Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(877)
Positive reviews(836)
Reviews with photos/video(109)
Clean and tidy(262)
Convenient location(107)
Easy to get around(74)
Classy environment(42)
Friendly front desk staff(39)
Average sound insulation(37)
Close to scenic area(20)
Delicious breakfast(8)
Negative reviews(41)
Christine.SG
Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Feb 2025
Solo traveler
14 review
9.5/10
Amazing
Posted on Mar 14, 2025
Location a little far from metro. Close to nanchang street, about 5 mins away. Room is per image in trip. Nice little table with bench combi. Bed is comfy. Wifi speed excellent. Really strong shower pressure.
Response from Property: Dear guest, hello! Thank you for your evaluation of Xiaoru. Welcome to come for the second and third time. Every time we will use 100% service to exchange for your 100% satisfaction. The hotel is located 100 meters across from Nanchang Street. Reply: Your Xiaoru
Lexandra
Family Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Family
5 review
8.0/10
Very Good
Posted on May 13, 2025
Good location but the walking street is not allow to enter the car from 6am to 10pm. So, you need carry the luggage along the street.
Response from Property: 親愛噠,感謝您的選擇,您的每次入住,小如都會用心服務,帶給您旅途中美麗的風景線。酒店位置處於南長街斜對面百米處。回覆人:愛你的小如
Cmarie.travel
Family Room [50-inch TV Screen Mirroring]
Stayed in Nov 2024
Family
2 review
10/10
Outstanding
Posted on Dec 2, 2024
Thank you to all the staff who accommodated us very well. You are so kind and helpful, and the hotel is clean and beautiful. We will stay here again when we are back in Wuxi 🙂
Response from Property: Hello, dear guest! Thank you for your evaluation of Xiaoru. You are welcome to come for the second or third time. Each time we will provide you with ten percent service in exchange for your 100% satisfaction. Respondent: Your Xiaoru
Guest User
Twin Room [50-inch TV Screen Mirroring]
Stayed in Sep 2024
Family
2 review
10/10
Outstanding
Posted on Oct 27, 2024
Friendly receptionist, 5mins walk to famous Nanchang street, lots of shops below the hotel, recommended
Response from Property: Hello, dear guest! Thank you for your evaluation of Xiaoru. You are welcome to come for the second or third time. Each time we will provide you with ten percent service in exchange for your 100% satisfaction. Respondent: Your Xiaoru
wong ah fook
Twin Room [50-inch TV Screen Mirroring]
Stayed in Feb 2025
Solo traveler
5 review
10/10
Outstanding
Posted on Mar 18, 2025
Room small but clean, location good
Response from Property: 親,春風十里不如您的好評,此時此刻小如已經心花怒放,感謝您的滿意,小如今後會更加努力。酒店位置處於南長街斜對面百米處。
Guest User
Business Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Nov 2024
Solo traveler
1 review
10/10
Outstanding
Posted on Jan 3, 2025
Excellent
Response from Property: 幸福的生活中少不了您的支持,高興的快樂都是關於您的讚美評論,感謝有您!喜歡再來!
Xiyuetianqing
Business Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Apr 2025
Family
14 review
9.0/10
Great
Posted on May 25, 2025
The location is excellent. There is a bus stop right outside. It takes only 2 minutes to walk to Nanchang Street. The scenery is beautiful at night. The hotel breakfast is also good. The soundproofing of the room is not good. There are children next door who are noisy until midnight. The room is still quite clean. It is very convenient to deliver meals to the room by robot
Original TextTranslated by Google
Response from Property: Dear guest, hello, I am very sorry for not creating a quiet environment for you. Next time you come to stay, I will arrange a quiet and warm room for you according to the actual situation. Respondent: Xiaoru who strives to improve
Flower-feng
Twin Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 30, 2025
The room environment is very good, the facilities are complete and easy to use! The surrounding environment of the room we stayed in is quiet and comfortable. The front desk staff is enthusiastic and considerate. This hotel is close to famous attractions such as "Nanchang Street", "Ancient Grand Canal Wuxi City Section" and "Nanchan Temple"; it is very convenient to take a taxi when you leave the store! If I need bottled drinking water again, as long as I call the front desk, the robot will deliver two bottles of water to our room in a short while. In short, staying in this hotel is cost-effective! Next time we come to Wuxi for tourism, we will stay in this hotel again.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:感謝您的入住和點評,您的滿意是我們美好的期望,無錫南禪寺南長街永樂路店歡迎您的再次光臨!酒店位置處於南長街斜對面百米處。
cwj111cwj
Business Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Traveling with friends
8 review
8.0/10
Very Good
Posted on May 9, 2025
The hotel is right next to the road, with convenient transportation. It is close to Nanchang Street for shopping or boating. The room is small, the hygiene is good, and the service is good. The elevator is small, and the direction of entering and exiting the elevator is not the same.
