No.398 Phoenix Street, Taicheng, Taishan, Guangdong, 529200, ChinaView Hotel Details
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New World Taishan Hotel Guest Reviews
4.6/5
Very Good
1452 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(1452)
Positive reviews(1418)
Reviews with photos/video(425)
Friendly front desk staff(95)
Well decorated(86)
Tasty food(53)
Luxurious(25)
Tasty restaurant(23)
Excellent afternoon tea(8)
Negative reviews(34)
MIB111
Standard Queen Room
Stayed in Oct 2024
Family
95 review
4.7/5
Amazing
Posted on Nov 21, 2024
This is the only one 5 stars hotel in Taishan city. Staffs are friendly with very good service. A pleasant stay.
Response from Property: Dear guest; Thank you for choosing the New World Taishan Hotel and appreciated for your good comment, should you need any other assistance, please feel free to let me know, looking forward for your next stay. Best Regards.
Guest User
Executive Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 13, 2025
New World hotel is truly a world class hotel. The hotel layout is huge and the hotel lobby leading to the lift lobby has mesmerising ceiling art not unlike Sistine Chapel.
Check in was quite swift. We met Ki Ki and she is indeed very kind, helpful and patient with us; going beyond extra miles in helping us navigating the city, booking cab, introducing good restaurants & even helping us to find & locate our ancestor's village by contacting the relevant association! I have to say she is a true gem in the hotel! Our heartfelt gratitude and appreciations go beyond words for her.
Response from Property: Dear guest, Thank you for choosing New World Taishan Hotel, and appreciated for sharing you stay experience with us. Looking forward to your next stay and we're delighted at your service. Should you need any other assistance, please feel free to let me know.
Guest User
Superior Twin Room
Stayed in Mar 2024
Family
11 review
4.0/5
Very Good
Posted on Apr 8, 2024
Spacious room, beautiful room, auto curtain and beautiful view.
The drawback is the room service was so slow.
Response from Property: Dear guest; Thank you for staying in New World Taishan Hotel, and share you experience with us; apologized for the inconvenience that happened during your stay, we will try our best to improve and wish be back next time. Best regards.
Guest User
Executive Queen Room
Stayed in Sep 2024
Family
4 review
4.2/5
Very Good
Posted on Oct 13, 2024
The Gym needs a lot of update, otherwise the hotel all in all is not bad
Response from Property: Dear Guest: Thank you for choosing the New World Taishan Hotel and appreciated for sharing your stay experience with us, apologized for the inconvenien that the Gym caused, we will try our best to improve and hope you be back next time. Looking forward for your next stay! Best Regards.
Chan
Superior Queen Room
Stayed in Apr 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on May 19, 2024
Best hotel in Taishan. The rooms are very clean and nice. Will only stay here in taishan
Response from Property: Dear guests, thank you for choosing New World Taishan Hotel! We are glad to hear that you are satisfied with the experience of this stay, which is our honor, but also makes us more motivated to create wonderful and unforgettable experience for you and more guests, thank you again for your sharing and evaluation, and sincerely look forward to your coming again to experience more of our services and products. Best Regards.
Victor
Superior Queen Room
Stayed in Feb 2024
Couples
2 review
3.7/5
Posted on Mar 17, 2024
Good service
Response from Property: Dear guest: Thanks for choosing New World Taishan Hotel and share your stay experience with us; wish you come back next time and have a nice day. Best Regards.
Guest User
Standard Queen Room
Stayed in Feb 2024
Travel with friends
14 review
4.5/5
Great
Posted on Apr 4, 2024
Shampoo and conditioner empty but no one refill it after tidy up the room. Diversification of food on the restaurant.
Response from Property: Dear guest; Thank you for staying in New World Taishan Hotel, and share you experience with us; apologized for the inconvenience that happened during your stay, we will try our best to improve and wish be back next time. Best regards.
