Jinjiang Hotels in Xi'an

Wonderful experience! The front desk are really friendly and polite. They upgraded my room for free, from a deluxe queen room to an executive room. Excellent location within the city walls, with the drum and bell tower nearby! Lovely street food nearby. Only con is they speak limited English, and were unable to assist with some basic requests due to misunderstandings.

This stay was very, very satisfying. The front desk service was very comfortable and warm. It was strict in check-in and responsible for the guests. When entering the hotel, the staff always smiled and were enthusiastic. From patiently answering questions during check-in, to the receptionist standing outside who took the initiative to help with luggage and guide the room, every detail showed professionalism and thoughtfulness, especially Ms. Jing Feifei and Ms. Xu Aojun at the front desk. They felt very good and were very skilled in operation. Even in the face of peak check-in, I didn't feel the slightest bit of waiting. The other staff were also very careful and responded to questions in a timely manner. Every front desk staff had a warm and friendly smile on their faces. They took the initiative to greet and patiently listened to my needs. Whether asking for food recommendations around the hotel or understanding the routes of some tourist attractions, they could give detailed and practical answers. When I called in the morning to ask where to eat, they would tell me and explain the time to time. It felt very intimate, and they were all smiling. They treated guests very warmly and thoughtfully, making people feel at home as soon as they stepped into the hotel. The hotel's facilities and equipment are complete and relatively advanced. The bed in the room is soft and comfortable, all kinds of electrical appliances are available, the air conditioning and heating effect are good, and the network is very stable. It can meet the needs of leisure and entertainment or work. The bathroom is clean and tidy, the shower equipment has a moderate water output, the water temperature is easy to adjust, and it is very comfortable to use. Speaking of the hotel environment, the night view outside the hotel is very beautiful. The front desk lady also upgraded my room type to the Hejing King Room. I can work while enjoying the scenery at night. This river view is really beautiful. I must stay here next time I come to Xi'an. In the afternoon, I went out and the scenery of the hotel park is also very good. There are many green plants, the environment is very good, and it is very clean. In the afternoon, there will be people fishing by the river, which feels very comfortable. The public area is elegantly decorated, and the decoration style is simple but stylish. The corridor is clean and odorless, and the green plants are arranged in a staggered manner, adding a bit of vitality. The restaurant environment is even more pleasant, with neatly arranged tables and chairs, and soft lighting to create a comfortable dining atmosphere.