Mugu Designer Hotel

Mugu Designer Hotel Reviews

Mugu Designer Hotel

Xiangcheng District, Zhangzhou, Fujian, ChinaView Hotel Details
Mugu Designer Hotel
Mugu Designer HotelMugu Designer HotelMugu Designer Hotel
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Mugu Designer Hotel Guest Reviews

4.6/5
Very Good
490 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(490)
Positive reviews(472)
Reviews with photos/video(264)
Well designed(79)
Friendly front desk staff(76)
Loved the view(28)
Average sound insulation(28)
Well decorated(25)
Nice bathtub(15)
Good audiovisual experience(13)
Has facilities for children(5)
Negative reviews(18)
Xinqing
Premier Room (Double bed)
Stayed in Apr 2024
Family
7 review
4.5/5
Great
Posted on May 30, 2024
The location is very convenient to the ancient streets and there are a lot of restaurants close by. The building has a good view of the city and it is right next to the creek/lake. The room was clean. The staff generally was very friendly and helpful except one girl who was impatient answering our request for food recommendations. We got a cold answer that all information is included in the PDF file they sent and we just need to turn left after walking out. Other than that, we were happy with our stay at this hotel.
Response from Property: Thank you for your feedback. We hope we can provide you with a great stay experience. Looking forward to your next visit.
JiaJun
Queen Room
Stayed in Mar 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on May 9, 2024
Located right in the middle of ancient town, you can explore by just walking. The room is spacious and clean, staffs are also very friendly, I had an amazing time here. Look forward to my next visit!
Response from Property: Thank you very much for choosing your positive feedback on our hotel. We hope you have a wonderful time here and look forward to your next visit. Thank you for your stay!
Yuliana
Queen Room
Stayed in Mar 2024
Family
8 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Location is excellent! Room is clean, amenities are excellent. Thank you for wonderful experience you give to us during our stay!
Response from Property: Thank you for your good comments. I hope your family has a good time here. If you have a chance, come and have tea together!
Guest User
Queen Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 10, 2024
Really enjoyed the stay here! The boss and staff are friendly and its an amazing location right at the ancient city. Very good to takeaway food from the ancient city street and bring it back to the hotel. You do have to walk a bit in with luggages as cars cannot come into the area.
Response from Property: Thank you for your good comments and likes. Welcome to have coffee next time~
Guest User
Premier Room - with View (Double bed)
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 19, 2024
The hotel is in a great location, right in the ancient city, surrounded by a lot of food, the room is clean and bright, the rooftop is beautiful, the front desk guy and girl are very nice, highly recommended
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Response from Property: Thank you again for your support and encouragement. We will continue to work hard to provide every guest with a better accommodation experience. We look forward to providing you with better services in the near future.
Guest User
Queen Room
Stayed in Oct 2024
Family
48 review
5.0/5
Outstanding
Posted on Nov 13, 2024
The hotel environment is comfortable and elegant ~ complete facilities, clean and tidy! The service attitude of the lady is also very nice. The hotel is in the ancient city area, which is very convenient ~ The top floor of the hotel is very comfortable and very suitable for hanging out
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Response from Property: Thank you for your likes~ Seeing your likes makes us feel energetic again. We have built a place upstairs where you can lie down and watch the stars. It is very cool to lie down and play. Welcome to visit us next time~ I wish you a pleasant journey~~
Michellemixia
Guestroom - with View (Double bed)
Stayed in Oct 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Nov 6, 2024
I chose this hotel based on the reviews and location before I went there. The room is clean and tidy, and the balcony is quite large, facing the riverside block. On sunny days, clothes can be dried quickly. It is very convenient to go out and visit the ancient city. It takes about ten minutes to walk to Qingnian Road for breakfast. You can have dinner in the ancient city. There are authentic Fujian cuisine old brands, and the restaurant next door is very popular. You can go to the one recommended by the hotel to take pictures of hairpin flowers. You can see it from the balcony very close. It is particularly worth mentioning that the "Shangfang Jiewa" open-air seat on the roof of the hotel, pack the coffee or cocktail given by the hotel to come here to see the sky and the breeze, and live a carefree and fairy-like life! Every time I go out or come back, the front desk lady will greet me very gently. You can only take a taxi to the Beijing Road entrance of the ancient city, and walk in for about 5 minutes. You can ask the hotel to book a scenic spot battery car for transportation.
