Wyndham Xuzhou East

Wyndham Xuzhou East Reviews

Wyndham Xuzhou East

No.16 Longhu West Road, Yunlong District, Xuzhou, Jiangsu, 221000, ChinaView Hotel Details
Wyndham Xuzhou East
Wyndham Xuzhou EastWyndham Xuzhou EastWyndham Xuzhou East
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Wyndham Xuzhou East Guest Reviews

4.6/5
Very Good
1406 review
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(1406)
Positive reviews(1364)
Reviews with photos/video(279)
Friendly front desk staff(213)
Easy to get around(151)
Delicious breakfast(129)
Perfect for business trips(65)
Close to train station(62)
Secluded lake view(31)
Awesome gym(18)
Luxurious(17)
Negative reviews(42)
Moskovitch
Executive Queen Room
Stayed in Oct 2024
Business travelers
10 review
4.0/5
Very Good
Posted on Nov 30, 2024
The location is convenient for those of you who want to be near the train station and the north east side of the city. The hotel itself is a bit outdated with old design of the rooms and the lobby. The lobby is lacking places to sit and is quite dark, the room was pretty big but the air conditioning only worked on heating and it was almost impossible to cool down the temperature.
Response from Property: Dear Guest, Hello! Thank you very much for taking the time to review the Xuzhou Bodo Wyndham Hotel. We are that our hotel has brought you a pleasant experience. Providing attentive and considerate service to our guests is our constant pursuit. Thank you for your support and feedback. hope you will choose the Xuzhou Bodo Wyndham Hotel again for your next trip to Xuzhou, so that we have the opportunity to provide with high-quality facilities and services.
CARLOS ANDRES TOBON
Superior Queen Room
Stayed in Sep 2024
Business travelers
74 review
5.0/5
Outstanding
Posted on Nov 26, 2024
Beautiful area next to the park, good staff and facilities (loved the gym)
Response from Property: Dear guest: Hello! Thank you for your recognition of Wyndham Xuzhou Bodon Hotel. Your evaluation has greatly pleased us. Our service value is reflected in the satisfaction of our guests. Thank you for your positive feedback. We will also continuously improve and enhance the facilities and services of the hotel, providing more guests with a better quality experience. The hotel is located in the high-speed rail business circle, adjacent to Jinlong Lake, and is a great place for guests to go for business, travel, and leisure! Sincerely looking forward to your visit again!
Guest User
Superior Queen Room
Stayed in Aug 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Oct 31, 2024
Good as always ! Recommend!
Response from Property: Thank you so much for your kind words and continued support! We're delighted to hear that you had a positive experience and that you're willing to recommend us to others. Your satisfaction is our top priority, and we strive to maintain the high standards that our guests deserve.If there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to the opportunity to serve you again and make your stay as enjoyable as possible.Warm regards!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 8, 2024
Hotel service was excellent. The breakfast included was also great.
Response from Property: 您好!請接受來自徐州博頓温德姆酒店的最誠摯的問候!感謝分享您的入住體驗,酒店全體員工真誠期待您的光臨!此外,也想為您推薦下酒店龍湖16號中餐廳,期待您下次入住時可前往蒞臨品鑒。我們酒店地處高鐵時代商務區地理位置優越,緊鄰風景秀麗的金龍湖景區,衹需10分鐘車程即可到萬達廣場及徐州高鐵站,為您提供安全與優質的服務是我們的榮幸,真誠期待您的下次入住,徐州博頓温德姆酒店前進的路上需要您的陪伴!
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Good service!
Response from Property: 您好!請接受來自徐州博頓温德姆酒店的最誠摯的問候!感謝分享您的入住體驗,酒店全體員工真誠期待您的再次光臨!此外,也想為您推薦下酒店龍湖16號中餐廳,期待您下次入住時可前往蒞臨品鑒。我們酒店地處高鐵時代商務區地理位置優越,緊鄰風景秀麗的金龍湖景區,衹需10分鐘車程即可到萬達廣場及徐州高鐵站,為您提供安全與優質的服務是我們的榮幸,真誠期待您的下次入住,徐州博頓温德姆酒店前進的路上需要您的陪伴!
