Atour Hotel (Xi'an Bell Tower North Street Metro Station)

Atour Hotel (Xi'an Bell Tower North Street Metro Station) Reviews

Atour Hotel (Xi'an Bell Tower North Street Metro Station)

No.23 Lianhu Road, Lianhu District, Xi'an, Shaanxi, ChinaView Hotel Details
Atour Hotel (Xi'an Bell Tower North Street Metro Station)
Atour Hotel (Xi'an Bell Tower North Street Metro Station)Atour Hotel (Xi'an Bell Tower North Street Metro Station)Atour Hotel (Xi'an Bell Tower North Street Metro Station)
Check available rooms for your travel dates
We Price Match
1 night

Atour Hotel (Xi'an Bell Tower North Street Metro Station) Guest Reviews

4.7/5
Outstanding
2097 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
Filter by:
Sort by:
All reviews(2097)
Positive reviews(2062)
Reviews with photos/video(150)
Easy to get around(356)
Friendly front desk staff(245)
Delicious breakfast(208)
Close to metro(197)
Quiet & comfortable(174)
Nice elevator(33)
Clean bathrooms(30)
Negative reviews(35)
Guest User
Executive Family Twin Room (Mini Fridge + TV Projection)
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 22, 2024
We really loved the location because of proximity to the subway and the Muslim Quarter. We walked there almost every day to enjoy different snacks and meals. The laundry facilities were also much appreciated as the weather was hot and humid and we needed to wash our clothes every day. We would definitely recommend this hotel to anyone who is visiting Xi'an.
Response from Property: 嘻嘻嘻~得到您的好評,朵兒超級超超級開心的,您的喜愛是我們最大的動力呢!地處市中心的我們,更有着讓您不期而遇的温暖呢,感謝有您,朵兒也會繼續努力,期待下一次更好的相遇!
Michael V.
Elegant Queen Room
Stayed in Aug 2023
Couples
14 review
4.5/5
Great
Posted on Sep 24, 2023
Location is very good, as one can easily reach the hotel by metro/subway (150m walking distance) from the train stations and from airport. Restaurants, shops, sightseeing, everything is in easy walking distance. The hotel is not one of the newly opened Atour, and it shows, unfortunately. Still, the room was comfortable, very clean and everything worked as it should. Definitely good value for money. Worth mentioning is the breakfast buffet, which provides the known great Atour choice, we enjoyed it every morning.
Response from Property: Duoer would like to apologize for not providing guests with a good check-in experience. Duoer strives to create meticulous and warm services, advocates neighborhood service, and upholds trustworthy hospitality. At the same time, Duoer hopes that you will have any feedback during your stay. Problems can be pointed out bluntly. Duoer will listen carefully to every customer's criticism and guidance, continuously improve and strive to improve our service standards; Duoer apologizes to you again! I still hope that the guest officer can give Duoer another chance so that Duoer can make amends...
Bobana Chan
Superior Room (2 beds)
Stayed in Aug 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 24, 2023
We were recommended to book Atour hotels for our stay In Xi’an. We did and were pleased that we did. The hotel strives to provide the best services in all aspects. Not only the location is good, staff were helpful and the products they used were all of premium quality. They even have an Atour market for you to buy their products.
Response from Property: 非常感謝親愛的如此走心的評價,一個人最大的幸福莫過於他的付出得到了別人的認可,現在的朵兒好比就是那個幸福又幸運的人,衹要你喜歡朵兒一直都在! 朵兒夥伴會再接再厲,期待下一次與古城西安的邂逅。
Guest User
Elegant Queen Room
Stayed in Feb 2023
Family
28 review
5.0/5
Outstanding
Posted on Apr 10, 2023
Atour never disappoints - this was our first visit to Xi'an and this hotel is perfectly situated within the Old City Walls with access to the metro and within a 15-minute walk to the Muslim Quarter. The hotel staff are incredibly friendly and helpful and the rooms are very comfortable and spacious. I would highly recommend staying here or with Atour as they have a number of hotels across the city.
Response from Property: 客官的誇獎朵兒聽了之後小臉羞答答呢?如同芙蓉出水一般嬌嫩呢。嘻嘻,酒店設施很新服務很好,此刻,只有黃家駒的歌聲能 夠表達小美此刻心情呢。春風化雨暖透我的心,一生眷顧無言的送贈。朵兒願用盡自己一聲來表達對客官的愛意。嘻嘻,話雖然肉麻但依舊擋不住朵兒慢慢的熱情呢?
Haodexiaomami
Executive Room (2 beds)
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 25, 2025
