Steinmattstrasse 85, Zermatt, Canton of Valais, 3920, SwitzerlandSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
130 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.1
Amenities9.1
Service9.2
Cleanliness9.5
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All reviews(130)
Positive reviews(29)
Reviews with photos/video(10)
Great service(11)
Clean and tidy(8)
Delicious breakfast(8)
Awesome rooms(6)
Negative reviews(1)
Guest User
Comfort Single Room
Stayed in Jul 2024
Solo traveler
4 review
9.5/10
Amazing
Posted on Sep 25, 2024
Hotel provides good breakfast. Room is cozy. 12 minutes walk from the station.
nicoleee ng
Comfort Single Room
Stayed in May 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 12, 2024
Very friendly and helpful staff. It’s easy to reach out if you encounter any problems.
Guest User
Alpine Single Room
Stayed in Mar 2025
Solo traveler
2 review
8.5/10
Very Good
Posted on Apr 25, 2025
The service is excellent!
Anonymous User
Modern Alpine Double Room with Matterhorn View 1 Double bed
Stayed in Sep 2023
Couple
3 review
10/10
Outstanding
Posted on Dec 11, 2023
Hotel was clean and spacious. Comfortable stay. The view was great.
Guest User
Modern Alpine Double Room with Matterhorn View 1 Double bed
Stayed in Mar 2024
Couple
8 review
10/10
Outstanding
Posted on Apr 8, 2024
The service and arrangement were excellent. Highly recommended
SAMUEL ALBERT
Double Room Alpine
Stayed in May 2025
Family
2 review
8.0/10
Very Good
Posted on Jun 6, 2025
Wonderfull
Anonymous User
Comfort Single Room
Stayed in Oct 2022
Solo traveler
5 review
9.5/10
Amazing
Posted on Nov 30, 2022
The staff is very kind and nice. They upgraded me to a larger single room. Single room does not have the mountain view. The staff shows me where I can see Matterhorn with a map which is very clear. The room is also very clean. Love the hotel.
Khanh
Comfort Single Room
Stayed in Sep 2022
Solo traveler
1 review
9.0/10
Great
Posted on Oct 27, 2022
Everything so good, the breakfast have alot of food😍
TAOTAOjiang
Triple Room
Stayed in Jun 2025
Family
9 review
10/10
Outstanding
Posted on Jul 31, 2025
Zermatt and this hotel were the best experiences we had during our trip to Switzerland. The location is not far from the train station, and the scenery is breathtaking all the way there. I highly recommend it to everyone.
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Anonymous User
Double Room Alpine
Stayed in Jun 2025
Family
7 review
10/10
Outstanding
Posted on Jul 9, 2025
The hotel is quite far from the station, about 15 minutes walk. If you arrive after 9 pm, there will be no shuttle bus and receptionist. If you can't make it in time, I recommend contacting the hotel. The staff will leave the key at the reception and inform you of the building and our room via whatsapp. The room is big, clean, the bed is soft and comfortable. I got a room on the 1st floor. I can see the Matterhorn from the balcony, but I can also see the building next door. Breakfast has a variety to choose from. Overall good.
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Vaneesha
Family Suite
Stayed in Aug 2024
Family
8 review
6.5/10
Posted on Sep 11, 2024
You can see the Matterhorn from the room terrace, very impressive! The hotel shuttle driver has good service👍🏻
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Latete
Modern Alpine Double Room with Matterhorn View 1 Double bed
Stayed in Jul 2024
Traveling with friends
24 review
9.5/10
Amazing
Posted on Aug 16, 2024
The hotel has a shuttle service to and from Zermatt Railway Station, which is very convenient. The driver is friendly and will give a brief introduction along the way. The hotel is clean and comfortable, and the breakfast is rich. The golden Matterhorn can already be seen on the terrace😃
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Guest User
Comfort Single Room
Stayed in Sep 2024
Traveling with friends
3 review
2.0/10
Posted on Nov 6, 2024
I left a wool coat in the hotel closet. I called back within 24 hours and was told that there was nothing in the closet. So I think someone in this hotel might have had dirty hands.
My coat finally lived a good life in Switzerland.
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Guest User
Comfort Single Room
Stayed in Sep 2024
Solo traveler
43 review
9.5/10
Amazing
Posted on Oct 8, 2024
There is a free shuttle bus to the train station, so you don't have to drag your luggage. The bed is too soft and it's not easy to sleep.
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AFJJ
Modern Alpine Double Room with Matterhorn View 1 Double bed
Stayed in Jun 2024
Family
11 review
8.0/10
Very Good
Posted on Aug 4, 2024
The hotel is a little far from the train station, but there is a shuttle bus. The room has a balcony. Although it is on the second floor, you can still see the Matterhorn Peak, but it would be better if the floor is higher. The breakfast was average and the bread was freshly baked.