Emeishan Gelaiya Resort

Emeishan Gelaiya Resort Reviews

Emeishan Gelaiya Resort

No. 128 Guanxiu Road, Eshan Subdistrict, Emeishan, Sichuan, ChinaSee Hotel Details
Emeishan Gelaiya Resort
Emeishan Gelaiya ResortEmeishan Gelaiya ResortEmeishan Gelaiya Resort
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1 night

Guest Reviews

9.3/10
Very Good
1377 review
Verified reviews
Location9.3
Amenities9.2
Service9.4
Cleanliness9.3
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All reviews(1377)
Positive reviews(1346)
Reviews with photos/video(331)
Offers pick-up/drop-offs(194)
Relaxing hot springs(188)
Delicious breakfast(161)
Perfect for kids(128)
Excellent afternoon tea(41)
Has play area for children(18)
Clean pool(14)
Negative reviews(31)
Guest User
Smart bed for Winter Olympics
Stayed in Oct 2025
Traveling with friends
17 review
2.0/10
Posted on Nov 24, 2025
Me and my partner stayed at this hotel, but the experience was really disappointing. The place didn’t look like a hotel at all — more like an apartment complex next to a retirement home. The advertisement promised a mountain view, but our room faced the retirement home instead. The photos were clearly photoshopped. The listing also showed a nice resort area with cafés, but when we asked the staff, she told us it is not available and it under work . At around 12:30am, we were woken up by really loud banging and heavy footsteps for almost an hour that was the one thing about this hotel that made me really disappointed .It scared us and made it hard to sleep. The next morning, breakfast was very limited, and we even saw cockroaches near the food, which put us off completely. Overall, the false advertising and the poor experience left us very upset and disappointed
Response from Property: 尊敬的賓客:沒有達到你的預期入住體驗。我們深表歉意。關於您提到的噪音問題,我們深感抱歉。需要向您説明的是,您所聽到的聲響並非來自酒店內部,而是當時整個樂山片區區域的環境噪音,這部分確實超出了我們的控制範圍,我們對此也感到非常無奈。同時,我們的房型確實分為兩種朝向:一面是您提到的山景房,視野開闊,但相對靠近外圍道路;另一面則是朝向內部小區,環境會更為安靜。我們很樂意為注重休息質量的客人優先安排朝向小區一側的安靜房間,很抱歉在您入住時未能及時瞭解您的偏好並做出相應安排。對於您反饋的早餐和衞生問題,我們尤為重視。關於您遇到的情況,我們已立即安排進行徹底的消殺和檢查,並將加強日常的清潔防治工作,確保餐飲環境的絕對安全。同時,我們的早餐提供了數十個品種以供選擇,旨在滿足不同客人的需求,如未能符合您的口味,我們深表歉意。我們也會持續優化餐品,力求讓更多客人滿意。我們非常重視您的所有反饋,這讓我們看到了服務中可以提升的細節。真誠希望能有機會再次為您服務,為您帶來一次寧靜而滿意的入住體驗。
Guest User
Deluxe Twin Suite
Stayed in Aug 2025
Family
18 review
9.5/10
Amazing
Posted on Sep 27, 2025
The room is big. Close to baogao temple and tourist center. More like apartment complex
Response from Property: 【❤高鐵站免費接送 離景區遊客中心1.5公里❤】尊敬的賓客:您好!在峨眉,您就是我們最尊貴的朋友,您的滿意才是我們最大的心願,感謝您給與我們的認可,我們一定會做到更好。聆聽這世界上最美妙的聲音,是微風吹落露珠的美好;欣賞一幅歲月刻出的圖畫,是朗月點綴星空的奇妙。送去美好的祝福,祝您幸福生活快樂逍遙。歡迎您隨時回家~~~~
M637465****
Deluxe Twin Suite
Stayed in Jul 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on Sep 1, 2025
The hotel is ideally located very close to the scenic area, boasting a beautiful environment and fresh air. The service was incredibly attentive, and the breakfast was absolutely delicious. They offered a generous amount of complimentary amenities, including station pick-up/drop-off, fresh fruit, and afternoon tea. The overall service was truly outstanding.
Original TextTranslated by Google
Response from Property: ❤Intimate Butler Service❤】Dear guest: Hello! Simple days are like a cup of fragrant tea, the more you taste it, the more delicious it becomes. Good quality things will prove their value under the verification of time. Time has proved that our meeting is right and worthwhile. We will redouble our efforts to provide high-quality services to repay your support.
xiaojing
Fun parent child room
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Aug 30, 2025
We booked this hotel for our family trip to Chengdu to see the pandas and to Emei Mountain for the monkeys. It was a fantastic choice! The rooms are large, modern, and very clean. There's a convenient shuttle service that takes you between the lobby and the rooms. We even received complimentary milk tea and welcome fruits upon check-in. Our kids absolutely loved the loft room – it had cute panda and elephant stuffed animals, and having two bathrooms was incredibly practical. We got lucky on our Emei Mountain visit; it was raining on the way, but cleared up when we reached the summit, and we saw tons of monkeys, which made the children ecstatic! The hotel is also very close to the city center, making dining super easy.
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6/9
Response from Property: Dear Guests, Hello! Thank you very much for your support and trust. We will continue to uphold our philosophy of dedicated service and attentive service, ensuring that your stay at the Glaiya Hot Spring Hotel feels like home. We look forward to your return to review our progress and wish you a happy day.
Kuailedenongfu
Deluxe Two Bedroom Suite
Stayed in Jul 2025
Family
21 review
9.5/10
