Home Inn (Wuxi Nanchang Street Yongle Road Branch) Guest Reviews
4.6/5
Very Good
479 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(479)
Positive reviews(444)
Reviews with photos/video(52)
Clean and tidy(109)
Convenient location(38)
Easy to get around(27)
Average sound insulation(20)
Friendly front desk staff(18)
Classy environment(13)
Delicious breakfast(4)
Close to metro(3)
Negative reviews(35)
Guest User
Family Room [50-Inch Tv Screen Mirroring]
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
Thank you to all the staff who accommodated us very well. You are so kind and helpful, and the hotel is clean and beautiful. We will stay here again when we are back in Wuxi 🙂
Response from Property: Hello, dear guest! Thank you for your evaluation of Xiaoru. You are welcome to come for the second or third time. Each time we will provide you with ten percent service in exchange for your 100% satisfaction. Respondent: Your Xiaoru
Guest User
Twin Room [50-Inch Tv Screen Mirroring]
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Friendly receptionist, 5mins walk to famous Nanchang street, lots of shops below the hotel, recommended
Response from Property: Hello, dear guest! Thank you for your evaluation of Xiaoru. You are welcome to come for the second or third time. Each time we will provide you with ten percent service in exchange for your 100% satisfaction. Respondent: Your Xiaoru
Guest User
Business Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 3, 2025
Excellent
Response from Property: 幸福的生活中少不了您的支持,高興的快樂都是關於您的讚美評論,感謝有您!喜歡再來!
Guest User
Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Dec 2024
Family
63 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Although the room is smaller, it has everything. The bedding is comfortable, the bath water is large and hot, and the air conditioning is powerful. There are many restaurants outside the hotel, very close to Nanchang Street and Nanzen Temple. The front desk service is also good, and there is also a washing machine and dryer, which is very convenient for washing clothes.
Original TextTranslated by Google
Response from Property: A happy life is indispensable without your support, and happiness is all about your praise and comments. Thank you! Love to come again!
Guest User
Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Sep 2024
Other
1 review
2.6/5
Posted on Oct 22, 2024
A very disappointing stay. First of all, the front desk staff is worthy of recognition. The service attitude is very comfortable. The guest room is very disappointing. When I arrived in the room, I found that the door handle was full of floating dust. When I entered the door, I found that there were black spots in the toilet. It was not cleaned at all. I was worried. I went out to eat and thought about forgetting it. When I came back and put on my own disposable toilet seat, I found that there were urine stains on the toilet seat and black spots on the back of the seat. I don’t need to say what they were. The front desk changed the room and opened the seat again. It doesn't matter if there are urine stains on it or the other glass mirrors are dirty. I don't need to touch them. The toilet must be used. At least the surface looks clean, right? There were also paper cups in the room, which were not replaced at all, and the rim of one paper cup was still wet. The housekeeping lady doesn't even look at anyone, let alone smile or say hello. Service attitude and work quality must all be outstanding. I hope your hotel management will strengthen the training on guestrooms.
Original TextTranslated by Google
Response from Property: Dear, Xiaoru will make serious improvements in response to the questions you raised. Xiaoru is honored to have your supervision on the road of growth. Your suggestions are the driving force for Xiaoru's continuous progress. I believe that in the near future, Xiaoru will be able to let you A satisfactory image will welcome you again. Respondent: Xiao Ru who is working hard to improve
Guest User
Business Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 5, 2024
It’s really convenient to get around. Nanchang Street is diagonally opposite and can be reached in 5 minutes on foot.
I called the parking lot in advance and asked about it, and it was very easy to find. Just report the license plate number to the front desk when you left the hotel the next day.
Ordering takeout is also very convenient, and a robot will deliver it to your door.
The hotel is newly renovated, very clean, and the shower room has a lot of water.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you very much for your stay and review. I hope you can continue to support Xiaoru. Invite you to continue to stay at Wuxi Nanchan Temple Nanchang Street Yongle Road Branch, thank you! Respondent: Xiaoru
Guest User
Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Aug 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Oct 4, 2024
Facilities: Full facilities
The overall experience is very good, I like it very much and will keep repurchasing it
Hygiene: Very clean and hygienic
Environment: The environment is very good
Service: The service attitude is very good! The service desk staff are also very patient.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your praise and affirmation. We will continue to improve our products and provide you with better services. Respondent: I love you Xiaoru
Guest User
Twin Room [50-Inch Tv Screen Mirroring]
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 23, 2024
It was my first time traveling to a hotel and it was very comfortable! Had a lot of fun too! Come again next time if you have a chance!
