Jundiping Subdistrict Office Wujiayu Residents' Committee No.288 Group 7, Wulingyuan District, Zhangjiajie, Hunan, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.0/10
Good
560 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.0
Amenities8.8
Service9.1
Cleanliness8.9
Filter by:
Sort by:
All reviews(560)
Positive reviews(548)
Reviews with photos/video(90)
Convenient location(135)
Close to scenic area(55)
Friendly front desk staff(47)
Well decorated(35)
Nice bathtub(9)
Toiletries were average(8)
Luxurious(4)
Good views(4)
Negative reviews(12)
Guest User
Xinghai Chenyue Stargazing Double Bed Room
Stayed in Feb 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Apr 1, 2025
Very nice stay at very nice hotel. Stayed in the stargazing room and the room was very nice and felt spacious. Was great to even just sit in the room and look out through the window, especially on days when the weather was less than ideal. Staff very helpful and kind, forthcoming even at the slightest problem.
Response from Property: Dear master, thank you for your five-point praise. I wish you a happy life and welcome to visit Zhangjiajie again.
Ivy_Oh
Kongshan Xinyu Mountain-view Twin Room
Stayed in Feb 2025
Family
28 review
6.0/10
Posted on Mar 16, 2025
1) Location is good, just few minutes walk to the East gate, surrounded with eating house and convenient store.
2) Staff were friendly.
3) Room cleanliness were so so. Towels were dirty and some were torn.
4) There is no fridge in the room, hotel should update the photos!
5) There are plenty of wall space inside the toilet but somehow there is no hanger for you to hang your cloth/towels.
6) The shower place can easily get flood and there is no floor mat on the toilet.
7) Only 1 top load washer, NO DRYER!
Frankly speaking, quite disappointed with this accomodation.
Response from Property: Dear guest, I am sorry that I could not bring you a satisfactory stay experience. We attach great importance to hygiene. We change bedding and towels for each guest. The dirt you mentioned should be a small number of stains that cannot be washed off during the cleaning process. It is our mistake. I am really sorry. If you have any questions, you can contact the front desk butler at any time to replace it for you. The person in charge of our customer service department will strictly check and control in the future. Welcome you and your family to visit Qingxi Light Luxury Hotel again
Guest User
Xinghai Chenyue Stargazing Double Bed Room
Stayed in Jan 2025
Couple
3 review
9.5/10
Amazing
Posted on Feb 14, 2025
Great views out to the mountains; retractable ceiling panels that open to a glass ceiling; lovely bright room; great location on quiet street close to park entry, convenience store and with plenty of restaurants close by; not far from bus station; attractive decor; bath with a view; plenty of hot water (** bath 'cold' tap was actually the hot water tap); spacious room; conveniently placed power outlets; water bottles supplied each day; kind staff; air conditioning worked really well and was easily adjustable to needs; washing machine on our floor.
The bed was too firm for my partner so we asked for an additional duvet and used that on top of the mattress which meant it was more comfortable.
Staff were very polite and understanding after a misunderstanding on my part about payment for an extra night.
The room wasn't as pristine as our hotel room in Shanghai, but at 1/3 price this spacious room with so many good features was an excellent stay for an excellent price.
Response from Property: Dear international friends, thank you for your praise. We are very glad that you are satisfied with our hotel services. We will continue to work hard to improve the quality of every detail and provide you with a more comfortable accommodation experience. Thank you for your support and trust, and we look forward to seeing you again!
Guest User
Guifulanxin Tatami Double Bed Room
Stayed in Jul 2025
Couple
4 review
8.5/10
Very Good
Posted on Aug 18, 2025
The location is good. There are a lot of restaurants nearby and the east gate of Zhangjiajie is within walking distance. The room is decent enough with all the necessary amenities.
Response from Property: 非常感謝您的好評呀!很開心您覺得位置便利、房間體面又設施齊全~ 能為您的出行添一份舒適,是我們的榮幸,期待您下次再來,繼續解鎖美好住宿體驗,祝您生活愉快~
Guest User
Guifulanxin Tatami Double Bed Room
Stayed in Jul 2025
Couple
4 review
10/10
Outstanding
Posted on Aug 13, 2025
Great place! Very close to the park entrance, very clean, nice room with a great view, and friendly staff!
Response from Property: 非常感謝您的5分好評呀!很開心您覺得咱這兒離公園入口近、乾淨又視野好,員工也讓您感受到了友好~咱們一直努力把“近景區+整潔舒適+貼心服務”做到更好,不管是想愜意賞景,還是輕鬆開啟遊玩行程,都超適配!期待您下次再來,繼續解鎖美好體驗,也歡迎把這份舒心分享給更多朋友呀~
Guest User
2-bed Room
Stayed in Dec 2024
Couple
11 review
8.5/10
Very Good
Posted on Jan 6, 2025
Perfect location in a walkable distance to the Wulingyuan entry of the park and close to many food options.
Very confortable bed and lovely view, but disappointing bathroom without soap or nice equipment.
Overall, would recommend !
Response from Property: Dear friend, thank you for staying in our hotel and wish you a happy life! Welcome you and your family to visit Qingxi Light Luxury Hotel again!
