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Verified reviews
Location9.6
Amenities9.4
Service9.7
Cleanliness9.6
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Positive reviews(2697)
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Negative reviews(24)
Leserendipite
Elegant Sunshine Double Room
Stayed in Mar 2025
Solo traveler
3 review
6.0/10
Posted on May 3, 2025
The hotel looked nice overall, but I was really disappointed with the towels, they had hair all over them, which was unhygienic and off-putting
Response from Property: 您好,感謝您的入住及反饋!很遺憾沒有得到您的全五星肯定,我們會再接再厲,繼續努力的。玖貳城堡的外觀不僅經過五年的精心修繕,修舊如舊,按規定保留了原有的房間結構,內部裝飾及配置也極其用心。房間內的馬桶皆為TOTO品牌,水暖設備是摩恩牌的,中央空調則是三菱的;另外,傢俱也皆為實木打造,每個房間都配有凈水設備、保險櫃等,為的是給每位住客帶來最好的體驗,在入住期間,房間有任何設施設備方面的問題您可以隨時呼叫我們,我們 24 小時待命為您解決問題,很抱歉在您入住期間給您帶來不好的體驗,酒店正在不斷發展中,你所看到的設施將會不斷完善。同時,根據您的反映我們會加強對酒店衞生的管理,爭取給您帶來更好的服務,期待還有機會能再次與您重逢!
Kee Koon
Elegant Sunshine Double Room
Stayed in Dec 2023
Couple
11 review
8.5/10
Very Good
Posted on Jan 18, 2024
Service is very good, very fast in responding to request . Strongly recommend.
Response from Property: 您好!感謝您對玖貳城堡各方面的認可!但是我們知道距離您心目中的全五分標準還有一定的差距,我們會繼續努力的!祝:開心每一天!
Anonymous User
Castle Room (Double Bed)
Stayed in May 2024
Couple
13 review
10/10
Outstanding
Posted on Jul 14, 2024
So nice!
Response from Property: Thank you for your affirmation and praise, which is the greatest encouragement and motivation for our hotel. We will continue to work hard to maintain and improve our service quality so that every guest can enjoy a comfortable and enjoyable stay here. Thank you again for your visit and support, and we look forward to your next visit!
Dapao
Elegant Sunshine Double Room
Stayed in Apr 2025
Solo traveler
43 review
10/10
Outstanding
Posted on May 25, 2025
The hotel is a century-old building. The owner is very nice. He upgraded me enthusiastically and introduced various things to eat and play on the island. The hotel is not far from Sanqiutian Pier. The environment of the courtyard is very good. The rooms are clean and hygienic. Highly recommended!
Original TextTranslated by Google
Response from Property: 謝您的入住及點評!玖貳城堡為親子家庭準備了親子房型、小童玩具、寬敞的庭院及優質的服務,時刻等待您的光臨。其實,不僅是親子家庭,情侶出遊,朋友上路、全家旅行,甚至是獨自出行,都可以在玖貳城堡找到最適合您的房型和旅行意境,軟件硬件,都很優質。
Anonymous User
Castle Loft (2 beds)
Stayed in Apr 2025
Other
8 review
10/10
Outstanding
Posted on May 21, 2025
The room is very beautiful. The front desk service attitude is very good and enthusiastic. The location is excellent and it is close to the pier. It is very convenient for sightseeing. The environment is quiet. It is a good place to stay in a tourist destination. Highly recommended
Original TextTranslated by Google
Response from Property: 感謝您的入住和評價!玖貳城堡的所有工作人員每天都以最飽滿的精神接待每一位來賓,從花園到客房,從環境到飲食,每個角落都傾注了玖貳人的心思和汗水。有付出就有回報,大家對玖貳城堡的認可就是我們最強大的推進器,玖貳城堡會做得更好,因為你們都是玖貳城堡歷史畫卷裏的璀璨明珠,希望您能再次光臨,玖貳城堡未來的圖景裏,還期待有您的身影!
psbyjkpasl
Elegant Sunshine Double Room
Stayed in Apr 2025
Solo traveler
13 review
10/10
Outstanding
Posted on May 20, 2025
The environment, rooms, and service attitude are all very satisfactory. If you only visit one place in Xiamen, it can only be Gulangyu, a very beautiful garden island with rich cultural history. You must go and listen to the century-old organ.
