Crowne Plaza Wuxi Lake View

Crowne Plaza Wuxi Lake View Reviews

Crowne Plaza Wuxi Lake View

No. 5 Wanda Cultural Tourism City, Binhu District, Wuxi, Jiangsu, ChinaView Hotel Details
Crowne Plaza Wuxi Lake View
Crowne Plaza Wuxi Lake ViewCrowne Plaza Wuxi Lake ViewCrowne Plaza Wuxi Lake View
Check available rooms for your travel dates
We Price Match
1 night

Crowne Plaza Wuxi Lake View Guest Reviews

4.6/5
Very Good
2334 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(2334)
Positive reviews(2221)
Reviews with photos/video(650)
Large rooms(170)
Perfect for kids(156)
Friendly front desk staff(103)
Secluded lake view(91)
Has facilities for children(49)
Great swimming pool(36)
Close to amusement park(21)
Negative reviews(113)
Cheofatso
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The services were exceptional, and the staff was incredibly attentive. Thanks to their dedication, I was able to enjoy a truly relaxing weekend.
Response from Property: Dear Guest! Thank you for choosing Crowne Plaza Wuxi Rongchuang.We glad that your warm replying to us. The quiet environment can bring good memories to your journey. We strive to provide home- like service to every guest, so that you can have a relaxing rest while staying in. Thank you again for your praise. We sincerely look forward to your next stay.
Malgorzata
Superior Double Room
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 5, 2025
Warm water in the swimming pool - very comfortable.
Response from Property: Dear Guest! Thank you for choosing Crowne Plaza Wuxi Rongchuang.We glad that your warm replying to us. The quiet environment can bring good memories to your journey. We strive to provide home- like service to every guest, so that you can have a relaxing rest while staying in. Thank you again for your praise. We sincerely look forward to your next stay.
Aang Hidjaja
Deluxe Lake-view King Room
Stayed in Sep 2023
Business travelers
40 review
4.7/5
Amazing
Posted on Oct 20, 2023
A little bit far from the city-center. Good park to walk around
Response from Property: 尊敬的賓客:您好!感謝您選擇入住無錫融創皇冠假日酒店,很高興您對我們温馨的服務,幽靜的環境,豐盛的早餐能給您的旅程帶去美好的回憶。我們努力向每一位賓客提供賓至如歸的服務,讓您入住的同時得到放鬆的休息。再次感謝您對我們的好評,我們真誠地期待您的下次入住。
Guest User
Deluxe Room (2 beds)
Stayed in Nov 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 22, 2023
Big room but location is hard to get to
Response from Property: 尊敬的賓客:您好!感謝您選擇入住無錫融創皇冠假日酒店。關於您點評中所提到的問題,我們已通知相關部門,並將在以後的工作中加強員工服務技能和管理方面的培訓。酒店毗鄰無錫融創茂,無錫融創樂園,您可以輕鬆抵達無錫融創文旅城內的各個遊玩目的地。期待還有機會為您提供服務,祝您生活愉快!
Guest User
Deluxe Double Room
Stayed in Nov 2022
Family
7 review
4.5/5
Great
Posted on Jan 23, 2023
We love the Crowne Plaza and always try to book ourselves there when we’re on vacation. The rooms are clean and the staff are friendly. They are near the mall so there are a lot of restaurants nearby to try. I love taking walks by the lake. Beautiful!
Response from Property: Dear guests, thank you for choosing Crowne Plaza Wuxi Sunac Hotel and making pertinent comments. We value your opinions and will continue to improve the details and quality of our services. At the same time, we look forward to your stay again and witness our meticulous and intimate hospitality with professional service standards.
Melz
Deluxe Double Room
Stayed in Oct 2022
Travel with friends
24 review
3.5/5
Posted on Nov 16, 2022
We only booked 1 night to explore the city. Upon arrival the reception told us we have to go do a PCR test (although we had a valid 24hr test when checking in). We went from one testing site to another, nowhere could they help us because we weren’t registered living in Wuxi. Then they told us we don’t need a test because we are leaving again the next day. We spent our whole day looking for a PCR testing site - didn’t get to do anything else. Rooms were good, just extremely hot. Even when you turn the airconditioner on, the room was about 26 degrees the whole time.
Response from Property: Dear guests, thank you very much for choosing to stay at Crowne Plaza Sunac Wuxi. We are very sorry that we failed to give you a perfect experience. Your feedback and opinions are very important to us. We will use them as the basis for providing you with better service and as an important basis for future improvement and perfection. Thank you again for your patronage
Jacobus Carolus
Superior Twin Bed Room
Stayed in Jul 2022
Family
170 review
3.0/5
Posted on Aug 22, 2022
Was close to the Wuxi aquarium and shopping mall and an amusement park but to be honest not too many other things to do nearby. Were a lot of customers in the hotel which caused the breakfast buffet to be full. Had to wait in line for a seat. Staff is friendly and hotel is very clean. For 2-3 days is perfect to stay.
Response from Property: Dear guest: Thank you very much for your comments about our hotel. We are pleased to know that you enjoyed your stay. It is also the greatest pride of our employees. Your feedback is very important to us. We look forward to seeing you again.
Brittaneygovender
Superior Double Room
Stayed in Jan 2022
Couples
16 review
5.0/5
Outstanding
Posted on Feb 7, 2022
Very beautiful view and close to Sunac park.
Response from Property: 尊敬的賓客:您好,感謝您入住無錫融創皇冠假日酒店並與我們分享入住感受,非常高興獲悉您下次到訪無錫後會再次考慮入住無錫融創皇冠假日酒店。我們期盼在下一次相遇時為您呈現更多精彩!酒店總經理:顧崢嶸
Guest User
Deluxe Lake-view King Room
Stayed in Mar 2023
Family
1 review
4.7/5
Amazing
Posted on Apr 3, 2023
gooood
Response from Property: 尊敬的賓客:您好,非常感謝您選擇入住無錫融創皇冠假日酒店。非常遺憾沒能給您一次完美的體驗,您的反饋和意見對我們非常重要,我們將以此作為為您提供更加優質服務的基礎,且成為今後改進和完善的重要依據。 再次感謝您的惠顧蒞臨
Jinsibolichangsunwuji
Superior Double Room
Stayed in Dec 2024
Family