Amazing
Posted on Aug 25, 2025
It rained at Mount Emei, and it was a shame we had to give up on our hike. However, the room I booked was good. Recommended.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "attentive service". We are trying our best to find opportunities to provide you with services and offer you a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
1561102****
Suite With View
Stayed in Jun 2025
Family
3 review
10/10
Outstanding
Posted on Jul 30, 2025
The location of the accommodation is quite good, just about 2 kilometers from the scenic area, and they offer a complimentary shuttle service to and from Emei Mountain Station. Checking in, it felt more like a one-bedroom apartment-style guesthouse. The bathroom featured a separate wet and dry area, and the facilities appeared very clean. The breakfast on the second day was also quite extensive, and I especially loved the braised beef noodles. The price was fairly reasonable too. We were quite lucky; we even got to see the sunrise on our second day.
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6/10
Response from Property: ❤Free High-Speed ​​Railway Station Pickup❤ Dear Guest: Hello! Thank you very much for your review and your recognition. Satisfaction is only the starting point; surprise and touching moments are our ultimate goal. Being together is fate. It's like returning home, and we are delighted to make friends with every guest. We meticulously care for every detail, making the Glaiya Hot Spring Hotel an even more welcoming place. We look forward to seeing you again!
morgenmao
Special Queen Room
Stayed in Jun 2025
Family
8 review
9.7/10
Amazing
Posted on Jul 30, 2025
The room was well-equipped, and the bath towels were specially sterilized and individually sealed, ensuring impeccable hygiene. The latex pillows and mattress were extremely comfortable! Despite our late arrival at 10:30 PM, the staff still greeted us warmly. Upon learning that our child enjoys yogurt, they thoughtfully prepared yogurt, fresh welcome fruits, and snacks for us. The breakfast was also quite good, featuring freshly cooked bacon. The beef and pork rib noodles were delicious, and the complimentary fruit tea was very tasty. My only minor suggestion would be if they could offer freshly ground coffee!
Original TextTranslated by Google
Response from Property: [❤Warm Goodnight Porridge Delivered to Your Room❤] Dear guests! Thank you for choosing the Glaiya Hot Spring Hotel as your accommodation for this trip. We are honored to know that you enjoyed your stay. Thank you again for your trust, support, and affirmation! We sincerely invite you to share your stay with your friends. The entire Glaiya Hot Spring Hotel family looks forward to seeing you again! We wish you a happy life.
Yangguniang
Fun parent child room
Stayed in Jun 2025
Family
28 review
10/10
Outstanding
Posted on Aug 14, 2025
The entire complex is quite extensive, with many buildings located within the resort grounds. The room itself was perfectly fine. The hot springs are a real highlight and very suitable for families with children. Swimsuits sold at the hotel were quite expensive, but the staff were excellent and recommended buying them from a nearby supermarket, which was indeed much cheaper. We had a fantastic time, and the hot springs were incredibly relaxing. The pools offer varying depths, making them perfect for kids to enjoy.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and your compliments! We are delighted to have brought you a wonderful time. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your return! We welcome you back to experience it again and wish you a happy life!
M505350****
Deluxe Two Bedroom Suite
Stayed in Jun 2025
Family
1 review
9.2/10
Great
Posted on Jul 28, 2025
The room was spacious, just as advertised. It's ideal for families, with a thoughtful welcome fruit platter. The front desk staff were friendly and attentive; they even came to pick us up when it rained. Breakfast was plentiful and varied. They also have hot springs and a swimming pool to enjoy. Overall, a very satisfying stay.
Original TextTranslated by Google
Response from Property: [❤Intimate Butler Service❤] Dear Guest: Hello! Simple days are like a cup of fragrant tea; the more you savor it, the more flavorful it becomes. Good things will prove their value over time. Time has proven that our meeting was right and worthwhile, neither too early nor too late. We will redouble our efforts to provide high-quality service in return for your support.
Hapo518
Suite With View
Stayed in Jun 2025
Traveling with friends
14 review
10/10
Outstanding
Posted on Jul 21, 2025
The room was very spacious and clean. The hotel had excellent facilities, including a swimming pool and a children's splash pool. The front desk staff were also very friendly. Breakfast offered a good variety, and the price was reasonable.