Original TextTranslated by Google
Response from Property: 感謝您的入住和點評!玖貳城堡始建於1930年,是華僑所建的具有典型閩南沿海特色的老別墅。五年時間的精心修復,用心裝飾,熱情的服務和乾淨的環境,能得到您的真誠肯定,我們也倍感榮幸。很期待您的下一次到來,謝謝。
6969....3
Castle Clouds Dream Double Bed Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 22, 2025
Very beautiful castle. I was not very good at booking a room and accidentally booked a room on the fourth floor. The guy at the counter automatically upgraded us to a room on the second floor, which was bigger and better. It is very close to the beach and Haoyue Garden. It is also very convenient to eat, as there are restaurants nearby.
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評。也謝謝您拍的玖貳美照,它們就像吹拂過玖貳城堡最温暖的春風,讓人心裏充滿了幸福和感動。真誠地期待您的再次光臨,玖貳城堡會變得更優秀!
Guest User
Castle Family Friendly Room
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 9, 2025
The place is easy to find, right at the entrance of Yuyuan, a tourist attraction, a 15-minute walk from Sanqiutian Wharf, a 5-minute walk from the beach, and close to Sunlight Rock, Shuzhuang Garden, and Haoyue Garden. It takes about 8 minutes to walk to the snack street. The hotel is very beautiful, the room is very clean, there is a large courtyard where you can drink tea and rest, and the front desk will also give you American coffee. The handsome guy at the front desk is also very enthusiastic and patiently answers questions that I don't understand. I highly recommend it. I am very satisfied and have a great stay experience
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評。也謝謝您拍的玖貳美照,它們就像吹拂過玖貳城堡最温暖的春風,讓人心裏充滿了幸福和感動。真誠地期待您的再次光臨,玖貳城堡會變得更優秀!
Guest User
Castle Room (Double Bed)
Stayed in Apr 2025
Family
8 review
10/10
Outstanding
Posted on May 6, 2025
The environment is very good, and I feel the artistic conception of a European-style villa. The service is very thoughtful. I specially applied to leave the island at the piano pier to save time. The surrounding area is convenient for travel, and Yuyuan is behind it, which is quiet in the bustling city.
Original TextTranslated by Google
Response from Property: 感謝您的入住和評價!玖貳城堡永遠會以最熱情明媚的笑容迎接您的再一次到來,每一次您都可以在這裏感受到温暖潔凈、清閑舒適,期待您的再一次光臨!
Aerduotinglinzexu
Elegant Sunshine Double Room
Stayed in Apr 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on May 6, 2025
Service:
1. We stayed during the May Day holiday. When we checked in, there was a vacancy. The owner was very friendly and upgraded the room for free. Looking at the campus scenery outside the window, I felt relaxed and happy~
2. When we were leaving, the owner enthusiastically helped us and told us that we could go back through the Citizen Pier, which is also the Piano Pier. Compared with Sanqiutian, it is much more convenient.
Facilities:
1. You don’t need to insert a room card, and the room needs electricity, which is the biggest highlight.
2. The distance between the buildings is very high. It is worthy of being a castle villa, very comfortable.
Surprise:
I never expected that the short video with millions of likes was shot in this castle spiral staircase. I accidentally found a fairy-tale picture! This is simply the biggest surprise! An unexpected beauty.
Original TextTranslated by Google
Response from Property: 感謝您的入住及評價!玖貳城堡是閩南特色及歐式風格相融合的建築:一樓是閩南沿海風格,全部由經過人工三至五次斬鑿而成的條石組成,連門楣窗框也是條石所砌成的,為是的抵抗颱風及防止海風、海霧所夾帶的鹽份侵蝕;二層及三層是歐式風格;頂層是斜屋面的中式風格,現在您在鼓浪嶼上見到的凡是這種形制的建築都是華僑所建。 雖然島上建築多,但像玖貳君這樣用心修復老別墅的如今也已不多,玖貳城堡的外觀配料調製、塗抹、打鑿及雕花皆為手工完成,上世紀30年代的風格與今天現代化設備相結合也毫無違和感,整幢建築的外立面沒有一樣外掛物體,這也是玖貳君的用心所在。來老別墅住上幾日,品味一段歷史、瞭解一幢建築、感受別樣風情,玖貳城堡一定值得您再來!
