Ramada by Wyndham Suzhou

Ramada by Wyndham Suzhou Reviews

Ramada by Wyndham Suzhou

No.9 Madun Road, Huqiu District, Suzhou, Jiangsu, ChinaSee Hotel Details
Ramada by Wyndham Suzhou
Ramada by Wyndham SuzhouRamada by Wyndham SuzhouRamada by Wyndham Suzhou
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1 night

Guest Reviews

9.0/10
Good
682 review
Verified reviews
Location9.0
Amenities8.9
Service9.0
Cleanliness9.2
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All reviews(682)
Positive reviews(658)
Reviews with photos/video(76)
Classy environment(58)
Convenient parking(32)
Friendly front desk staff(25)
Perfect for kids(24)
Average sound insulation(18)
Tasty food(15)
Has facilities for children(6)
Stayed multiple times(6)
Negative reviews(24)
Guest User
Deluxe Room (2 Beds)
Stayed in Jun 2024
Business traveler
3 review
10/10
Outstanding
Posted on Aug 2, 2024
I had a good stay at Ramada , excellent service , clean room and near to station
Response from Property: Thank you for your five-star review. Your satisfaction is the greatest driving force for our progress, and we will provide attentive service to add beautiful memories to your journey. On the long journey of life, we met through fate. As long as you like it, we are very happy. Wishing you a happy life and good health.
Jimmy Ong
Deluxe Double Room
Stayed in Nov 2024
Family
7 review
10/10
Outstanding
Posted on Dec 13, 2024
The hotel is in a residential area so there isn't much nearby. As I planned to bring my family to the Suzhou Amusement Park, this hotel is the closest I could find. The hotel manager on duty at the counter when we checked in on 2 Dec night was very friendly and nice. He gave us complimentary breakfast. The only gripe we had was the shower in our room. The water temperature was inconsistent, from bursts of high temperature to cold temperature every few seconds. Really made the shower uncomfortable since the weather was so cold. Breakfast was nice with a nice spread, but it's mainly Chinese food though.
NEO JAMES
Deluxe Double Room
Stayed in Jan 2023
Business traveler
98 review
7.5/10
Posted on Mar 22, 2023
Good value of money, clean and fantastic breakfast
Response from Property: Thank you for choosing to stay at Ramada Suzhou Hotel, which strives to provide every guest with the most comfortable and distinguished stay experience. Thank you again for your comments and support, and we will continue to provide you with thoughtful services.
Huangpunannan
Deluxe Double Room
Stayed in Apr 2025
Traveling with friends
32 review
5.5/10
Posted on May 7, 2025
The room was average. Too noisy in the morning. Weeding started at 8 o'clock. React to the hotel. No feedback.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you such a bad stay experience. We have instructed the relevant department to contact the landscaping company to complain. It is the unchanging service concept of Ramada to leave the rest to us. You can contact the hotel front office manager when it is convenient. I apologize to you again and wish you a happy life and a happy family.
Tengxudong
Deluxe Double Room
Stayed in Apr 2025
Family
39 review
10/10
Outstanding
Posted on May 3, 2025
Very clean, the room was upgraded to a suite for free, very spacious, the baby saw a bathtub and took a bath. The cleaning staff was very enthusiastic. A toothbrush was given to the baby. The breakfast was also rich. It is quite convenient to travel, 20 minutes away from Suzhou Station. It is also about the same distance from Tiger Hill Scenic Area. There are no restaurants around, but it is also convenient to order takeout.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for giving us a five-star praise in your busy schedule. It is the unchanging original intention of the Ramada brand to leave the rest to us. Please forgive us for any inadequacies in care during the holidays. We have launched the Suzhou Amusement Park Candy World co-branded parent-child suite. You can make an online reservation next time. We look forward to meeting you again and wish you a happy life, smooth work and a happy family.
Taiyangdangkongzhaowa
Executive Double Room
Stayed in Mar 2025
Family
5 review
10/10
Outstanding
Posted on Apr 13, 2025
This time, the whole family brought my parents with us, five people, it was very good, two executive king rooms, both upgraded to suites for free, and delayed check-out until 2 o'clock, lived in 509 and 511 on the fifth floor, very quiet, the room is more than 60 square meters. I will stay here again next time if I have the chance. Before leaving, they also gave us gifts 🎁.
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6/11
Response from Property: Dear guests, thank you for your recognition and comments, and thank you very much for uploading so many photos. Leaving the rest to us is the unchanging service tenet of the Ramada brand. We are about to launch the Suzhou Paradise Candy World co-branded parent-child suite. We look forward to your visit again with your family. I wish you good work and a happy family.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The room has a great view, complete facilities, a good environment, good service and a rich breakfast. It can be said to be the most cost-effective in Suzhou.
