Hotels in Binhu Wanda, Wuxi

I arrived at noon to check in. The front desk asked if I had booked through the platform. I said yes, and they told me I would receive a check-in verification SMS. During this time, I asked if the room was fully booked for the day and if I could upgrade. They said no! Then I received a message about registering as a member. I asked why it was a registration message. I told the front desk I had already registered as a member and gave them my phone number. They replied that I wasn't a member. I considered showing them my Atour app login screen, but decided it was pointless. The front desk asked if I had booked a room without breakfast. They said yes, because my family member is also an Atour member and has a complimentary breakfast voucher in their account. I gave them my phone number, but they still said I wasn't a member (how could I have a complimentary breakfast voucher if I wasn't a member?). I thought it was pointless to waste time arguing about breakfast and asked to check in directly. However, they completely refused to meet my requirements when I booked through the platform. The room is next to the elevator, the fire escape, and faces the cleaning staff's work area. Fine! Since they discriminate against customers who book through Ctrip, why don't they just leave the platform? There are many ways to complete the registration task; you chose the lowest way to humiliate customers who book through the platform. Ridiculous! I've stayed at Atour hotels in more than ten cities, and this one is definitely unique! Excluding the front desk issue, the cleanliness of Atour's rooms is generally reliable. Although there is construction nearby and constant noise, it is understandable and I would give it a good review. However, I would definitely give it a bad review if I focused on the front desk!

Very good, not bad. The lady at the front desk is very welcoming. The room is very clean. Parking at the door is also very convenient. The hygiene is also very good. It is quiet and not noisy. The environment is good. I will come again next time.

The hotel is a former office building renovation, next to the construction, facilities and equipment are very complete, the location is very good, the traffic is very convenient, the breakfast is very rich, the front desk service is very good

My kids are grown up now, so I specifically booked a family room for this trip. The hotel started off great, but then I noticed the attention to detail was lacking! First, the single bed in the room was a spring bed, and the mattress was clearly old and deeply sunken in the middle, making it very uncomfortable to sleep on. My child didn't complain, but as a parent, I felt quite uneasy. Since it's a family room, why wouldn't they provide a standard single bed? Secondly, the restaurant service. The coffee machine needed cleaning, and I even told a staff member, but by the time we finished our meal, the coffee still hadn't been served. Breakfast in the restaurant goes until 10 AM, but when we went at 9:30 AM, some dishes and drinks were no longer being refilled. I don't think this is right. They don't offer a discount for eating after 9:30 AM, so shouldn't all food items be fully stocked?

We stayed here as a couple for a short visit, and overall it was a solid, budget-friendly option with good value for money. The room was generally clean, OK but nothing outstanding. One thing worth mentioning is the linen condition: the towels were clean and usable, but a couple had small holes from wear, and the bed sheets had a few light stains. It wasn’t a big issue for us, but if you’re very picky about spotless linens, it might bother you. Hopefully the hotel can improve this. Location-wise, it worked fine for what we needed, but it’s not close to tourist attractions or particularly interesting spots, honestly, we picked it mainly because it was affordable. We slept well, but keep in mind there’s construction across the street. The windows help, but you can still hear some noise in the morning, so if you’re hoping to sleep in, it could be a downside. In general: a comfortable, economical stay with decent cleanliness and good value, with a few small improvements needed.

Location & Transportation: ”The hotel is conveniently located right next to an intersection, making it easy to get in and out. Although it faces the street, it's very well soundproofed.” Room Experience: ”We stayed in a twin room, and it was more spacious than we expected. The mattress was just the right firmness, and there were two pillow options: down and buckwheat. The shower had excellent water pressure, and hot water came quickly.” Cleanliness: ”Overall, it was very clean, and the bedding was spotless white. However, there were some old stains on the carpet edges and a small amount of limescale in the bathroom corners.”

The owner is very nice and easy to talk to when changing rooms. The cats and dogs are adorable. During lunchtime, there was no one at the front desk, and the dog barked at us, but in the afternoon it came to sniff our shoes but didn't bite or bark. It seems to recognize people quite well. Very cute! #Location & Transportation: Bus stop right outside.

I was visiting Wuxi and after looking around nearby hotels, I chose the newly renovated Hanting. I originally booked two nights, but ended up staying just one. Located on Taihu Avenue, it's conveniently located. The front desk staff was generally friendly, though they were a bit overly helpful when asking guests to scan a QR code on their phones during check-in. The room, with its easy-to-care-for plastic, looked very clean. The soundproofing was poor, and as a light sleeper, I could clearly hear my neighbors talking in the middle of the night. The couple upstairs weren't arguing, but they were crying until 2 or 3 a.m.

The hotel is conveniently located near the subway. Amenities: A self-service washing machine and dryer are provided, which is very convenient. The room was very quiet; you couldn't hear traffic outside, which was quite nice. However, the air conditioner in the room was in serious need of maintenance. It was loud and noisy all night long, making it impossible to sleep. It was so noisy and disruptive to our sleep. We arrived late at night, so we didn't notice it at first, even when talking. But by the time we got to bed, the noise was incredibly noticeable. Environment: The room was very clean. Service: The front desk lady was very helpful and promptly addressed any needs. One night, for some reason, the door kept beeping when I closed it. I tried several times but it didn't work. I called front desk, and they told me to fix it, so we sent for engineering. After several attempts, it fixed it, so I called back. They said they'd still send for engineering. When the engineer arrived, perhaps because it was too late, he was very rude and gave us a lecture. Seriously, we paid for it. Even if you're angry about making a wasted trip during business hours, you should still be polite. It really disrupts your mood. Let me tell you about the air conditioner. It's really loud.

The hotel is a bit old, but the rooms are very spacious. The style is reminiscent of a state-run guesthouse, focusing on affordability. The surrounding snack options are decent, and since I was traveling with elders, they were quite satisfied. It's a good fit for seniors who aren't too particular about modern decor. From the outside, it looks unassuming, but it's actually quite large inside, with several buildings and even robot room service. If the hotel could upgrade its facilities and ambiance, it would be even more popular. For younger guests, it might feel like a blast from the 90s. It's also conveniently located for sightseeing. I recommend visiting Huishan Ancient Town; the night view is stunning, and the old houses in the daytime have their own unique charm.