Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)

Vienna 3 Best Hotel (Qingyuan Yingde Hanguang) Reviews

Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)

No.75 Tongxin Road, Yingde, Guangdong, ChinaSee Hotel Details
Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)
Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)Vienna 3 Best Hotel (Qingyuan Yingde Hanguang)
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1 night

Guest Reviews

9.0/10
Good
367 review
Verified reviews
Location9.0
Amenities9.0
Service9.0
Cleanliness9.2
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All reviews(367)
Positive reviews(362)
Reviews with photos/video(60)
Clean and tidy(138)
Classy environment(38)
Friendly front desk staff(21)
Convenient parking(13)
Large rooms(12)
Comfortable bed(12)
Perfect for business trips(7)
Well decorated(6)
Negative reviews(5)
ReRel
Deluxe Queen Room
Stayed in Dec 2024
Family
7 review
10/10
Outstanding
Posted on Feb 3, 2025
Good clean
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝您的支持,小維會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨! !
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business traveler
50 review
10/10
Outstanding
Posted on Sep 26, 2024
It's clean and hygienic. The location is good. I'll choose to go there next time. It's very suitable for rest and the service is also very good. I'll try breakfast next time and see if it's good. There is such a hotel in this place and it's still very good. There are many nearby A place to eat, very convenient
Original TextTranslated by Google
Response from Property: From all the staff at Vienna Hotel, thank you for your affirmation and support. We will do our best for every room you stay in, hoping to bring you the best stay experience. We are committed to quality, and we have been working hard! Looking forward to your next visit!
Maoxiao
Deluxe Queen Room
Stayed in Dec 2023
Solo traveler
10 review
8.0/10
Very Good
Posted on Jan 23, 2024
The room is OK. There was the sound of machinery in the middle of the night. Affect sleep
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your positive review and thank you for informing us about the problems you encountered during your stay at this hotel. We are very sorry that we did not meet your expectations. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Family
12 review
7.0/10
Posted on Oct 4, 2023
The room facilities are okay and the hygiene is pretty good. There are few breakfast varieties and few seats. If it is full, you have to wait for a table. Some front desk services have a cold attitude and their speech makes people feel uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your choice. Secondly, I am very sorry that I have brought you a bad experience during your stay. We have always been customer-centric and constantly improve our soft power, just to provide a better travel experience. Due to the large number of people staying during the recent National Day holiday, the front desk may have been a little negligent, but it is not a cold attitude. The waiters also promptly cleared the tables and provided seats. We will record and report the problems you have reported. If you have any problems during the check-in process, If you have any questions or suggestions, you can contact us directly and we will deal with it as soon as possible. We look forward to your visit again.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Solo traveler
9 review
6.5/10
Posted on Oct 5, 2024
Poor service attitude
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. If you need anything, please call the front desk and we will serve you as soon as possible. We look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Nov 2023
Business traveler
56 review
2.0/10
Posted on Jan 13, 2024
Computer cannot connect to the Internet, affecting work
Original TextTranslated by Google
Response from Property: Hello, thank you very much for taking time out of your busy schedule to give us your valuable suggestions. I am very sorry to have brought you a bad stay experience. Regarding the issues you mentioned, Xiaowei feels aggrieved because the hotel has Wireless network, no password can be used to log in via mobile phone, and there is also a network cable in the room to connect the computer to the Internet. If you cannot connect to the network, you can call the front desk and we will solve it for you as soon as possible. We look forward to your stay again and wish you a happy life and smooth work.
