Zhaoqing Ruhe Lakeview Homestay (Qixingyan Paifang Branch) Reviews

Response from Property: 尊敬的賓客：您好！如荷民宿是集生活圈及悠閑圈一體的酒店式民宿，致力給每一位顧客提供方便舒適的環境和貼心的服務。感謝您的支持與認可，祝您生活愉快！

Response from Property: Dear guest, hello, thank you for sharing your stay experience. Your words will become our driving force to move forward. We will never forget our original intention and continue to work hard to create a better "Ruhe". We look forward to meeting you again at "Ruhe". All members of "Ruhe" wish you a happy life!

Response from Property: Dear guest, hello! Thank you for choosing Ruhe B&B. Our B&B is proud of its superior location! The B&B is fully equipped with warm and high-quality services to make every guest feel at home! I am even happier to bring you a wonderful trip. Thank you for your recognition and appreciation! I look forward to meeting Ruhe again! I wish you a happy life!

Response from Property: Dear Ms. Li: Hello! Based on your comments, I will give you a reply as the staff on duty. First of all, regarding the check-in and check-out problems you mentioned, I did make a mistake in your room when you checked in, and I also told you the reason. Because two Ms. Li booked a room, I assigned the wrong room, but it was corrected in less than a minute. Please understand. In addition, the check-out time is 12:00 noon, and we have delayed it to 13:30 for you to check out, because the newly booked guests have arrived at the front desk at 13:08. I had no choice but to call you to check out, and you asked why it was not 14:00. Here you can check out the check-out time of each booking platform. Thank you, I won’t explain more! Secondly, when you checked in, I already knew that you had to have a bathtub in the room. I also told you the reason for the accessories. It’s not that the homestay doesn’t want to replace it, but I can’t find the accessories in the whole city and Taobao sellers. Even if I find it, the replacement master said that it can’t be replaced, because the bathtub was a complete set of embedded and ready when it left the factory, but I also told you how to use it, and it will not affect your use, let alone the problem of drainage that you mentioned, and you also said that it’s okay. Finally, you booked a room for two days. If all the problems you raised were really unbearable for you, why didn't you ask to check out or change rooms the next day? Because you also said that there are many options nearby, I feel that your words are a bit inconsistent. You won't be dissatisfied because you are asked to check out 1.5 hours later? I would like to hear your opinion, thank you! I wish you all the best!

Response from Property: Dear guest: Hello! The beautiful scenery of Xinghu Lake is just around the corner, and the famous Qixingyan scenery is on the opposite bank. Thank you for your love and recognition of our homestay. We are very happy to bring you a satisfactory stay experience! I wish you a happy life!

Response from Property: Dear guests, thank you for staying at Ruhe Lake View B&B! The first point you mentioned: The price and square meters of our B&B on Ctrip are priced and measured by professional staff of Ctrip. The second point: There are sofas and tea tables in the rooms of our Zhaixing Pavilion, and there are dining tables and chairs outside the balcony for guests to dine. The basic facilities in the room are consistent with the pictures on Ctrip, and there is no fraud. The third point: We have indicated on the booking page that we do not have breakfast. In addition, the health soup is provided by Anshang Health Store in limited quantities every day. Due to the large number of tourists who come to the store to do projects during the holidays, the health soup is in short supply! Thank you for your stay and wish you a happy life!

Response from Property: Dear guests, thank you for staying at Ruhe Lake View B&B! The first point you mentioned: Our B&B does not have an elevator because the decoration team suggested that it was not suitable for us to install an elevator. When I helped you check in, I mentioned that it was a staircase. I can help you take one luggage to the room. It will be a bit difficult for you to walk up to the room with two suitcases. For the second and third points, if you encounter any problems in the room during your stay, you can always find us to solve them. We have a duty staff 24 hours a day. When you check in, I gave you a business card with the contact information of our duty staff. The fourth point: The trees outside the lake cannot be cut casually in our B&B, but we have reported the situation to the municipal department many times some time ago! I wish you all the best and a happy life. Thank you for staying at Ruhe B&B!

Response from Property: Dear guest: Hello! We follow the standard tenet of star-rated hotels to provide the warmest and most intimate five-star enjoyment to every guest. We are very happy to bring you a satisfactory stay experience. We, Ruhe B&B, try our best to use the space to design each room to create different room features. We are very happy that you are not disappointed. The beautiful scenery of Xinghu Lake is within easy reach, and the Archway Park, a must-visit place in Zhaoqing, is only a few dozen meters away. In addition, we are not tolerant but true love for pets! As long as the pet is not aggressive, the B&B not only welcomes you to stay, but also provides independent care services. Here I wish you good health and success! Welcome to Ruhe B&B again!

Response from Property: Dear guest: Hello! We follow the standard tenet of star-rated hotels to provide the warmest and most intimate five-star enjoyment to every guest. We are very happy to bring you a satisfactory stay experience. We, Ruhe B&B, try our best to use the space to design each room to create different room features. We are very happy that you are not disappointed. The beautiful scenery of Xinghu Lake is within easy reach, and the Archway Park, a must-visit place in Zhaoqing, is only a few dozen meters away. In addition, we are not tolerant but true love for pets! As long as the pet is not aggressive, the B&B not only welcomes you to stay, but also provides independent care services. Here I wish you good health and success! Welcome to Ruhe B&B again!

Response from Property: Dear guest, hello! Thank you very much for choosing Ruhe B&B and giving us a review. The beautiful scenery of Xinghu Lake is just around the corner, and we are proud of our superior geographical location! We at Ruhe B&B try to make the best use of space to design each room to create different room features. It is also our purpose to treat guests according to the standards of star-rated hotels. I am glad that we did not disappoint you. I wish you good health and success in everything! Welcome to Ruhe B&B again!

Response from Property: Dear guest, hello! Thank you for choosing Ruhe B&B. Our B&B is proud of its superior location! The B&B is fully equipped with warm and high-quality services to make every guest feel at home! I am even happier to bring you and your bestie a wonderful trip. Thank you for your recognition and appreciation! I look forward to meeting Ruhe again! I wish you a happy life!

Response from Property: Dear guest, hello: I found your comments that our efforts in this B&B have not been in vain! We hope to impress every guest with details and make every moment in the B&B comfortable. At the same time, thank you for your full score evaluation of our Ruhe B&B. We look forward to your visit again!

Response from Property: Dear guests: Hello! Ruhe B&B is a hotel-style B&B that integrates living and leisure circles, and is committed to providing every customer with a convenient, comfortable environment and thoughtful service. Thank you for your support and recognition, and wish you a happy life!

Response from Property: Dear guest: Hello! The beautiful scenery of Xinghu Lake is just around the corner, and the famous Qixingyan scenery is on the opposite bank. Thank you for your love and recognition of our homestay. We are very happy to bring you a satisfactory stay experience! I wish you a happy life!