Anonymous User
Xinghai Chenyue Stargazing Double Bed Room
Stayed in Oct 2024
Couple
10 review
6.5/10
Posted on Dec 1, 2024
Distant walk away from the West Gate entrance. Located at streets with many food shops. Staff is helpful. Can get their advice and even purchase entrance ticket to Zhangjiajie National Forest directly with them at a discounted price (it's legit). Downside of it is room bit dirty and dusty. Saw leftover crackers on the floor. Towels smell cigarette. Bathtub doesn't have hot water. Hotel corridor is dark.
Response from Property: Dear guest, thank you for your evaluation. We attach great importance to your feedback. From now on, we will strictly control the sanitation of the hotel to ensure that every corner meets our sanitation standards. Thank you very much for your correction. The bathtubs are all hot and can be used normally. If you have any questions, you can consult the front desk butler to solve them. You and your family are also welcome to visit Qingxi Light Luxury Hotel again.
Daria Beliavtseva
Xinghai Chenyue Stargazing Double Bed Room
Stayed in Oct 2024
Solo traveler
5 review
10/10
Outstanding
Posted on Nov 16, 2024
It’s amazing hotel in the WulingYuan! The location is the best - 3-4 minutes to East gate and night market is near. It is very quiet place but very near to the loud street. The room was clear. Sometimes i hear neighborhoods but its okay not so loud.
Very high service! I asked to wash the windows and the done it special for me! I strongly recommend to book room with starry sky roof. Its very nice and comfortable. The manager was 24/7 hours online with me. Thank you for your excellent service and good relax!
Response from Property: Dear beauty. Thank you very much for your five-point praise! We will definitely keep up the good work! Live up to your praise! I wish you a happy life! Welcome you and your family to visit Qingxi again
SL098
Xinghai Chenyue Stargazing Double Bed Room
Stayed in Mar 2025
Solo traveler
3 review
9.5/10
Amazing
Posted on Apr 27, 2025
Fantastic location next to East Gate, staff were accommodating
Bathtub and star gazing room were great little luxuries after hiking. Would stay again and recommend
Response from Property: 親愛的友人,感謝您的評價,祝您生活愉快!歡迎您及家人再來清溪輕奢酒店做客
Anonymous User
2-bed Room
Stayed in Feb 2025
Family
10 review
8.5/10
Very Good
Posted on Mar 18, 2025
Terrific location within easy walking distance of Wujiayu Ticket Office at the gateway to Zhiangjiajie National Forest Park. There are many excellent, if a little pricey, restaurants nearby. The friendly staff gave us a free breakfast, which helped us get an early start. Our room was light and airy with nice furnishings. Some things to note are that no bathmat is provided and one of our towels, while clean, was a little tatty. Staff were happy to provide additional towels on request. There is limited privacy when using bathroom facilities due to a frosted glass panel between the bedroom and bathroom. This can be slightly awkward in a 2-bed room. Our shower was a little leaky, but this may be unique to our particular room. Staff were friendly and welcoming, kindly letting us check in early. A fruit platter was generously provided on our first day. The beds were definitely on the hard side. The location and warmth of the staff more than compensated for any minor issues we encountered during our stay.
Response from Property: 親愛的小主,一份好評,千份感激。感謝您對工作人員的認可,您説的問題客服部也會努力跟進處理,我們會繼續努力,不負您的期待,期待下次為您帶來更多驚喜。歡迎您及家人再來清溪輕奢酒店做客
Inigo
2-bed Room
Stayed in Feb 2025
Couple
6 review
8.0/10
Very Good
Posted on Mar 11, 2025
Great location. A litle bit old but clean. The receptionist was very nice.
Response from Property: Dear guest, thank you very much for taking the time to give us a good review. Your affirmation is our driving force for progress. We will continue to provide quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel.
Tkkk12
Hejia Huanshang Family Room
Stayed in Feb 2025
Family
16 review
10/10
Outstanding
Posted on Mar 24, 2025
Very close to many restaurants and zhangjiajie national forest park
Response from Property: 親愛的貴賓,您的評價像一縷春風,吹散了忙碌的疲憊。感謝您的暖心反饋,願我們的服務能一直為您的生活增添甜意!”歡迎再次光臨
Guest User
2-bed Room
Stayed in Mar 2025
Family
9 review
9.0/10
Great
Posted on Apr 22, 2025
Basic but perfect stay to visit Tianmen Mountain!
Response from Property: 非常感謝您對我們酒店的好評,我們很高興能為您提供舒適的住宿體驗。
Muhammad Zeeshan Jamal
2-bed Room
Stayed in May 2024
Family
2 review
4.5/10
Posted on Jun 9, 2024
Not very good in room services and amenities. Only close to East Gate is something convenient.
Response from Property: 尊敬的貴賓,給您帶來不好的體驗,深感歉意,您預訂的特惠雙床房,前台還給您免房升級了山景雙床房,也許是語言不通導致您覺得服務沒到位。
alvaro
2-bed Room
Stayed in Jul 2025
Couple
8 review
9.5/10
Amazing
Posted on Aug 18, 2025
Hotel top
Response from Property: 非常感謝您給出 “Hotel top” 的評價呀~ 能得到您的認可我們超開心,會繼續保持好環境、服務與衞生,不斷優化設施,期待您下次再來,繼續給您帶來優質體驗,祝您生活愉快~