17 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The hotel is good. It is very convenient to go to Sunac. The room is large and the scenery outside the window is also good. The butler YUKI added WeChat in advance to contact the arrival time. The service is great. Will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Crowne Plaza Wuxi Sunac! Our guest rooms start from 50 square meters in size, and each room is equipped with an extra-wide balcony. When the weather is suitable, you can take a nap on the balcony or enjoy the beautiful Xuelang Lake view to relax. The hotel's geographical location is also very advantageous. It only takes five minutes to walk to Wuxi Sunac Mao, Wuxi Sunac Sea World, Wuxi Sunac Snow World and other leisure travel destinations, which is convenient and fast. I hope you will always pay attention to and support Crowne Plaza Wuxi Sunac. We look forward to your visit again and wish you a happy life!
Guest User
Superior Twin Bed Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Perfect trip, the housekeeper Chunyan's service is great, with various warm reminders. The hotel is very close to Sunac Land and Sunac Snow World, and you can walk there. It's only a few steps back to the hotel when you are tired. It's very convenient. There are also many places to eat in the surrounding complex. The lake view room in the hotel has a beautiful view.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are glad that you have chosen to stay at Crowne Plaza Wuxi Sunac and share your wonderful experience here. We believe that you and your family will have a wonderful memory of this trip to Wuxi. Thank you for your recognition of the hotel rooms, hygiene and services, which has given the hotel a great motivation. We will continue to maintain and continuously improve the service level to bring guests a warmer feeling. We sincerely hope that when you come to this beautiful city of Wuxi again, you will choose Crowne Plaza Wuxi Sunac again and create another wonderful memory with us. I wish you and your family a happy life!
acold
Deluxe Double Room
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is very close to Sunac. It is very convenient to walk there. The housekeeper Yuki was very considerate in contacting us in advance. If you need room service, it will be delivered quickly. The children had a great time skiing and will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Crowne Plaza Wuxi Sunac! Our guest rooms start from 50 square meters in size, and each room is equipped with an extra-wide balcony. When the weather is suitable, you can take a nap on the balcony or enjoy the beautiful Xuelang Lake view to relax. The hotel's geographical location is also very advantageous. It only takes five minutes to walk to Wuxi Sunac Mao, Wuxi Sunac Sea World, Wuxi Sunac Snow World and other leisure travel destinations, which is convenient and fast. I hope you will always pay attention to and support Crowne Plaza Wuxi Sunac. We look forward to your visit again and wish you a happy life!
Guest User
Superior Twin Bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The room is large and clean, and the service attitude is also very good. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Crowne Plaza Wuxi Sunac! Our guest rooms start from 50 square meters in size, and each room is equipped with an extra-wide balcony. When the weather is suitable, you can take a nap on the balcony or enjoy the beautiful Xuelang Lake view to relax. The hotel's geographical location is also very advantageous. It only takes five minutes to walk to Wuxi Sunac Mao, Wuxi Sunac Sea World, Wuxi Sunac Snow World and other leisure travel destinations, which is convenient and fast. I hope you will always pay attention to and support Crowne Plaza Wuxi Sunac. We look forward to your visit again and wish you a happy life!
🐒*xiaohouji
Superior Twin Bed Room
Stayed in Dec 2024
Other
17 review
5.0/5
Outstanding
Posted on Jan 12, 2025
Very good, very good, very good ~ I have said important things three times ~ I have stayed in this hotel many times ~ The environment is first-class, the scenery is first-class, the experience is first-class, the staff is also very friendly, it is worth coming again ~
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you very much for choosing to stay at Crowne Plaza Wuxi Sunac! Our guest rooms start from 50 square meters in size, and each room is equipped with an extra-wide balcony. When the weather is suitable, you can take a nap on the balcony or enjoy the beautiful Xuelang Lake view to relax. The hotel's geographical location is also very advantageous. It only takes five minutes to walk to Wuxi Sunac Mao, Wuxi Sunac Sea World, Wuxi Sunac Snow World and other leisure travel destinations, which is convenient and fast. I hope you will always pay attention to and support Crowne Plaza Wuxi Sunac. We look forward to your visit again and wish you a happy life!
Nicole88
Superior Twin Bed Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 11, 2025
The experience of Crowne Plaza Wuxi was definitely beyond our expectations. Butler Daisy was very patient and provided us with many travel suggestions and made detailed arrangements. It was a very happy trip!
Original TextTranslated by Google
Response from Property: Dear guest: Hello, we are glad that you have chosen to stay at Crowne Plaza Wuxi Sunac and share your wonderful experience here. We believe that you and your family will have a wonderful memory of this trip to Wuxi. Thank you for your recognition of the hotel rooms, hygiene and services, which has given the hotel a great motivation. We will continue to maintain and continuously improve the service level to bring guests a warmer feeling. We sincerely hope that when you come to this beautiful city of Wuxi again, you will choose Crowne Plaza Wuxi Sunac again and create another wonderful memory with us. I wish you and your family a happy life!