Windsor Plaza Hotel

Windsor Plaza Hotel Reviews

Windsor Plaza Hotel

18 Đ. An D. Vương, Street, District 5, Ho Chi Minh City, VietnamView Hotel Details
Windsor Plaza Hotel
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Windsor Plaza Hotel Guest Reviews

4.5/5
Great
984 review
Verified reviews
Location4.4
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(984)
Positive reviews(959)
Reviews with photos/video(171)
Large rooms(44)
Delicious breakfast(40)
Perfect for business trips(22)
Convenient for shopping(15)
Comfortable bed(14)
Located downtown(14)
Friendly front desk staff(9)
Offers pick-up/drop-offs(8)
Negative reviews(25)
Guest User
Deluxe Room Non Smoking
Stayed in Jan 2025
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 5, 2025
From the outside the hotel does not seem so special, but immediately you approach the main entrance you are happily greeted and all doors are opened for you and you get a real 5-star treatment. The staff at reception are great professionals and gave me a rich person treatment even I got the room for a pretty cheap price from my point of view. From the inside the hotel is luxuryously decorated and the club room I got on the 21st floor had nice views. On the 24th floor you have a mid-size pool with sunbeds and upstairs from the pool there are three individual hot jacuzzis (both pool and jacuzzis open until 22:00). Before booking I struggled wondering about how good or bad the location would be, but believe me it does not have any importance where your hotel is since using the Grab app (Uber-like) you can get a motorbike or car ride to virtually anywhere in the centre for 1-3 euros.
Response from Property: Dear valued guest,On behalf of the entire team at Windsor Plaza Hotel, we would like to express our sincere gratitude for choosing to stay with us. It was our pleasure to have you as our valued guest. We are delighted to learn that you enjoyed your stay, and we appreciate you taking the time to share your positive experience. Your kind words mean a lot to us, and we are thrilled that our efforts in providing exceptional service have contributed to your satisfaction. At Windsor Plaza Hotel, we strive to create memorable experiences for our guests, and your feedback motivates us to continue delivering the highest level of hospitality. We take pride in exceeding expectations, and your acknowledgment reinforces that we are on the right path. Our team is always here to ensure your future visits are just as enjoyable. Once again, thank you for choosing Windsor Plaza. We look forward to welcoming you back for another memorable stay. Best regards, Front Office Manager
ELHAM’s journey
Deluxe Room Non Smoking
Stayed in Jan 2025
Solo travelers
19 review
4.5/5
Great
Posted on Mar 20, 2025
The room was really big with a great view and was kept clean. The location isn’t too far from the airport, making it convenient. The staff were helpful, which made the stay even better. Would recommend!
Response from Property: Dear Elham,Thank you for your recent stay, and positive feedback on our central location! We are happy to read that you are pleased with the professional services from the Windsor Plaza. Most importantly, we love reading about how the great sense of hospitality was recognized. It is a great motivation for the team to keep up and go further. Windsor Plaza will look forward to welcoming you back soon!Front Office Manager
Guest User
Deluxe Room Non Smoking
Stayed in Jan 2025
Family
4 review
4.5/5
Great
Posted on Feb 12, 2025
Nice hotel to stay .rmb enjoy jacuzzi on level 24 I like the flowers tree and the shopping mall around :))
Response from Property: Dear valued guest,Wow, thank you for your fantastic feedback ! We’re thrilled to hear that you enjoyed the beautiful flowers, jacuzzi on level 24 . Your kind words truly mean a lot to us, and we’re honored to have been part of your memorable experience. We can’t wait to welcome you back soon!Front Office Manager
Nad Q
Deluxe Room Non Smoking
Stayed in Dec 2024
Business travelers
83 review
3.7/5
Posted on Jan 17, 2025
Vwery good lyxury hotel wuth good facilities, helpful abd professional employees, also wanna name Ms. NHI front desk manager as well among others too, all are nice
Response from Property: Dear Nad,Thank you very much indeed for your recognition. Wishing you a nice day and safe travels. Best regards,Front Office Manager
Arielle Liu
Premier Deluxe Room
Stayed in Nov 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Big hotel with newly renovated rooms, so everything is in good condition. Clean and big rooms. We had a corner room which the window is facing directly at the Landmark 81, we were able to enjoy the fireworks for new year eve.
Response from Property: Dear Liu,Thank you for staying at Windsor Plaza! We're happy you enjoyed your time here, from the spacious room to our hotel outlets. Your feedback motivates us to continue providing the best service. We hope to welcome you back soon! Best regards,Front Office Manager
JamesTanWK
Deluxe Room Non Smoking