Ken CMCC
Deluxe Queen Room
Stayed in Jan 2024
Business travelers
2 review
4.0/5
Very Good
Posted on Mar 11, 2024
Quite nice hotel with good location , we stay there one night and enjoy
Response from Property: Dear guest: Thanks for choosing New World Taishan Hotel and share your stay experience with us; wish you come back next time and have a nice day. Best Regards.
JIAN HUI
Deluxe Queen Room
Stayed in Jun 2024
Family
7 review
4.5/5
Great
Posted on Jul 9, 2024
Good location. Clean.
Response from Property: Dear guests, thank you for choosing New World Taishan Hotel! We are glad to hear that you are satisfied with the experience of this stay, which is our honor, but also makes us more motivated to create wonderful and unforgettable experience for you and more guests, thank you again for your sharing and evaluation, and sincerely look forward to your coming again to experience more of our services and products. Best Regards.
Reiko L
Deluxe Twin Room
Stayed in Jun 2024
Family
6 review
4.0/5
Very Good
Posted on Jul 23, 2024
big room and nice
Response from Property: Dear guests, thank you for choosing New World Taishan Hotel! We are glad to hear that you are satisfied with the experience of this stay, which is our honor, but also makes us more motivated to create wonderful and unforgettable experience for you and more guests, thank you again for your sharing and evaluation, and sincerely look forward to your coming again to experience more of our services and products. Best Regards.
Guest User
Deluxe Twin Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Great
Response from Property: Dear guest; Thank you for choosing the New World Taishan Hotel and appreciated for your good comment, looking forward for your next stay. Best Regards.
Guest User
Superior Twin Room
Stayed in May 2023
Family
1 review
5.0/5
Outstanding
Posted on Jul 27, 2023
卫生:OK
环境:OK
设施:OK
服务:ok
Response from Property: 尊敬的300099****:感謝您選擇入住我們酒店並分享您的入住感受,簡單而精煉的好評卻讓我們倍感榮幸,感謝您的選擇與支持,我們一定再接再厲,為您打造優質的睡眠環境,貼心的服務,期待與您下次重逢!賓客關係部
Guest User
Superior Queen Room
Stayed in Nov 2024
Family
5 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel is clean, with good service, quiet and convenient. Thank you for the room upgrade. Guests asked the staff to make arrangements... It is convenient for travel. I will choose New World next time I travel...
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I am very happy to know that you had a pleasant trip in our hotel. I have conveyed your praise to your colleagues and leaders. Everyone is very happy. Next time you have time to come to Taishan, I hope you can choose to stay in our hotel again. I believe we will definitely bring you a better hotel experience! Sincerely
Guest User
Executive Twin Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2024
The hotel lobby is very clean and the staff is very friendly. The room is new and large! The breakfast is rich and diverse, the hot food is hot enough, and the restaurant is clean. But there is no tram charging space!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您下榻台山新世界酒店並與我們分享您的入住體驗,感謝您對酒店的肯定;您的意見對於我們改進服務和提升體驗至關重要。 如果您有任何其他問題或建議,歡迎隨時與我們聯繫;我們期待着有機會能夠再次為您提供更出色的服務。 誠摯的
Honwai
Superior Queen Room
Stayed in Nov 2024
Family
4 review
4.0/5
Very Good
Posted on Dec 22, 2024
Overall, I am satisfied, especially the food is of a very high standard. A double bed room + morning and evening buffet for two costs more than 600 yuan. Great! The point of deduction is that the general room lacks a bathtub.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you for staying at Taishan New World Hotel and sharing your stay experience with us. We are honored to receive your recognition of our hotel's buffet. We are also deeply sorry for your problem that the room does not have a bathtub. Hotel Administration Rooms above the room type will be equipped with bathtubs. We hope to provide you with a perfect stay experience in the future; if you have any other questions or suggestions, please feel free to contact us at any time; we also look forward to your next stay! Sincerely