To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.9
Amenities3.7
Service3.8
Cleanliness3.7
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All reviews(74)
Positive reviews(17)
Reviews with photos/video(8)
Awesome stay(8)
Great location(6)
Friendly staff(5)
Delicious breakfast(4)
Negative reviews(2)
Noi Cha
Standard Double or Twin Room
Stayed in Nov 2024
Family
19 review
5.0/5
Outstanding
Posted on Dec 26, 2024
Timeout Heritage Hotel in Zagreb is a solid choice! The location is perfect, right in the heart of the city, making it easy to explore. The amenities are well-maintained and offer great value. A comfortable and convenient stay for any traveler.
FumiQ
Grahor & Klein Room, Main Street View
Stayed in Oct 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 10, 2024
The reception staffs were friendly.
I wish they were serving breakfast earlier.
It was yummy, but I didn't have time to
enjoy it. I stayed on the 3rd floor door
between
MyLittleTraveller
Standard Double or Twin Room
Stayed in Sep 2024
Family
5 review
4.5/5
Great
Posted on Nov 6, 2024
Great breakfast. Great Location just beside lotsrak tower & 2 min walk to ban jelacic main square. Spacious room
Guest User
Grahor & Klein Room, Main Street View
Stayed in Jun 2024
Solo travelers
5 review
4.5/5
Great
Posted on Jul 7, 2024
The hote is an excellent location in central Zagreb. The rooms facing the street are really large and quite nice. There is a nice roof-top patio with views of some of the sites of the city. The breakfast was excellent. I appreciate that the staff were polite, responsive, and helpful. I would stay there again.
Guest User
Grahor & Klein Room, Main Street View
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Small cozy hotel right in the center of Zagreb. Perfect for a short stay!
Isa
Grahor & Klein Room, Main Street View
Stayed in Jul 2024
Solo travelers
5 review
4.2/5
Very Good
Posted on Oct 28, 2024
At the heart of the Zagreb. Especially for young people. historical building.
Rodrigo
Grahor & Klein Room, Main Street View
Stayed in Dec 2023
Solo travelers
79 review
4.5/5
Great
Posted on Jan 17, 2024
There’s a bar downstairs and you can smoke inside in Croatia, which is rather annoying and unpleasant for non-smokers, other than that, tha place is good and the location is amazing.
Zhouyefan
Grahor & Klein Room, Main Street View
Stayed in May 2024
Solo travelers
27 review
5.0/5
Outstanding
Posted on Jun 13, 2024
It's really good and very cost-effective. Although it's on the roadside, the hotel kindly provided earplugs. You can't hear the sound from outside at all. The room is big and very clean. It's very good. I will come back next time.
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Dan Dan Lin
Standard Double or Twin Room
Stayed in Jun 2024
Travel with friends
24 review
3.5/5
Posted on Jul 21, 2024
The air conditioning in the room is not strong enough, especially in the hot summer. This needs improvement. However, the atmosphere on the first floor of the hotel is very nice and if you can handle the smell of smoke, this is a good choice. In addition, the hotel provides breakfast, which is of very good quality and gives people a good start.
Overall, if you don't have high requirements for air-conditioning and can accept the smell of smoke on the first floor, then this hotel is worth staying. 👍🏻
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Guest User
Grahor & Klein Room, Main Street View
Stayed in Apr 2024
Solo travelers
14 review
4.7/5
Amazing
Posted on May 21, 2024
The room is similar to most European hotels, not comparable to domestic ones with this rating, but it has a sense of design. I regret that I didn't stay in a room facing the main street. When I opened the window, I saw the internal bar instead of the street view.
The service was very good. The front desk prepared a lunch box for me after learning that I would miss breakfast because I was rushing to catch the train. It was very nice.
The only problem is that the bar below is a bit noisy. For me, I am right next to him but the sound insulation is not bad, which is acceptable to me. The night ends early and does not disturb my sleep.
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Anonymous User
Heritage Room with Balcony
Stayed in May 2023
Business travelers
25 review
4.0/5
Very Good
Posted on Jul 1, 2023
I hurriedly booked a balcony room in this hotel on the cheap without reading the reviews.
As soon as I arrived at the hotel, I immediately told the front desk that I wanted to change to a quieter room. Because I was on a business trip and had to hold online meetings, sleep was very important. The front desk quickly changed the room for me. I just had to wait for the room to be cleaned, and the room was still there. It is relatively large and has an industrial style, but the network is not particularly good. The main noise in my room does not come from the restaurants and bars on the first and second floors, but from the tram outside the street. The sound insulation of the room is very average, even if the windows are closed It's normal even when it's closed. The hotel is also being renovated gradually, and the place seems a bit cramped. This place is suitable for young people, who like to dance to the disco without sleeping.
The only advantage is that it is very close to the city center. It is convenient to go shopping anywhere. The room is also equipped with various necessities, as well as earplugs. Breakfast alone is more expensive, costing 10 euros per person, but the quality is less than 10 euros. level.
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Guest User
Heritage Room with Balcony
Stayed in Oct 2023
Booked for others
57 review
5.0/5
Outstanding
Posted on Dec 3, 2023
There is a bar on the first floor of the hotel, which is very lively! You can have a drink in the evening!
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MEI FANG
Heritage Room with Balcony
Stayed in Jan 2023
Solo travelers
11 review
4.0/5
Very Good
Posted on Feb 9, 2023
The staff in the hotel are very friendly, they have a simple breakfast, and you can ask him to prepare food to take away if you leave early, but there is a bar on the first floor, and the smell of smoke and sound will waft through the room at night (even if the window is closed). The location is very good, and nearby attractions are all able to walk
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Guest User
Heritage Room with Balcony
Stayed in Dec 2022
Solo travelers
12 review
1.0/5
Posted on Jan 30, 2023
It's very garbage and dirty. The downstairs is a nightclub. Don't even want to sleep. There are very few types of breakfast, and there are a lot of people drinking too much in the nightclub downstairs. It feels very unsafe. Whoever decides who is NC, well, NC is me
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땡돌이2
Standard Double or Twin Room
Stayed in Apr 2023
Couples
46 review
4.7/5
Amazing
Posted on May 22, 2023
However, there is no parking facility, so it is very inconvenient to unload and unload. If you bring a car, the parking fee is expensive, and you have to walk 6-700m to the public parking lot. And it is too noisy. Oh, and there are ear plugs.