No. 777 Pinghu West Road, Gaotang Street, Wushan County, Chongqing, Wushan County, Chongqing, ChinaView Hotel Details
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Home2 Suites by Hilton Chongqing Wushan Guest Reviews
4.8/5
Excellent
1102 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.9
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1102)
Positive reviews(1081)
Reviews with photos/video(387)
Delicious breakfast(207)
Fantastic river view(109)
Large rooms(104)
Friendly front desk staff(83)
Many amenities(66)
Tasty coffee(26)
Perfect for kids(17)
Negative reviews(21)
LIM M K
Deluxe Room (2 Beds)
Stayed in Dec 2024
Solo travelers
70 review
4.7/5
Amazing
Posted on Jan 27, 2025
Clean and comfortable, staff very helpful, nice view from the balcony. No convenience store nearby, was given 6 bottles of mineral water, need to walk about 10min to nearby restaurants for meals. (Lim M K of Singapore)
Response from Property: 尊貴的賓客,我們首先向您表達最深的感激之情,感謝您選擇下榻本酒店並慷慨分享您的寶貴入住體驗。小惠很傷心未能收穫到您的五星好評。我們誠摯邀請您分享下入住的細節與感受,您的建議與反饋都是我們不斷優化服務、追求卓越的重要基石,及時的為您和未來的每一位賓客提供更加卓越的住宿體驗。
Chooying
Deluxe Room (Double Bed)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 4, 2024
good no complaints
Response from Property: 親愛的客人,收到您對我們服務的正面反饋,我們倍感欣喜與鼓舞。我們承諾將持續精進,以更加細膩入微的服務關懷每一位賓客,確保每一位踏入酒店大門的您都能感受到家一般的温馨與舒適。您的滿意是我們不斷前行的動力源泉,衷心期待在未來能再次迎接您的光臨。
Eng Koon
Guestroom (Double Bed)
Stayed in Oct 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Nov 12, 2024
Perfect, room are big.. bed comfy neae to everything
Response from Property: Distinguished guests, we are incredibly proud and honoured to receive your satisfied feedback. As your trusted hotel brand, we always regard quality service as our lifeline and welcome every guest with a sincere "hospitality approach." Your appreciation drives us to continue to strive for excellence, and we sincerely hope to continue to serve you and create more moments together. 尊敬的宾客,收到您满意的反馈,我们感到无比自豪与荣幸。作为您信赖的酒店品牌,我们始终将品质服务视为生命线,以真诚的"待客之道"迎接每一位宾客的到来。您的赞赏是我们不断追求卓越的动力,我们衷心希望未来还能继续为您服务,共创更多美好瞬间。
Lu
Guestroom (Double Bed)
Stayed in Aug 2023
Solo travelers
43 review
5.0/5
Outstanding
Posted on Sep 23, 2023
Perfect
Response from Property: The hotel's reply: I'm really excited to see the simple and profound praise from the guests, and they also recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest. Bring a great value experience. Homewood Suites by Hilton is a young and energetic hotel that demonstrates the unique charm of the hotel to guests with its simple style and warm and considerate service. Encouragement from guest officers is the greatest support and encouragement for Home2 Suites by Hilton. We will serve every family member with heart and look forward to meeting you next time.
Bingxuesisi
Guestroom (Double Bed)
Stayed in Jan 2025
Couples
162 review
5.0/5
Outstanding
Posted on Feb 28, 2025
The location of the hotel is very good, just near the Wushan Gorge. The hotel front desk took the initiative to upgrade our room type for free, and you can see the view as soon as you open the window.
The hotel service is very warm, and a handsome guy helped us carry our luggage and sent it to the elevator. There is also a self-service laundry area with several washing machines, seats and drinking water, and the service is very thoughtful. Fruits and snacks are delivered to the room in the evening.
Opposite the hotel is a very lively, prosperous scenery and food area, where you can go there to see the night view and taste the food at night
It is recommended to increase the water pressure of the basin pipe
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6/13
Response from Property: Starting with appearance, loyal to service, and ending with touching~ "Thank you for taking the time to review Hilton Garden Inn Chongqing Wushan. Thank you for choosing Hilton Garden Inn. We are very happy to see your review. We are honored to receive such a high evaluation from you. We will continue to maintain this enthusiasm and serve you sincerely. Wherever your heart goes, there is a place of peace of mind. In every city, it is the intersection of people, buildings, and life. The fireworks and traffic are the surge of the vitality of the city. And the tourists set foot here because they have the perception of the temperature of the city, so they can feel the peace of mind. Huiting will always be here to create more beauty for you~
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 16, 2025
The room is large, with a balcony and good location, less than two kilometers from the tourist center. There are many restaurants along the river. In the morning, we took a boat to visit the Gorge and Peak, and in the afternoon, the little red boat went to Fengjie. Every time I think of myself on the Yangtze River, I feel excited.
