No. 199 North Street, Xincheng District, Xi'an, Shaanxi, 710005, ChinaView Hotel Details
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Huashan Mountain International Hotel Guest Reviews
4.6/5
Very Good
637 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(637)
Positive reviews(623)
Reviews with photos/video(75)
Easy to get around(89)
Quiet & comfortable(44)
Friendly front desk staff(37)
Close to metro(29)
Convenient parking(25)
Delicious breakfast(20)
Negative reviews(14)
Guest User
Panoramic Double Room
Stayed in May 2024
Business travelers
10 review
1.0/5
Posted on Jul 2, 2024
Breakfast is good. Location was good, too.
Only gripe: the better rooms all face a construction site and the wi Dow didn’t close properly.
All in all a good choice for a short stay!
Response from Property: Dear guests, welcome to Xi'an Huashan International Hotel. Thank you for taking the time out of your busy schedule to give us a review. We are very touched by your praise for our hotel's breakfast and location. At the same time, thank you for giving us this feedback. We feel deeply guilty and are very sorry for the inconvenience. We understand that environmental noise affects guests' rest. We cannot stop the social power emergency repair work, but if we encounter this situation again, we will take immediate measures to change the guest's room to the best condition. All the staff of Huashan Hotel look forward to your visit again. I wish you good health and a good mood every day!
Dear guest, welcome to the Huashan International Hotel in Xi'an. Thank you for taking the time out of your busy schedule to give us feedback. We are deeply moved by your praise of our hotel's breakfast and seating. At the same time, thank you for providing us with this feedback. We deeply apologize for any inconvenience caused and understand that environmental noise has an impact on our guests' rest. We cannot stop the social power emergency repair construction, but if we encounter this situation again, we will take immediate measures to exchange the guest's room to the best condition. All staff of Huashan Hotel look forward to your next visit. Wishing you good health and a good mood every day!
Rochelle Lowe
Cozy Room (2 beds)
Stayed in Jan 2025
Family
7 review
4.2/5
Very Good
Posted on Feb 8, 2025
Good service. Deposit was refunded very quickly. Hotel room was clean and comfortable.
Response from Property: 尊敬的賓客,感謝你下榻 華山 酒店。很高興看到您對酒店衞生狀況和服務質量的好評。酒店各項功能一應俱全。同時中、西餐廳為提供高品質的餐飲服務,歡迎您下次來體驗。祝生活愉快!
Guest User
Elegant Double Room
Stayed in Sep 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Oct 7, 2024
A lovely hotel with friendly staff at a central location.
Response from Property: Dear guests: Thank you very much for your stay and praise! We are glad to bring you a wonderful time during your travel. Your praise has greatly inspired our staff. We are very happy and gratified, and this is also the driving force for all our staff to make progress. We will continue to be enthusiastic and work hard, and are looking forward to your visit again eagerly! Wish you a happy life!
Saucy
Cozy Room (2 beds)
Stayed in Jun 2023
Family
18 review
4.2/5
Very Good
Posted on Jul 14, 2023
First impressions were very positive.
We ate dinner in the hotel, and the staff were fantastic. Couldn't do enough to make our experience wonderful.
Check out wasn't as smooth, but issues were resolved, and we were able to leave.
Response from Property: FIrst of all thank you very much for taking the time out of your busy schedule to review our hotel online .share your stay experience at the hotel ,we apologize fou any minor interruptions duning your stay..The hotel's refined services are constantly expanding please continue to follow and support us.we hope that in the near future ,you and your family can stay at Huashan the Hotel again ,Proviiding you with a different stay experience .Wishing you a happy life! smooth work!
Guest User
Cozy Room (2 beds)
Stayed in Sep 2024
Couples
12 review
3.2/5
Posted on Oct 27, 2024
The service attitude of the front desk manager and other front desk staff was good. They actively solved our related problems. However, the room they thought was the best was not very good. The bathroom was still smelly. I didn't dare to go to the toilet at night. The bottom of the kettle was full of dust and other dirt. I didn't dare to drink water. Later, the waiter changed and it got better. As a four-star hotel, the cleaning is not in place. Generally speaking, we thought it should be good before we moved in, but we were disappointed after staying.
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Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住我們酒店並給予反饋,對於您提到前台服務方面的認可,我們深感榮幸。同時,我們也對您在入住期間遇到的不愉快體驗深表歉意,您的意見我們已經收到,已經反饋給了相關部門,後期我們會加強對衞生的清潔大力檢查,也會繼續保持我們的服務,賓客服務經理祝您和家人身體健康,生活愉快!
