S & P Holiday Inn (Guangzhou Baiyun Airport) Reviews
S & P Holiday Inn (Guangzhou Baiyun Airport)
No. 13 Longxi Village, Baiyun District, Guangzhou, Guangdong, 510470, ChinaView Hotel Details
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S & P Holiday Inn (Guangzhou Baiyun Airport) Guest Reviews
4.7/5
Outstanding
3724 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(3724)
Positive reviews(3688)
Reviews with photos/video(1341)
Offers pick-up/drop-offs(1117)
Close to airport(802)
Easy to get around(612)
Friendly front desk staff(307)
Large rooms(240)
Well decorated(169)
Perfect for business trips(148)
Good sound insulation(116)
Negative reviews(36)
Guest User
Light Style Double Bed Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Feb 1, 2025
I had a very good experience. Very nice and clean environment. Staff is super friendly highly recommended.
Response from Property: Hearing you said that he is very satisfied with the room, we are sincere! In order to create a comfortable living space for you, we have spent a lot of thoughts in room layout and facilities. If you have any other needs during the check -in, you can contact us at any time. Looking forward to your next time, we must prepare more intimate services for you!
Guest User
Light Style Double Bed Room
Stayed in Dec 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 28, 2025
Very near to the airport and great value for money. The room was clean as can be, the bed comfy, and the bathroom more like a 4-star one! Will go here again next time.
Response from Property: Seeing you give such a high evaluation, the hotel team must feel very accomplished! The hotel is close to the airport, cost-effective, clean and comfortable rooms, and has a bathroom comparable to a four-star hotel. I believe your sharing will make more people plant grass in this hotel. I look forward to your next visit, maybe there will be new surprises waiting for you!
XueTing
Light Style Double Bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Very nice hotel, free upgrade room type for us. Reach airport 2am can contact them, they will arrange car to pick up, very reasonable price! Will choose here next time.
Response from Property: Hey hey, see your five-star comments, small Shang Shang's heart is in the fireworks. Thank you, your praise is the greatest affirmation of us, we must not be arrogant, continue to work hard, and wait for you to come back next time to give you better service. Looking forward to your next stay
Zain1343
Light Style Double Bed Room
Stayed in Dec 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 15, 2025
The hotel is very comfortable and near to airport the staff is very cooperative. I hope i will stay again
Response from Property: Hey hey, see your five-star comments, small Shang Shang's heart is in the fireworks. Thank you, your praise is the greatest affirmation of us, we must not be arrogant, continue to work hard, and wait for you to come back next time to give you better service. Looking forward to your next stay
Arya
Fine Quality Double Bed Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Room was ver clean. Hotel reception all friendly and they will wake you up to go to the airport.
Response from Property: Take a little morning light, install a little fresh, hold a handful of sunshine, warm each other's mood, thank you for your recognition of Shangpin Holiday Hotel, hotel renovation, new experience, looking forward to your next visit, I wish you a happy life!
Andrei.Ocampo
Light Style Double Bed Room
Stayed in Dec 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 9, 2025
Very good service and clean room.
Provided Shuttle Bus going to hotel and back to the airport.
Everything was very nice for the cheap price, there are many restaurants down the hotel.
The room looked like it costs more than the price. The receptionists did their best to help us. 100% recommended.
Response from Property: Dear guests, thank you very much for your praise of Xiaoshang, we will make continuous efforts to live up to your praise. Thank you again for your recognition of Xiaoshang, looking forward to coming again, I wish you a pleasant trip! We are looking forward to meeting you again in the near future and continue to create a beautiful and unforgettable memory for you. Until then, may every trip be safe. Wish you a happy life!
Andy
Fine Quality Twin Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Check in was easy and room is nice. Amenities are good. Shuttle bus was a little hard to call for while at the airport without wifi but airport staff were able to help. Overall really good. Shuttle back to the airport was easy to book and runs every 30mins or 1 hour. Check in staff were able to help.
Response from Property: Dear guests, thank you very much for your praise of Xiaoshang, we will make continuous efforts to live up to your praise. Thank you again for your recognition of Xiaoshang, looking forward to coming again, I wish you a pleasant trip! We are looking forward to meeting you again in the near future and continue to create a beautiful and unforgettable memory for you. Until then, may every trip be safe. Wish you a happy life!
Seeng Hlapolosa
Light Style Double Bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
The hotel was very clean and they received us well without any problems. I was initially worried that they wouldn’t take foreigners as some do, but that wasn’t the case. Had a pleasant night
Response from Property: Hey hey, see your five-star comments, small Shang Shang's heart is in the fireworks. Thank you, your praise is the greatest affirmation of us, we must not be arrogant, continue to work hard, and wait for you to come back next time to give you better service. Looking forward to your next stay
Ks925
Light Style Double Bed Room
Stayed in Dec 2024
Couples
2 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Provide free airport pick up service even at 2am. They are very kind to upgrade our room to bigger room. Room is comfortable, clean and large. We had a good nice rest.