Original TextTranslated by Google
Response from Property: [❤Free High-Speed ​​Railway Station Pickup❤] Dear Guests, Hello! Thank you very much for your support and trust. We will continue to uphold our philosophy of dedicated service and attentive service, ensuring that your stay at the Glaiya Hot Spring Hotel feels like home. We look forward to your return to review our progress and wish you a happy day!
M35269****
Suite With View
Stayed in May 2025
Business traveler
32 review
10/10
Outstanding
Posted on Jun 28, 2025
The front desk and butler service were excellent. The ambiance was beautiful, and the entire experience was delightful. It's conveniently located near the high-speed train station, and they offer a shuttle service. Highly recommended!
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6/8
Response from Property: [❤Free pick-up from the high-speed rail station, 1.5 km from the scenic area visitor center❤] Dear guest: Hello! At Emei, you are our most valued friend. Your satisfaction is our greatest wish. Thank you for your recognition, and we will do our best to do better. Listen to the most beautiful sound in the world, the beauty of the breeze blowing dewdrops; appreciate the wonder of the bright moon embellishing the starry sky, a painting carved by time. Sending you my best wishes, wishing you a happy and carefree life. Welcome home at any time~~~~
mubu
Suite With View
Stayed in May 2025
Business traveler
70 review
10/10
Outstanding
Posted on Jul 14, 2025
The hotel is in a fantastic location, and the rooms are really spacious, which is perfect for families. Emei Mountain is not far and very quick to get to. Plus, their high-speed rail station shuttle service is excellent. Definitely worth booking!
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Response from Property: [❤Alcohol wipes and disposable face cloths are available❤] Hello, dear family! Thank you very much for your support of our hotel and your recognition of our butler service. Everything we do is to provide every guest with a unique vacation experience. We are deeply moved by your satisfaction and affirmation, and we will continue to work hard to be ready for your return at any time.
Chengdulvpaixiaowei
Suite With View
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 19, 2025
The living room was very spacious, the bedding was incredibly comfortable, and my wife and son had a fantastic time.
Original TextTranslated by Google
Response from Property: [❤Warm Goodnight Porridge Delivered to Your Room❤] Hello, dear family! We love having you here, and we hope you'll come again! We hope your warmth will accompany you all the way. It's a pleasure to meet you. Xiaoya serves every guest with heart, and we cherish your encounter. Thank you for your trust in our words. We wish you and your family happiness every day. We will never forget our original aspiration and forge ahead. Thank you for your choice and recognition along the way, and we sincerely look forward to seeing you again!
M53637****
Deluxe Two Bedroom Suite
Stayed in May 2025
Family
5 review
10/10
Outstanding
Posted on Jun 14, 2025
Our entire stay was excellent. The hotel is located within a retirement community, with a shuttle service connecting the hotel and its lobby. Our butler was exceptionally helpful. The first floor boasts an indoor playground and Lego blocks, making it incredibly kid-friendly. Strongly recommended for anyone visiting Mount Emei with both parents and children.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your support and trust. We will continue to uphold our philosophy of dedicated service and attentive service, ensuring that your stay at the Glaiya Hot Spring Hotel feels like home. We look forward to your return to review our progress and wish you a happy day!
M505013****
Deluxe Twin Suite
Stayed in May 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jun 2, 2025
The room was spotless. The staff were incredibly attentive throughout our stay. Late-night congee, breakfast, and complimentary milk tea were available. They even offered a shuttle service directly to our room door. It was a truly satisfying stay, and I would definitely consider staying here again on my next trip to Mount Emei.
Original TextTranslated by Google
Response from Property: Thank you for choosing the Glaiya Hot Spring Hotel as your accommodation for this trip. We are honored to know that you enjoyed your stay. Thank you again for your trust, support, and recognition! We sincerely invite you to share your experience with your friends. The entire Glaiya Hot Spring Hotel family looks forward to welcoming you back! We wish you a happy stay!