Primus Hotel Nanchang International Expo City Reviews
Primus Hotel Nanchang International Expo City
No.1100 Shangrao Street, Honggutan District, Nanchang, Jiangxi, ChinaView Hotel Details
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Primus Hotel Nanchang International Expo City Guest Reviews
4.7/5
Outstanding
2512 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.6
Cleanliness4.7
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All reviews(2512)
Positive reviews(2443)
Reviews with photos/video(382)
Friendly front desk staff(619)
Delicious breakfast(360)
Perfect for business trips(193)
Close to metro(136)
Nice bathtub(119)
Good views(65)
Delicious buffet(56)
Luxurious(46)
Negative reviews(69)
S. N. N.
Deluxe King Room
Stayed in Mar 2024
Solo travelers
8 review
4.7/5
Amazing
Posted on Apr 23, 2024
Very good location. Rooms are not new but clean and cozy. Breakfast is standard. Park near hotel helps to rest after long trip
Response from Property: Dear customer, thank you very much for your sharing and feedback. We will continue to work hard and strive to create a perfect stay experience for guests, a comfortable place for leisure and business. We sincerely welcome your next stay. General Manager of Nanchang Greenland Primus Hotel.
Guest User
Superior Garden-view Queen Room
Stayed in Nov 2022
Travel with friends
7 review
4.2/5
Very Good
Posted on Jan 1, 2023
This is my second stay at the Primus and I believe there will be another in my near future. I love stay-cations as a way to unwind and rest from work. This particular trip was for my birthday and the staff was so kind to help us celebrate. From the decorations to the pool to the huge tub (I love baths!) and yummy breakfast. It was just the celebration I was looking for. So thankful they are just a Didi away! They even decorated my friend’s room too!
The locker rooms have a steam room but it’s not constantly on. You have to ask them to turn it on and it takes awhile to heat up so, if you know you want to use it let the staff know well ahead of time. You can get massages but I have a regular place I love in the city that isn’t as pricey so I just go there.
Sometimes breakfast is amazing and sometimes it’s ok…depends on what’s available I think.
The best part! A miracle! I locked my passport and wallet in the room safe. Something I rarely do. Well, 3 days later I received a call from the front desk telling me they found my belongs in the room. I hadn’t even realized! Smh…I was so grateful. I ran over immediately and was given everything (after a few questions to make sure it was really me ). Nothing was missing! I’m still in shock and awe. Thanks again to the man at the front desk with excellent English and a kind demeanor who helped with my wallet. Really everyone was wonderful and it really makes a difference. I tell everyone to stay there and it’s because of the great service.
Thanks Primus! I’m sure I’ll be back before work starts up again in February 2023. 新年快乐🎉🎆
Response from Property: Dear Guest many thanks for your comments during your stay especially for identifying key members of our team which will be recognized. Your comments go along way in making sure we as a team continue to achieve and maintain excellent service. The team and i look forward to welcoming you back to Primus Nanchang.Anthony Hezlewood GM
Names_de_Alpha
Deluxe King Room
Stayed in Jan 2024
Travel with friends
24 review
5.0/5
Outstanding
Posted on Mar 18, 2024
I enjoy the every moment
Response from Property: Dear customer, thank you very much for your sharing and feedback. We will continue to work hard and strive to create a perfect stay experience for guests, a comfortable place for leisure and business. We sincerely welcome your next stay. General Manager of Nanchang Primus Hotel
Guest User
Superior City-view Double Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Good good
Response from Property: 親愛的客人,收到您的好評,我們表示非常的開心O(∩_∩)O~我們會繼續努力噠,讓您始終擁有在家般的舒適與關懷...我們衷心的祝願您,身體健康,萬事如意!期待您再次回鉑瑞,感受我們始終如一,温情倍至的服務,謝謝!南昌綠地鉑瑞酒店總經理。
YUNI2202
Deluxe King Room
Stayed in Sep 2022
Couples
2 review
5.0/5
Outstanding
Posted on Oct 11, 2022
Primus is really one of my favorite hotels. The hotel is located in a very calm place away from all the city noise. The food is tasty and the staff is always friendly and helpful. I recommend this hotel 100%
Response from Property: Dear Guest Many thanks for your kind comments during your stay with us at Primus Nanchang. Our aim is to make sure your stay exceeds your expectations as we continue teaching and learning from your comments. Once again thank you and look forward to welcoming you back to your home away form home Primus Nanchang. Anthony Hezlewood GM
Green
Deluxe King Room
Stayed in Jun 2022
Couples
12 review
4.7/5
Amazing
Posted on Jul 21, 2022
Wonderful customer service that goes above and beyond expectations. The breakfast was high quality and tasty. The only disappointment was that the swimming pool water was dirty. The gym was well equipped and the hotel rooms are spacious and clean.
