Xana Hotelle (Xiamen Railway Station)

Xana Hotelle (Xiamen Railway Station) Reviews

Xana Hotelle (Xiamen Railway Station)

No. 982 Shahe Road, Siming District, Xiamen, Fujian, ChinaSee Hotel Details
Xana Hotelle (Xiamen Railway Station)
Xana Hotelle (Xiamen Railway Station)Xana Hotelle (Xiamen Railway Station)Xana Hotelle (Xiamen Railway Station)
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Guest Reviews

9.4/10
Outstanding
1330 review
Verified reviews
Location9.4
Amenities9.4
Service9.5
Cleanliness9.5
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All reviews(1330)
Positive reviews(1278)
Reviews with photos/video(121)
Easy to get around(215)
Convenient location(173)
Close to train station(118)
Friendly front desk staff(103)
Classy environment(75)
Delicious breakfast(58)
Convenient parking(35)
Perfect for business trips(28)
Negative reviews(52)
tongxuan
Xi'An Elegant Room
Stayed in Jan 2023
Solo traveler
1 review
9.0/10
Great
Posted on Mar 2, 2023
Friendly staff.
Response from Property: 家是避風的港灣,朋友是鼓風的海岸,家遮擋了苦雨風霜,朋友送來艷陽裏一瓣心香。小希就是您永遠的家,永遠的朋友。希望能用我們不斷的努力贏得您下次 5 分的好評!
Kais life
Xi'an Business Double Bed Room
Stayed in Feb 2023
Business traveler
51 review
10/10
Outstanding
Posted on Mar 17, 2023
Good one
Response from Property: 家是避風的港灣,朋友是鼓風的海岸,家遮擋了苦雨風霜,朋友送來艷陽裏一瓣心香。小希就是您永遠的家,永遠的朋友~
Guest User
Deluxe Room (Double bed)
Stayed in Jan 2025
Family
9 review
9.2/10
Great
Posted on Feb 9, 2025
The Xi'an Hotel is located right next to the North Square of Xiamen Station. There is a pedestrian tunnel across the railway leading to the South Square at the entrance of the hotel, making travel very convenient. The hotel's service is warm and thoughtful, and the breakfast is also good. I also saw a strange pattern on the water barrier at the bathroom door, which looked like a fossil of some creature.
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Response from Property: Thank you for taking the time to leave your review here. This hotel is located in the bustling area of ​​Shizhong District, near Xiamen Station. It is a good choice for your business trip. The hotel is surrounded by a complete range of restaurants and entertainment. It is within walking distance to Robinson Square, MixC and many other large-scale comprehensive commercial malls that integrate entertainment, shopping and leisure. Xiamen is a beautiful place to enjoy life all year round. It is very convenient to eat, drink and have fun. I look forward to your stay again. Thank you again for sharing. I wish everything is well. See you again.
Guest User
Xi'an Business Twin Room
Stayed in Jul 2024
Family
1 review
10/10
Outstanding
Posted on Aug 10, 2024
It was my first time to come to Xiamen and I was very satisfied with my stay. The two large beds cost 1.35, which was perfect for bringing three children. The room was comfortable and clean. There was an invisible clothesline in the bathroom. The waiters were very enthusiastic. When I came back from playing every day, the room was cleaned. It's clean, the air-conditioning effect is very good, and the location is very good. There are subways and buses just outside the door. There is also Wucun underground shopping mall at the door. Shopping is also convenient. All in all, I am very satisfied and give it a big thumbs up 👍
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Response from Property: I am really excited to see the simple but profound praise from the guests, and they also recognize our service so much. We at the hotel strive to provide the most considerate and meticulous service to every guest and bring great value to every guest. experience. Xi'an Hotel is a young and energetic hotel that shows its unique charm to guests with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to meeting you next time.
Guest User
Xi'an Business Double Bed Room
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 6, 2024
The hotel is beyond expectations, very close to the high-speed rail station, and very clean. It can be used as a temporary or long-term stay. The lady at the front desk also gave me a gift🎁
Original TextTranslated by Google
Response from Property: Hello dear god/goddess! I am your beloved angel coco. Give you a kiss~ Can you? I kiss you in my heart. I miss you very much. Thank you for your support of Xi'an Hotel.