This time I came to Xi'an for a trip, and I saw this hotel on the Internet. The location of the hotel is very good, and it is quite close to some nearby attractions. The check-in process was very quick and professional by Miss Qianxi and Brother Yonghuai at the front desk. The check-in process was very fast, timely, and considerate. The hardware facilities in the room are quite good, the hardware facilities are very new, the hardware facilities are great, the hardware facilities are very good, the sound insulation of the hotel is also quite good, the sound insulation is great, the sound insulation is very good, and the sound insulation is very good. I slept very comfortably all night. In short, this stay experience was great!
Original TextTranslated by Google
Response from Property: 朵朵們的努力衹為您的一聲讚美,感謝親喜歡我們自然,清新,樸實,靜謐的居住環境。最好的旅行,就是在一個陌生的城市有種似曾相識的熟悉,有一種久違的感動,感受鄰里,感受亞朵,朵朵們永遠是你休憩的港灣。
Guest User
Executive Room (2 beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 24, 2025
The hotel lady and brother are very friendly, the room is very clean, and the stay is comfortable and safe. I will come again next time.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 19, 2025
The front desk staff is Xingyao and Luochuan. The service is very enthusiastic. When you come to Xi'an for a visit, the hotel has a good shower, a great shower, a powerful air conditioner, a clean air conditioner, a new TV, a clear picture quality, a fresh smell, a fresh smell, good sound insulation, good sound insulation, good cleanliness, powerful cleanliness, good hardware facilities, new hardware facilities, fast invoice issuance, very convenient invoice issuance, delicious breakfast, rich breakfast variety, delicious late-night porridge, and really good late-night porridge. It is really suitable for travel and accommodation.
Original TextTranslated by Google
Response from Property: Details can show the best team! ~ It is a great honor for Duoer to be recognized by you. Duoer thinks that since we can meet, it means that we are destined to meet. I also hope that you will continue to choose us next time. Duoer will still bring you different surprises and touches. See you next time.
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Nov 29, 2024
Xujiu's service is very good, the hotel breakfast is delicious, the hotel bedding is clean, the mattress and pillow are very comfortable, there are many TV channels, the TV is large, the invoice is issued quickly, the invoice is issued conveniently, the invoice is issued quickly, the sound insulation effect is good, the room is very quiet, the room delivery speed is very fast, the delivery robot is very smart, the air conditioning temperature is suitable, the temperature rises quickly, the shower room is clean, the hot water in the shower room is fast, the smell is good, the room has no odor, recommended to stay
Original TextTranslated by Google
Response from Property: Dear Duo friends, at Yaduo, satisfaction is only the starting point, surprise and touching are our goals. Your review is definitely the best encouragement to Duoer. Thank you very much for your review. We look forward to your coming again. Duoer will bring you a better stay experience!
Guest User
Superior Double Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Oct 7, 2024
During the National Day holiday, the front desk lady provided warm service and upgraded the room type for free. The hotel is clean and tidy, and the cleaning ladies are very enthusiastic. The biggest feature of the hotel is that it is close to the subway (Line 1 and 2), which makes travel very convenient. It is only one stop away from the Bell Tower, Drum Tower, Muslim Street, and Sajin Bridge, and it is very convenient to walk or ride a bicycle.
Original TextTranslated by Google
Response from Property: Wow, I almost jumped up with joy after seeing your comment. Thank you very much for your love and affirmation of Duoer. Your touching and satisfaction is the pursuit of all of us in Atour. We will definitely not let you down! I hope that you can always accompany Duoer on the road ahead, and let us become better and better together.
Qiaozhaburuzhuocheng
Superior Double Room
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 6, 2024
The address is very convenient, close to the subway and Muslim Street, and can be reached on foot. The pillows of Atour are really worthy of praise, very comfortable, which is the most advantageous place of Atour.
Original TextTranslated by Google
Response from Property: Wow, Duoer almost jumped with joy when I saw your review. Thank you very much for your love and affirmation of Duoer. Your touch and satisfaction are the pursuit of all of us at Atour people. We will certainly not disappoint your expectations of us! I hope you can always stay with Duoer in the future, and let us change for the better together.