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Response from Property: Dear customer, your comments are like a beam of warm light, illuminating the road of our service. As the Little Prince said: "What makes the desert beautiful is that it hides a well somewhere." Your praise is the "well" hidden in our hotel, making our efforts meaningful and precious. Thank you for your recognition and look forward to serving you again! --- Hilton Garden Inn Chongqing Wushan
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Couples
1 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel room is great, and we upgraded it to a river view room. I am very satisfied with it, and the sleep is comfortable. The breakfast is also very rich. The service attitude is particularly good, especially Xiao Tan, Xiao Shi, and Xiao Gong. The service is very good. I highly praise them. I will stay here again if I have the chance to go to Wushan in the future.
Original TextTranslated by Google
Response from Property: 【❤️Free to be you❤️】 Dear guest: Hello! We are glad that you have chosen to stay at Hilton Garden Inn Chongqing Wushan. The hotel is located at the junction of the Yangtze River and the Daning River, with a unique river view and convenience of a small county town. The hotel's buffet breakfast is rich in variety and delicious. Home is a sheltered harbor, a cozy nest, and a warm corner of the body and mind. Home is where there is love. It has become your home away from home. I look forward to your next return home!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
69 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Welcome fruits and snacks: very considerate! Apple, orange snacks and cola.
Environment: The balcony has a pleasant view, so beautiful!
Facilities: The furniture in the house is very new and comfortable.
Service: The midnight snack robot delivers to the door, which is very convenient.
Self-service bar: There are hot drinks and hot teas that can be self-service at any time.
Original TextTranslated by Google
Response from Property: Thank you dear for giving us such a high evaluation! Every unexpected encounter contains surprises. I hope that this place that was originally unfamiliar to you will become familiar to you because of us. We will continue to provide you with high-quality services. We like the flowers in spring, the trees in summer, the dusk in autumn, the sunshine in winter, and you every day! We are looking forward to your arrival. I wish you a happy life~
Guest User
Deluxe Room (Double Bed)
Stayed in Jan 2025
Family
22 review
5.0/5
Outstanding
Posted on Feb 8, 2025
I stayed here in October last year and have always missed the beautiful scenery and delicious food in Wushan. This time I brought my family to experience it during the Chinese New Year. The service is professional and enthusiastic. I booked three rooms and wanted to arrange them together on a higher floor. The front desk sisters arranged everything properly. They made the sofa bed in advance. Seeing that we brought children, they gave us an extra breakfast. Although we didn’t go down to eat in the end, they were really warm and considerate. It is also very convenient to park by car. It is definitely a good choice to stay in Wushan. My family is also very satisfied. Thank you for the reception of the front desk sisters🥰
Original TextTranslated by Google
Response from Property: 為客人服務是我們的榮幸,這是我們應做之事,您的滿意就是我們最大的鼓勵,每一次的不期而遇都藴藏着驚喜,希望這原本與您陌生的地方,因為我們而熟悉。我們將一如既往的為您提供優質的服務,我們喜歡春天的花,夏天的樹,秋天的黃昏,冬天的陽光,和每天的你!滿懷期待的心靜候您的到來。祝:生活愉快~
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 6, 2025
The room was clean and tidy. The front desk lady was very friendly and gave me a free upgrade to a river view room. The view was very beautiful. Fruit snacks were also delivered in the afternoon. The breakfast was also very rich, with a full range of varieties and good taste. I recommend friends who come to Wushan to choose to stay here.
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6/7
Response from Property: Dear guest: Hello! Thank you very much for staying with us and giving us a five-star rating in your busy schedule. Your satisfaction is our honor and the driving force of our service. Thank you again for your stay and look forward to your next visit! Huiting will always be here to create more beauty for you~\(^o^)/~
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
9 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel is in a very good location. A few minutes' walk to the left is a variety of gourmet restaurants, including Sichuan grilled fish hotpot, which is very convenient for going out for food after checking in. You can see the river view from the balcony of the room, and parking is also very convenient. The breakfast is good, with a wide variety to meet various needs. The hotel staff is very enthusiastic and communicates actively.
Original TextTranslated by Google
Response from Property: Starting with appearance, loyal to service, and ending with touching~ "Thank you for taking the time to review Hilton Garden Inn Chongqing Wushan. Thank you for choosing Hilton Garden Inn. We are very happy to see your review. We are honored to receive such a high evaluation from you. We will continue to maintain this enthusiasm and serve you sincerely. Wherever your heart goes, there is a place of peace of mind. In every city, it is the intersection of people, buildings, and life. The fireworks and traffic are the surge of the vitality of the city. And the tourists set foot here because they can feel the warmth of the city and feel at ease. Huiting will always be here to create more beauty for you~ Love you!