Response from Property: Thank you very much for choosing to stay at Primus hotel Nanchang International Expo City and sharing your stay experience with us. We are glad to know that you enjoyed your stay. Regarding the questions you raised, our hotel has reported to the relevant departments and management. We will actively improve and constantly improve, and sincerely hope that you can visit next time! Wish you all the best!
daisy bei jing
Business Suite
Stayed in Jan 2025
Family
66 review
5.0/5
Outstanding
Posted on Feb 20, 2025
This time when I came to Nanchang, the Greenland Primus Hotel I stayed at really gave me a great experience! Must recommend to everyone 👍
1. Location and transportation: The location is really amazing. It is right next to the Nanchang High-speed Railway Station, making it very convenient to catch the train. There is also a subway entrance next to it, making it very convenient to go anywhere.
2. Hotel environment: The air outside is fresh, the surrounding environment is pleasant, it is especially quiet at night, and the rest is super comfortable. The lobby has a grand design and stylish decoration style, exuding a sense of luxury everywhere.
3. Room facilities: The room is spacious and bright, with a reasonable layout. The bedding is comfortable, moderately soft and hard, and I slept soundly at night. The bathroom is separated into dry and wet areas, with perfect details. It is also equipped with smart devices, which is very convenient to use.
4. Dining experience: There are rich varieties of breakfast, and the soup noodles and fried noodles taste great, very Nanchang style. The restaurant's service is also very thoughtful and the dining environment is comfortable. I heard that the hotel’s seafood buffet is also very good, I must try it next time.
5. Service quality: From check-in to check-out, the staff Yilia was enthusiastic and professional, responsive, and the service was particularly thoughtful, making people feel at home.
Whether it is a business trip or a tourist vacation, this is an excellent choice. I will definitely stay here next time I come to Nanchang!
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy to receive your praise O (∩_∩) O ~ We will continue to work hard to ensure that you always have the comfort and care of home... We sincerely wish you good health and all the best! We look forward to your return to Pu Rui again to experience our consistent and warm service. Thank you! General Manager of Nanchang Greenland Primus Hotel.
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
Very good, I will order it next time
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue to work hard to create a perfect stay experience and a comfortable place for leisure and business for our guests. We sincerely welcome you to stay with us next time. General Manager of Nanchang Greenland Primus Hotel.
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 21, 2025
I missed a book, so I contacted the hotel and the staff sent it out immediately by SF Express and took a photo for me. It was very good service and I will stay there often in the future. The environment and location are very good
Original TextTranslated by Google
Response from Property: Dear guests, we are very happy to receive your praise O (∩_∩) O ~ We will continue to work hard to ensure that you always have the comfort and care of home... We sincerely wish you good health and all the best! We look forward to your return to Pu Rui again to experience our consistent and warm service. Thank you! General Manager of Nanchang Greenland Primus Hotel.
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
6 review
5.0/5
Outstanding
Posted on Feb 18, 2025
The front desk Xiaoye provided very good service. The room was upgraded and free breakfast was provided. The room facilities and equipment were very new. The room was large and had a floor-to-ceiling window. The lighting was very good and the sun shone through the window into the room. The hotel was also very close to the subway. It was very convenient to travel. I will stay at the Platinum Hotel next time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue to work hard to create a perfect stay experience and a comfortable place for leisure and business for our guests. We sincerely welcome you to stay with us next time. General Manager of Nanchang Greenland Primus Hotel.
