Crowne Plaza Hefei

Crowne Plaza Hefei Reviews

Crowne Plaza Hefei

Building A, 598 Huangshan Road (Huangshan Lu), High-tech Zone, Shushan District, Hefei, Anhui, 230088, ChinaSee Hotel Details
Crowne Plaza Hefei
Crowne Plaza HefeiCrowne Plaza HefeiCrowne Plaza Hefei
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Guest Reviews

9.6/10
Excellent
1981 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1981)
Positive reviews(1933)
Reviews with photos/video(260)
Friendly front desk staff(189)
Delicious breakfast(158)
Classy environment(131)
Perfect for business trips(104)
Great swimming pool(26)
Luxurious(16)
Delicious buffet(11)
Has facilities for children(9)
Negative reviews(48)
Annie
Crowne Plaza Deluxe Double Room
Stayed in Jun 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on Jul 29, 2025
Everything was great: the hotel is perfectly located, the food is excellent and the staff is on point.
Response from Property: Dear Guest,Thank you for choosing to stay at the Crowne Plaza Hefei and for sharing your wonderful experience!Our entire team is deeply honored by your recognition and will continue enhancing our services with renewed dedication.We look forward to welcoming you back for another perfect experience!General Manager of Crowne Plaza Hefei：David Dai
Steven,Wang
Crowne Plaza Superior Twin Room
Stayed in May 2025
Business traveler
5 review
10/10
Outstanding
Posted on Jul 25, 2025
Staying in Crowne Plaza Hefei has exceeded my expectations. The hotel gave me pleasant relaxation and peace during my business trips. Everything was fantastic, the food was always fresh, the people working there are polite. The service, staff & amenities were outstanding，especially Ms. Gao Qiao, her smile is very beautiful, very grateful for her warm reception. We would have no hesitation whatsoever in recommending this hotel. Thank you for the quality of my time there!
Response from Property: Dear Guest,Thank you for choosing to stay at the Crowne Plaza Hefei and for sharing your wonderful experience!We're very happy to hear that your business trip was relaxing and peaceful, and that everything "exceeded your expectations." Thank you for mentioning our fresh food, polite staff, great facilities, and excellent service.A special thank you for your kind words about Ms. Gao Qiao! We've shared your praise for her beautiful smile and warm welcome with her and our team. Your recognition means a lot to all of us.We're truly honored that you would "recommend our hotel without hesitation." Thank you for your trust and support.We hope to welcome you back soon for another great stay!General Manager of Crowne Plaza Hefei：David Dai
WENG ANG
Superior Single Room
Stayed in May 2024
Traveling with friends
25 review
10/10
Outstanding
Posted on Sep 8, 2024
Very good hotel in hefei city with free upgrade as well from the front staff. The room is super stunning with many modern digital functions & garden view. The room service is also good. Walkable distance to shopping n night food street.
6/10
Response from Property: Dear guests, thank you for choosing to spend a pleasant night at Crowne Plaza Hefei. We want you to experience the home-away atmosphere and unparalleled service that we have always strived to create. We look forward to continuing to witness your other memorable moments in the future. General Manager of Crowne Plaza Hefei: Christine Wang
SE XMA
Superior Single Room
Stayed in May 2024
Solo traveler
8 review
10/10
Outstanding
Posted on Jul 4, 2024
Great place to stay if u are meeting up with business partners
Response from Property: Dear guest: Thank you for choosing the Crowne Plaza Hotel Hefei. It is a great honor for us to receive your support and appreciation. We always prioritize the quality experience of our guests in our service, and we are willing to do our best to make your trip to Hefei more relaxed, enjoyable, and enjoyable. We look forward to your next visit and wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang
Guest User
Superior Single Room
Stayed in Jan 2024
Business traveler
40 review
10/10
Outstanding
Posted on Mar 3, 2024
Very nice room and comfortable bed. Swimming pool was large had the right temperature. The gym is spacious with all the right equipment. Morning breakfast was excellent choices. If you are a runner there are two parks nearby to run. Use the motorbike lanes to run for in the early morning.
Response from Property: Dear guest: I'm glad to hear that you are satisfied with our service! Sincere and attentive service has always been our unremitting pursuit. Your appreciation is a huge driving force for our continuous progress. We will continue to maintain enthusiasm and hope that you will discover more surprises next time you come. Looking forward to your next visit! General Manager of Crowne Plaza Hefei: Christine Wang
Guest User
Superior Single Room
Stayed in Jun 2024
Business traveler
7 review
9.5/10
Amazing
Posted on Jul 9, 2024
Checking service excellent, requested non smoking - near elevator room. They have free upgraded to the suite room which was the nearest to the elevator. Short business trip and the front door drive way was confused. Enjoy my 1st time staying at Crowne Plaza Hotel Hefei!
Response from Property: Dear guests: Hello! Thank you for choosing Crowne Plaza Hefei, it is our great honor to get your support and appreciation, we always put the quality experience of guests in the first place, we are willing to do our best to make your trip to Hefei more relaxed and pleasant, looking forward to your visit again, I wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang
Yasumo11
Superior Single Room
Stayed in Feb 2024
Business traveler
4 review
8.5/10
Very Good
Posted on Mar 22, 2024
Very clean room and good services. But air conditioner does not change to cool. Very hot wind even change to cool mode. Others very good room.
