James Joyce Coffetel (Zhaoqing Duanyu Cultural Village) Reviews
James Joyce Coffetel (Zhaoqing Duanyu Cultural Village)
沙湖路春晖附属幼儿园东南侧约160米, Duanzhou District, Zhaoqing, Guangdong, ChinaSee Hotel Details
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9.5/10
Outstanding
1085 review
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Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.5
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All reviews(1085)
Positive reviews(1072)
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Friendly front desk staff(140)
Classy environment(99)
Convenient parking(71)
Well designed(61)
Delicious breakfast(53)
Well decorated(49)
Tasty coffee(40)
Perfect for business trips(36)
Negative reviews(13)
Yidengyidexingfu
Feifan Double Room
Stayed in Feb 2025
Couple
11 review
6.5/10
Posted on Mar 2, 2025
Picture 1 and Picture 2 show the environment around the hotel. It is not noisy and quite quiet. The only problem is that the convenience store is a bit far away and inconvenient. The service is very good and the problem (TV projection problem) can be solved quickly. But what matters most when staying at a hotel is the hygiene. The third picture shows the quilt, and there are blood stains on it. It is unacceptable! ! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Hotel hygiene has always been an issue we pay close attention to. We apologize again for the bad stay experience you have. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
WONG
Feifan Twin Room
Stayed in Mar 2025
Solo traveler
9 review
8.0/10
Very Good
Posted on Apr 6, 2025
good:-
1) Security and staff service are very good. praise.
2) Complete facilities and free coffee.
bad:-
1) The location is in a village, quite rural.
2) The room is small, the ceiling is low, and the toilet is very small. Twin room, but it would be crowded for two people.
3) The room door design was faulty, and I could hear other room doors banging all night long. Can't sleep.
4) The water pressure on the 10th floor is very weak, so it is also difficult to adjust the water temperature.
Overall very poor.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback to our hotel. We attach great importance to your questions, which help us to continuously improve and enhance the quality of our service. We are deeply sorry for the problems you mentioned: room design, unstable water pressure, door noise, etc. We promise to continue working hard to provide you with a better accommodation experience. If you encounter any problems during your future stay, please feel free to contact us and we will solve it for you immediately. The entire hotel staff is looking forward to your next visit.
Guest User
Business Suite
Stayed in Apr 2024
Family
1 review
3.0/10
Posted on May 3, 2024
The biggest disadvantage: the floor height is too low. With my height of 173cm, I can almost touch the ceiling without standing on tiptoes, which is very depressing. Second: In this sixth-tier small city, the May Day price is as high as 650 yuan a night without breakfast, and it is located in a village, surrounded by village houses. The normal price is 200 yuan. The so-called suite is actually less than Thirty square meters. Third, there is a pungent smell, which is obviously the smell of inferior decoration materials and furniture. Fourth, the elevator floor mat is dirty, the hanger in the lobby on the first floor is so low that it can hit your face, the toilet glass door cannot be locked, and the gap must be one centimeter wide. Fifth, it is not a floor-to-ceiling window. There is a wall more than one meter high below the window. I suspect it was renovated from the factory. Sixth, parking is not convenient. Seventh, the noise started at around six o'clock in the morning.
Original TextTranslated by Google
Response from Property: Dear guests, hello! We sincerely apologize that this hotel did not meet your expectations. The hotel floor heights are all designed and constructed in accordance with corresponding standards. Zhaoqing has now been upgraded to a third-tier city; the hotel suites are divided into two areas: the rest area and the reception area; the decoration materials used in the rooms are all purchased through formal channels. We have carried out corresponding deodorization treatment before opening; there are more than 110 parking spaces in the hotel and are equipped with 24-hour security personnel on duty; we also thank you very much for your valuable opinions. We will strengthen staff training and strive to improve service and hygiene quality. , to create a better stay experience for every guest; thank you!
Anonymous User
Twin Room
Stayed in Apr 2024
Traveling with friends
2 review
5.5/10
Posted on May 3, 2024
The price-performance ratio is very average. The room for 440, although it is the May Day holiday, the location is quite remote, almost in the village, and the room is also very small!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Saurk
Guestroom - with View (2 beds)
Stayed in Jan 2024
Family
1 review
5.5/10
Posted on Feb 17, 2024
As a 4-star hotel selected by the platform, in terms of comprehensive evaluation, a lot of work is not in place, and there are areas that need to be strengthened in all aspects.
Geographical location: The location is in the new urban area, so it is more convenient to take a taxi. It takes about 15 minutes to drive to the scenic Qixingyan; but it is still relatively close to the large shopping mall (10 minutes' walk); as it is a holiday peak season, due to traffic jams, taking a taxi is a better option. choice, then the location is advantageous; but in the off-season, the location is actually relatively biased compared to other hotels, but it may be a good choice for people who require very high quality sleep.
Facilities: The wash basin in some rooms is leaking; the advertisement when starting up is too long, the room lacks a TV message sheet, you need to turn on the TV to see the WIFI password message, and the TV equipment is sparse and requires a fee
Hygiene: As a hotel marked to open in 2024 on the platform, the overall hygiene is okay, but the carpet in the passenger elevator is dirty and has a slight odor. It is recommended to change it frequently.
Original TextTranslated by Google
Response from Property: Dear host, Xiaozhe has received your comments and suggestions. Your stay was not satisfactory because Xiaozhe did not work hard enough. We will deal with the sink issue immediately. The TV is Xiaozhe's promotion. In addition to the TV display, the WIFI card holder in the room can also have WIFI messages. TV programs can only be watched live now, more programs will be updated later. Elevator sanitation Xiaozhe will continue to work hard, thank you for your support.