3-Star Hotels in Zermatt

Very comfortable and clean room..nice view..and breakfast so delicious..near to zermatt station..1-2 minutes walking distance..near to shop and coop..if u want to go to Matterhorn view point-u can stay here..near to the train station

Located in the center of the city on the main road. It is about a 5-minute walk from the train station. But the view of the Matterhorn peak cannot be seen from the room. The restaurant on the ground floor has good taste and is authentic Swiss food. Breakfast has many options to choose from. Fresh fruit smoothies are very delicious.

The location of the hotel is excellent, the sanitation is not bad, and the service of the hotel staff is also good. The only thing that is not good is that the room is a bit small, and the breakfast selection is relatively monotonous.

My wife have grown quite fond of mountaintop lodgings for our ski holidays and they don’t come much more emblematic than 3100 Kulmhotel Gornergrat. Perched atop a peak facing the iconic Matterhorn, it exemplifies the panoramic views and towering location that we adore. Make no mistake, despite my issues raised below, this is a truly magical property. But it isn’t cheap and it comes with a number of limitations that you should be aware of marooned in the middle of nowhere. • COMFORTABLE ROOMS WITH STUNNING VIEWS – Especially the Matterhorn view rooms where the image of this iconic promontory fills your window. • NICELY PRESENTED FOOD – Not quite gourmet, but a clever effort to dress it up with alluring ingredients and garnishes. But the food is tasty and the portions are ample. HINT - GETTING THERE IS VERY COMPLICATED – Do not just put the hotel in your satnav as it will not be able to help you and you will hit lot of problems. Here is a step-by-step guide to getting there: • AVOID THE CAR-TRAIN: The satnavs will give you the fastest route that takes you on a route where you load your car onto a train to be transported through a shortcut tunnel, BUT that train runs very irregularly. So you end of up waiting an hour for a train that saves you 30 minutes of driving time. • GO TO TASCH, SWITZERLAND: Tasch is where you park your car. In fact, I think that the town’s sole purpose in life is to be a giant parking lot for Zermatt. You see Zermatt itself is CAR FREE. So you have to park in Tasch and take a 12 minute shuttle train into Zermatt. I recommend the underground parking lot just to the left of the train station (facing it) which had reasonable prices (12 euros/day), plenty of spaces, but most importantly was the shortest walk to the station (very important when lugging luggage full of ski equipment). • RENT SKI GEAR AT BAYARD – Unlike most ski resorts, the ski rental shops are not obvious. We had to ask to find one. Several people recommended Bayard and they gave us great service. Most importantly, they are on the block adjacent to the train station again minimizing lugging distance. LIMITATIONS - It is a stunning, bucket-list worthy property, but its pricey rack-rates also command a bit of discernment… • OBSERVATORY NOT AVAILABLE – When you read about the place, one of the first things that gets mentioned is its observatory heritage which includes still operational telescopes available for public use. HOWEVER, the observatory is run by a separate company and viewings are only available by prior and separate arrangements. This situation could be better communicated and coordinated. • LOUNGE NOT AVAILABLE – Unfortunately, the hotel doesn’t yet have a common area lounge where you can relax and have drink. You can go down to the dining room and sit at one of the tables with the view of the Matterhorn, but nothing more comfortable. So it is either a table or your room. They are in the process of remodeling the facility and h

The good: the room furnishing was quite nice, the bathroom was lovely, and the breakfast was sufficient (albeit not spectacular). Check-in and check-out was a breeze and staff were nice. The not-so-good: the bed was rather hard and the pillows were quite thin and lumpy. Furthermore, the room did not have adequate airflow, which resulted in a very uncomfortable sleep since there were also no windows to open (only a balcony door, which led to a shared balcony - naturally you wouldn't want that open overnight). The verdict: I would stay here again if they improved the air flow in the rooms and replaced the mattresses and pillows. The value for price was fine, but there's really no point in saving money where you sleep if you're unable to sleep due to it being uncomfortable.

Staff very helpful and friendly, very clean room. Nice place to stay .great views from the room

Wearing a service-oriented smile and a kind-hearted attitude, I can still see it as a person in my 50s. I hope that the female receptionist can do her job well with an equal attitude.

We went back to the derby hotel restaurant to find out if Giovanni Zaino and his team (very attentive Fernando) were still running the good restaurant in an agile and friendly manner and... our experience was even better than the one we had here in 2021! We will definitely be dining here again next time. By the way, we're going to stay at the hotel again, which this time was full.

We found the hotel to fit our needs. It was quiet, located off the central Zermatt area. This meant that to get to and from the shops you needed to walk for 10-15 minutes (not bad, but still tiring after a day on the slopes). As other reviews noted, it is closer to the Matterhorn Paradise Express Gondola station than to the Sunnegga Bottom Station. Would have wished the hotel offers transfer from the train station at no charge (rather than charging per person), especially due to to their still high prices. The room was spartan with no kettle, cups or glasses. You could pick them from a table on the first floor, but could not understand why they would not simply be placed in the room. Also, no coffee or tea packets. The room was very clean though and the beds soft and comfortable. We appreciated the high quality sheets, blankets, and pillows. Surprisingly, you cannot take a shower at night (at least that was what was written in the room). The curtains were great, blocking all light. Our room had a balcony with a view of the mountains and through some trees could even see even the tip of the Matterhorn!

This hotel is a bit far away from the train station. When I went to navigate, I passed the train track and had to move the boxes. It was very hard. When I came back, I led a road that didn't need to cross the train track. You can see the Matterhorn from the balcony of the room you booked. The breakfast was ok, and the hot sausage was great. It took a lot of trouble to book this hotel. It was obviously guaranteed to pay in advance. The result was that the payment was directly deducted and settled in US dollars. As a result, the cost was a lot more. Fortunately, Ctrip was more able to help solve it.