Yantai Penglai Administrative Service Center Atour Hotel Reviews
Yantai Penglai Administrative Service Center Atour Hotel
China/Shandong/Yantai/Penglai District/Xingang Street Nanguan Road No. 173 Building A, Penglai District, Yantai, Shandong, ChinaSee Hotel Details
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1 night
Guest Reviews
9.6/10
Excellent
794 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(794)
Positive reviews(782)
Reviews with photos/video(110)
Delicious breakfast(153)
Large rooms(108)
Friendly front desk staff(64)
Quiet & comfortable(51)
Tasty coffee(10)
Awesome gym(9)
Close to beach(8)
Nice sea view(7)
Negative reviews(12)
BB2025
Executive 2-bed Room
Stayed in Mar 2025
Business traveler
8 review
10/10
Outstanding
Posted on Apr 20, 2025
I had an enjoyable stay at this brand-new hotel, and it truly delivered on all fronts. The facilities are top-notch and well-maintained, adding to the comfort of the experience. The food was delicious, and the breakfast stood out as particularly impressive—a delightful way to kickstart the day.
The room was exceptionally spacious, providing plenty of room to relax and unwind. Another great feature was the gym, which is open 24 hours. This is perfect for anyone who wants flexibility to fit their workouts into their schedule, whether early in the morning or late at night.
Response from Property: 親愛的朵友,真開心看到您給我們得五分點評,有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,因為是幸福得感覺,時間很短,心境依然不一樣。享受生活,分享喜悦,感謝您對我們得喜愛,因為有您,我們是幸福得,感謝您對我們得支持與肯定,在亞朵總有不期而遇得温暖~如您乘坐高鐵或者飛機到達[蓬萊站/蓬萊國際機場]可以打車到達酒店。酒店距離蓬萊閣景區十五分鐘車程,距離八仙過海景區十分鐘車程,希望下次您還選擇我們亞朵酒店,小朵兒們期待您的下次入住哦~
Martin George
Superior Queen Room
Stayed in Apr 2025
Business traveler
9 review
10/10
Outstanding
Posted on May 16, 2025
For business travellers excellent location. Cleanliness and breakfast is appreciated
Response from Property: 親愛的朵友您好,朵兒們都是有温度的亞朵人,希望每一位朋友來亞朵都能感受到鄰里般的温暖及舒適,如您乘坐高鐵或者飛機到達[蓬萊站/蓬萊國際機場]可以打車到達酒店。酒店距離蓬萊閣景區十五分鐘車程,距離八仙過海景區十分鐘車程,希望下次您還選擇我們亞朵酒店,朵兒喜歡您來,更喜歡您再來喲~小朵兒們也期待在這紅磚綠瓦的蓬萊與您和家人再次邂逅哦~
Guest User
Executive 2-bed Room
Stayed in Feb 2025
Business traveler
3 review
10/10
Outstanding
Posted on Mar 24, 2025
The room was very large, the elevator ran smoothly, and the welcome screen on the TV actually had my last name on it. It was a heartwarming experience. The island counter separates the rest area from the bathroom area, which is very modern. The bed is soft and I had a good sleep. There was no noise around. The elevator also requires a card, which is quite safe.
Late-night porridge is really delicious for southerners who haven’t been able to eat rice since arriving in Yantai! In addition to porridge, there are also various small buns with fillings!
Because I was on a business trip and had a temporary printing need, I didn’t expect that the hotel could print for free. This is so convenient! There were two more bottles of water in the room than in other hotels, which means a total of 4 bottles. When checking out, they also asked if we needed warm water.
It's really great to have such a stay experience for less than 300 a night. I will stay at Atour again next time I come to Penglai!
Original TextTranslated by Google
Response from Property: Dear Duo friend, I am really happy to see that you gave us a five-point review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Because it is a feeling of happiness, even if the time is short, the mood is still different. Enjoy life, share joy, thank you for your love for us, because of you, we are happy, thank you for your support and affirmation, there is always unexpected warmth in Atour~ If you take the high-speed rail or plane to [Penglai Station/Penglai International Airport], you can take a taxi to the hotel. The hotel is a 15-minute drive from Penglai Pavilion Scenic Area and a 10-minute drive from Baxian Guohai Scenic Area. We hope you will choose our Atour Hotel next time. We are looking forward to your next stay.