Guest User
Castle Deluxe Room (2 beds)
Stayed in Apr 2025
Other
1 review
10/10
Outstanding
Posted on May 5, 2025
Very good, this is my second stay. It's a very unique store on Gulangyu Island. The boss is also very nice. The location is very good, close to the snack street and the beach. I will choose this one next time I come to Gulangyu Island🥰🥰
Original TextTranslated by Google
Response from Property: 感謝您的入住及評價!在鼓浪嶼步行遊玩一天後,最盼望的就是能步入一座安靜美麗的庭院,得到笑臉相迎的的熱情服務後,能在乾淨整潔的房間內徹底地放鬆休息,玖貳城堡就是這樣一座能滿足您出行需求的酒店。想到各大景點時,她與其它景點的距離十分地近,想在酒店內喝茶小憩,她又有足夠寬大精緻的庭院供您拍照觀賞。動靜皆宜,遠近都美,在您下一次的到來時,玖貳城堡會變得更完美,期待您的再次入住,謝謝!
Guest User
Castle Deluxe Room (Double bed)
Stayed in Apr 2025
Family
7 review
10/10
Outstanding
Posted on May 5, 2025
Very beautiful hotel, very considerate service, quiet courtyard, good sleep, very close to the food street, recommended restaurant gave free drinks, taste is also very good, left something to notify the first time, super good
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評!玖貳城堡是華僑所建的別墅,由於年久失修,已經失去了原有的光彩。玖貳君自費進行修繕,五年的時間一點一點地恢復她原有的容貌,並且氣質出眾,重放光芒。老式別墅新式配備,體驗過的人絕不會忘記她!她獨有的閩南沿海特色與西式建築風格相整合融合,毫不違和,無論哪個季節入住,都有家一般的温暖和美的感受,很期待與您的再次相逢!
Guest User
Elegant Sunshine Double Room
Stayed in Mar 2025
Solo traveler
23 review
9.5/10
Amazing
Posted on Apr 19, 2025
I stayed here during the Spring Festival two years ago, and I came back again this time! The price is really affordable. The environment is also good. But, I always stay in the back building, and I feel that the rooms in the first main building should be better. The room I stayed in was upgraded to the second floor. The room is relatively small, with the bed right at the entrance and a small dressing table. There is a wardrobe. But the bathroom is too small, and the shower is right next to the toilet, so the toilet gets wet when you take a shower. The tissues are also open, and there is no closed tissue box, so they get wet easily. I suggest improvements.
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評!您合理的建議,玖貳君已收到,調節和整改會馬上就進行。玖貳城堡是有“黑標”的保護性建築,正因為如此,內部格局受到嚴格的要求,無法進行隨便的變動。玖貳君花了很多的心思和時間來思考如何將房間做到最好,最舒適。大家選擇老別墅居住,也正是想感受前人工匠的巧思,和有別於現代酒店的風情。歡迎五湖四海的朋友的光臨,復興路92號,請您不要錯過。
Anonymous User
Castle Family Friendly Room
Stayed in Mar 2025
Family
10/10
Outstanding
Posted on Apr 18, 2025
The hotel is said to be a 1930 building with a deep historical heritage and Western-style architecture. The swings and sculptures are very impressive and have a great atmosphere. The flowers and plants in the old villa are also very beautiful. It is located on a small island and there is a beach just outside!
The front desk guy was warm and enthusiastic. He was very considerate to inform us of the precautions for booking ferry tickets in advance and sent us a route map. It was a very pleasant stay experience💕
Original TextTranslated by Google
Response from Property: 感謝您的入住及點評!在玖貳君的心目中,一座優秀的酒店,不僅是環境好設施考究,更要能為住客着想,體貼入微,很榮幸玖貳城堡在您的心目中就是這樣一座不錯的酒店,謝謝您的肯定,我們會做得更好,玖貳城堡永遠都歡迎您的再次入住!
Guest User
Elegant Sunshine Double Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 6, 2025
The room was very clean, and the blue decoration of the house under the clear sky added a healing touch to the island of Gulangyu. The service of the staff was very considerate and meticulous. After a full day of travel, it was very comfortable to return to the accommodation and swing.
Original TextTranslated by Google
Response from Property: 您好!最好的廣告是客人口口相傳的推薦,非常榮幸我們的服務能得到您的認可,期待着您的下次入住!