Zhenpin Hotel Reviews

Disappointing stay here. We had no choice but to extend our stay because it was Chinese new year and very difficult to find another place to stay and also my husband was sick so we had to change our plans and stay an extra night so he could rest. The place smelled like smoke everywhere. We have a baby with us and wanted a smoke free place. Despite the signs in the lobby saying No Smoking, people were smoking there and the front desk people didn’t care. The towels in our room had ashes on them and smelled like smoke. They were also ripped and badly needed to be replaced. (We got a smoke free room and learned on our trip that all they do for smoke free rooms is open the windows to air it out before you arrive. 🤦🏻♀️) There was insufficient toilet paper when we arrived and although they did provide more when we asked it was just inconvenient. The toilet paper holder was broken so we had to find somewhere else to put the roll of toilet paper. The sink leaked and it was supposed to be a dry washroom which is one of the reasons why I booked the place but turned out to be a wet washroom. Incredibly inconvenient with a baby. The shower drainage was missing a cover and it didn’t feel safe for my child when showering because her little feet could get stuck inside it. One of the days we needed to rest a little longer and the housekeeper asked us when we were leaving so she could clean our room. We said we needed 2 more hours (around 2pm) she kept trying to peer inside our room and said she wanted to get off work early. I found that incredibly rude. I understand it’s CNY and you want to go home early but that’s not something you should say to a guest who paid to stay at the hotel. Front desk people also did not seem friendly. Never saw any of them smile. We obviously don’t speak Chinese fluently and they laughed at us when they couldn’t understand us and wasn’t helpful in any way. Overall, not a very pleasant stay. Would not stay here again.

I believed your lies, it looked like a comfortable hotel from the photos, but when I got there I realized it was no different from a guesthouse! Also, your double-layer soundproof glass is very useful. When the person downstairs spits, I can hear it clearly, and I can tell where he spits by the sound. Starting at 12 o'clock in the middle of the night, the chickens in the village start crowing every 15 minutes. Did you set a timer for the chickens? After the cock crows, the dog follows. What do you want to do by giving me water that is only 38 degrees in the middle of winter? Let me describe to you how huge the water pressure is. It’s like the amount of water that three children would pee in at the same time! I won’t talk about hygiene. I, who used to sleep naked every day, have learned to wear clothes to sleep here. I have changed my habit of many years. There was a hole in the glass, they refused to change rooms when I wanted to, and there was no electricity when I inserted the card into the room. If your service attitude was a little better, you wouldn't have to write so many words!

Good service, comfortable environment, easy parking, and convenient location😊

Complete facilities, good hygiene, warm service

The environment is OK and the service is pretty good.

Very good, parking is also convenient.

The room is very clean and hygienic, and the price-performance ratio is high. The hotel parking lot is very spacious, and the security guard guards it 24 hours a day. The waiters are very enthusiastic!

Very good.

The room is spacious and bright, the surrounding area is convenient for dining, and the parking lot is free

Although it is at the crossroads, there are plenty of parking spaces, the facilities are relatively new, and it is clean.

Found it with navigation, parking is convenient and there are charging piles, which is very convenient. The facilities are complete and clean. It is worth recommending

This is also a bed and breakfast hotel. Overall it is very good. Business travel hotel. It is also more economical. There is parking in front of the hotel. Overall quite satisfied

Better than expected, facilities are OK, there is parking, free! The room is quite big.

The house they lived in was quite comfortable, the staff were very nice, and it was very close to attractions and train stations.