Pearl Continental Hotel, Lahore

Pearl Continental Hotel, Lahore Reviews

Pearl Continental Hotel, Lahore

Shahrah-e-Quaid-e-Azam, G.O.R. - I, Lahore, Punjab, 54000, PakistanView Hotel Details
Pearl Continental Hotel, Lahore
Pearl Continental Hotel, LahorePearl Continental Hotel, LahorePearl Continental Hotel, Lahore
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Pearl Continental Hotel, Lahore Guest Reviews

4/5
Very Good
83 review
Verified reviews
Location4.2
Amenities3.7
Service4.1
Cleanliness3.9
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All reviews(83)
Positive reviews(79)
Reviews with photos/video(23)
Friendly staff(20)
Awesome stay(19)
Delicious breakfast(9)
Negative reviews(4)
NOOR MOHAMEDFARAH
Executive King Room
Stayed in Nov 2024
Family
1 review
4.0/5
Very Good
Posted on Dec 21, 2024
Special mention of sumren. We enjoyed and they even surprise my daughter for her bday!
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adeel Adeel
Ernest_Chng
Deluxe King Room
Stayed in Oct 2024
Business travelers
15 review
3.5/5
Posted on Dec 1, 2024
Location is ok but rooms need some upgrading
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adeel
Abdul Mannan Malik
Standard Twin Room
Stayed in Nov 2024
Travel with friends
6 review
3.5/5
Posted on Dec 26, 2024
The hotel needs renovation. Their heating system in room was high and there is no cold air at all. The room temperature was quite high.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel
Muhammad Usman
Standard Twin Room
Stayed in Apr 2024
Family
2 review
4.2/5
Very Good
Posted on May 28, 2024
Great location, they have an amazing service - checkin was really smooth and within few mins . Only thing bad is while sitting in a cab after checking out h there were about 20 staff who came from nowhere to ask for tips - find it odd
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel
Guest User
Standard Twin Room
Stayed in Aug 2024
Family
15 review
2.5/5
Posted on Sep 29, 2024
I don't recommend to anyone to stay there they charged too much money but services as compared to low price hotels such as four points far away.
Response from Property: Dear guest, Thank you for your wonderful review of our hotel! We are very happy to hear that you enjoyed your stay in our hotel and look forward to seeing you again. Best regards, Adeel khalid
Rana Wasif
Standard Twin Room
Stayed in Dec 2024
Business travelers
1 review
1.2/5
Posted on Jan 28, 2025
Inefficient check in. Dirty bed sheets. Uncomfortable matress
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,
Guest User
Standard King Room
Stayed in Apr 2024
Travel with friends
1 review
4.2/5
Very Good
Posted on Jun 4, 2024
Good service
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adeel
HAMZA ZAHOOR
Deluxe King Room
Stayed in Oct 2023
Family
13 review
1.7/5
Posted on Dec 1, 2023
Poor room condition. Smelly room toilet with too old and dirty comode. Pungent smell was coming throughout our night stay. I called thrice to the hotel management to replace my room but they were super busy in there work so they just ignored my requests. Never recommend anyone to stay there in future.
Response from Property: Dear Mr. Hamza Zahoor, Thank you for sharing your candid feedback. We regret the inconvenience caused and have conveyed your concerns to the relevant departments to ensure your next trip is a comfortable and satisfied one. Kind Regards, Diab Khokhar
Mohamed Aboothahir
Standard Room
Stayed in Jan 2025
Travel with friends
2 review
4.0/5
Very Good
Posted on Feb 4, 2025
Good service. Worth for the money
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Adeel Khalid
javaria
Standard Twin Room
Stayed in Mar 2024
Family
1 review
3.5/5
Posted on Apr 22, 2024
Service and location was good, just bathroom and room had a shabby and dirty look. Breakfast and lobby are great
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel
Guest User
Deluxe Room
Stayed in Feb 2024
Business travelers
6 review
3.7/5
Posted on May 10, 2024
Despite the design of the hotel are good, with many different choices of restaurants but I need to complain the counter staffs' service. Moving slow and face look cold, not active nor friendly, suggest to have some training to enhance their attitude and procedure. I visit twice but each time we took long time when check-in. Otherwise the room and facilities are okay. Not very recommended until they could improve service quality and staffs attitude.
Response from Property: Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,Adeel
Guest User
Superior Double Room
Stayed in Aug 2023
Other
1 review
4.0/5
Very Good
Posted on Sep 28, 2023
Everything was perfect and trip.com has amazing offers and discounts on flights and hotels
Response from Property: Dear Guest, Greetings from Pearl Continental Lahore. We sincerely appreciate your valued feedback and look forward to welcoming you again with assurance of our best attention and services. Kind Regards, Diab Khokhar
SUNNYJIM
Executive Room
Stayed in Jan 2024
Travel with friends
19 review
5.0/5
Outstanding
Posted on Apr 19, 2024
Very good location and service Alibaba also have conference in same time same day same hotel
Response from Property: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Adeel
Mohammad Ajmal
Business Suite
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 8, 2024
Excellent hotel and service
Response from Property: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Adeel Adeel
Sheheryar
Standard King Room
Stayed in Aug 2024
Couples
3 review
4.5/5
Great
Posted on Sep 21, 2024
Nice but antique old model
Response from Property: 敬愛的顧客， 感謝您對我們酒店的精彩評論！我們十分高興聽到您在我們酒店過得愉快，並十分期待您的再次光臨。 祝好， Adeel khalid