Guest User
Deluxe Lake-view Queen Room
Stayed in Jul 2022
Business travelers
8 review
5.0/5
Outstanding
Posted on Sep 20, 2022
good luck
Response from Property: 尊敬的賓客:您好!感謝您入住徐州博頓温德姆酒店!我們非常榮幸您願意花時間給予我們積極認可的評論,酒店提供國際化標準的設施和服務,力求帶給每位客人最優質的入住體驗。您的愉快入住是我們最大的心願,徐州博頓温德姆酒店的每一位員工都將再次以優質的服務為您帶來賓至如歸的體驗和美好的回憶,真誠期待您在不久的將來再次入住!
Guest User
Superior Queen Room
Stayed in Jul 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 23, 2024
Facilities: There is a gym on the second floor with good equipment Hygiene: Clean and tidy, very comfortable to live in, the bed is moderately soft and hard Environment: The environment in the lobby is very atmospheric Service: The check-in time was a bit late. Chenchen at the front desk spoke very gently. The service was very good. He extended the check-out time and said he would give us a note before checking out. He would not disturb us before check-out. Seeing that my friend had drunk too much, he took the initiative to hand over water and paper. , ask us if we need help! The service attitude is very good (•͈ᴗ⁃͈)ᓂ- - -♡! ! ! !
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition of Wyndham Xuzhou Burton Hotel. Your evaluation makes us feel extremely gratified. The value of our service is reflected in the satisfaction of our guests. Thank you for your positive evaluation. We will also continue to improve and improve the hotel's facilities and services to provide more guests with a better experience. The hotel is located in the high-speed rail business circle and adjacent to Jinlong Lake. It is a good place for guests to go for business, travel and leisure! Sincerely look forward to your visit again!
Pingfanren(hanzhongxue)
Superior Queen Room
Stayed in Jul 2024
Family
19 review
2.0/5
Posted on Aug 21, 2024
The room facilities are too old, the shower faucets are broken, and the bathroom lights are not working.
Original TextTranslated by Google
Response from Property: Dear Mr. Han, we are very sorry for the inconvenience caused to you. We value your feedback and are deeply sorry that the room facilities did not meet your expectations. Please allow us to take the following measures immediately to solve your problem: 1. Immediate action: We will immediately send maintenance personnel to check and repair the shower faucet to ensure that guests can use it comfortably. 2. Lighting problems: At the same time, we will check the bathroom lighting system, find out the problem and repair it as soon as possible so that guests can have good lighting at night or when needed. 3. Follow-up service: After the problem is solved, we hope that you will come back to the hotel again to ensure that the hardware returns to normal and you are satisfied. 4. Continuous improvement: We will use your feedback as an important reference for improving services and continuously optimize our facilities and services to avoid similar problems from happening again. We are committed to resolving these issues as quickly as possible and ensuring that other guests' stay at the hotel is as comfortable as possible. If you have any other needs or questions, please feel free to contact us. We apologize again for the inconvenience and thank you for your understanding and support. Sincerely, hotel management
Guest User
Superior Queen Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 19, 2024
The room is clean and the service is warm and thoughtful! There are also welcome fruits!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Wyndham Xuzhou Burton Hotel! We are very honored that you are willing to take the time to leave us a positive review. Thank you for your recognition and praise of the warm and thoughtful service of the hotel staff. The hotel provides international standard facilities and services and strives to give every guest the best quality stay experience. In addition, you are also welcome to experience the hotel's gym, located on the second floor of the hotel. Your happy stay is our greatest wish. Every employee of Xuzhou Burton Wyndham Hotel will once again provide you with high-quality service to make you feel at home. Great experience and wonderful memories, we sincerely look forward to your stay again in the near future!