Guest User
Xi'An Elegant Room
Stayed in Jul 2024
Traveling with friends
2 review
10/10
Outstanding
Posted on Aug 4, 2024
Very good. Convenient for travel. The environment is also good. The front desk service is very good.
Original TextTranslated by Google
Response from Property: Thank you for spending your precious time to leave your review here. This hotel is located in the bustling area of ​​Shizhong District, near Xiamen Station. It is a good choice for your business trip. There are complete restaurants and entertainment around the hotel, and you can walk to Robinson Square. Vientiane City and other large-scale comprehensive commercial malls that combine entertainment, shopping and leisure, Xiamen is a beautiful place where you can enjoy life all year round. It is very convenient to eat, drink and have fun. We look forward to your stay again. Thank you again for sharing. I hope All the best and see you again by fate
Guest User
Xi'an Business Twin Room
Stayed in Jun 2024
Family
5 review
10/10
Outstanding
Posted on Aug 3, 2024
A very good hotel 👍, the service is also very considerate, and we were given a souvenir when we returned
Original TextTranslated by Google
Response from Property: Your five stars made Xiaoxi understand five meanings. 1. Affirmation 2. Approval 3. Happiness 4. Encouragement 5. Suggestion. Thank you for your thoughtful review. We know that we still have shortcomings and need to be improved. Xiaoxi is very touched to receive your five stars. Your tolerance and understanding make Xiaoxi feel ashamed. Only by working harder can we be worthy of your five stars. Thank you very much, just look at my actions. Xiaoxi will be better next time.
Guest User
Linglong Queen Room
Stayed in Jun 2024
Family
7 review
10/10
Outstanding
Posted on Jul 28, 2024
The location is quite good. Xiamen Station is just across the wall. It is the national standard Tiffany Blue hotel. When traveling, I always choose Xi'an or Lavande Hotel. The big-name chain hotels are guaranteed and you won't easily step on pitfalls. The hotel lobby is very big and it feels very cool when you enter. , the room is also very clean, the area is not too big or too small, it is enough to live in, and there are many restaurants around. It is really great for a family of foodies like us. Xiamen’s food is also quite diverse and delicious. The transportation is also very convenient when going out for sightseeing. Compared with staying in a scenic spot, I personally feel that the price/performance ratio is higher. Other aspects of the hotel are also quite good.
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6/8
Response from Property: Hello dear guest! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Linglong Queen Room
Stayed in Jun 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Jul 28, 2024
I was a little tired after going out, so I took a short rest in the lobby seating area. The lady at the front desk gave them a cup of hot tea, and I happened to write a review for them. I like the simple design of the room, and some of the designs are also very thoughtful. The other surrounding food and shopping are very good. Convenient and worth recommending to stay
Original TextTranslated by Google
Response from Property: Thank you for spending your precious time to leave your review here. This hotel is located in the bustling area of ​​Shizhong District, near Xiamen Station. It is a good choice for your business trip. There are complete restaurants and entertainment around the hotel, and you can walk to Robinson Square. Vientiane City and other large-scale comprehensive commercial malls that combine entertainment, shopping and leisure, Xiamen is a beautiful place where you can enjoy life all year round. It is very convenient to eat, drink and have fun. We look forward to your stay again. Thank you again for sharing. I hope All the best and see you again by fate
Mikyojie
Xi'an Business Twin Room
Stayed in Jun 2024
Family
36 review
9.5/10
Amazing
Posted on Jul 22, 2024
Summer is really hot, the temperature is 40 degrees, and you can only spend the afternoon in an air-conditioned room. The hotel is quite close to the train station. Maybe the hotel was built earlier and the internal facilities are not that new. It's okay if the requirements are not that high.
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Response from Property: Dear guests: Hello! The hotel is located in the railway station business district. This location provides guests with great convenience for eating, accommodation, travel, entertainment and shopping. Moreover, the hotel's enthusiastic staff will escort you during your trip. If you have any questions during your stay, you can Contact the hotel front desk colleagues, we put "family happiness" first. We use the most considerate and warm service to move you. We hope to use our continuous efforts to win your 5-point praise next time!
