Hotel Regina Reviews

The only highlight of this hotel is the scenic views from certain rooms. Besides that, every other aspect seems to be lacking. The hotel looks very old, not only exterior but also the interior and facilities. Old room furniture, squeaky floor, non-functioning heater, old toilet design (water splashing everywhere) etc. There’s no functioning heater inside every room (we were told the heater is a central heater so guests have no control) and it was freezing. Location wise, it’s near the train station. However, this hotel is situated uphill. So for those with heavy luggage, my advice is to train hard before you come. Breakfast was disappointing as the food selection is rather limited. However, I would like to give compliments to a waitress named Stacy/Tracy (forgot her name). She was the only friendly and attentive service personnel on the ground. Other staff were all meh. Initially, I actually thought this is a 3-star hotel and was surprised to learn afterwards that it’s a 4-star hotel, instead. The hefty price that we paid really only went fully to the view from our room. That’s all. If you ask me will I still come back to stay again next time? I probably will not. The high price tag doesn’t justify all the lacking aspects unless they fix / improve on those mentioned.

Warm welcome from the reception desk lady. Super nice view from the hotel. I would come back if I choose to visit Wengen again. It took only 5min walk from the hotel to the train station and the cable car to go to the Mannlichen walking route.

Great little room for traveling alone. Fantastic view outside the balcony. Close to train station and shops.

Good location , close to the station at Wengen and shops and has nice views from hotel . Breakfast and service at the breakfast was average at best. Has the old charm given it was built 1894 which was nice , room was decent but could use a bit of a refresh.

Short walk from the train station, you can ask for a shuttle to help with luggage. You are getting one of the best views in Wengen and love the buffet breakfast. Service was excellent.

The view from the location is great, the location itself is convenient, and the staff is friendly and helpful.

The hotel is very old. Need to bring my heavy luggage hotel via long steep road . The dog is so cute.

Please don’t select this hotel as this very expensive and no service and no breakfast service is very poor you cannot enjoy instead better stay in Interlaken with 50% price with best service good breakfast and hotel balcony chairs will spoil the dress

Arrived at the hotel before noon and checked in. The room was spacious and clean. I booked a twin room and was given a room on the second floor with a large terrace, where you can enjoy the unbeatable snow-capped mountain view. The breakfast was also very good. The only problem was that the shower room was connected to the room without a door or curtain, which was a bit awkward.

This hotel does not meet 4-star standards, except for the beautiful environment and fancy restaurant. Hygiene: We found a lot of hair on the walls of the bathroom and behind the door. We asked the waiter to explain that the hygiene was not cleaned properly. We were very sorry☹️. This really ruined the mood of traveling and was a terrible experience. Facilities: The faucet is old-fashioned from many years ago, and the lights in the room are also very dim. Service: I booked the same room type as my friend, but I don’t know why, our room is so small.

Very unreasonable, discriminatory against Chinese people, this is a hotel that specializes in Korean tour groups, the facilities are extremely old, as if it has not been renovated for 30 years. I checked in with great expectations, but the room was already arranged when I arrived. It was a connecting room with a shared door with other rooms. If you travel to Europe, you will know that this kind of room is the worst, it is completely discriminatory! ! There is no sound insulation in the room, it's like you are living in the bathroom of the next room! ! The most annoying thing is that the attitude of the front desk is very bad, and they don't care at all. They always insist that there is only this room, but on the booking website, it shows that all room types are available. Fraud and concealment, deliberately abuse Chinese people! If you consider choosing this hotel, I advise you to stop, don't expect too much, but when you arrive, you have been discriminated against and arranged in advance because of your Chinese identity! ! ! And all the middle-aged and elderly Korean groups are stationed all year round, noisier than the square dance aunties, the price is so expensive, you can live in Interlaken! ! The worst and most disgusting European travel, it deserves the name

The room facilities are roughly equivalent to those of old three-star hotels in China, but the hotel's location is unbeatable, the scenery is beautiful, and you can see the Jungfrau when you open the balcony.

This is a treasure hotel. It is rare to come across such an unforgettable hotel. The location is in Wengen, not very central like Interlaken, but the train station is not far away and can be easily reached on foot. The service staff is very enthusiastic. Because I asked to expedite the laundry, they also tried their best to help. The most important thing is that the balcony of the room looks out to the distant mountains, and the scenery is beautiful! Sitting on the balcony and watching the sun shining on the mountains and the waterfall, I can't help but feel a lot of emotions. There is such a hotel in the world. The breakfast is very rich. Recommended, recommended!

A hotel in a small town. The transportation is just OK. After arriving in Interlaken, you have to take another car up the mountain to find the hotel. There is nothing to eat near the hotel, but the scenery is really good. The hotel environment is also very good, but after all, it is an old hotel, and the facilities are still not very good