To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.8
Filter by:
Sort by:
All reviews(298)
Positive reviews(296)
Reviews with photos/video(52)
Clean and tidy(121)
Awesome rooms(75)
Classy environment(24)
Friendly front desk staff(17)
Comfortable bed(11)
Convenient parking(11)
Large rooms(10)
Perfect for business trips(6)
Negative reviews(2)
ReRel
Deluxe Queen Room
Stayed in Dec 2024
Family
7 review
5.0/5
Outstanding
Posted on Feb 3, 2025
Good clean
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝您的支持,小維會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨! !
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
42 review
5.0/5
Outstanding
Posted on Sep 26, 2024
It's clean and hygienic. The location is good. I'll choose to go there next time. It's very suitable for rest and the service is also very good. I'll try breakfast next time and see if it's good. There is such a hotel in this place and it's still very good. There are many nearby A place to eat, very convenient
Original TextTranslated by Google
Response from Property: From all the staff at Vienna Hotel, thank you for your affirmation and support. We will do our best for every room you stay in, hoping to bring you the best stay experience. We are committed to quality, and we have been working hard! Looking forward to your next visit!
Maoxiao
Deluxe Queen Room
Stayed in Dec 2023
Solo travelers
9 review
4.0/5
Very Good
Posted on Jan 23, 2024
The room is OK. There was the sound of machinery in the middle of the night. Affect sleep
Original TextTranslated by Google
Response from Property: Dear guest: First of all, thank you for your positive review and thank you for informing us about the problems you encountered during your stay at this hotel. We are very sorry that we did not meet your expectations. We hope to have the opportunity to serve you better in the near future.
Guest User
Deluxe 2-bed Room
Stayed in Sep 2023
Family
12 review
3.5/5
Posted on Oct 4, 2023
The room facilities are okay and the hygiene is pretty good. There are few breakfast varieties and few seats. If it is full, you have to wait for a table. Some front desk services have a cold attitude and their speech makes people feel uncomfortable.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your choice. Secondly, I am very sorry that I have brought you a bad experience during your stay. We have always been customer-centric and constantly improve our soft power, just to provide a better travel experience. Due to the large number of people staying during the recent National Day holiday, the front desk may have been a little negligent, but it is not a cold attitude. The waiters also promptly cleared the tables and provided seats. We will record and report the problems you have reported. If you have any problems during the check-in process, If you have any questions or suggestions, you can contact us directly and we will deal with it as soon as possible. We look forward to your visit again.
Guest User
Deluxe 2-bed Room
Stayed in Aug 2024
Solo travelers
6 review
3.2/5
Posted on Oct 5, 2024
Poor service attitude
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel. We are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us and we will distribute them to relevant departments to improve service quality. If you come here next time, I hope you can book this hotel again and give us a chance to apologize to you. If you need anything, please call the front desk and we will serve you as soon as possible. We look forward to your next visit!
Guest User
Standard Queen Room
Stayed in Nov 2023
Business travelers
40 review
1.0/5
Posted on Jan 13, 2024
Computer cannot connect to the Internet, affecting work
Original TextTranslated by Google
Response from Property: Hello, thank you very much for taking time out of your busy schedule to give us your valuable suggestions. I am very sorry to have brought you a bad stay experience. Regarding the issues you mentioned, Xiaowei feels aggrieved because the hotel has Wireless network, no password can be used to log in via mobile phone, and there is also a network cable in the room to connect the computer to the Internet. If you cannot connect to the network, you can call the front desk and we will solve it for you as soon as possible. We look forward to your stay again and wish you a happy life and smooth work.
Guest User
Standard Queen Room
Stayed in Oct 2023
Business travelers
1 review
1.0/5
Posted on Nov 4, 2023
Breakfast is very average. There is no restaurant.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for your stay and comments, which enable Xiaowei to continuously discover problems at work. Our leaders attach great importance to the issue of breakfast and restaurants. The hotel has a restaurant on the first floor, because the hotel provides packaged nutritious breakfasts, and the varieties are changed daily. If you have any questions, you can consult the front desk. Xiaowei will definitely follow up and solve the problem immediately to provide you with better service. We look forward to your visit again and all the staff in Vienna wish you a happy life! Looking forward to your visit again!
Guest User
Deluxe 2-bed Room
Stayed in Mar 2023
Business travelers
82 review
4.2/5
Very Good
Posted on May 16, 2023
For a business trip, the township hotel is good, but it just opened and there is no breakfast! It's okay for a business trip. The hotel is relatively quiet and the newly opened ones are relatively new! 👏👏
Original TextTranslated by Google
Response from Property: Dear guests. Thank you for your recognition and support of our hotel, because your arrival makes us more confident to overcome everything! We regard the needs of our customers as the pursuit of our work. Currently, the hotel has provided breakfast. You are welcome to stay next time. I wish you a happy life and smooth work!