Guest User
Executive Room (2 beds)
Stayed in Aug 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Sep 22, 2024
Facilities: Complete Sanitation: OK Environment: Convenient surroundings, very close to Huimin Street, after Huimin Street, walk a short distance to the Drum Tower The transportation is very convenient, 200 meters away from the subway entrance Service: Very considerate, good. Overall, the experience is very good
Original TextTranslated by Google
Response from Property: Wow, Duoer almost jumped with joy when I saw your review. Thank you very much for your love and affirmation of Duoer. Your touch and satisfaction are the pursuit of all of us at Atour people. We will certainly not disappoint your expectations of us! I hope you can always stay with Duoer in the future, and let us change for the better together.
Guest User
Executive Double Room
Stayed in Aug 2024
Business travelers
5 review
1.0/5
Posted on Sep 21, 2024
This is the worst Atour hotel I've stayed in anywhere in the country. The tea bag box is moldy, there's no place to boil water at the water bar, and you have to pay for parking!
Original TextTranslated by Google
Response from Property: 朵兒先為朵兒沒有給客官帶來一個好的入住體驗道個歉,朵兒努力營造細緻温馨的服務,倡導鄰里服務,奉行信任待客,同時,朵兒希望您在入住期間有任何問題都可以直言不諱的指出,對於每一位顧客的批評與指導 ,朵兒們一定悉心聽取、不斷改進並努力提高我們的服務標準;朵兒再次給您道歉!還是希望客官可以再給朵兒一次機會,讓朵兒可以彌補..........
Guest User
Executive Room (2 beds)
Stayed in Jun 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Aug 31, 2024
Luoyu and Yonghuai have good service, the hotel is very clean, the room processing speed is fast, the room is upgraded, and the location is convenient. The hotel is very close to Beidajie subway station, just a few minutes' walk away, and it is very fast to take the subway to several surrounding attractions. The room decoration style is simple and stylish, with complete facilities and clean and tidy. There is a small refrigerator for storing milk and drinks. From 9:30 to 11 o'clock every night, the hotel also arranges late-night porridge, but unfortunately I don't get back to the hotel until one or two in the morning, and I haven't had the porridge. The laundry room has three washing machines and three dryers, which is convenient for travelers to wash clothes by themselves
Original TextTranslated by Google
6/20
Response from Property: Thank you very much for taking the time to provide us with a positive review. Your affirmation is the driving force for us to move forward. We will continue to provide high-quality services to ensure that every guest can enjoy a comfortable and pleasant stay in our hotel!
Guest User
Executive Room (2 beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Sep 11, 2024
Very nice hotel, the front desk service is very comfortable, the cleaning lady is very smiling, and when she saw that we were staying with children, she gave us a few packets of biscuits and left two extra bottles of water.
Original TextTranslated by Google
Response from Property: Thank you for your support and love for Yaduo. I just met you in the vast sea of ​​people. I have to say that this is a kind of fate, so fate is something that can only be met but cannot be sought. Once we meet, we will live forever. Thank you for being a fan of Atour Hotel. It starts at the hotel. Don't stop at the hotel, stay true to your original intention, and you will always succeed! Flowers are blooming everywhere. I hope that every city you pass by will have an Atour to give you a warm haven.
Guest User
Elegant Queen Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Came to Xi'an on a business trip. The hotel is very conveniently located, very close to the subway station. The front desk staff Qianxi and Xingyao provided good service. The check-in was great. The check-in was very good. The check-in was very good. The hotel was very soundproof. The soundproofing was very good. There was also a bamboo house for reading. The bamboo house was very good. The hardware facilities in the room were great. The hardware facilities were very good. The hardware facilities were very good. The TV was very clear. The TV was great. The TV was very good. The stay experience was very good!
Original TextTranslated by Google
Response from Property: 朵朵們的努力衹為您的一聲讚美,感謝親喜歡我們自然,清新,樸實,靜謐的居住環境。最好的旅行,就是在一個陌生的城市有種似曾相識的熟悉,有一種久違的感動,感受鄰里,感受亞朵,朵朵們永遠是你休憩的港灣。