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Response from Property: Dear guests, thank you for your recognition. Ramada Suzhou High-Tech Zone is located next to the High-Tech Free Trade Zone, adjacent to Dabaidang City Park, New District Customs, Development Zone Management Committee, Administrative Service Center and other government service centers. It is only an 8-minute drive from commercial centers such as AEON Dream City, IKEA, Decathlon and Costco in the new district. Your satisfaction is the driving force of Ramada brand service. We look forward to meeting you again and wish you a happy life, smooth work and a happy family.
Anonymous User
Deluxe Double Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on Apr 4, 2025
Service: Excellent service Environment: Quiet environment Breakfast: Rich in variety In general, the room is clean and tidy, the bedding is comfortable; the service is warm and thoughtful, and the price-performance ratio is high. Recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your stay and recommendation. Ramada Suzhou High-Tech Zone has been opened for 8 years. The hotel is located next to the High-Tech Free Trade Zone, adjacent to Dabaidang City Park, New District Customs, Development Zone Management Committee, Administrative Service Center and other government service centers. It is only an 8-minute drive from commercial centers such as AEON MALL, IKEA, Decathlon and Costco in the New District. We look forward to your next visit and wish you a happy life and a happy family.
Guest User
Deluxe Double Room
Stayed in Feb 2025
Business traveler
58 review
10/10
Outstanding
Posted on Mar 13, 2025
Good good good good high occupancy rate good good good good good good environment quiet good good good good good good good good breakfast rich good good good good good good good good
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Ramada Suzhou High-Tech Zone. Your satisfaction is the driving force of our service pursuit. Thank you very much for giving us a 5-point praise. We look forward to meeting you again and wish you good work, good health and a happy family.
Anonymous User
Deluxe Double Room
Stayed in Jan 2025
Business traveler
2 review
7.2/10
Posted on Feb 28, 2025
The service is very good. The room is cleaned every day. The supplies are also replaced every day. The breakfast is also OK. The downside is that the room is too dark. The room smells. The cloth chairs are dirty. I dare not sit at all.
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Response from Property: Dear guest, thank you for your evaluation. The colleagues in the Housekeeping Department and Engineering Department are stepping up to deal with the problem you reported. Your suggestions are very important to us. We look forward to your visit again and hope to get your full 5-point praise next time. I wish you good health and happiness to your family!
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business traveler
32 review
10/10
Outstanding
Posted on Feb 26, 2025
The room is very clean and tidy, and it is very convenient to travel. There are many places to eat around. The front desk is also very friendly. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對酒店的認可，祝您在新的一年生活愉快、工作順利、闔家幸福，期待與您的再次相遇。
Anonymous User
Executive Room (2 Beds)
Stayed in Jan 2025
Business traveler
80 review
5.5/10
Posted on Feb 13, 2025
The bathroom smells very bad and the welcome fruit is moldy. The service is also average and the stay experience is very bad. Hope it can be improved.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，萬分抱歉讓您有如此糟糕的入住體驗，關於您反饋的問題，我們會詳細調查並做出嚴肅處理，方便的話請聯繫我們給予彌補過錯的機會，再次向您表達真摯的歉意。
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
3 review
9.7/10
Amazing
Posted on Jan 28, 2025
Tickets, hotel and breakfast are all included. Ramada Hotel is really good. The room is clean and has no peculiar smell. The area around the hotel is also very quiet. It is suitable for families traveling by car. I will come back to visit if I have the chance.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for your recognition and affirmation in your busy schedule. We hope to receive your full 5-point evaluation next time. I wish you a happy New Year, happiness to your family, and good luck in the Year of the Snake!
Guest User
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business traveler
63 review
10/10
Outstanding
Posted on Dec 23, 2024
The hotel is a little remote, but it is fully functional, with a gym, good breakfast, sofas in the room, clean and sanitary drinks, high usage, very modern and with robots
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您對我們的認可與點評，蘇州高新華美達酒店恭祝您新春快樂，闔家幸福，期待您的再次光臨！
Xueyuebailu
Deluxe Double Room
Stayed in Apr 2025
Couple
6 review
9.5/10
Amazing
Posted on May 4, 2025
Overall it's good. As a four-star hotel, the price is relatively affordable, which is commendable. The only drawback is that the sound insulation of the room is not very good. In addition, some sockets are installed incorrectly, and the charger is easy to get loose when plugged in.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，很遺憾給您帶來不好的體驗了，節假日期間滿房狀態，如有照顧不周的地方敬請諒解，您反饋的問題相關部門已進行整改，並在後期會加強管理避免再次出現，感謝您的寶貴建議，期待與您的再次相遇，恭祝您工作順利，身體健康，闔家幸福。