Response from Property: Dear guest, thank you very much for your high evaluation of the Crowne Plaza Hotel Hefei! We are greatly encouraged by your positive feedback and will continue to work hard to make your journey perfect. Looking forward to you choosing to stay at the Crowne Plaza Hotel Hefei again! General Manager of Crowne Plaza Hefei: Christine Wang
Hon Wai
Crowne Plaza Deluxe Double Room
Stayed in Nov 2023
Business traveler
106 review
10/10
Outstanding
Posted on Dec 6, 2023
Very good location, nice hardware, clean, good service. Nice buffet, nice beer house, good food.
Response from Property: Dear guest: It is a great honor to receive your evaluation. Your recognition will also be our driving force for progress. In the future, we will continue to work hard and optimize. We look forward to a more comfortable experience with your next visit. We wish you a happy life. General Manager of Crowne Plaza Hefei: Christine Wang
JohnHarvey
Crowne Plaza Deluxe Twin Room
Stayed in Apr 2023
Business traveler
7 review
10/10
Outstanding
Posted on May 9, 2023
What a fantastic stay at the Crowne Plaza Hefei. Receptionist has been very nice and welcoming during arrival and helped us upgrade our rooms. Room service was great as well. We ordered some dishes and delivered to the room less than 30 minutes. Breakfast serves with delicious and amazing food. We are also able to take out some cups of coffee before we head out. AMAZING!!! Room amenities and cleanliness were also very good. Rooms are warm with great views. Guests service in the steak restaurant on the first floor were very attentive and friendly during our lunch and foods were excellent. Lifeguard at the pool was really attentive and communicative with caution. Location of the hotel is very convenient to we’re you can buy some food or go around and to have some drinks. It’s about 800 meters away from the food streets.
6/12
Response from Property: Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at our hotel, Crowne Plaza Hefei boasts 523 spacious guestrooms, complimented by 4 restaurants (including Illusions Lounge, Jade Chinese Restaurant, BREW HOUSE and Fiesta Café Buffet Restaurant), 11 meeting rooms (including 1 Grand Ballroom and 10 multi-function rooms), indoor swimming pool, fitness center. Thank you! Christine Wang General Manager
PatsyCH
Crowne Plaza Deluxe Double Room
Stayed in Feb 2024
Business traveler
292 review
8.5/10
Very Good
Posted on Mar 20, 2024
Nice hotel, friendly staffs, very convenience location.
Response from Property: Dear guest: Thank you for taking the time to share your opinions with us. We believe that your evaluation will provide reliable references for other guests. We will continue to persist in doing better. Thank you again for your visit and valuable feedback! We will sincerely look forward to your continued stay with more comprehensive services! General Manager of Crowne Plaza Hefei: Christine Wang
Aaron Dean
Crowne Plaza Deluxe Double Room
Stayed in Aug 2023
Couple
12 review
10/10
Outstanding
Posted on Sep 10, 2023
We had a great weekend stay at the Crowne Plaza. We enjoyed the pool and hot tub (but didn't get to try the sauna or steam room). It's in a great area near some good restaurants.
Response from Property: Dear guest, I'm glad to hear that you had a fantastic weekend stay at the Crowne Plaza! It sounds like you had a great time enjoying the pool and hot tub. It's unfortunate you didn't get a chance to try the sauna or steam room, but maybe next time. The hotel's location near some excellent restaurants must have been convenient for dining options. If you have any more feedback or questions about your stay, feel free to share! Christine Wang General Manager
Jun doe
Superior Standard Room
Stayed in Jul 2023
Solo traveler
149 review
10/10
Outstanding
Posted on Aug 29, 2023
Nice clean hotel in good location near 1912 hefei retail center. Lots of restaurants within walking distance. Staffs are nice. Will visit again
Response from Property: 尊敬的賓客：您好，謝謝您對酒店的點評，來布魯格啤酒餐吧放鬆一下，多款精釀啤酒，戰斧牛排、德國烤豬肘，來這裏盡情釋放激情。合肥皇冠假日酒店總經理: 王薇
peng
Crown Executive Twin Room
Stayed in Apr 2024
Business traveler
1 review
8.0/10
Very Good
Posted on May 19, 2024
Good service from front desk
Response from Property: Dear guest: Thank you for choosing the Crowne Plaza Hotel Hefei. It is a great honor for us to receive your support and appreciation. We always prioritize the quality experience of our guests in our service, and we are willing to do our best to make your trip to Hefei more relaxed, enjoyable, and enjoyable. We look forward to your next visit and wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang
Alessandro
Crowne Plaza Superior Twin Room
Stayed in Mar 2024
Solo traveler
3 review
9.5/10
Amazing
Posted on Apr 8, 2024
Very nice hotel and great staff
Response from Property: Dear guest, thank you very much for your high evaluation of the Crowne Plaza Hotel Hefei! We are greatly encouraged by your positive feedback and will continue to work hard to make your journey perfect. Looking forward to you choosing to stay at the Crowne Plaza Hotel Hefei again! General Manager of Crowne Plaza Hefei: Christine Wang
Lap Pui
Superior Single Room
Stayed in Mar 2024
Business traveler
2 review
9.5/10
Amazing
Posted on Apr 19, 2024
It is a nice place to stay.
Response from Property: Dear guest: Thank you for choosing the Crowne Plaza Hotel Hefei. It is a great honor for us to receive your support and appreciation. We always prioritize the quality experience of our guests in our service, and we are willing to do our best to make your trip to Hefei more relaxed, enjoyable, and enjoyable. We look forward to your next visit and wish you all the best! General Manager of Crowne Plaza Hefei:Christine Wang