Guest User
Standard Queen Room
Stayed in Oct 2023
Business traveler
1 review
2.0/10
Posted on Nov 4, 2023
Breakfast is very average. There is no restaurant.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and comments, which enable Xiaowei to continuously discover problems at work. Our leaders attach great importance to the issue of breakfast and restaurants. The hotel has a restaurant on the first floor, because the hotel provides packaged nutritious breakfasts, and the varieties are changed daily. If you have any questions, you can consult the front desk. Xiaowei will definitely follow up and solve the problem immediately to provide you with better service. We look forward to your visit again and all the staff in Vienna wish you a happy life! Looking forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2023
Business traveler
84 review
8.5/10
Very Good
Posted on May 16, 2023
For a business trip, the township hotel is good, but it just opened and there is no breakfast! It's okay for a business trip. The hotel is relatively quiet and the newly opened ones are relatively new! 👏👏
Original TextTranslated by Google
Response from Property: Dear guests. Thank you for your recognition and support of our hotel, because your arrival makes us more confident to overcome everything! We regard the needs of our customers as the pursuit of our work. Currently, the hotel has provided breakfast. You are welcome to stay next time. I wish you a happy life and smooth work!
Guest User
Standard Queen Room
Stayed in Jun 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jul 31, 2025
房間是乾乾淨淨的,出差和家庭出行挺推薦的。早餐好吃,煮飯阿姨也很熱情,不愧是廣東人特別的熱情!前台小姐姐態度也很温柔,tuijianw
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Response from Property: 尊敬的顧客您好! 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!
Anonymous User
Deluxe 2-bed Room
Stayed in May 2025
Family
7 review
4.5/10
Posted on Jun 6, 2025
房間頂燈點不亮,是壞的未修。 房間無抽紙,在客人入住前沒有及時添加。 早餐沒得選,是提前打包好的,味道也一般。 餐廳客人隨意抽煙,無人看管,煙霧繚繞散不去。 價格比其他維也納都要高很多,性價比低,環境較差。
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Response from Property: 尊敬的賓客,您好!非常感謝您的入住,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓能夠感受到回家一般的温馨。我們很抱歉,在某些方面做的仍不完美沒能得到您的滿分好評。也非常感謝您抽出寶貴的時間點評來告知我們的不足之處,以便我們改進。我們願在您的關注中成長,期待您下次入住再次為您服務。
Guest User
Deluxe 2-bed Room
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 29, 2025
暑假跟孩子一起出行旅遊,酒店衞生乾淨,房間整齊,有窗户,下次過來這邊還會選擇這家酒店,門口都是吃宵夜吃飯,周邊停車也方便。
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Response from Property: 感謝小主一如既往的支持,你的信任和評價讓我們感受到了無比的温暖和激勵,我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的,感謝您對於我們服務的認可,希望我們的熱情服務能讓您有賓至如歸的感受,期待小主您一如既往的來我們家入住喲!歡迎常來入住!
Suanguogun
Standard Queen Room
Stayed in May 2025
Family
59 review
8.0/10
Very Good
Posted on Jun 24, 2025
房間是角落房,奇形怪狀的。當時還備註不要角落房,結果還是給我父母安排了角落房,一點也不尊老愛幼。早餐更無語,從外面打包回來的吧!
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Response from Property: 尊敬的客人:您好,感謝您的點評,你們關於房型的問題,入住如果有意見可以直接聯繫前台更換,當天有考慮您預訂的房型樓層較低所以有給您更換高樓層的,您入住如果感覺不合適房間電話直接撥0到前台,我們都會安排員工幫您更換的。另外早餐我們都是酒店廚房自製,當天早上製作完成,非外面打包回來的,入住前台也有告知早餐情況,而且您預訂的標準大床是無早的,我們這邊出於考慮給您房間贈送了一份早餐,這個是免費的,沒有收取您的早餐費用喔。再次感謝您對酒店的點評,針對您提出的不足之處,我們會改進努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖, 希望我們的服務能給您帶來更多的驚喜和感動, 期待您下次到來!
Gaoqiaoliangjie
Deluxe 2-bed Room
Stayed in May 2025
Business traveler
39 review
10/10
Outstanding
Posted on Jun 25, 2025
房間挺好的哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈哈斤斤計較哈哈哈哈哈哈哈哈哈哈哈哈哈哈
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Response from Property: 感謝您的好評,得到您的認可是我們最大的榮幸,同時也給我們巨大的動力,讓我們在今後的服務中不斷提升、不斷創新。期待您的再次光臨,我們將竭誠為您服務
Keangzhu
Deluxe Queen Room
Stayed in Jun 2025
Couple
16 review
10/10
Outstanding
Posted on Jul 29, 2025
酒店旁邊的龍歸德記美食真不錯,酒店環境整體也不錯,入住體驗好!
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Response from Property: 尊敬的賓客,您好,首先感謝您選擇我們,感謝您對酒店認可,也感謝您在百忙之中給我們這麼高的評價,您們是遠道而來的朋友,對朋友服務周到,那是我們義不容辭的責任,您們玩的開心,住得舒適,是我們最大的驕傲,期待您的再次入住!
Guest User
Standard Queen Room
Stayed in Dec 2024
Solo traveler
2 review
10/10
Outstanding
Posted on Jan 30, 2025
房間衞生很乾凈,聽酒店員工説開業都2年了,但是設備看着也很新。前台小姐姐的態度很好,有維也納連鎖的標準服務,衹是刮鬍刀這個東西不放房間(可能怕小孩子玩吧),有需求跟酒店員工説就會送。平時住價格也就兩百多點,不算很貴,在鄉鎮來説算不錯了。
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Response from Property: 尊敬的賓客,您好!感謝您的入住和點評,我們將繼續保持高品質的對客服務標準,竭力為每位客人打造舒適温馨的入住體驗,感謝您對本店的信任與支持,您的滿意就是我們的奮鬥目標,歡迎常來喲