telyis, Yongding District, Zhangjiajie, Hunan, 427000, ChinaView Hotel Details
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tianyouyunikezhan Guest Reviews
4.4/5
152 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.3
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All reviews(152)
Positive reviews(147)
Reviews with photos/video(31)
Friendly owner(50)
Convenient location(32)
Classy environment(22)
Great location(22)
Great value for money(13)
Easy to get around(10)
Comfortable bed(5)
Well decorated(3)
Negative reviews(5)
Guest User
Cozy Triple Room
Stayed in Sep 2024
Travel with friends
2 review
3.5/5
Posted on Oct 27, 2024
The hosts are nice, location is convenient n near the cable car stn. However, no bottled water, bathroom floor rug needs replacement.
Beds are comfy n clean. Only 1 bath towel in our room, but can request for extra towels.
I wud come again to support small owner operated inns.
Response from Property: We will definitely change your opinion. Thank you for your evaluation.
Rakchanok
Cozy Room (2 beds)
Stayed in Apr 2024
Travel with friends
9 review
4.2/5
Very Good
Posted on Jun 7, 2024
Good location but cleanliness must improve.
Response from Property: Thank you for your opinion, we will improve it
西呱呱
Cozy Room (2 beds)
Stayed in Oct 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 14, 2024
It is close to the Tianmen Mountain Cableway, the price is affordable, there are many restaurants to choose from when you go out, and the boss is also very polite.
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Response from Property: Thank you for your praise. Please choose our home next time you come to Zhangjiajie.
Guest User
Double Roo
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The room is clean and tidy, very fragrant and warm. The layout is very beautiful. My eyes light up as soon as I walked in. The boss is very nice and kind. He is a very good boss. Next time you come to Zhangjiajie, this must be your first choice. Everyone come and have a look. Recommended!
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Response from Property: Thank you for your good review
Guest User
Cozy Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 18, 2024
The environment is very good and warm. It is very suitable for traveling with friends. The boss's service is very thoughtful. I love it. I will definitely stay here next time! ! I really like it.
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Response from Property: Thank you for the good review. I will come here again next time.
Junejuneliu
Cozy Room (2 beds)
Stayed in Sep 2024
Other
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
The decoration of the homestay is very stylish, and the room is very spacious, clean and bright. It is very close to the lower station of Tianmen Mountain Cableway, and it is very convenient to enter the scenic area. Downstairs is a street for eating, which is also convenient for eating, and you can eat a variety of delicacies. You can also store your luggage.
The boss and the boss lady are very kind, and they also provide mineral water, which makes people feel at home.
Five-star praise!
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Response from Property: Thank you for your support and look forward to seeing you next time.
Anonymous User
Cozy Double Room
Stayed in Aug 2024
Couples
3 review
3.0/5
Posted on Sep 8, 2024
Under renovation. Very messy, only the 5th floor is available. Not many food options nearby. The scenic area cableway is just across the road. It's cheap. It's OK for one night, but not for more.
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Response from Property: Explain during decoration
Anonymous User
Cozy Double Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 16, 2024
The service attitude is very good, the sanitary environment is very clean, the location is convenient, there are many snacks nearby, and the boss's service attitude is very kind
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Response from Property: thanks
Irene
Double Roo
Stayed in Nov 2024
Couples
10 review
2.5/5
Posted on Dec 23, 2024
Very bad experience. We spent 2 nights in this accommodation and in the middle of winter at 2 degrees, they turned off the hot water and you couldn't turn on the hot air conditioning. It only worked for two hours after 8pm. So we had to stay in the room with thermal clothing, coats, a scarf and warming the bed with the hairdryer. We asked the accommodation staff several times and they didn't pay attention. We think they should give more importance to customer service...
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Response from Property: 很抱歉帶來不好體驗
Guest User
Cozy Double Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 19, 2024
The room is clean and tidy, the environment is very good, the boss is very nice and enthusiastic, the price is affordable, and the rest is very good. It is recommended to stay
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Response from Property: Your evaluation is our motivation
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Solo travelers
7 review
4.2/5
Very Good
Posted on May 3, 2024
The room was booked in advance, on the third floor, without stairs. Because the luggage was heavy, the boss helped me carry it up. The hot water in the room was slow to come out, and it took a long time. The boss could pay attention to it. After all, water resources are scarce now. It's a waste to take a hot shower and then run cold water for about 10 minutes. The service is quite thoughtful. It rained all night last night, and the sound was a bit loud. The sound insulation effect is not very good, so you need to pay attention. Overall, I am still very satisfied.
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Response from Property: Sorry for the bad experience. The noise in our hotel is not very loud unless it rains heavily.
Guest User
Cozy Room (2 beds)
Stayed in Feb 2024
Travel with friends
4 review
4.7/5
Amazing
Posted on Mar 20, 2024
The rooms are ok, the service is not yet at a very good level. Employees or owners rarely care about customers. When I arrived, I didn't find the employee putting my bag away first. Come back and check in later. Accommodation near the cable car station Just a 5-minute walk from the accommodation, there are restaurants around.
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6/7
Response from Property: If there is anything that is not done well, we will improve it.
Anonymous User
Cozy Double Room
Stayed in Jan 2024
Solo travelers
135 review
5.0/5
Outstanding
Posted on Mar 1, 2024
I have stayed here many times and I am very satisfied. The price is affordable and the location is good. It is just opposite the Tianmen Mountain Cableway Station and it only takes a few minutes to walk there. There is basically no other request for the price. The boss is very nice.
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Response from Property: Thank you for your evaluation. We will do better in the future and come to visit my humble home next time.
Diego
Cozy Triple Room
Stayed in Jul 2024
Family
11 review
4.0/5
Very Good
Posted on Sep 1, 2024
A nice place to rest. Just a few steps away from the ticket sales point for the cable car-bus to Tianmen. Around food places.
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Response from Property: Thank you for your evaluation
Guest User
Double Roo
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The inn is comfortable, the service is warm and thoughtful, and it is worth recommending. It is spacious and bright, the beds are comfortable, and the location is convenient. It is close to attractions and shopping malls, and it is easy to travel.
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Response from Property: Your evaluation gives us great encouragement. With your support, we will do better and make everyone satisfied.