Guest User
Jimu Family Room (with Screen Projection TV + Atour Deep Sleep Pillow + Mini Bar)
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 2, 2025
The hotel is bright and spacious
.The room is big enough for children to play with. There are tents and toys for children, which shows that the hotel service is considerate
Very rich breakfast
The front desk was warm and hospitable, and gave us 2 bottles of warm water when we checked out.
This kind of service is particularly heartwarming in winter.
I will stay at this hotel when I come to Penglai next time.
Facilities: Very good
Hygiene: Very good
Environment: Very quiet
Service: Quite good
Original TextTranslated by Google
Response from Property: Dear Duo friend, I am really happy to see that you gave us a five-point review. Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Because it is a feeling of happiness, even if the time is short, the mood is still different. Enjoy life, share joy, thank you for your love for us, because of you, we are happy, thank you for your support and affirmation, there is always unexpected warmth in Atour~ If you take the high-speed rail or plane to [Penglai Station/Penglai International Airport], you can take a taxi to the hotel. The hotel is a 15-minute drive from Penglai Pavilion Scenic Area and a 10-minute drive from Baxian Guohai Scenic Area. We hope you will choose our Atour Hotel next time. We are looking forward to your next stay~
dididibabidibu
Executive 2-bed Room
Stayed in Aug 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Sep 17, 2024
The sanitation is very good and the rooms are large. However, the hotel provides shuttle service, which is very convenient for going to scenic spots. The newly opened hotel is perfect in all aspects and the service is in place. I will come again next time
Original TextTranslated by Google
Response from Property: Dear friend Duo, hello, thank you for choosing Atour Hotel Penglai Government Affairs Center and receiving your bulingbuling five-star review. Xiaoduo's heart is like a calm lake stirring up waves, and Xiaoduo's mood is also like a wave. jubilation. This will be the driving force for us to keep moving forward. Little Duoer will continue to do so~ Welcome to come again next time. It is very comfortable to drink tea and coffee while reading a book~ We will always accompany you~ If you arrive by high-speed rail or plane [Penglai Station/Penglai International Airport] You can take a taxi to the hotel. The hotel is a fifteen-minute drive from the Penglai Pavilion Scenic Area and a ten-minute drive from the Eight Immortals Crossing the Sea Scenic Area. I hope you will choose our Atour Hotel next time. The little ones are also looking forward to meeting you and your family again in Penglai, a city with red bricks and green tiles.
Guest User
Executive 2-bed Room
Stayed in Jul 2024
Family
3 review
10/10
Outstanding
Posted on Aug 3, 2024
Awesome, good service, clean and complete room facilities! Rich breakfast! My family had a very comfortable stay! Come again next time! Will definitely stay here again! Although it faces the street, it is not the main road, and the sound insulation is very good! No noise!
Original TextTranslated by Google
Response from Property: Thank you for your perfect evaluation of the hotel. Your recognition is the driving force for our progress. Sometimes an unforgettable sight does not necessarily mean luxury and cumbersomeness, but rather the warmth close to the heart. Making ordinary details exquisite and conscientious will create great power. We are willing to be the guardians of warmth and simplicity in modern busy life.
Guest User
Jimu Family Room (with Screen Projection TV + Atour Deep Sleep Pillow + Mini Bar)
Stayed in Jun 2024
Family
2 review
5.5/10
Posted on Aug 8, 2024
The overall facilities are quite complete and the front desk service attitude is very good. But the room was not cleaned, there was dirty liquid on the bathroom floor and hair on the sofa in the room. The hotel staff claimed that insufficient staff led to delayed cleaning.