Guest User
Elegant Twin Room
Stayed in Jul 2024
Family
12 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The hotel is clean, sanitary and comfortable. The front desk and room service are very good. The hotel is 3 minutes away from the city wall. The snacks downstairs are also delicious and very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的客人:首先感謝您的點評。我們十分高興看到您滿意此次入住體驗,西安華山國際酒店位於西安市北大街西七路口,位置優越、交通便利,房間的裝修採用中式風格,彰顯沉穩大氣。服務品質一流,飯菜精美可口,我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!
Guest User
Family Room
Stayed in Jul 2024
Travel with friends
90 review
4.0/5
Very Good
Posted on Aug 15, 2024
Facilities: Very new, the room is large and clean, and the bathroom is large.
Hygiene: Clean and neat, very good.
Environment: Good, convenient transportation, convenient to go anywhere.
Service: Good, responsive.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Cozy Room (2 beds)
Stayed in Jul 2024
Other
8 review
5.0/5
Outstanding
Posted on Aug 7, 2024
Free parking lot, Xiao Xing at the front desk checked in quickly, we didn't have to wait, the room arranged was also very quiet, the room was clean and hygienic, cost-effective, the hotel environment is very good, it is a unit under Shaanxi Construction, very good, worth recommending
Original TextTranslated by Google
Response from Property: Dear friend, thank you for your thoughtful review, and special thanks for choosing Huashan International Hotel. Your satisfaction is the greatest encouragement to our work. We will continue to maintain high-quality and excellent customer service standards and strive to create a better service for every guest. A comfortable and warm stay. Guest Services Manager wishes you a happy life!
Guest User
Cozy Room (2 beds)
Stayed in Jun 2024
Family
18 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Huashan International Hotel is in a great location, with Anyuanmen city wall just outside the door. The room is big, and the lobby manager is very nice and helped us upgrade the room for free. There are many snacks downstairs. The Qinzhen Rice Noodle Shop diagonally opposite the gate sells super delicious roujiamo, rice noodles and rice vermicelli. The boss is very welcoming and gave children soda. We ate there for five days and four nights. It is worth recommending, very good 👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for your support and recognition of the hotel. The hotel is located in the bustling area of the city center, with convenient transportation and close to the Bell and Drum Tower. The ancient city of Xi'an is very convenient for tourists to travel and play. Everything we do is only for Each guest brings a different vacation experience. My friends are really touched to see your satisfaction and affirmation. We will continue to work hard and be always ready to welcome you back at any time! Guest Services Manager wishes you a happy life!
Llyxiaolu
Cozy Room (2 beds)
Stayed in May 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Jun 24, 2024
The hotel is conveniently located in a business hotel style. It is old, but relatively clean. It is cleaned every day. The air conditioning is powerful, hot water is very convenient, and the mattress is very comfortable. I slept well until dawn. It is very refreshing for tourists. I am very satisfied
Original TextTranslated by Google
Response from Property: Hi~Friend, please don’t tell me secret words. We really like your sincere comments! We are already so happy that we couldn’t open our mouths from ear to ear! Thank you very much for letting us know everything you experienced during your stay, and also thank you very much for your affirmation and high evaluation of the hotel. Your support and affirmation are the driving force for Huashan to continue to work hard. The continuous satisfaction of customers is our eternal In pursuit of excellence, Huashan is committed to building the most warm hotel and bringing better and better services to more people. We will continue to work hard and continue to create the best stay environment for you. The guest service manager looks forward to seeing you again. Come and wish you a happy life!
Xiaxuedetiankong
Cozy Room (2 beds)
Stayed in May 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
Facilities: The hotel has complete facilities, and it is an old four-star hotel.
Environment: The lobby is very grand and nice, with a garden and a free rest area. The front desk also provides free tea and Shaanxi local snacks for guests to taste.
Sanitation: The room is clean and tidy.
Service: Xiao Zhao at the front desk is warm and thoughtful. He explains the tourist routes and recommends nearby attractions and special snacks. He is more professional than me, a Shaanxi native. There is also free parking. It is a very cost-effective four-star hotel. It is worth recommending to friends around me. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your praise and love for Xi'an Huashan International Hotel! We are very happy to see your praise for the hotel service and environment. When traveling, living comfortably is the expectation of every traveler and the ultimate goal of our hotel service. We will continue to work hard to give you more impeccable professional service and detailed experience to make your journey perfect. We look forward to your choice to stay at Xi'an Huashan International Hotel again! The guest service manager wishes you a happy life!
