Shenzhen Airport Hotel（Shenzhen Bao'an International Airport T3 Terminal Store） Reviews

The location is very good. The hotel provide free airport pick up and front desk staff is very helpful. However, the breakfast is a bit disappointed, not many varieties just basic breakfast.

Recommended location but limited choices of food in the area.

Stayed here due to the free airport shuttle from airport and to airport. Stayed here during transit. Near to the metro station Line 1. Added wechat of the hotel for airport pickup and its was easy communication if you have wechat account. The room has all the basic necessities.

The free shuttle bus was easy to find by following the recommendations they send on WeChat: I strongly recommend you to add them on WeChat for easier communication with the hotel and shuttle service. The hotel room was big, clean and nice. The Chinese buffet breakfast was nice for me too. I disliked that no gym (or no gym available at this time): one of the reasons I booked this hotel was that it's advertised to have a gym.

Not exactly within the airport itself, still require a 30 min ride via the free shuttle. Overall a pleasant transit stayover except for the smoke smell in the room.

The location is very accessible. Near the metro station. Rooms are clean. Good food. Breakfast is simple and the choices are chinese food.

This hotel is a little further from the airport than expected for a transfer hotel - maybe a 20 min journey. They have a shuttle service that picks you up and drops you off, which is very handy, and communication to find it was easeful. The hotel itself is nice and does the job for an overnight stay hotel. There was some noise from the room next door, but I still drifted to sleep. Breakfast was included, but it wasn't to my taste, so I didn't enjoy it. Note that the kitchen staff don't speak English and there wasn't adequate labelling on all the dishes for me to know what certain items were. For the price paid for the room and the purpose it was fine.

The ‘call property’ function on Trip.com app is very useful for foreigners to call the hotel to arrange for airport pick up. Room was spacious and clean. Great value.

Clean, beautifully renovated modern rooms. Staff was friendly. Location is quite good next to metro line 1 (walking distance). Shuttle to airport also reliable. Finding it and connecting though Wechat was very difficult, must find a way to easily add the hotel's number in wechat like a QR code or something in the reservation confirmation message. Would stay again, overall good layover spot.

I booked non smoking room but the given room smelled cigarettes.

Very short stay. Was clean with good service. Airport pick was good. But its 15-20 minutes from the airport. So it takes awhile to get back and forth and 30 minutes wait to get on the shuttle.

I stayed here on a long layover. Everything was perfect. The guest staff were so helpful - and the room was extremely clean and comfortable. They also arranged a free shuttle back to the airport the next day, and I enjoyed the simple breakfast included in my purchase. Highly recommend!

Excellent service and conveniently located near Shenzhen International Airport. I stayed there during my flight transit to Harbin. They offer a complimentary airport shuttle service, which is a great bonus. Highly recommended!

Nothing to complain besides the room and the bathroom could have been cleaner