Royale Chulan Penang Reviews

I had a wonderful stay at Royale Chulan Penang. The room was spacious and elegant, truly living up to its name. The Sahur meal had a great variety of delicious options, making it a satisfying experience. The staff were friendly and attentive, ensuring a smooth and comfortable stay. Overall, a fantastic hotel with great service, good food, and a royal touch. Highly recommended!

The service attitude is very good, and the layout of the room is also very distinctive.

Great breakfast; very clean room and excellent customer service. Only downside is not a lot of parking; the outside facade misleading: once you get in, it’s 5 star hotel, almost. Will be back for sure. Loved the heritage feeling.

Everything is good, acceptable. The front desk staff Liang is nice. Pool towel and chair are always not enough for guests.

the hotel is nice and good, the food are okay, excellent location.. we enjoyed our stay in this hotel

Great location, easy to check in and check out.Breakfeast variaty choice and food also delicious.

The price was reasonable but I felt the service and cleanliness was not up to standard of a 4 star hotel. The hotel room was big, although it was aged. It had a sofa and separate room for Wardrobe and luggage. But the Aircon was weak, which made my stay uncomfortable. The temperature seems to be controlled by the hotel as it would always feel like 24-25 degrees no matter how low I set it. The corridors are also very hot and stuffy. Only the lobby has proper Aircon. The shower drainage was also poor and the toilet bidet is leaking. The safe box is spoiled and the Wardrobe doors don’t slide well. The bed linens had small stains and small hairs. The housekeeping staff need better training as they didn’t clean the room properly or replenish the amenities completely. One staff also chose to hold the lift, while I was inside, to mop the floor. I understand he was just doing his job, but he shouldn’t do it at the inconvenience of hotel guests. Front desk staff and cafe staff are very good though. The breakfast buffet was average, but no Penang dishes at all. Swimming pool is small but cozy and water is nice.

staff kt customer service kna lbih friendly bru customer rasa selesa..parking kena bayar yaa 😆

We enjoy our stay at Royale chulan Penang as its very strategic location. Just use the free bus ride within George town, we can see many historic building and place. We can also use other public bus to go other places as the main bus terminal is just near to the hot.

The hotel was very good, food also delicious and nearby to padang kota,

Everything is good. My room suitable for 2 kids for 1year 8 months and 3 years. Its spacious and clean.

I have a great stay here.. friendly housekeeping staff and the best thing was this hotel smells good along the pathway to the room..

wifi is patchy but place is close to almost everything. Comfortable as well.

Location is great and room is spacious