Guest User
Superior Queen Room
Stayed in Jul 2024
Solo travelers
20 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very good hahahaha
Original TextTranslated by Google
Response from Property: Hello! Please accept our sincerest greetings from Wyndham Xuzhou Burton Hotel! Thank you for sharing your stay experience. All hotel staff sincerely look forward to your visit again! In addition, I would also like to recommend the hotel’s Longhu No. 16 Chinese Restaurant to you. I look forward to your next visit and try it. Our hotel is strategically located in the High-speed Railway Times Business District, close to the beautiful Jinlong Lake Scenic Area, and only a 10-minute drive to Wanda Plaza and Xuzhou High-speed Railway Station. It is our honor to provide you with safe and high-quality services, and we sincerely look forward to it For your next stay, Xuzhou Burton Wyndham Hotel needs your company on the way forward!
Anonymous User
Superior Queen Room
Stayed in Jan 2025
Business travelers
23 review
2.0/5
Posted on Feb 8, 2025
經常出差,住過全國的温德姆,這家環境和硬件設施還算可以,但是服務人員態度算是很差和不耐煩消極的了。先是收按金這一説,住了兩晚,每晚都要收一次按金,收了我兩次按金,我就多問了一下,前台的圓臉姑娘立刻就不耐煩,一副對我無語的樣,就不説話,然後直衝著我乾瞪眼,擺臭臉。 然後半夜隔壁房間的人在吵嘴動手打架,兩人打的地板都咚咚響,我打了幾次前台電話才接通,然後説是讓保安上來看了,説吵的太厲害,不好勸,然後酒店就不管了。酒店給出的方案就是讓我們換個房間。最後放着隔壁吵到半夜2點才消停。
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Response from Property: 尊敬的賓客:您好!非常感謝您在百忙之中為徐州博頓温德姆酒店做出評價。對於您的反饋,我們也已及時分享給相關部門,我們將繼續提升相應的服務水準,同時也希望您能及時與我們賓客服務經理取得聯繫,以便我們為您妥善處理更多事宜。真誠期盼在不久的將來能夠為您奉上更好的服務和入住體驗。
Beacon-
Superior Queen Room
Stayed in Jan 2025
Couples
11 review
2.5/5
Posted on Feb 3, 2025
如果你是像我一樣,因為別的城市種草温德姆的話,那徐州温德姆建議不要來,首先他地理位置比較偏僻,打車到彭城廣場(中心城區)的話大概要半個多小時,這家酒店挨着宜家和迪卡儂,旁邊還有一個金龍湖風景區,但景區周邊很蕭條,沒什麼商業體,人不是很多,其次是這家酒店太老舊了,包括但不限於,門關不上,燈按鍵失靈,牆上遍佈污漬,電視機還是有線的,不能投屏,最不能理解的是,前台放了個小冰箱,然後裏面的飲料是要單獨購買的,這種操作以後建議不要搞…弄的摳摳搜搜的,優點也是有的,他春節的話加價比例很低,沒有那麼誇張,床很舒服,洗澡水很熱,暖氣也足
