IntercityHotel Riyadh Malaz Reviews

Response from Property: Dear Mr. Jimuel,Thank you so much for your wonderful review and for choosing to stay with us again at IntercityHotel Riyadh Malaz!We’re delighted to know that your second visit was just as amazing — from our cozy and clean rooms, to the city views from the pool and restaurant. It’s also great to hear you enjoyed the fresh and tasty food, as well as the cleanliness and ambiance of our lobby.Your kind words mean a lot to our team, and we can’t wait to welcome you back for another memorable stay.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Dear Guest,Thank you for sharing your experience with us. We're pleased to know that your stay with us was satisfactory. At IntercityHotel Riyadh, we continuously strive to enhance our services, and your feedback helps us understand areas where we can improve. Should you have any specific suggestions or preferences for your next visit, we’d love to hear them so we can make your stay even better.Warm regards,Nizam Bou AntounGeneral Manager, IntercityHotel Riyadh

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We’re glad to hear you appreciated the cleanliness and good housekeeping during your stay—it’s something our team takes great pride in.We’ve also noted your comment about the gym size. While our current space may be compact, we continually look for ways to enhance our facilities to better serve our guests. Your input is valuable, and we’ll keep it in mind for future improvements.We hope to welcome you back to IntercityHotel Riyadh Malaz soon. Please let us know if there’s anything we can do to make your next stay even more enjoyable.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Thank you very much for having taken the time to write a review about your recent stay with us. I'm more than happy to see, you enjoyed your time at the IntercityHotel Riyadh,It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcoming you again. With best regardsNizam Bou AntounGeneral Manager

Response from Property: Dear Mrs. Grace,On behalf of my team here at IntercityHotel Riyadh, I would like to express my sincere gratitude for you taking the time to write such a detailed review regarding your recent stay with us. As General Manager, I am pleased to read that you found many aspects and amenities of the hotel to your satisfaction.We look forward to welcoming you back in the near future.Regards,Nizam Bou AntounGeneral Manager

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback! We are thrilled to hear that you found our staff to be professional and appreciated the unique design of our rooms. Your kind words motivate us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back to IntercityHotel Riyadh Malaz in the near future. If there’s anything we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Dear Guest,Thank you very much for having taken the time to write a review about your recent stay with us. I'm more than happy to see, you enjoyed your time at the IntercityHotel Riyadh,It was my pleasure to read your review and the whole team says THANK YOU, this is the best motivation for all of us. I'm looking forward to welcoming you again. With best regardsNizam Bou AntounGeneral Manager

Response from Property: Dear Mr. Ousama,Thank you for sharing your experience with us during your hotel visit. We appreciate all feedback as it assists us in making any changes. We are delighted to read that we provided you with a service to match your expectations.We hope you will revisit us in the near future, should your travels bring you back to Riyadh.Best Regards,Nizam Bou AntounGeneral Manager

Response from Property: Dear Mr. Jara,Thank you for sharing your experience with us during your hotel visit. We appreciate all feedback as it assists us in making any changes. We are delighted to read that we provided you with a service to match your expectations.We hope you will revisit us in the near future, should your travels bring you back to Riyadh.Best Regards,Nizam Bou AntounGeneral Manager

Response from Property: Dear Guest,Thank you for providing us with such valuable feedback regarding your stay. We are pleased to know that you had a pleasant time.We hope you will come back and visit us soon!Regards,Nizam Bou AntounGeneral Manager

Response from Property: Dear Guest,Thank you for taking the time to share your feedback. We appreciate your comments regarding the cleanliness of the hotel, and we’re glad that this aspect met your expectations.We sincerely apologize for the inconveniences you experienced, particularly in regard to the variety of breakfast, pricing at the restaurant, and the lack of assistance with transportation and front-door service. Your observations are valuable and have been shared with the concerned departments for immediate review and improvement.Providing a comfortable and supportive guest experience is very important to us, and your feedback will help us enhance our service levels moving forward.We hope to have the opportunity to welcome you again and offer a much-improved stay.Best regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Dear Guest,Thank you for sharing your experience with us. I sincerely apologize for the issues you encountered during your stay. It is disappointing to hear that your experience fell short of expectations and that concerns regarding the air conditioning, heating, telephone, water supply, and elevator affected your comfort.Your feedback highlights areas where we must improve, and I assure you that immediate steps will be taken to address these concerns. Our goal is to ensure every guest enjoys a comfortable and hassle-free stay, and your comments will help us achieve that.I truly regret the inconvenience caused and hope you will give us another opportunity to provide you with the level of service and comfort we are known for. Please do not hesitate to reach out to me directly should you decide to return.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Dear Guest,Thank you for your positive feedback! We are pleased to hear that you were satisfied with the quality of our structure, catering, and service. It’s great to know that we met your expectations and offered good value for money.Your kind words motivate us to keep delivering a high standard of service, and we look forward to welcoming you back to IntercityHotel Riyadh Malaz for another enjoyable stay.Warm regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz

Response from Property: Dear Valued Guest,Thank you for sharing your feedback! We’re delighted to hear that you found great value in your stay and that you enjoyed our rooms. At IntercityHotel Riyadh Malaz, we continuously strive to provide an exceptional experience at a competitive price.We look forward to welcoming you again for another comfortable stay!Best regards,Nizam Bou AntounGeneral ManagerIntercityHotel Riyadh Malaz