Original TextTranslated by Google
Response from Property: Dear, your praise is not as good as the spring breeze. At this moment, Xiaoru is already elated. Thank you for your satisfaction. Xiaoru will work harder in the future.
Guest User
Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Jul 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
Worth staying, highly recommended!
Because it is newly renovated, the hotel is very good in every aspect.
It’s close to everything you want to go out for. Nanchang Street is on the doorstep, Nanchan Temple is less than 5 minutes’ walk away, Donglin Academy is 2 stops away by bus, and the bus goes directly to Huishan Ancient Town.
Original TextTranslated by Google
Response from Property: Hello dear! Thank you very much for your stay and review. I hope you can continue to support Xiaoru. Invite you to continue to stay at Wuxi Nanchan Temple Nanchang Street Yongle Road Branch, thank you! Respondent: Xiaoru
Aichanggedelaonanhai
Family Room [50-Inch Tv Screen Mirroring]
Stayed in Sep 2024
Travel with friends
7 review
4.0/5
Very Good
Posted on Oct 31, 2024
Newly renovated, service attitude is very good.
Original TextTranslated by Google
Response from Property: Dear, Xiaoru will make serious improvements in response to the questions you raised. Xiaoru is honored to have your supervision on the road of growth. Your suggestions are the driving force for Xiaoru's continuous progress. I believe that in the near future, Xiaoru will be able to let you A satisfactory image will welcome you again. Respondent: Xiao Ru who is working hard to improve
Guest User
Twin Room [50-Inch Tv Screen Mirroring]
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 18, 2024
It was a very satisfying stay. The room was clean and comfortable, and the staff's attitude was very good. For some reasons, I had to delay going home because the rooms were almost fully booked during the peak travel period. Thank you to the staff for their patience in helping and coordinating, and smiling throughout the whole process.
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you for your evaluation of Xiaoru. You are welcome to come for the second or third time. Each time we will use ten percent of service in exchange for your 100% satisfaction. Respondent: Your Xiaoru
Guest User
Twin Room [50-Inch Tv Screen Mirroring]
Stayed in May 2024
Family
7 review
5.0/5
Outstanding
Posted on Jul 12, 2024
The room size is a bit small, but the newly opened hotel is quite clean. It's also very close to Nanchang Street. It's just a few steps away. It's very convenient to have Wuxi soup dumplings for breakfast.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your pertinent suggestions. Your encouragement has enabled Xiaoru to continue to grow. If you know your mistakes, you will correct them. There is no such thing as a good thing. Xiaoru will always reflect on it. You will see Xiaoru's progress. Welcome to visit again, dear!
Guest User
Business Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 1, 2024
I have been looking for it for a long time. It needs convenient transportation and a good environment. This is a really good hotel. Nanchang Street is on the left when you go out. It is really convenient. You can go back to the hotel directly after shopping on Nanchang Street in the evening. The room and bathroom are big. , the bed is also very comfortable, the front desk service is very enthusiastic, and the smile is very sweet!
Original TextTranslated by Google
Response from Property: Hello dear! Thank you very much for your stay and review. I hope you can continue to support Xiaoru. Invite you to continue to stay at Wuxi Nanchan Temple Nanchang Street Yongle Road Branch, thank you! Respondent: Xiao Ru
Guest User
Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 31, 2024
The room is clean and tidy, the service is very good and warm, Rujia's bowl of noodles is very good, the transportation is convenient, and it is very close to the scenic spot. I will come back next time
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your 5-star review despite your busy schedule. Your satisfaction will be our motivation to move forward. We will definitely work hard and look forward to your stay again! See you again, Xiaoru~~ Respondent: Your Xiaoru
Guest User
Business Double Bed Room [50-Inch Tv Screen Mirroring]
Stayed in Apr 2024
Family
3 review
2.2/5
Posted on May 27, 2024
There were cigarette butts in the bathroom. Of course, I thought about asking my aunt to come and clean it, but after thinking about it, I didn’t think it was necessary. I would just pick it up myself. However, it reflected that the hotel’s hygiene needs to be improved. I rushed to work at around six o’clock in the morning and went to the front desk to enter. There was no one with the license plate number. It took about five minutes to call someone, which made me late for work. I asked in advance the night before and they said the front desk was staffed 24 hours a day, but the result was not satisfactory. The location is good, not far from Nanchang Street
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay at Xiaoru and your review of Xiaoru. I am very sorry that I did not give you a perfect stay experience. If you have any questions during your stay, you can call the internal number "9" , we are at your service 24 hours a day and look forward to your visit again.