Original TextTranslated by Google
Response from Property: 親,非常感謝您中肯的建議,您的鞭策使小如不斷成長,知錯就改,善莫大焉,小如會時刻反省,您會看到小如的進步,歡迎親愛的您再次光臨!酒店位置處於南長街斜對面百米處
Guest User
Twin Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Couple
6 review
10/10
Outstanding
Posted on May 9, 2025
The hotel is in an excellent location, with Nanchang Street Scenic Area just outside the door. Opposite the Nanchang Street Scenic Area is the Nanchan Temple and the Nanchan Temple Food Street, with a variety of delicious foods to choose from. It's just a little far from the subway station, and it takes a quarter of an hour to walk there.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your pertinent suggestions. Your encouragement has helped Xiaoru to grow continuously. It is a great virtue to correct mistakes. Xiaoru will always reflect on herself. You will see Xiaoru's progress. Welcome to visit us again! The hotel is located 100 meters across from Nanchang Street.
Suoposhijieyixingzhe
Twin Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Family
19 review
9.0/10
Great
Posted on Apr 17, 2025
The transportation is convenient, it is very close to Nanchang Street, Nanchan Temple is within walking distance, and there are many restaurants around, which is suitable for family travel.
Original TextTranslated by Google
Response from Property: Dear, the spring breeze is not as good as your praise. At this moment, Xiaoru is already very happy. Thank you for your satisfaction. Xiaoru will work harder in the future. The hotel is located 100 meters diagonally opposite Nanchang Street.
Guest User
Twin Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Other
12 review
10/10
Outstanding
Posted on Apr 16, 2025
The room is not big, but it has everything. I booked a room for my parents and was quite satisfied with it. There are many attractions in Wuxi, including Yuantouzhu, Huishan Ancient Town, Lingshan Giant Buddha and Nianhua Bay.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation of Xiaoru. Welcome to come for the second and third time. We will use our best service to exchange your 100% satisfaction every time. Respondent: Your Xiaoru Hotel is located 100 meters across from Nanchang Street.
Guest User
Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Couple
6 review
9.5/10
Amazing
Posted on Apr 26, 2025
The shower room drains slowly, and it got clogged after a few minutes of washing. The water reached my ankles, and removing the floor drain cover didn't help. I reported the situation to the front desk the next morning, and the water improved when I took a shower that night. The house is compact, and there are no seats. The sink in the bathroom is shallow, and it splashes on me when I brush my teeth or wash my face.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your pertinent suggestions. Your encouragement has helped Xiaoru to grow continuously. It is a great virtue to correct mistakes. Xiaoru will always reflect on herself. You will see Xiaoru's progress. Welcome to visit us again! The hotel is located 100 meters across from Nanchang Street.
Guest User
Business Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Apr 29, 2025
It is very close to Nanchang Street, just a few minutes' walk away. The room is clean and sanitary, and there are robots delivering things. The front desk service is very enthusiastic. The room is not too big, and there is an inner passage outside the window. It is a good choice if you don't have too high accommodation requirements.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for your pertinent suggestions. Your encouragement has helped Xiaoru to grow continuously. It is a great virtue to correct mistakes. Xiaoru will always reflect on herself. You will see Xiaoru's progress. Welcome to visit us again! The hotel is located 100 meters across from Nanchang Street.
Guest User
Double Bed Room [50-inch TV Screen Mirroring]
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 4, 2025
The young lady was very nice. She called to let me know that her Polaroid camera and power bank were left at the hotel. I am really grateful to them! I will definitely come again next time! ! !
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation of Xiaoru. Welcome to come for the second and third time. We will use our best service to exchange your 100% satisfaction every time. Respondent: Your Xiaoru Hotel is located 100 meters across from Nanchang Street.