Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.7
Amenities8.3
Service8.1
Cleanliness8.7
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All reviews(92)
Positive reviews(84)
Reviews with photos/video(23)
Awesome stay(23)
Awesome rooms(22)
Great location(17)
Convenient location(17)
Large rooms(14)
Loved the view(12)
Clean and tidy(11)
Convenient parking(8)
Negative reviews(8)
Guest User
Deluxe Two Queen Room Non smoking
Stayed in Apr 2025
Family
1 review
9.5/10
Amazing
Posted on May 5, 2025
We had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full casino, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.
6/12
skyline@
Deluxe Two Queen Room Non smoking
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 19, 2025
Good view at hotel room
Guest User
Deluxe Two Queen Room Non smoking
Stayed in Jul 2025
Family
1 review
2.0/10
Posted on Aug 31, 2025
We stay 2day but they're not cleaning my room
And there have nothing to do just casino....
And swimming nothing for kids
Even out side too
Sreeshanth Pillai
Deluxe Two Queen Room Non smoking
Stayed in Jul 2025
Family
1 review
8.5/10
Very Good
Posted on Aug 10, 2025
It was shocking to see no EV charging in the hotel parking or garages
Guest User
Deluxe Two Queen Room Non smoking
Stayed in Sep 2024
Couple
1 review
8.0/10
Very Good
Posted on Oct 13, 2024
We came there on Friday about 30 minutes before the check In time. Had to wait almost 3 hours to get into room due ti a water line break. Had dinner reservations that we almost barley made it to. They did not offer any kind of compensation for this and was upset because of it. My wife had an appointment for a massage and had to be canceled also. Other than that trip was great. Great views
Guest User
Deluxe King Room Non smoking
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 29, 2025
Great hotel located nicely in walking distance to Canada.
Guest User
Deluxe Two Queen Room Non smoking
Stayed in Sep 2024
Family
3 review
7.0/10
Posted on Nov 1, 2024
Pool and spa was closed. No compensation was awarded in return.lady on reception was not so welcoming.
Th14888
Deluxe Two Queen Room Non smoking
Stayed in Aug 2024
Couple
8 review
7.5/10
Posted on Oct 3, 2024
The room was clean and large, the amenities are ok if a bit dated.
Some cons: there was a hidden $20 “resort fee” that is charged as part of your holding deposit that is not refunded.
Each time you enter the hotel you have to cross the casino floor and potentially produce ID.
There isn’t much nearby in the way of shops, restaurants, etc.
They even charge you for bottled water, so best to bring your own or get some from 7/11.
eddie@samui
Deluxe King Room Non smoking
Stayed in Aug 2024
Family
3 review
7.0/10
Posted on Sep 26, 2024
I have to wait for my room even they said to me that thay will contact me till 18:00 pm.. but notthing happen. I need to go to check by myself.
Guest User
Deluxe Two Queen Room Non smoking
Stayed in May 2024
Family
1 review
9.0/10
Great
Posted on Jun 24, 2024
Really close to everything.
Nice views from the Hotel.
The Hotel is so tall you can see it everywhere!!
Rooms were good size and beds were comfortable. 😃
Guest User
Deluxe Two Queen Room
Stayed in Nov 2023
Traveling with friends
1 review
9.0/10
Great
Posted on Dec 6, 2023
Fun evening with Family & Friends. Great selection at Buffet, and vey tasty! Didn’t come away a winner unfortunately!
Guest User
Deluxe Two Queen Room
Stayed in May 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jun 18, 2025
Great hotel. Beautiful.
Guest User
Deluxe King Room Non smoking
Stayed in Mar 2025
Couple
4 review
5.0/10
Posted on May 2, 2025
Unfriendly reception staff .
Anonymous User
Deluxe Room, 2 Queen Beds, Smoking
Stayed in Oct 2023
Family
1 review
10/10
Outstanding
Posted on Nov 12, 2023
Had so much fun.Beautiful hotel.Everyone who
works there is so friendly.
Traveling Tan
Deluxe Two Queen Room
Stayed in Jul 2023
Traveling with friends
120 review
10/10
Outstanding
Posted on Aug 30, 2023
Awesome stay! Conveniently located about a 10-15 minute walk from Niagara Falls.