Guest User
Elegant Double Room
Stayed in Apr 2024
Family
17 review
5.0/5
Outstanding
Posted on May 12, 2024
1. The hotel has a unique shape, the lobby is bright, and the rooms are spacious
2. The front desk service is good. They will take the initiative to ask if you have a self-driving license plate, and give snacks to the children. It's a warm gesture
3. There is an underground parking lot, which is convenient for parking, but the entrance is a bit unclear. I drove here for the first time and found it
4. It is next to the North Gate, not far from the Bell Tower and Muslim Street, and it takes more than 10 minutes to walk there. There is also a subway entrance for convenience
5. After 8 years, I revisited Xi'an with my family. It feels not as good as before. The Tang Dynasty City that Never Sleeps is not as attractive as when I was on a business trip before. There is no performance. People are blocked in the middle and have to walk all the way before turning around. The Big Wild Goose Pagoda is also closed and cannot be approached. A fountain square can also be made to look very rare. I have to complain that Xi'an's cars are really not friendly at all. This is the case with the Internet celebrity tourist city
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. We have reported your opinion that the parking entrance sign is not clear to the head of the relevant department and will make adjustments as soon as possible. As one of the ancient capitals of 13 dynasties, Xi'an has always been the pride of us Xi'an people. It happens that you are traveling on May 1st Labor Day and there are many tourists from all over the world. For the safety of tourists, the staff of the scenic spot recommends that you and your family go to the Datang Never Sleeps City and Big Wild Goose Pagoda at night. The night view is unique and the performance is also at night! The guest service manager looks forward to you and your family visiting our hotel again. I wish you and your family good health and a happy life!
Alexey
Cozy Room (2 beds)
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 13, 2024
Excellent large modern hotel in the old town. It's a couple of minutes' walk to the northern gate, and a 15-minute walk to the bell tower. Daily cleaning, tea, water in the room. 7 minutes to the metro at a leisurely pace.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for giving us full praise amidst your busy schedule! All family members of Huashan Hotel feel honored and gratified. Your liking and satisfaction is our greatest happiness! Our hotel is located in an extremely advantageous location, very close to attractions such as the Bell Tower and Drum Tower, and can be reached by subway, bus, or walking. There is a free underground parking lot, and there are also free Shaanxi snacks at the front desk for you to enjoy. At the same time, there is a free gym on the fifth floor of the hotel, and you will definitely love it! Thank you again for choosing our hotel. Xi'an Huashan International Hotel has accompanied you through the most beautiful time on your journey. The guest service manager wishes you a happy life。
Guest User
Cozy Room (2 beds)
Stayed in Apr 2024
Travel with friends
66 review
5.0/5
Outstanding
Posted on May 3, 2024
Not bad. Parking is convenient and the location is OK. However, the price is relatively high during the holidays and does not include breakfast. This is a bit unjustifiable. The hotel can still improve in this regard.
Original TextTranslated by Google
Response from Property: Dear friends: Hello! The hotel is located in the business district. Such a location provides great convenience for guests to eat, live, travel, entertain and shop. The enthusiastic staff of the hotel will escort your travel. We put "family happiness" first, and we use the most intimate and warm service to move friends around us. We have reported your suggestions to the management and will definitely solve the breakfast problem for you. You can also book a room with breakfast before traveling. I hope you will stay at Huashan Hotel again in the near future. The guest service manager welcomes you to come again! I wish you a happy life!
Guest User
Cozy Room (2 beds)
Stayed in Mar 2024
Family
192 review
5.0/5
Outstanding
Posted on Jul 11, 2024
Convenient transportation, very convenient and worth recommending. The room facilities are old, but still clean. The price is high during the peak holiday season. It is not far from the attractions in the city. Sajin Bridge and Drum Tower are within two kilometers of walking distance.
Original TextTranslated by Google
Response from Property: Dear friend, seeing your comments makes us full of confidence and joy. No matter how many tasks we have to do every day, as long as we open this page and see your trust in the hotel and your satisfaction with this stopover, there is really no way to describe the joy of being recognized in words. It is our honor to have such a wonderful guest as you. You can avoid the peak period to travel, which is very cost-effective. We also look forward to meeting you again. The guest service manager looks forward to your visit again and wishes you a happy life!