Haiyou Hotel (Shanghai Lujiazui Century Avenue Subway Station) Reviews
Haiyou Hotel (Shanghai Lujiazui Century Avenue Subway Station)
Building 3, No. 309, Fushan Road, Pudong New Area, Shanghai, ChinaView Hotel Details
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Haiyou Hotel (Shanghai Lujiazui Century Avenue Subway Station) Guest Reviews
4.7/5
Outstanding
187 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(187)
Positive reviews(182)
Reviews with photos/video(36)
Convenient location(46)
Easy to get around(44)
Close to metro(39)
Friendly front desk staff(38)
Awesome amenities(23)
Quiet & comfortable(15)
Perfect for business trips(7)
Would stay again(7)
Negative reviews(5)
Guest User
Queen Room A
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The hotel is really close to the Pudong Area and the Shanghai tower, which is actually really quit but has a lot of restaurants nearby. It is clean, the bed is pretty comfortable and they give you new towels, new slippers and two water bottles every day. The location is good and within up to 30 min distance from every main attractions, since there's a metro station nearby. Its location is also really convenient to go to the Pudong International airport. The hotel is quiet, clean and the receptionists are kind and open to answer any doubt or question and help you. Recommended!
Response from Property: Thank you for your evaluation of Hi Inn. We are also very happy that you recognize our brand and service. We will continue to work hard and welcome you again with more considerate and attentive service. Wish you a pleasant journey.
Maynee
Double Room
Stayed in Nov 2024
Couples
3 review
4.7/5
Amazing
Posted on Jan 5, 2025
Our first 2 nights are not good, we checked in late after sight seeing around Shanghai at night, we got corner room which the bed is not good at all, curve broken bed and they cannot change to new room for us due to the room are all fully booked. We got new room on 3rd night. new room is clean and new. The facilities are great, free laundry, drinking water and some snack. The bed is comfort and the hot/cold water is good.
Apart from our bad experience from first 2 nights, everything is very fine for us. Recommend to avoid corner room. (room 325)
Response from Property: We are very sorry for the inconvenience caused to you. Haiyou expresses its deepest apologies. Sometimes we may not be able to change the bad external environment, but we will definitely work harder to improve the quality of our service in return for your support!
KoJustin
Queen Room A
Stayed in Nov 2024
Solo travelers
16 review
3.7/5
Posted on Jan 6, 2025
The hotel is quite close to the Century Avenue station and a shopping mall, which is convenient for those who are going to spend time in the Pudong area or who need to go to the airport. The hotel itself is pretty simple with no facilities but the bed is fairly large and the TV is huge. They did not seem to provide towels, though this could be a misunderstanding. Overall for the price I think it is okay.
Response from Property: 非常抱歉此次對您造成的不愉快,海友表示萬分的抱歉,有時候我們可能無法改變外部糟糕的環境,但我們一定會更加努力的提升服務品質以此來回報您對我們的支持!
Guest User
Queen Room A
Stayed in May 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Jun 9, 2024
I had a great stay at this place. The room was clean and quiet, staff very friendly. A metro station is just around the corner. Breakfast is of the microwave kind, but it was still tasty. They only have one-off towels that make it a bit difficult to get dry after a shower, but also that is not a big issue. Overall I would stay again in periods when they offer a low price (there was a lot of fluctuation).
Response from Property: A heartjourney,all the way forward,destined to become attached to you!
Guest User
Superior Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Staffs are very kind and friendly
Response from Property: 感謝您對海友酒店給予的評價,也非常高興您對我們品牌及服務的認可,我們也將繼續努力並以更體貼細心的服務迎接您的再次光臨,祝您旅途愉快
Eldar S.
Superior Queen Room
Stayed in May 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
Very good hotel. So kind personel.
Response from Property: Thank you very much for you nice comments!
Guest User
Queen Room A
Stayed in Feb 2025
Family
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Stayed for 7 days, the room was clean and had no odor. The only downside is the sanitation of the street entrance corridor outside the hotel and the lack of lighting at night.
The front desk girl, Ms. Xiao, deserves praise for her positive work attitude. She helps me solve any problems I have. Even if there are things that cannot be solved, she will call me directly to report the situation and the solution.