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Response from Property: 尊敬的賓客您好,非常感謝您選擇入住徐州博頓温德姆酒店,並且抽出寶貴的時間為我們寫下如此詳細的評價,您的意見對我們來説彌足珍貴。對於您提到的酒店地理位置較為偏遠的問題,我們深知這確實給您的出行帶來了一定不便。但酒店周邊的交通也在逐步完善,周邊的宜家、淮海環球港等購物中心也在不斷發展,未來商業配套會更加豐富。關於酒店設施老化的問題,我們深感抱歉給您帶來了不愉快的體驗。目前酒店部分設施確實存在老化現象,我們已經記錄下您的反饋,並將儘快安排維修和更換。對於房間內的電視機無法投屏,我們也會考慮在後續的設施升級中加入這一功能,以滿足更多客人的需求。至於前台小冰箱飲料收費的問題,這是酒店的一種運營模式,旨在為客人提供更多選擇。我們非常感謝您對酒店的肯定,我們會繼續努力,不斷提升酒店的設施和服務質量,為您帶來更加舒適、便捷的入住體驗。再次感謝您的寶貴意見,期待您再次光臨徐州博頓温德姆酒店,我們將竭誠為您服務。
Guest User
Superior Twin Room
Stayed in Jan 2025
Family
5 review
3.6/5
Posted on Feb 2, 2025
剛進門就斷電了,反覆的插卡,還是不行。後換了房間,還是時不時的斷電,但有了經驗,自己就處理了。房間中規中矩,乾濕分離,好用。但兩個床鋪間隔很近,房間略擠。衹是洗浴間簾子很糟糕,老舊不堪,拉扯不動,不能完全遮擋,很尷尬。
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Response from Property: 尊敬的客人:您好!非常感謝您選擇入住我們的酒店,並抽出寶貴的時間向我們反饋您的入住體驗。對於您在入住期間遇到的種種不便,我們深感抱歉,也向您致以最誠摯的歉意。我們非常重視您的反饋,並且已經注意到了您提到的問題。1.關於您提到的房間斷電問題,我們已經高度重視。已經安排專業維修人員對酒店的電力系統進行全面檢查和維護,以確保後續不會再出現類似問題。對於給您帶來的困擾,我們再次表示歉意。2.關於房間佈局方面,您提到的兩個床鋪間隔較近、房間略顯擁擠的問題,我們會在後續的房間改造計劃中考慮優化空間佈局,儘量提升房間的舒適度。同時,針對洗浴間簾子老舊、拉扯不動的情況,我們也已及時分享給相關部門,確保您後續入住時能夠正常使用。酒店高度重視您的反饋,正是您的反饋讓我們有機會提高設施及服務,爭取在下次入住能感受到我們的進步。在此我謹代表酒店真誠地期待您的再次入住。
jf6155
Superior Queen Room
Stayed in Dec 2024
Solo travelers
13 review
5.0/5
Outstanding
Posted on Jan 25, 2025
升級的房間真的很好很好!房間很寬敞 服務很熱情 早餐很豐盛 房間打掃的也很乾凈 住的非常非常舒服的一個晚上 温德姆這個價格性價比超高 地理位置也很好 旁邊就是地鐵站 雖然不是新酒店但是設施很新 一點不會影響住宿體驗
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Response from Property: 尊敬的賓客:您好!非常感謝您在百忙之中為徐州博頓温德姆酒店做出評價。很高興我們的酒店為您帶來一次愉快的體驗。為客人提供細緻周到的服務是我們持續不斷的追求。感謝您的支持與反饋,希望您下次徐州之行能再次選擇徐州博頓温德姆酒店,以便我們有機會為您提供高水準的設施和服務。
Guest User
Superior Twin Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
位置優越,交通便利,離高鐵站大約十分鐘路程,設施齊全,酒店配備的健身房在二樓,房間佈局合理,乾淨整潔,前台服務人員Daisy態度好,整體來説很是滿意的哦!
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Response from Property: 您好!請接受來自徐州博頓温德姆酒店的最誠摯的問候!感謝分享您的入住體驗,酒店全體員工真誠期待您的再次光臨!此外,也想為您推薦下酒店龍湖16號中餐廳,期待您下次入住時可前往蒞臨品鑒。我們酒店地處高鐵時代商務區地理位置優越,緊鄰風景秀麗的金龍湖景區,衹需10分鐘車程即可到萬達廣場及徐州高鐵站,為您提供安全與優質的服務是我們的榮幸,真誠期待您的下次入住,徐州博頓温德姆酒店前進的路上需要您的陪伴!