To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(361)
Positive reviews(360)
Reviews with photos/video(136)
Friendly staff(176)
Awesome rooms(143)
Convenient location(120)
Awesome amenities(42)
Close to scenic area(33)
Classy environment(31)
Easy to get around(29)
Many dining options(4)
Negative reviews(1)
Guest User
Xinmeng Mini Tatami Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Such lovely hosts! Helped me with the cable car ticket and directions. The area was great and close to lots of food, safe as a solo female traveller.
Response from Property: The most beautiful time meets the most beautiful you! Thank you for your support of Shile B&B. Beautiful Zhangjiajie is looking forward to meeting you again! Have a nice trip!
maybaer
Xinmeng Mini Tatami Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Super clean,cute and well equipped room. Towels, soap and a lot more are provided. Very attentive staff who helped me book the National Park. Good location, everything you need and the Central Bus station are walking distance. I really enjoyed my stay thank you so much! 💓
Response from Property: Thank you for your stay and support. Beautiful Zhangjiajie is looking forward to meeting you again. I wish you a pleasant trip!
Guest User
Xinmeng Mini Tatami Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 22, 2025
The service is the best. The owners suggested I rearrange my schedule as the bailong elevator was going to be repaired on the day I planned to go to zhangjiajie national forest park (wulingyuan). Had I not asked them to buy the tickets for me, I wouldn’t have been able to ride the elevator. They also helped me buy the ticket to tianmen mountain. They were very helpful in giving me directions on how to get to the bus station that will take me to wulingyuan. I spent 2 days in zhangjiajie national forest park following the route they suggested and did not get lost. One way cost 12-13rmb, so around 51~rmb for 2 days transportation to wulingyuan. I spoke mandarin and used baidu maps to guide me.
Response from Property: The most beautiful time for you meets the most beautiful you! Thank you for your trust and support in Shile B&B. The beautiful Zhangjiajie looks forward to meeting you again. Have a nice trip!
Guest User
Xinmeng Mini Tatami Room
Stayed in Oct 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Very close to tianmen cableway, location perfect, very clean, they help you to book every trip
Response from Property: Thank you for your evaluation! Beautiful Zhangjiajie is looking forward to meeting you again. I wish you a happy trip and happiness and health!
Guest User
Premium 2-bed Room
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 5, 2024
Great hotel! It is in a quiet area right in front of the Tianmenshan cable car station. It is also very close to one of train stations and central bus stop. It is a very cozy building and the people working there are very friendly. They do not speak english but with the help of translation apps we could talk to each other. We had a good time in this hotel, I recommend it. It has lots of shops, restaurants and pharmacies nearby.
Response from Property: The most beautiful time meets the most beautiful you! Thank you for staying at Shile B&B and leaving your review. The beautiful Zhangjiajie looks forward to meeting you again. Have a nice trip!
Hoang Thu Quynh
Xinmeng Mini Tatami Room
Stayed in Sep 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Oct 21, 2024
The hotel is very close to the Tianmenshan cable entrance and the central bus station also, where you can take bus to Wulingyuan for Zhangjiajie national forest park. The room is really clean and quiet and its price is reasonable. The owners are kind, friendly and supportive. I definitely will stay there hotel again the next time and introduce it to my family and friends.
Response from Property: 最美的時光遇見最美的你!感謝親對於拾樂民宿的厚愛。美麗的張家界期待着與您再次相遇.祝您旅途愉快!
wendy Woon wan
Cozy 2-bed Room
Stayed in Sep 2024
Family
8 review
5.0/5
Outstanding
Posted on Oct 22, 2024
Clean and good location,just cross the street to Tianmen mountain.Host is very nice lady helping to purchase tickets 。
Response from Property: Thank you for your support of Shile B&B. Have a nice trip!
Guest User
Special Queen Room
Stayed in Feb 2025
Couples
1 review
5.0/5
Outstanding
Posted on Mar 7, 2025
It was a really great stay and an amazing time we had. The hosts were really hospitable and friendly. Always coming back again :-) xiexie!
