Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.6
Service9.7
Cleanliness9.8
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All reviews(4048)
Positive reviews(4027)
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Friendly front desk staff(795)
Delicious breakfast(557)
Classy environment(434)
Convenient parking(204)
Perfect for business trips(181)
Would stay again(155)
Delicious buffet(33)
Awesome gym(19)
Negative reviews(21)
Guest User
King Guest Room
Stayed in Mar 2025
Family
18 review
10/10
Outstanding
Posted on May 5, 2025
The hotel staff were very friendly, and some could speak English. My hotel room was super clean, including the carpets, linen, and bathroom. In the morning, breakfast was buffet, and there were many choices.
Very big room with multiple functions, comfortable and giving good mood, be cool. A.C
Response from Property: 感謝您 5 分的點評哦! 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,希望 無錫東亭希爾頓歡朋會是您回憶裏最温馨最獨特的那個!常回來看看哦,祝: 安好!--滿心歡喜的歡小朋
William Sun 1987
2 Twin Beds Superior Room
Stayed in Oct 2023
Business traveler
187 review
10/10
Outstanding
Posted on Jan 8, 2024
very new hotel, had a good sleep on the comfortable bed, very quiet.
Response from Property: Thank you for your five-point praise. Your praise is undoubtedly a great affirmation and encouragement to us, and it will never end on the road of pursuing service. Remember to make an appointment next time! -Happy friends who pursue perfection.
Guest User
King Guest Room
Stayed in Oct 2024
Business traveler
7 review
10/10
Outstanding
Posted on Nov 19, 2024
Good place
Nice breakfast
Good service
Response from Property: 非常感謝您對我們酒店的支持, 我們始終相信好的口碑一定是從客人最真誠的滿意度推薦出去的, 同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店! 真誠期待您的再次光臨!-- 180°鞠躬的歡小朋
Guest User
2 Twin Beds Superior Room
Stayed in Apr 2024
Business traveler
4 review
7.5/10
Posted on Jul 27, 2024
Good for stay. Room is clean. Location is faraway from train station
Response from Property: Thank you very much for your stay and appreciation! We are glad that Hampton by Hilton Wuxi Dongting can make your travel time a wonderful time. Your compliments are a great encouragement to the hotel and a driving force for our progress, and we will continue to be passionate about providing every guest with a home away from home. --Huan Xiaopeng to express his gratitude
Hampton hotel is always nice and I want to stay here next time.
Response from Property: Dear guest officer, Huan Xiaopeng saw your five-star praise instantly excited! Thank you very much for your stay and comments. Your praise and praise will be the driving force for happy friends and partners to continue to make progress. Huan Xiaopeng will continue to work hard and hope to bring you a wonderful experience every time you stay. We look forward to your next stay. -- Lovely happy little friend!
Thitipat
King Guest Room
Stayed in Jun 2024
Business traveler
12 review
10/10
Outstanding
Posted on Aug 7, 2024
great clean and comfort
Response from Property: Thank you for your 5-point comment! Every city always has reasons for people to miss it, and every season has our unforgettable scenery. Every hotel has their sweet and warm memories. I hope Wuxi Dongting Hilton Huanpeng Club is the warmest and most unique one in your memories! Come back often and have a look. Good luck! -Happy little friends who are full of joy
umair mianoor
2 Twin Beds Guest Room
Stayed in Apr 2024
Business traveler
1 review
10/10
Outstanding
Posted on Jun 1, 2024
Excellent value for money
Response from Property: Thank you for staying in the hotel and sharing. I'm glad that every link of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness brought by this trip, which is what our service providers have been pursuing. It will also be the driving force for us to continue our efforts and keep making progress. I look forward to serving you next time! -Huan Xiaopeng who strives to become better.
Xuejun
King Guest Room
Stayed in Oct 2024
Business traveler
36 review
10/10
Outstanding
Posted on Nov 29, 2024
good!
Response from Property: 感謝您入住酒店並分享, 很高興酒店的每一個環節都得到您的認可, 通過您細緻入微的描述, 可以感受到這次旅程給您帶來的幸福感, 這是我們服務者一直追求的, 這也將成為我們繼續努力、不斷進取的動力, 期待下次為您服務!--努力變得更加優秀的歡小朋
Guest User
2 Twin Beds Superior Room
Stayed in Apr 2025
Traveling with friends
4 review
10/10
Outstanding
Posted on May 10, 2025
The hotel lobby lounge area is very nice. The mattress is comfortable, there is a laundry room, the toilet and shower are separated, and you can take a hot shower at any time. The breakfast is rich and unique. We love drinking water, and often ask the robot to deliver it to the room. We are very satisfied. The service staff is warm and considerate. In fact, this is our second time in Wuxi and the second time staying in this hotel. It feels like home. Overall, it is an almost perfect stay experience. No matter the location, facilities, service, attention to detail, and cost-effectiveness, it is perfect. As for the attractions, please see the photos.
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6/16
Response from Property: I'm glad that you chose to stay at Hampton by Hilton Wuxi Dongting. I was stunned when I saw your review! The hotel has quiet rooms and comfortable services. The buffet breakfast is rich and delicious. There are take-away boxes! Home is where love is. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. I look forward to your next return home! -- Hampton by Hilton with a warm heart
Guest User
King Guest Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 23, 2025
This hotel gave me an experience beyond my expectations! The front desk service was warm and thoughtful, and they took the initiative to upgrade the room type for free. The AH room was clean and bright, the bedding was soft and comfortable, the breakfast was rich in variety, and the location was also good. It was convenient to go to the attractions. It was a very cost-effective choice, suitable for both business travel and tourism. I will definitely stay there again next time!
Original TextTranslated by Google
Response from Property: Thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this trip. This is what we service providers have always pursued. This will also become our motivation to continue working hard and making progress. I look forward to serving you next time! --Huan Xiaopeng, who strives to become a better
Anonymous User
2 Twin Beds Superior Room
Stayed in Apr 2025
Family
19 review
10/10
Outstanding
Posted on May 5, 2025
The room is clean and comfortable. The breakfast is good. It is worth recommending. The scenic spot is far away, so you can just take a taxi or take the subway. The service is smiling and greets you when you come in and out. Give five-star praise to support.
Original TextTranslated by Google
Response from Property: Thank you very much for your support of our hotel. We always believe that good reputation must be recommended by the most sincere satisfaction of guests. At the same time, we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again! -- 180° Bowing Huan Xiaopeng
Nichengea
King Guest Room
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
The office area in the room has a desk, desk lamp, and charging socket, with a reasonable layout, suitable for guests on business trips! The bedding is comfortable, and the ZK front desk staff quickly checked in and proactively provided dining instructions.
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and praise! We are glad that Hampton by Hilton Wuxi Dongting can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to provide every guest with a home-like experience. --Huan Xiaopeng expressing his gratitude
Guest User
King Superior Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 3, 2025
The service of this hotel is really great! Whether it is the front desk or the restaurant, oh, and the security uncle are all very nice, they can help solve some requests in time. The room is also very clean and comfortable, the bed is very comfortable, which brought me a pleasant stay experience. Next time I will continue to choose to stay at Hilton.
Original TextTranslated by Google
6/9
Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. The encouragement from the guests is the greatest support and encouragement for the hotel. We will serve every family member with our heart, and look forward to meeting you next time! -- Looking forward to your welcome, little friend