Imperial Springs Reviews

Great hot springs resort, beautiful location and top tier service as to be expected.

Staff is helpful & courtesy..A wonderful place with magnificent views.Guest rooms is big & yummy breakfast 👍

Beautiful place, very well maintained and clean. Hot springs and pool all excellent. Great place to go with a family, 5 star service and the staff are very well trained and helpful. Thank you all for a lovely stay. My only feedback would be the amenities are slightly expensive on site as you would expect from this kind of resort.

Probably one of the best resort in Guangdong province. Very private, huge area, 2km hiking route inside the resort, very clean. Would definitely come back.

Great experience! Miss Jiang at the front desk did a great job helping us. Will come back again.

Excellent experience in fantastic environment. Extremely professional Staff

Thank you for the incredible stay! Special thanks to Theo and Rose who took the extra mile to show us around and make sure that we were comfortable and well taken care of. They really made us feel like royalty.

Very good hot spring hotel.

Nice place to have family gathering especially travelling with children, they provide children's amenity kit, slippers and robe.

Very very nice hotel best one in all of world i things and The best hotel you can go to for rest and relaxation

Super private👍👍

Last weekend, I took my parents to stay in this hotel. The overall experience exceeded expectations and was very suitable for family travel! I would like to use three words to summarize this stay: comfortable, safe, and warm. 🏞️Environment: The hotel is located in a quiet place in the city, and the garden design is very stylish. We booked two rooms together. There are only two households in one elevator room, which is very private. The corridor outside the door also turned on the heater. My parents especially like to take a walk in the garden in the morning. They can hear the birds singing surrounded by green plants. The elderly praised that it was like living in a natural oxygen bar. 🔐Management and service: The management is rigorous. From driving into the gate to check the reservation, people feel that the entire manor is very large, but very safe. There are security guards in the underground parking lot to arrange parking and open the door. The underground parking lot has always been a place that some big-name hotels have missed, but here the service is done in the parking lot. I am really amazed. 🛏️Room experience: The booked room is more spacious than expected! The space is completely divided, and I like the water bar in the living room. The bathroom is very large, and the space division does not affect each other. 👨💼Butler service: The battery car responded quickly and arrived in 2-3 minutes. The butler was thoughtful and considerate. He even pulled the windshield for us in cold weather. 🍳Breakfast experience: The buffet breakfast is so rich! There are both freshly cooked local specialty noodles and healthy porridge that suits the taste of the elders. In summary, this family trip was particularly successful because of the right hotel. My parents said that this was the most comfortable stay they had in recent years. Both the hardware facilities and the humanized services are worthy of five-star recommendation. It is especially suitable for staying with elders or children. It has been collected in my "must-see list for family travel"!

The room is very large and comfortable, and there is a large flat on the first floor. When you walk out, you will see the mountains, water, and lake. The scenery is pleasant and beautiful, the environment is quiet, and the service is very good. Knowing that we are a family of three, they proactively prepared an extra set of daily necessities, and knowing that children like to drink tea bags, they proactively prepared them the next day. The front desk service is also fast, and any requirements are met at any time. The sanitary environment is better than that of a five-star hotel. My family comes here every six months. The air environment is very good, and there are many squirrels living there. There is a golf course, a museum, a large area, a constant temperature swimming pool, and a hot spring. You can stay for three days and two nights without leaving the manor.

I have heard that the environment here is first-class, but I have never dared to try it because it has been open for too long. However, the facilities are surprisingly well maintained. Except for the fact that it is not very new, other aspects can be said to be the ceiling of the industry. The toiletries are luxurious and low-key Fumar, a niche brand I like very much. I personally feel that it is more tasteful than Hermes! Both king-size suites are equipped with dry steam and wet steam rooms respectively. The gym equipment is also top-notch. The one-to-one housekeeper Xiao Zhu understood our personal preferences before the trip, opened the window for ventilation and lit the aromatherapy candles for us, and the details were perfect! An experience beyond expectations, I will choose here again when booking a hot spring villa in the future.