Imperial Nha Trang

Imperial Nha Trang Reviews

Imperial Nha Trang

20 Trần Phú, Vĩnh Hoà, Vinh Nguyen, Nha Trang, Khanh Hoa Province, VietnamView Hotel Details
Imperial Nha Trang
Imperial Nha TrangImperial Nha TrangImperial Nha Trang
Check available rooms for your travel dates
We Price Match
1 night

Imperial Nha Trang Guest Reviews

4.3/5
Very Good
27 review
Verified reviews
Location4.3
Amenities4.2
Service4.3
Cleanliness4.4
Filter by:
Sort by:
All reviews(27)
Positive reviews(18)
Reviews with photos/video(4)
Negative reviews(2)
Guest User
Family Room, Balcony, Sea View
Stayed in Sep 2024
Family
1 review
3.7/5
Posted on Sep 26, 2024
Generally, the hotel is good and staff are very helpful and friendly. Great experience in staying at the hotel.
MintRDA
Superior Room
Stayed in Jun 2024
Business travelers
65 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Near the beach. Quiet location with many of local restaurant. Fresh seafood center is very closed to this hotel. 70% price compare to at the center, amazing :))
Guest User
Suite, Balcony, Sea View
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Jul 13, 2024
All Staffs are friendly and enthusiasm!
ОГ
Family Room, Balcony, Sea View
Stayed in Aug 2024
Family
3 review
3.7/5
Posted on Aug 7, 2024
We stayed at the Imperial Hotel from 03.08 to 06.08.24. We were very disappointed with the hotel. Firstly, I never understood people who were unhappy with the breakfast at the hotel. So I found myself in this situation. Apart from eggs (which were overcooked), there was nothing to eat. We were very shocked when we saw boiled instant noodles for breakfast. The beach across the road from the hotel is dirtier than in the center (near Lotus). There is a port nearby, so there is more garbage. To the right of the hotel for the next 1.5 km there is nothing - only the port fence. To the left - to some kind of life, you need to walk along the park for 500 meters. The price for the hotel is very high. When we left the hotel, we were not even allowed to wait for a taxi inside the hotel, they put us out in the sun. I do not recommend this hotel.
Original TextTranslated by Google
lanhhh
Deluxe Room, Balcony, City View
Stayed in Dec 2024
Couples
5 review
4.0/5
Very Good
Posted on Dec 10, 2024
Got a good price with a street view and bathtub, but the equipment was a bit old, the TV couldn't watch YouTube, the wifi was a bit weak, the bathroom light was a bit dark. The staff were very supportive and enthusiastic.
Original TextTranslated by Google
sunmy
Family Room, Balcony, Sea View
Stayed in Jul 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Jul 3, 2024
Nice hotel, good location, nice staff, will come back when I have a chance to come here
Original TextTranslated by Google
Guest User
Premier Room, Balcony, Sea View
Stayed in Dec 2024
Travel with friends
2 review
4.5/5
Great
Posted on Dec 17, 2024
Good hot water system
Original TextTranslated by Google
Nguyen Y
Superior Room, City View
Stayed in Jun 2023
Family
17 review
4.7/5
Amazing
Posted on Jun 20, 2023
Satisfied. Will come back next time. Opposite the beach
Original TextTranslated by Google
Thy Nga
Suite, Balcony, Sea View
Stayed in Jul 2022
Family
1 review
4.0/5
Very Good
Posted on Jul 17, 2022
The location and view of the hotel is great, however, the hotel seems old with old architecture, the suite room class is not very nice and small, it usually looks like a superior class, the view directly to the sea can see the pearl island very well. beautiful but limited because the balcony is very big and high
Original TextTranslated by Google
Guest User
Superior Room, City View
Stayed in Mar 2022
Couples
1 review
5.0/5
Outstanding
Posted on Mar 17, 2022
The breakfast was great and the environment was great. And there is a free swimming pool and a sports hall on the top floor.
Original TextTranslated by Google
Guest User
Stayed in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 22, 2024
The staff at this hotel were truly exceptional—kind, patient, and incredibly helpful in every way. Their hospitality made my stay an absolute pleasure, and I can't express enough gratitude for the quality service. The hotel itself was great, with a fantastic balcony offering stunning sea views, perfect for capturing beautiful sunrise shots away from the crowds. If you're looking for a sunset view, head to the rooftop gym next to the swimming pool—it’s a great spot. Although I didn’t get to use the steam room or sauna, they are available for guests. The salted swimming pool is also a refreshing escape during the day. Breakfast exceeded my expectations. I enjoyed a delicious variety, including omelets, fresh bread, fruit, and high-quality meats. The selection varied each day, which made for a pleasant surprise every morning. Overall, I was more than satisfied with the food offerings.
Guest User
Stayed in Apr 2023
Other
5.0/5
Outstanding
Posted on Apr 9, 2023
Great Hotel! All the staff very helpful and friendly, the room was clean and comfortable. The breakfast was delecious! I highly recomend this Hotel. The hotel very clear the beach, just pass to main road, just 3 minutes by walk. Near the hotel, alot of seafood restaurant, local foods. Ask the reception when you went out for some restaurant, ít's cheaps and good!
Guest User
Stayed in Dec 2022
Family
1.0/5
Posted on Dec 27, 2022
Firstly our airport transfer was late by 1 hour? So after a 10+ hour flight from UK this wasn't a great start!! The staff can be rude and have such a delayed reaction.... Even though I tipped them all generously it just didn't get any better. Worst of it was no food for vegetarians for breakfast, and the check out was a joke... They charged us for 2 small teaspoons and a bath towel that there cleaning staff had misplaced. This was the nail in the coffin especially upon check out. I understand the hotel is cheap so you can't expect much but how about investing in your staff and providing more training on customer service ??? At the end of the day money is money and we all work hard to be able to come on holiday and to be treated like we don't mean anything leaves a very sour taste in your mouth. Hotel is located well out the way of the main area, nothing is walking distance. Construction work taking place so very very noisy. Defo will not be going back again.
Guest User
Stayed in Dec 2022
Family
2.0/5
Posted on Dec 26, 2022
I thought this was the sister of the Imperial Hotel in Vung Tau. I was incorrect. Stayed in room 1103 for a 2 night stay. All the staff were very nice. The seaside view was nice and the beds were comfortable. The wall behind the beds had some sort of wallpaper that was bordered like a picture frame. The material had a bad smell emittng from it. It took some time to figure where that smell was coming from. The staff was informed. Also the wifi was not working well. The bathroom has a poor design as bathtube is not properly installed. When taking a shower lots of water will flow to the floor and makes it unssfe to walk .You can hear the flow of the water in the pipes when other rooms are taking a shower. The breakfast was poor. It took 6 cycles to toast the bread, The coffee was cold, the juice was all sugar and the selections were limiting.
Guest User
Stayed in Dec 2023
Other
5.0/5
Outstanding
Posted on Dec 10, 2023
Beautiful hotel. The 2 female employees have cute names (Bich Tuyen, Ngoc Quy). If I have the opportunity to return to Nha Trang, I will stay here. ……..Not too far from the agarwood tower. If you need anything, please contact the receptionist and they will do their best to assist you
Original TextTranslated by Google