Guest User
Deluxe King Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The room is very large, with a floor-to-ceiling window, which provides good lighting. The sunlight shines into the room through the window, creating a warm and cozy living atmosphere. The mattress is very comfortable, the water pressure is very stable, and there is a bathtub for relaxing bathing. Leila at the front desk provided prompt and thoughtful service. Any needs were met quickly and her work efficiency was very high. There is a celebration park where you can go for a walk at night. The scenery is also nice. If I have the chance next time, I will definitely come back to stay. Good review!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and evaluation. We will continue to work hard to create a perfect stay experience and a comfortable place for leisure and business for our guests. We sincerely welcome you to stay with us next time. General Manager of Nanchang Greenland Primus Hotel.
Guest User
Deluxe King Room
Stayed in Jun 2024
Business travelers
27 review
4.8/5
Amazing
Posted on Jul 5, 2024
The location is good, very close to Nanchang West. It's very convenient to take the subway here without luggage.
The hotel has a good environment and complete facilities. You can see the Ganjiang River from the upper floors.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your sharing and review. It would be even better if you could give it five stars. We will continue to work hard to create a perfect stay experience for our guests and a comfortable place for leisure and business. We sincerely welcome you for your next stay. General Manager of Nanchang Greenland Primus Hotel.
Guest User
Superior City-view Double Room
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 22, 2025
Thanks to Helen at the front desk for her warm and thoughtful service!
Original TextTranslated by Google
Response from Property: Dear Guests! Thank you very much for choosing to stay at PRIMUS Hotel Nanchang International Expo City and sharing your stay experience with us. We are glad to know that you were satisfied with your stay. Your affirmation is our driving force. We are also very honored that you can become our loyal guest. We look forward to your visit to Greenland Primus Hotel Nanchang International Expo City again! I wish you a happy life! General Manager of Nanchang Greenland Primus Hotel.
Banlangenchonglajimian
Deluxe King Room
Stayed in Apr 2024
Couples
1 review
1.6/5
Posted on May 6, 2024
This is my first time staying in a hotel under Greentown. I didn't expect to step on a landmine, and it was a huge landmine.
1. The air conditioner in the room can't cool down. Nanchang in May is humid and hot. I slept in a sweat.
2. The waiter's attitude is terrible. There is a waitress at the front desk with black under her right eye. She speaks rudely, as if this hotel is hers and she can stay there or not.
3. I asked the front desk to give me an extra bottle of water, but they didn't send it. Later, I called 5 times and told them that the waiter forgot. I ask, how busy are you that you can forget this?
4. The sound insulation in the room is terrible. The sound of the next door is like the sound of "hmm" and "ah" next to me.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you for taking the time to share your experience with us. We are also very sorry that this stay did not meet your expectations. As for the air conditioning problem you reported, it is because of the weather in Nanchang. The temperature difference between morning and evening is very large, and the air conditioning is cooled in different time periods. In terms of service, we will also strengthen training and improve service quality. We look forward to your next visit! I wish you a happy life! General Manager of Nanchang Greenland Primus Hotel!
avilai
Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
2 review
1.0/5
Posted on May 4, 2024
First of all, when I entered the room, I saw the disposable four-piece set of packaging garbage used by the previous guest on the cupboard. When I walked to the inner bedside table, there were used napkins. I was really puzzled❓❓❓The water for showering was not hot
I didn’t want to write a bad review, but the next morning I ate some green bean cakes in the hotel lobby and was told that I couldn’t eat it and kicked me out (very bad attitude). My friend couldn’t wear slippers either, so I took the elevator to go back to the room, but one of their staff members was chatting with the front desk in slippers? ? ? I want to ask❓❓❓
I originally came here to rest after climbing Wugong Mountain. I booked a slightly better hotel near the West Station, but I was still bullied! ! ! Everyone avoid it!
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to share your experience with us. We are sorry that this stay did not meet your expectations. We will report the issues you reported to the housekeeping department for rectification. The slippers in the room are slippery on the marble. For safety reasons, the slippers in the room cannot be worn out of the lobby. Please understand. We are sorry for the unpleasant experience. Your satisfaction is our greatest motivation. We will continue to work hard to create a better living environment for guests. Looking forward to your stay again, General Manager of Nanchang Greenland Primus Hotel