Response from Property: 感謝親對於拾樂民宿的認可!民宿位於張家界天門山索道公司對面,走路不到五分鐘,交通便利,周圍生活設施齊全,距車站,機場都比較近。期待着您再來張家界遊玩,為您提供更優質的服務!
Guest User
Special Queen Room
Stayed in Jan 2025
Solo travelers
1 review
4.7/5
Amazing
Posted on Mar 2, 2025
Amazing staff ready to help with all problems that might arise especially with the booking of tickets. Thank you very much for the amazing stay!
Response from Property: 謝謝您對拾樂民宿的認可並給予好評。民宿位於索道天門山索道對面,距機場,車站都很近,周圍生活設施便利,交通方便。美麗的張家界期待着與您再次相遇。祝您旅行愉快!
Guest User
Cold Dew Warm Big Bed Room
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 24, 2025
Easy walk from train station and to the cable car and restaurants. Room is clean, warm and very comfortable. The owner was lovely and helped us book the necessary tickets for main attractions around town.
Note: this part of town is a 50 minute bus ride to the National Park but is perfect for the Tianmen Mountain.
Response from Property: 感謝你對於拾樂民宿的認可,為親們服務我們感到非常高興。美麗的張家界期待着與您再次相遇,祝您旅途愉快!
Guest User
Special Queen Room
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 21, 2025
It was amazing near to the mountains cable car entrance and many restaurants and shops around. Extended my stay the room was warm and comfortable! Will definitely recommend people for budget stay.
Response from Property: 感謝您對於拾樂民宿的認可與支持!大美張家界期待着與您再次相遇。祝您旅行愉快!
Guest User
Xinmeng Mini Tatami Room
Stayed in Dec 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Feb 7, 2025
What a fantastic hotel! So cozy and comfortable and the staff are very kind. The location is fantastic too: the central bus station is just a few minutes walk to the south, allowing you to take a bus to the national park. The cableway station is just a few minutes walk north. And the hotel itself is situated in an alleyway full of good restaurants and little shops :)
Response from Property: 最美的你時光遇見最美的你!感謝親對於拾樂民宿的支持與支持。美麗的張家界期待着與您再次相遇!祝您旅途愉快!
yeolui
Premium 2-bed Room
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 31, 2025
Owners were very accommodating and even helped us get bus tickets! Location was also good as there’s lots of restaurants around and you can walk to the bus station and to the Tianmen Mountain entrance in under 10 minutes.
Response from Property: 感謝親對於拾樂民宿的認可。為您服務感到非常榮幸。美麗的張家界期待着與您再次相遇!祝您旅行愉快!
Guest User
Cold Dew Warm Big Bed Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The Hotel was great!! I have stayed for three nights the room was clean and the people in the reception are so kind and helpful also the location is perfect close to the Tianmenshan Cableway station to the restaurants definitely I will come here next time and I will recommend to my friends
Response from Property: Thank you for your support and review of Shile B&B. The beautiful Zhangjiajie looks forward to meeting you again. Have a nice trip!
Guest User
Cozy 2-bed Room
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 28, 2024
I really recommend this place ! The price was so cheap but the quality of the room and the cleaning was made everyday for free. Also the owner are the sweetest persons ever, every day when we where going back they would help us to plan our next day and give us the best advice. They also take the tickets for all the facilities for us with a cheaper price than on the official selling places. They also give us their WeChat and we can always ask them question they will always help us and telling her if the souvenir or price are scam or not while give us some good place to go to buy them. Also it was cold when I goes and every time we coming at the hotel they will offer us a seat under the warming table while they giving us some advice for the day after. We also get some tea to try and they offer us on box of it by person when we check out. I cannot imagine such a better place for the price ! The location was good too and our room has a view on the cablecar. I really recommend !
Response from Property: The most beautiful time for you meets the most beautiful you. Thank you for your evaluation of our B&B. We will take every guest's needs and suggestions seriously, continue to improve and improve, and provide you with a better accommodation experience. Have a nice trip!