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Guest User
Queen Room A
Stayed in Nov 2024
Solo travelers
3 review
4.5/5
Great
Posted on Jan 5, 2025
The location is good, next to Century Avenue subway station, and it is also convenient to take the Pudong Airport bus. There are other restaurant kitchens and trash cans at the door. The room smells a bit of smoke. I changed to another room, which is slightly better. The overall experience is OK and worth the price.
Original TextTranslated by Google
Response from Property: We are very sorry for the inconvenience caused to you. Haiyou expresses its deepest apologies. Sometimes we may not be able to change the bad external environment, but we will definitely work harder to improve the quality of our service in return for your support!
Guest User
2-bed Room
Stayed in Oct 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Nov 3, 2024
Not bad, but the hotel is located in an alley. Bath towels and other things are disposable, very clean, the hotel is relatively new, the door can be locked, there is a reverse lock, and the elevator requires a card. The twin room is small, and the suitcase cannot be opened and laid flat, so it can't be opened all the time.
The ladies at the front desk are all very nice. When we left, they asked us if we needed to bring water~ If we went there early and there were rooms available, we could check in early~
Original TextTranslated by Google
Response from Property: Thank you for your review of Hi Inn Hotel. We will continue to work hard and welcome you again with more considerate and attentive service. I wish you a happy trip and enjoy Hi Inn
Guest User
Queen Room A
Stayed in Sep 2024
Solo travelers
2 review
4.5/5
Great
Posted on Oct 23, 2024
Forgot to take pictures. I went alone. The hotel is very new and feels like a mini version of Hanting. The service staff at the counter are very enthusiastic and patient! The room is spacious and new, which is enough for one person to live in! But I feel that the space would be too small for two people to live in.
Thanks to the counter staff! Helped me a lot!
Original TextTranslated by Google
Response from Property: Thank you for your evaluation of Haiyou Hotel. We are also very happy that you recognize our brand and services. We will continue to work hard and welcome you again with more considerate and attentive service. I wish you a happy trip and enjoy Haiyou.
Guest User
Double Room
Stayed in Sep 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Oct 19, 2024
Excellent hotel with very convenient transportation. It is only a three-minute walk from Exit 5 of Century Avenue. I will stay here again in the future. It’s really good. There are many shops nearby if you want to eat.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Alice ♡
Superior Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The hotel is clean, the room is quite new. There are disposable towels. The bathroom is clean, the room smells good. The staff is friendly and enthusiastic. I will come back here next time.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
amyhsing
Superior Queen Room
Stayed in Sep 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Oct 11, 2024
The location is convenient. Take Exit 6. The exit on the left is closer. The entrance is in an alley. It passes through a garbage dump and has a bit of a smell. The room is nice and the front desk staff is also very good. I work the night shift on 10/1 Miss, you saw that I had a lot of stuff and helped me deliver it to the door. Thank you. Century Plaza is across the road at Exit 8. It’s very convenient for eating and shopping.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Feb 2025
Travel with friends
1 review
4.7/5
Amazing
Posted on Mar 9, 2025
It's very close to Century Avenue Station. There is a shopping mall at Century Avenue Station, and there are restaurants and convenience stores near the hotel that are open until late, so the location is very convenient. You can get to major tourist attractions in 20 to 30 minutes by train. It's a quiet town and it's comfortable to stay.
There was a combination of body soap and shampoo as amenities. If you are concerned about this, you may want to bring your own shampoo. The bath towels were disposable and made of a paper-like material, but there was no problem with absorbency. They clean the room every day, and you can get water every day. There were no tissues in the room, so I recommend bringing your own.
Original TextTranslated by Google
Александр111
Queen Room A
Stayed in Jan 2025
Solo travelers
9 review
4.5/5
Great
Posted on Mar 4, 2025
Clean. Good internet. I liked the location. There are many inexpensive cafes nearby. It's bad that they only speak Chinese
Original TextTranslated by Google
Response from Property: 感謝您對海友酒店給予的評價,也非常高興您對我們品牌及服務的認可,我們也將繼續努力並以更體貼細心的服務迎接您的再次光臨,祝您旅途愉快