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 26, 2025
Quite a pleasant stay at the hotel, the experience is quite good and the place is very clean
Response from Property: Dear James,Thank you very much for your excellent endorsement. We are delighted to read your compliments. Best regards,Front Office Manager
Guest User
Premier Deluxe Room
Stayed in Dec 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 7, 2025
it is good location and convenient to all places
Response from Property: Dear valued guest,Thank you very much for your review and it's great to know you have a satisfactory stay with us. Highly appreciated. Best regards, Front Office Manager
Bobbyca
Deluxe Room Non Smoking
Stayed in Aug 2024
Travel with friends
35 review
5.0/5
Outstanding
Posted on Sep 29, 2024
The room is very clean and acceptable price. Hotel is a gold location very easy access to everywhere in the city. Staff are very friendly and helpful.
Response from Property: Dear Bobbyca,Thank you for your recent stay, and positive feedback on our central location! We are happy to read that you are pleased with the professional services from the Windsor Plaza. Most importantly, we love reading about how the great sense of hospitality was recognized. It is a great motivation for the team to keep up and go further. Windsor Plaza will look forward to welcoming you back soon! Best regardsFront Office Manager
Guest User
Deluxe Room Non Smoking
Stayed in Dec 2024
Couples
13 review
3.7/5
Posted on Jan 16, 2025
Good location and easy to go anywhere
Response from Property: Dear valued guest,Thank you for reviewing your recent stay with us. Best regards,Front Office Manager
Andrew kv
Deluxe Room Non Smoking
Stayed in Feb 2025
Business travelers
20 review
4.5/5
Great
Posted on Mar 19, 2025
Wonderful stay. Professional staff especially front office staff. Special mention to Ms Binh who made check in a breeze.
Response from Property: Dear Andrew,Thank you for choosing Windsor Plaza Hotel and for your wonderful feedback. We would be honored to welcome you back for another exceptional stay. The entire team looks forward to providing you with the same high standard of service. We genuinely appreciate your positive feedback and can't wait to welcome you back soon. Best regards,Front Office Manager
Joe Loong
Premier Deluxe Room
Stayed in Feb 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Mar 13, 2025
Absolutely exceptional! Immaculately clean, with outstanding service from attentive staff. Perfect location with easy access to attractions. Luxurious experience at great value—highly recommended!
Response from Property: Dear Joe Loong, Thank you for staying at hotel and your reward valuable comments. Looking for seeing you again soon on next visiting to HCM City.
Guest User
Deluxe Room Non Smoking
Stayed in Feb 2025
Business travelers
5 review
3.7/5
Posted on Mar 17, 2025
The room is a bit old,the refrigerator is not working properly,tolite ceiling is moldy,and the shower plug is loose! refrigerator(I have stayed in multiple room before and all of them had problems
Response from Property: Dear Guest, Thank you for staying at hotel. We regrets to read the inconvenience experiences caused during your stay. The problems are accordingly shared back to operation team for checking & overcome the root cause of the issue if any un-appropriate condition is found. Thank you for sharing with us and hope we still get chance to welcome you again on next visiting to HCM City.
Guest User
Deluxe Room Non Smoking
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 16, 2024
Hotel breakfast is excellent!
Response from Property: Dear Valued guest,Thank you very much for your excellent endorsement. We are delighted to read your compliments. Best regards,Front Office Manager
Kurza
Deluxe Room Non Smoking
Stayed in Jan 2025
Couples
24 review
5.0/5
Outstanding
Posted on Feb 12, 2025
Very good choice to stay at. Spacious and clean room. The staff are very polite and helpful, they helped us to switch rooms. The hotel is close to shops and restaurants. There are restaurants on the premises too.
Response from Property: Dear Kurza,We truly value your positive feedback and are delighted you enjoyed your visit. Your satisfaction is our top priority, and your kind words inspire us to continue delivering exceptional service. We are committed to exceeding your expectations and look forward to the opportunity to welcome you back for another extraordinary stay. Thank you for choosing Windsor Plaza - we appreciate your support! Best regards,Front Office Manager
Simon XuGF
Deluxe Twin Room
Stayed in Aug 2024
Family
11 review
4.7/5
Amazing
Posted on Sep 22, 2024
Very good hotel with wonderful service and great breakfast. Room is big.
Response from Property: Dear valued guest,Thank you for choosing Windsor Plaza Hotel and sharing wonderful feedback. Your kind words about the flower have truly made our day. We are thrilled that we exceeded your expectations and we can't wait to welcome you back soon. Best regards,Front Office Manager