squirrelMan
Deluxe Room (2 Beds)
Stayed in Jan 2025
Couples
8 review
4.7/5
Amazing
Posted on Feb 8, 2025
The room faces the river, with a great view. It is very convenient to take a boat to the pier, which takes more than ten minutes to get there. There are many delicious restaurants and snacks on the way. The only problem is that the toilet in the room has a bit of bad smell, and there is no exhaust system. It is a bit cold to open the door for ventilation at night. The service is very good, no problem
Original TextTranslated by Google
Response from Property: Hello! Thank you for staying at Hilton Garden Inn Chongqing Wushan and sharing your comments. We did not receive your full score, which means that our hotel still has more shortcomings and room for improvement. Since its opening, the hotel has attached great importance to the opinions of every guest and has always advocated 100% guest satisfaction. If you have any needs during your stay, you can contact the hotel service desk. We apologize for the inconvenience. Hilton Garden Inn Chongqing Wushan will work harder to provide guests with high-quality services and hardware experience in the future. In any case, guest satisfaction is one of the lifelong goals of our Huiting people. I hope you will have the opportunity to stay in the hotel again to test our growth! ! ! ——Honest Huiting
Guest User
Guestroom (Double Bed)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 5, 2025
1. The hotel is in a good location, on the bank of the Yangtze River. There is a snack street opposite the entrance. It is not far from the tourist center. There are many foods on the way to the tourist center. It is not bad. The room is quite large and the partition is reasonable. It is good.
2. The front desk service is very good. They can solve the problems we raised very well and are very considerate, especially Xiao Tan, who patiently answered many of my questions. The service attitude is very good. I like her 👍.
3. The breakfast is quite satisfactory and the dishes are not bad.
4. The Chinese restaurant is average. We did not make a reservation. The scattered tables in the hall were covered with tablecloths on the spot. After ordering, we waited for more than an hour and still did not serve the hot dishes. After calling to complain, I was told to fry a dish for me first. Later, I complained again and the fried dishes were served. Although the waiter kept saying sorry to us when we left, the physical feeling was still not very good.
Original TextTranslated by Google
Response from Property: It is our honor to serve our guests. This is what we should do. Your satisfaction is our greatest encouragement. Every unexpected encounter contains surprises. We hope that this place that was originally unfamiliar to you will become familiar to you because of us. We will continue to provide you with high-quality services. We like the flowers in spring, the trees in summer, the dusk in autumn, the sunshine in winter, and you every day! We are looking forward to your arrival. I wish you a happy life~
Tuoleisigang
Guestroom (Double Bed)
Stayed in Dec 2024
Family
80 review
4.8/5
Amazing
Posted on Jan 31, 2025
The stay at Hilton was a pleasant journey. The hotel's service was very thoughtful, and the professionalism and friendliness of the front desk staff were impressive. The layout of the room was simple and elegant, clean and tidy, giving people a comfortable feeling. The hotel is in a prime location, with the beautiful scenery of the Yangtze River outside the window, which is picturesque. In addition, the hotel's breakfast is very rich, providing a variety of choices to meet the needs of different tastes. The service of the hotel's front desk and room attendants made me feel unprecedented warmth and care. First of all, I would like to give special praise to the hotel's front desk team. From the moment I stepped into the hotel, I was moved by their enthusiasm and professionalism. The front desk receptionist smiled and asked about my needs in a friendly way. The check-in procedure was quick and accurate without any delay. What's more valuable is that when I made some requests about the room, the front desk immediately changed it for me. It made me feel the warmth of home. Next, I would like to express my sincere thanks to the room attendant. The bed was clean and comfortable, and the supplies in the bathroom were well organized. The only flaw was that there might be more guests during the Chinese New Year, and the toilet was not very clean! What is even more commendable is that I called late at night to ask for an extra bed, but the room attendant still stayed at his post during the Chinese New Year and quickly helped me solve the problem without any impatience. In general, the hotel not only has first-class hardware facilities, but more importantly, it has a well-trained, enthusiastic and thoughtful service team. They interpreted the "customer first" service concept with their actions, making me feel unprecedented comfort and satisfaction.
Original TextTranslated by Google
Response from Property: 為客人服務是我們的榮幸,這是我們應做之事,您的滿意就是我們最大的鼓勵,酒店全體員工一定會再接再厲,每一次的不期而遇都藴藏着驚喜,希望這原本與您陌生的地方,因為我們而熟悉。我們將一如既往的為您提供優質的服務,我們喜歡春天的花,夏天的樹,秋天的黃昏,冬天的陽光,和每天的你!滿懷期待的心靜候您的到來。很抱歉,由於衞生問題未能讓您的入住體驗達到完美,這是酒店的失誤,也説明我們酒店還有不足以及進步空間,感謝您的理解和支持。祝:生活愉快~
Sizhuruyu
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 21, 2025
It was my first time to Chongqing, and my first stop was Wushan. After searching for several hotels, I chose a Hilton hotel. The decoration style was simple, and the room had a balcony. Looking around, I could see the mountains and the water (and myself), like an ink painting. I was immersed in it and didn't want to leave...
Original TextTranslated by Google
Response from Property: 【❤️Free to be you❤️】 Dear guest: Hello! We are glad that you have chosen to stay at Hilton Garden Inn Chongqing Wushan. The hotel is located at the junction of the Yangtze River and the Daning River, with a unique river view and convenience of a small county town. The hotel's buffet breakfast is rich in variety and delicious. Home is a sheltered harbor, a cozy nest, and a warm corner of the body and mind. Home is where there is love. It has become your home away from home. I look forward to your next return home!