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6/10
Response from Property: Thank you for your love for us~ We will continue to work hard. Seeing your comments also motivates us. The view and shooting angle on the roof are very good. Thank you again for your support~ I wish you a pleasant journey and everything goes well❤️
ChenMandy
Premier Room - with View (Double bed)
Stayed in Sep 2024
Business travelers
13 review
4.0/5
Very Good
Posted on Oct 29, 2024
The modern feeling in the ancient city area, feel the slow life, stay here during a business trip, and when visiting clients in a hurry, you can also take a moment to relax and stay on the top floor for 15 minutes, as a reward for your tired journey. It is about 150 meters away from the place where you get off the Didi taxi. The hotel can arrange a ferry to pick you up. If you don’t have much luggage, you can walk to the hotel slowly. It is very convenient, but there is no breakfast. The girl at the front desk recommended delicious breakfast nearby, as well as travel guides. Friends who are interested in traveling to Zhangzhou can feel it. It is ok to stop and take pictures while walking.
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6/12
Response from Property: Thank you for your liking. We are satisfied with our location and service quality. Your recognition is our driving force. We will continue to work hard to provide you with more comfortable and considerate services. Thank you again for your support. I wish you a pleasant journey and everything goes well.
Bond
Premier Room (2 beds)
Stayed in Sep 2024
Business travelers
47 review
2.0/5
Posted on Oct 19, 2024
Only tell the truth when reviewing, don't lie! Video: The most intolerable thing is that the water is so small, it's as small as a child's urine, and it can't even be rinsed clean when washing your hair! Picture 1: The hotel corridor is shabby Pictures 2 and 3: Inside the room, the wall paint is peeling everywhere, and it is moldy and damp Picture 4: The shower head is loose
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Response from Property: First of all, thank you for your feedback on our hotel. The corridor you mentioned is a gap we deliberately knocked into. There are holes on each pillar. Some of the holes were small so they look like cracks. The hotel does have problems with peeling walls. There were some problems with the slope of the original ancient building during our construction. Water flow problem. The ancient city was repairing the water conservancy pipeline on the day you checked in, which caused the water pressure to be insufficient. It was repaired at 12 o'clock that day. We will also repair and improve your feedback and suggestions. Thank you again for your suggestions and feedback on our hotel. I wish you a pleasant journey.
Guest User
Premier Room - with View (Double bed)
Stayed in Sep 2024
Family
5.0/5
Outstanding
Posted on Oct 9, 2024
The hotel is near the East Gate in the ancient city. I contacted the housekeeper and he quickly arranged for an electric car to pick us up. I brought my children with me, and 🈶children's products were provided. The whole house is smart and the stay experience is comfortable. I especially like this leisure area where you can take a bath and drink tea. Our room is on the third floor, and there is a public courtyard outside, which is very photogenic. There is a cafe on the second floor, and the American coffee made by the lady is delicious.
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Response from Property: Thank you for the good review! The third floor is still under planning. A beverage area will be opened on the roof in a while. You can come here to drink coffee and enjoy the night view if you have the chance! I wish you a happy holiday~
Kasiteluolawoleiluodaqian
Queen Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The hotel is in a very good location, right in the ancient city, and it is very convenient to visit the ancient city. The public area is large, the room is very comfortable, the small terrace has a good view, and it is also suitable for taking pictures. The experience is very good!
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Response from Property: Thank you for your good comments, thank you for choosing our hotel. I hope you will have a wonderful holiday in our hotel. I wish you a pleasant journey.
