is a direct bus at the door of our hotel to facilitate you to reach your destination quickly. Thank you again for your stay and feedback. Your suggestions and opinions are very important to us. We will We will continue to work hard to improve service quality and facility levels to provide you with a better accommodation experience. We look forward to your choosing Xiaolu Smart Hotel again next time you travel. We will serve you wholeheartedly and wish you a happy life!

Response from Property: Dear guest Heaven.Lee: Thank you very much for choosing our hotel and taking the time to leave us such a good review. We are very honored to provide you with a comfortable and pleasant accommodation experience, and we are deeply pleased to hear that you are so satisfied with our services, facilities and gifts. The simple and comfortable design of the room you mentioned, as well as the high-end feeling of toiletries, are all the quality that our hotel has been striving for. In particular, the design of the bathroom area you mentioned, we pay great attention to details and practicality, and separate the washbasin, toilet, and bathroom to ensure that every guest can enjoy a more private and comfortable bathroom space. In addition, our hotel has many other advantages, which I believe will add more convenience and comfort to your journey. Our hotel is strategically located, adjacent to many tourist areas and commercial areas, and is very convenient for both traveling and shopping. At the same time, we also have an independent courtyard parking lot with charging piles to facilitate your self-driving travel. In addition, we also provide fitness equipment free of charge, so that you can maintain a healthy lifestyle during your journey. Thank you again for your affirmation and support. We look forward to your visit next time to experience more high-quality services and facilities in our hotel. If you have any suggestions or comments, please feel free to contact us. We will serve you wholeheartedly and wish you a happy life and a pleasant journey!

Response from Property: Dear guest Xiaoxiao Meiya: Thank you very much for choosing Xiaolu Smart Hotel as your warm stop on the journey, and for taking the time to leave such a sincere evaluation for us. We are extremely honored and happy to see that you are full of praise for our rooms, environment, surrounding catering and small gifts at check-out! Your satisfaction is our greatest pursuit. We have been committed to providing every guest with a comfortable, elegant and caring accommodation experience. We are really very happy to see that you have given such a high evaluation to our efforts, as if our efforts have been rewarded in the best way. In addition to the advantages you mentioned, the other advantages of our hotel are really countless! In addition to the comfortable rooms, beautiful environment and surrounding food you have already experienced, our hotel has a unique geographical location. It is located in the downtown area with convenient transportation and is only a few steps away from the scenic area, allowing you to visit comfortably. We also have an independent parking lot and are equipped with charging piles. We also provide fitness equipment for free, so that you can maintain good exercise habits while traveling. I believe these can add more fun and comfort to your journey. Finally, thank you again for your support and recognition. We look forward to your next visit to Xiaolu Smart Hotel and continue to enjoy the warmth and comfort we have prepared for you. If you have any suggestions or comments, please feel free to let us know. We will continue to work hard to provide you with better services. Finally, I wish you a happy life and a safe journey!

Response from Property: Dear guest TIHKmn5m1ip: First of all, on behalf of all the staff of Xiaolu Smart Hotel, I would like to express my most sincere gratitude to you. We are extremely gratified and honored to read your enthusiastic evaluation of our hotel. Your recognition and satisfaction are our continuous The biggest motivation for moving forward is that you mentioned the hotel's cost-effectiveness, superior location, excellent parking lot management, polite and friendly front desk staff, and satisfactory rooms and cleanliness. These are all inseparable from the hard work of each of our employees. and professionalism, we will continue to work hard to ensure that every guest can enjoy the comfort and warmth of home. In addition, our hotel also has many advantages such as elegant environment, complete facilities, and considerate service. We are close to Seven Stars The Yan Scenic Area is within walking distance and can provide you with convenient travel conditions. We believe that these are the reasons for you to choose our hotel next time you come to Zhaoqing. Thank you again for your trust and support in our hotel. We look forward to it. Looking forward to your visit again, please pay attention to the other advantages of our hotel. We will provide you with a more perfect accommodation experience. I wish you a happy life and a pleasant journey!

Response from Property: Dear guest jutytingbao: Thank you very much for your visit and your strong recommendation. Seeing your photos, I believe you must have had a great time in Qixingyan? Have you visited all the scenic spots? You can come to climb the mountain next time, or visit other scenic spots in Zhaoqing, and also explore the other advantages of our hotel. I look forward to seeing you again in the future!

Response from Property: Dear guest Walker 🌝🌝: Thank you very much for choosing to stay at our Xiaolu Smart Hotel and leaving such a good review. The "large space, comfortable environment and clean environment" you praised is exactly the service standard we have been striving for. , your satisfaction and recognition are the greatest encouragement and motivation for us. We hope that you can further experience other advantages of our hotel: in addition to spacious and comfortable rooms, our hotel is also located next to the beautiful Qixingyan Scenic Area, and also Being in a busy city, not only can you easily visit the lakes and mountains, but it is also very convenient for shopping and eating. In addition, we also have free fitness equipment and an elegant garden environment. I believe these can add more color to your journey. Thank you again for your visit. Check-in and affirmation, we look forward to your next visit to further experience the charm of our hotel. If you have any suggestions or needs, please feel free to contact us, we will serve you wholeheartedly, and wish you a pleasant journey!

Response from Property: Dear guest: Thank you very much for your positive review! On the road to perfection, there is always unexpected warmth and touch. We are happy to provide every guest with warm and thoughtful service. Your satisfaction is the greatest recognition and support for our serious work. No matter how much we do, it is worth it! I wish you a happy life and smooth work, and look forward to seeing you again. We will provide you with better services!

Response from Property: Dear passenger M521361****: Thank you very much for your affirmation and praise of our hotel. We are very honored to provide you with high-quality service and comfortable environment. Your opinions and suggestions are an important reference for us to continuously improve our service quality. Thank you again for choosing our hotel. We will continue to work hard to provide you with better service and experience. I believe you will find more advantages in us in the future. I sincerely wish you a pleasant journey!

Response from Property: Dear guest M19362****: Thank you very much for your compliment! We are very glad that you can enjoy a comfortable stay here. Your satisfaction is our greatest pursuit. We are very proud to provide you with first-class services and facilities so that you can spend a pleasant time here. If you come again next time, we look forward to bringing you more and better experiences. Thank you again for choosing our hotel and wish you a happy life!

Response from Property: Dear guest: First of all, I would like to express my heartfelt thanks for the warm review you gave our hotel. When we know that you found the room comfortable and peaceful during your stay, all our staff are extremely gratified and proud. Your satisfaction is ours The biggest source of motivation is that you mentioned that the room is "very comfortable and quiet", which makes me deeply gratified. We know the importance of a comfortable and quiet accommodation environment for guests, so we have made every effort to decorate and design the rooms. We have made great efforts to provide every guest with a feeling of home. In addition, our hotel also has an elegant environment, clean and tidy sanitary conditions, which are the standards that our hotel has always adhered to, and our location is extremely The transportation is very convenient, and there are many food options around. In addition, we also have a large and spacious parking lot, which can be easily reached whether you drive by yourself or take public transportation. In addition, we also see that you are interested in We still feel that there is room for improvement in our facilities, and we will continue to work hard to improve them. We look forward to seeing you again in the near future. I wish you a pleasant trip!