Fragrant Hill Empark Hotel Reviews

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our hotel. We have been committed to providing every guest with high-quality services and a comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve and enhance the quality of service to create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Dear guest, thank you for your review of our hotel. We would love to hear your comments about us. We have always been committed to providing guests with quality service, so that guests feel the warmth and comfort of home. Your affirmation is our greatest encouragement, and we will continue to work hard to provide better service for every guest. Thank you again for coming and look forward to seeing you next time.

Response from Property: Dear valued guest,Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed our great public areas and spacious rooms with beautiful green surroundings. It is always our goal to provide our guests with a comfortable and convenient stay, and we are glad that we were able to meet your expectations.We appreciate your recommendation and hope to have the pleasure of welcoming you back soon. Please do not hesitate to contact us if there is anything we can do to make your next stay even more enjoyable.Best regards,[Hotel Name]

Response from Property: Dear guests, thank you very much for choosing to stay with us and sharing your experience. We are very sorry that you encountered the problem that the air conditioning was not cool enough during your stay. We want to know your room number so we can dispatch an engineer to inspect and repair it immediately to ensure that the next guest has a comfortable stay. Thank you again for your feedback and we look forward to seeing you again.

Response from Property: 親愛的客人，首先，非常感謝您對我們酒店的寶貴反饋。我們非常重視您的體驗，因為您的滿意是我們最大的追求。首先，對於您提到的酒店大堂有浴池味道的問題，我們深感抱歉。這絕對不是我們希望給您的第一印象。我們瞭解到，這可能是因為我們的通風系統需要調整，對此我們深感自責。關於房間設施老化、衞生間衞生狀況以及生活用品補充不及時的問題，我們同樣深感歉意。這完全是我們管理上的疏忽。我們承認，這些問題的出現確實讓您的住宿體驗大打折扣。為了解決這些問題，我們已經採取了以下措施：1. 立即對大堂進行了徹底的清潔和消毒，並調整了通風系統，以消除浴池味道。2. 對所有房間進行了全面檢查和維修，確保設施更新，衞生狀況得到改善。3. 加強了客房服務團隊的管理，確保生活用品的及時補充，包括一次性拖鞋。4. 對電視信號進行了技術檢測和調整，確保信號穩定。5. 增加了客房清潔頻率，確保地毯和其他區域得到徹底清潔。我們已經對這些問題進行了整改，並希望您能再次光臨，體驗我們改進後的服務。再次為給您帶來的不便表示誠摯的歉意，並感謝您的理解與支持。我們期待着有機會重新贏得您的信任，併為您提供一次愉快的住宿體驗。祝您一切安好，

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our hotel. We have been committed to providing every guest with high-quality services and a comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve the quality of service and create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our hotel. We have been committed to providing every guest with high-quality services and a comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve the quality of service and create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our hotel. We have been committed to providing every guest with high-quality services and a comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve and enhance the quality of service to create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Dear guest, thank you very much for your feedback on our hotel. We sincerely apologize for the problems you experienced during your stay at our hotel. We attach great importance to your feedback. We will seriously investigate the issues you mentioned. We will maintain a high-quality service level and provide every guest with a more comfortable and pleasant stay experience. Looking forward to seeing you again!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our hotel. We have been committed to providing every guest with high-quality services and a comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve and enhance the quality of service to create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your stay experience. We are very happy to know that you are satisfied with our service and environment. We have been committed to providing every guest with high-quality service and comfortable accommodation experience. Your affirmation is the greatest encouragement to us. At the same time, we will continue to work hard to improve and enhance the quality of service to create a more pleasant stay experience for you and every guest. Looking forward to your visit again, thank you!

Response from Property: Thank you for choosing to stay at our hotel and sharing your stay experience. We are very happy to hear your approval of us. We have been committed to providing every guest with quality service and a comfortable stay. Your satisfaction is our biggest motivation, and we will continue to work hard to improve service quality and provide you with a better accommodation experience. Looking forward to your visit again!

Response from Property: Dear guest, first of all, thank you sincerely for your valuable evaluation and recommendation of our hotel! We are very pleased to hear that you spoke so highly of the hotel's location, environment, service and overall experience. Your satisfaction is the direction of our continuous efforts. The hotel is located close to Xiangshan, which indeed provides great convenience for tourists who love natural scenery. We are glad that you can find peace and comfort here. It is a great encouragement to us to see you mention our elegant surroundings and beautiful scenery. We know how important team dinners and team-building activities are to friends, so we have been committed to providing clean and tidy rooms and meticulous and thoughtful services to every guest. We are very pleased with your recognition. Thank you again for your recommendation. We promise to continue to maintain high standards of service and create an unforgettable stay experience for every guest. We look forward to seeing you again. May your every trip in Xiangshan be filled with wonderful memories. I wish you a happy life and look forward to seeing you again!