Guest User
Xi'an Business Twin Room
Stayed in Jun 2024
Family
2 review
3.0/10
Posted on Jul 17, 2024
This is the worst hotel I have ever stayed in. I checked in after 22 o'clock, and the washbasin next to the bed kept making a ding-dong sound. I called the front desk to call security for maintenance, but it couldn't be repaired after 1 o'clock. Well, they said they could only change rooms. The kids were already asleep at this point and I was too lazy to bother! ! The bathroom door is so small that it is almost impossible to push it in. There is only a 0.5cm gap between the door and the toilet, making it very difficult to get in and out. The service attitude is also very average, outrageous!
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Response from Property: I don't think there are many hotels that can accommodate you like you. You also asked the hotel to give you breakfast, and the front desk also gave it to you. Check-in is for 2 adults and 3 children. The children are quite big. Please check at the front desk. You will not be able to stay in the family room that was upgraded to you for free. After checking in, you said that the room would be noisy. I was shown a quiet and comfortable twin bed. You felt that you couldn’t live in it and were unwilling to change it. From your check-in to check-out, The hotel has been satisfying you according to your requirements, so you still think that our service is poor. What kind of service do you want to be satisfied? You said that the toilet has a gap of 0.5cm. Is it a bit too exaggerated? That distance is one A big fat person can get in and out. Are you using the bathroom with a few people? It is so difficult to get in and out. I suggest you book a five-star hotel for your future travels. After all, this is the only way to meet your accommodation standards. There will be some problems in our hotel. If guests bring them up, we will promptly provide feedback and repair them. The hard work of the hotel friends has been said to be worthless.
Guest User
Xi'An Elegant Room
Stayed in May 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 27, 2024
I stayed at this hotel when I was traveling to Xiamen. I was very satisfied with it. The environment and hygiene are pretty good. It’s mainly located next door to the train station. It’s very convenient to travel and saves time.
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Response from Property: This is one of the best affirmations I have ever seen, so very happy. My heart is as sweet as eating honey. I am very happy that you can recognize Xiaoxi so much. It is our unshirkable responsibility to serve you, but it is a pleasure to make you feel satisfied while putting in the effort. If you give me another chance to serve you, I will work harder and work harder. I think as long as Xiaoxi responds to you sincerely. You will feel it and want to come back. Thank you very much
Kaerfusala
Deluxe Room (Double bed)
Stayed in May 2024
Business traveler
8 review
10/10
Outstanding
Posted on Jun 11, 2024
Hahahaha, I finally stayed in an iron-view room. The lady at the front desk was very enthusiastic. I asked before I arrived. Although it was an iron-view room, I felt it was quieter than the street view. It was a good experience.
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Response from Property: Home is a shelter from the wind, friends are the shores of the wind, home blocks the bitter rain, wind and frost, and friends bring a fragrance of heart in the bright sunshine. Xiaoxi is your forever home and forever friend~
Sunnybear33
Xi'An Elegant Room
Stayed in May 2024
Other
3 review
10/10
Outstanding
Posted on Jun 6, 2024
The service is good. If there is any problem with the lighting, it will be dealt with immediately and the room will be upgraded. It is suitable for business trips~
Original TextTranslated by Google
Response from Property: Your five stars made Xiaoxi understand five meanings. 1. Affirmation 2. Approval 3. Happiness 4. Encouragement 5. Suggestion. Thank you for your thoughtful review. We know that we still have shortcomings and need to be improved. Xiaoxi is very touched to receive your five stars. Your tolerance and understanding make Xiaoxi feel ashamed. Only by working harder can we be worthy of your five stars. Thank you very much, just look at my actions. Xiaoxi will be better next time.
Guest User
Xi'An Elegant Room
Stayed in May 2024
Other
4 review
10/10
Outstanding
Posted on Jun 8, 2024
The room is large and well-equipped. The front desk service is very attentive. Thank you🙏🏻
Original TextTranslated by Google
Response from Property: Hello dear god/goddess! I am your beloved angel coco. Give you a kiss~ Can you? I kiss you in my heart. I miss you very much. Thank you for your support of Xi'an Hotel.