Original TextTranslated by Google
Response from Property: Dear Duoyou, first of all, thank you for letting us know about the problems you encountered during your stay in our hotel. We are very sorry that we failed to meet your expectations. We are checking and rectifying the issues you raised one by one. Please allow us to express our sincerest apologies to you. We hope to have the opportunity to serve you better in the near future. If you arrive at [Penglai Station/Penglai International Airport] by high-speed rail or plane, you can take a taxi to the hotel. The hotel is a 15-minute drive from Penglai Pavilion Scenic Area and a 10-minute drive from Baxian Crossing the Sea Scenic Area. We hope you will choose our Atour Hotel next time. We are also looking forward to meeting you and your family again in Penglai with red bricks and green tiles.
Guest User
Mini Room (2 Beds) (Tv)
Stayed in Jul 2024
Family
4 review
4.0/10
Posted on Sep 5, 2024
The sewers were blocked and the room was flooded, which affected my mood. After trying for a long time, I still couldn't fix it. I asked them to turn down the shower water, otherwise the bathroom would overflow again!
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you for your review of the hotel in your busy schedule. Thank you very much for choosing our hotel because of your trust. We are very sorry that we failed to bring you a satisfactory stay experience this time. We have reported your feedback to the relevant departments as soon as possible. It is a pity that we failed to satisfy you. This not only brought losses to the hotel, but also brought you a lot of inconvenience. Please believe that we are always on the road of striving for progress! If you arrive at [Penglai Station/Penglai International Airport] by high-speed rail or plane, you can take a taxi to the hotel. The hotel is a 15-minute drive from Penglai Pavilion Scenic Area and a 10-minute drive from Baxian Guohai Scenic Area. We hope you will choose our Atour Hotel next time. We are looking forward to meeting you and your family again in Penglai with red bricks and green tiles.
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
1 review
5.0/10
Posted on Aug 20, 2024
The room smelled of decoration and sandalwood, the two smells mixed together and it was very unpleasant! The water in the bathroom drains slowly. You have to turn off the shower head after turning it on for a while, otherwise your feet will be covered in dirty water! It tastes bad too! New hotels shouldn't be like this!
But the waiter's attitude is very good!
Original TextTranslated by Google
Response from Property: Hello, dear friends! Thank you very much for your stay and detailed review. From your comments, we are sorry to see that this stay did not meet your expectations. We deeply apologize for the inconvenience caused to you. We are deeply sorry for the problem you mentioned. We have reviewed and rectified the relevant housekeeping department, reasonably arranged the room cleaning time, and the housekeeping department has focused on training the cleaning standards again. The housekeeping manager strictly implements the room inspection standards during the room inspection. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. Sincerely looking forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Jun 2024
Family
5 review
6.0/10
Posted on Jul 23, 2024
If you take your children to Penglai for a holiday, don't choose this hotel. It smells. We arrived too late. The child was a little tired when we changed hotels. The female service in the last room we changed was really annoying. She interrupted me as soon as I spoke and said, "I know." What an attitude! She also said she couldn’t smell anything in the room. I guess I’m sensitive to smells! The most annoying thing is that I waited for 10 minutes but they didn't contact me about changing the room. Finally, I called the front desk and they changed it. . . The good news is: there are few people at the front desk. I have stayed in many Atour Hotels, but this is the first time I have encountered such good service in Penglai! I had a headache after staying there for more than 10 minutes! Also, the hotel toilet is not smart. . . There is no Xiaodu either. . . In the middle of the night, the air conditioner suddenly started to roar, so I had to turn it off at 4 o'clock before going to bed. This is my first bad review for Atour Penglai!