Guest User
Queen Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
A very comfortable B&B, conveniently located in the ancient city scenic area. The environment is very nice and the service is very good. The terrace on the third floor is super photogenic whether it is day or night, it is worth recommending! !
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Response from Property: Thank you for the good review! The third floor is still under planning. A beverage area will be opened on the roof in a while. The night view is still very good. I wish you a happy holiday.
Guest User
Guestroom - with View (Double bed)
Stayed in Aug 2024
Family
1 review
4.8/5
Amazing
Posted on Sep 17, 2024
Convenient location: Inside Zhangzhou Ancient City, most of the old specialty snack shops are within walking distance. If you are tired of walking in the ancient city at night, you can go back to rest quickly (but the car cannot drive into the hotel, so you can only book the hotel sightseeing bus in advance) The scenery is very good: The terrace on the second floor of the room is very sunny, you can enjoy the sun and hang clothes, and you can also sit outside for supper at night. The scenery of the public balcony on the third floor, you can sit on the roof and overlook the ancient city. The children like the swing on the balcony very much, and they can also move around in the hotel~ I like the projection in the room more, and I have logged in to the hotel membership to watch the drama The hotel has cooperation with many stores, such as a 🆓 cocktail and 🆓 hairpin flower
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6/7
Response from Property: Thank you for your praise of our hotel. We will be proud of your satisfaction and continue to work hard to improve our facilities and services to make your next stay more warm and comfortable.
Guest User
Premier Room (2 beds)
Stayed in Aug 2024
Business travelers
2 review
2.1/5
Posted on Sep 15, 2024
1. The location is inside the ancient city, and cars cannot enter. You need to walk for a while. It is not recommended if you have a lot of things or if there are elderly and children. 2. The whole set of facilities of the homestay is not complete. If you need a special ticket, you can stay there. This homestay can only issue general tickets and did not inform you in advance! ! 3. There are only three floors in the scenic area. It is impossible to be quiet. You can clearly hear the hawkers and passers-by downstairs at night. There is no elevator, so people with travel inconvenience should also pay attention to it. 3. Compared with hotels of the same price, the price-performance ratio is low. The environment is a bit designed and relatively new, but the service and facilities are not as good as the hotel. The designer may be a man, and he does not consider the habits and needs of women in detail. For example, there is only a mirror in the bathroom sink. It is recommended to consider another one at the entrance. The wash basin is a shallow basin on the countertop, and the water is very easy to splash everywhere. There is very little storage surface on the countertop, and there is no mirror rack. It is very inconvenient for girls to put on makeup and wash. There is no extra special foot cloth in the shower room. The dry and wet separation is basically for wiping feet. There is no retractable clothesline in the bathroom. The rooftop environment is good, but the overall stay experience is not good. Especially the invoice problem, which caused a lot of reimbursement troubles for others! ! I can only say that we should do what customers can feel with our heart, not just focus on publicity.
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Response from Property: Dear Ms. Huang, regarding the invoice issue you mentioned, you can click on our hotel's page, which is marked as only general invoices are issued, including the general invoices we issue to the platform. We are just following the regulations. We are really sorry for the inconvenience caused to you. Because our hotel is inside the scenic area, vehicles are prohibited from passing. We also hope that it will be convenient for you to drive your vehicle to the hotel, but we have no choice but to face the regulations of the scenic area.
Momo_hao
Premier Room (Double bed)
Stayed in Apr 2024
Couples
1 review
5.0/5
Outstanding
Posted on May 26, 2024
The room is very nice. It's comfortable to lie in the room and watch movies when it rains. The lady at the front desk provides good service and provides guides after arriving at the store. There are also some free benefits. It's a good experience.
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Response from Property: Thank you for your favorable comments about our hotel. Your satisfaction is our biggest motivation. We have been committed to providing high-quality services and comfortable accommodation. If you have any questions or need help, please feel free to contact us. We look forward to hearing from you. Come again!