Response from Property: Dear guest, hello! Your comments are worth a thousand words, you express incisively and vividly, so that we are infinitely moved, thank you again, in many hotels to choose Shangpin, thank you for your love, wish our intimate check-in service can let you feel the warmth of home. Wish you a happy life!
Guest User
Light Style Double Bed Room
Stayed in Dec 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Jan 5, 2025
This hotel is very close to the airport.
The price is also affordable.
The room is large and they offer free drop-off services to the airport.
I would use this hotel again if I come to Guangzhou.
Response from Property: Dear guest, hello! Your comments are worth a thousand words, you express incisively and vividly, so that we are infinitely moved, thank you again, in many hotels to choose Shangpin, thank you for your love, wish our intimate check-in service can let you feel the warmth of home. Wish you a happy life!
Guest User
Light Style Double Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The stay is good and bed is super comfy. Room space is very big , and even have aircond during winter time. Will definitely come back again.
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Shangpin Holiday Inn. Clean and comfortable rooms and elegant and attentive service are our hotel's constant commitment to our guests. The hotel is only three kilometers away from the airport, about 8 minutes by car. The hotel provides 24-hour free airport pick-up and drop-off service at the subway station. Our free pick-up and drop-off stations are located at Gate 13 of the departure Hall on the third floor of Terminal T1 (Airport South Subway Station) and Gate 42 of the departure Hall on the third floor of Terminal T2 (Airport North Subway Station). If you are driving or taking a taxi, please navigate Shangpin Holiday Inn Guangzhou New Baiyun International Airport Branch Looking forward to coming back again, wish you a pleasant trip!
James
Light Style Double Bed Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Kind staff, reasonable price, timely service, close to the airport, free transport between hotel and airport. And you can find heaps of good restaurants around within walking distance.
The only downside is that it locates next to a busy street, better to wear ear plugs while sleeping.
Response from Property: Dear guest: Hello! Thank you for choosing to stay at Shangpin Holiday Inn. Clean and comfortable rooms and elegant and attentive service are our hotel's constant commitment to our guests. The hotel is only three kilometers away from the airport, about 8 minutes by car. The hotel provides 24-hour free airport pick-up and drop-off service at the subway station. Our free pick-up and drop-off stations are located at Gate 13 of the departure Hall on the third floor of Terminal T1 (Airport South Subway Station) and Gate 42 of the departure Hall on the third floor of Terminal T2 (Airport North Subway Station). If you are driving or taking a taxi, please navigate Shangpin Holiday Inn Guangzhou New Baiyun International Airport Branch Looking forward to coming back again, wish you a pleasant trip!
i.shi.liu
Light Style Double Bed Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Good, hotel. You can find everything and they have transfer to airport👍
Response from Property: Thank you for giving such a comprehensive and heartwarming evaluation! We are extremely proud of your excellent location, complete surrounding facilities, unique room design and clean and tidy sanitary environment. "Good cost-effectiveness" is a high recognition of us. We look forward to your coming next time. We will continue to maintain it and bring you a better accommodation experience!
NicholasMZ
Business 2-bed Room
Stayed in Nov 2024
Travel with friends
5 review
1.5/5
Posted on Dec 29, 2024
Shut up boss was a bus that was falling apart with a lot of people and very crowded. The people don’t speak English and we had to arrange the shuttle bus twice because we couldn’t communicate. The staff is always shouting and yelling in the lobby! The lady in the photos asked us to take out our phones and write a 5 star review before checking out and was pressuring us to write one. She approached us 2 times. The wifi is weak and you barely can watch reels.
Response from Property: Thank you for sharing your experience with us. We deeply regret that your stay did not meet your expectations. Please allow us to address your concerns:1.Shuttle Service: We apologize for any inconvenience caused during your use of our shuttle service. We are reviewing the situation to improve both the condition of our vehicles and the clarity of communication with our guests.2.Staff Communication: We are sorry to hear that our lobby atmosphere and communication fell short. This is not reflective of the service standard we aim to provide. We are conducting additional training for our staff to ensure a more professional and welcoming environment.3.Review Request: We take guest feedback very seriously, and any review should be given voluntarily. We will investigate your comments to ensure our staff approaches such requests appropriately and respectfully in the future.4.WiFi Performance: Your feedback regarding the WiFi is noted, and we are actively working with our IT team to improve the connection speed and reliability for all guests.Your input helps us identify areas where we can improve, and we truly appreciate you bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future to provide a much better experience.Warm regards,Shang Ping Hotel
Yanyan
Light Style Double Bed Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 20, 2024
Choose this hotel as the first accommodation as we arrived, their service is fantastic and they even upgraded our room to bigger one free of charge, will definitely visit again if possible! Their staffs are friendly too
Response from Property: Dear guests, hello: the most moving moment comes from being remembered by you; The most beautiful moment comes from your sincere praise. Meeting you must be our fate, Xiao Shang has been in, do not forget the original heart. Look forward to visiting Guangzhou again and staying at Shangpin Holiday Inn again! It is happy to meet the right person at the right time. Guangzhou, the magic city of charm, hope we meet again, and wish to continue this journey of love. I wish happiness, happy happy!