Original TextTranslated by Google
Response from Property: Dear guests, hello! Duoer is very sorry to bring you a bad stay experience. Duoer is very sad to see your comments. Regarding the problem of decoration smell, the hotel is equipped with 10 air purifiers, and each room needs 2 fragrances and 1 pack of activated carbon to reduce the hotel decoration smell. During your stay, if you need anything on the landline, just pick up the "press the front desk" button and a special butler will solve the problem for you. Regarding the partner's service attitude issue you mentioned, we have verified all the details of your room change with the partner and have provided one-on-one training to the partner! ! Duoer would like to say sorry to you here! You can rest assured that the hotel will make serious rectifications~~~ and will definitely provide all travelers with a comfortable and pleasant accommodation environment! ! The hotel is equipped with pick-up service. If you need to go to Penglai tourist attractions [Penglai Pavilion] [Sanxian Mountain] [Polar Ocean World] [Changdao Pier], we can provide special car pick-up for these areas. ~~ I wish you a happy life and look forward to seeing you stay at Atour Hotel Penglai Government Affairs Center again~~
Guest User
Jimu Qinzi Room
Stayed in Jun 2024
Business traveler
4 review
2.0/10
Posted on Jul 29, 2024
Very poor service
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for your evaluation of Duoer's Home. We are very sorry that we could not give you a satisfactory stay experience. Duoer deeply apologizes. Duoer will continue to work hard and make good progress to give you a satisfactory stay experience. The hotel also has a free gym and laundry room! If you arrive at [Penglai Station/Penglai International Airport] by high-speed rail or plane, you can take a taxi to the hotel. The hotel is a 15-minute drive from Penglai Pavilion Scenic Area and a 10-minute drive from Baxian Crossing the Sea Scenic Area. We hope you will choose our Atour Hotel next time. We are also looking forward to meeting you and your family again in Penglai with red bricks and green tiles.
Guest User
Jimu Enjoy Bath Suite (with Screen Projection TV + Atour Deep Sleep Pillow + Mini Bar)
Response from Property: 親愛的朵友,真開心看到您給我們得五分點評,有時幸福衹是一種感覺,衹要用心感受,它時刻縈繞在我們身邊,因為是幸福得感覺,時間很短,心境依然不一樣。享受生活,分享喜悦,感謝您對我們得喜愛,因為有您,我們是幸福得,感謝您對我們得支持與肯定,在亞朵總有不期而遇得温暖~如您乘坐高鐵或者飛機到達[蓬萊站/蓬萊國際機場]可以打車到達酒店。酒店距離蓬萊閣景區十五分鐘車程,距離八仙過海景區十分鐘車程,希望下次您還選擇我們亞朵酒店,小朵兒們期待您的下次入住哦~
Response from Property: 親愛的朵友您好,感謝您對朵兒家的評價,非常抱歉沒能給您一個滿意的入住體驗,朵兒深表歉意。朵兒會繼續努力,好好進步,爭取給您一個滿意的入住體驗。酒店還有免費的健身房、洗衣房可以使用!如您乘坐高鐵或者飛機到達[蓬萊站/蓬萊國際機場]可以打車到達酒店。酒店距離蓬萊閣景區十五分鐘車程,距離八仙過海景區十分鐘車程,希望下次您還選擇我們亞朵酒店,小朵兒們也期待在這紅磚綠瓦的蓬萊與您和家人再次邂逅哦~
Response from Property: 感謝您細心又暖心的點評,讓您滿意我們是認真的~~也感恩您一路的陪伴,一路的支持,希望您以後可以將亞朵當做您出門在外的第二個家。門店距離蓬萊站車程僅有13分鐘,附近有蓬萊閣、八仙過海、三仙山,離海情廣場6.7公里。因為在亞朵您能體驗到家的温馨、親切、舒適,您所有的讚譽都是朵兒進步的動力,我們也將堅定不移地以更加用心貼心的服務,讓更多的家人知道我們,朵兒期待您的再次光臨和體驗.
Response from Property: 親愛的朵友,謝謝對酒店滿分的評價,您的認可是我們進步的動力。有時候一眼難忘不一定奢華繁瑣,更會是貼近內心的温暖,將平常的細節做得精緻認真便會形成大力量,我們願意當現代匆忙生活中温暖樸實的守衞者,如您乘坐高鐵或者飛機到達[蓬萊站/蓬萊國際機場]可以打車到達酒店。酒店距離蓬萊閣景區十五分鐘車程,距離八仙過海景區十分鐘車程,希望下次您還選擇我們亞朵酒店,小朵兒們期待您的下次入住哦~