Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)

Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University) Reviews

Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)

No.872 Heping Avenue, Wuchang District, Wuhan, Hubei, ChinaSee Hotel Details
Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)
Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)Vienna Hotel (Wuchang Jiangtan Xujiapeng Subway Station, Hubei University)
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Guest Reviews

9.3/10
Very Good
3033 review
Verified reviews
Location9.2
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(3033)
Positive reviews(2945)
Reviews with photos/video(337)
Classy environment(297)
Awesome amenities(288)
Easy to get around(278)
Friendly front desk staff(243)
Close to metro(161)
Large rooms(144)
Delicious breakfast(103)
Perfect for business trips(65)
Negative reviews(88)
Bless_Dupwa
Superior Comfy Double Room
Stayed in Aug 2023
Traveling with friends
2 review
9.5/10
Amazing
Posted on Nov 17, 2023
Had a good stay. The place is calm and peaceful. The services are great too
Response from Property: 尊敬的客人,非常感謝您抽出寶貴時間分享您在維也納徐家棚地鐵站店的入住體驗。我們將繼續致力於完善每一個細節為您提供完美的入住感受,一流的住宿環境與高品質服務是我們一貫的目標與追求。酒店交通訊息:1、酒店位於武昌CBD商業中心,入住期間酒店免費停車。2、酒店周邊交通方便,距離徐家棚地鐵站B出口步行300米即到。3、進門測體温,無死角全程防護(口罩、洗手液)為您的安全保駕護航。期待再次光臨,祝您旅途愉快!
Callie Augusta
Superior Comfy Double Room
Stayed in May 2023
Other
11 review
9.5/10
Amazing
Posted on Jun 22, 2023
The hotel was really lovely. The location was really convenient, since it’s so close to the metro. The staff was very kind and helpful. I really enjoyed the breakfast as well. All around a great choice!
Response from Property: Dear guest, thank you for your review. We are trying our best to find opportunities to provide you with services and provide you a more comfortable environment. Your satisfaction is our pursuit! Look forward to seeing you againvisit.
Guest User
Superior Comfy Double Room
Stayed in Dec 2022
Business traveler
15 review
7.5/10
Posted on Jan 16, 2023
Very clean but also very noisy hotel. Can hear other guests in the corridor and work people speaking loudly in the store behind hotel, even at 03:00am. Wouldn't recommend for vacation, a short 12 hour business stay is more suitable. Pillows are not very good also!
Response from Property: 您好!您在住期間如果有任何問題您可以第一時間致電前台,我們會第一時間為您處理,我們對您收到的干擾表示真誠的歉意。期待再次光臨,祝您旅途愉快!
Mo90
Superior Comfy Double Room
Stayed in May 2024
Solo traveler
10 review
8.0/10
Very Good
Posted on Aug 17, 2024
Awesome
Response from Property: 親愛的客人,您好!感謝您的肯定,您這麼喜歡就給個5分唄!5分是小維永遠的追求,小維心裏苦,小維不説,小維哭倒在牆角!期待您常來,我會努力爭取您的5分,小維代表全體員工向您表示感謝。我們將繼續致力於完善每一個細節為您提供完美的入住感受,一流的住宿環境與高品質服務是我們一貫的目標與追求。酒店交通訊息:1、酒店位於武昌CBD商業中心,入住期間酒店免費停。2、酒店周邊交通方便,距離徐家棚地鐵站B出口步行300米即到。
Guest User
Executive Queen Room
Stayed in Dec 2024
Business traveler
3 review
2.0/10
Posted on Jan 20, 2025
1. There were eaten betel nuts on the carpet in the room. 2. There is soot in the shower room. 3. The room layout is very strange. 4. The air conditioner is also very strange.
Original TextTranslated by Google
Response from Property: Hello! We attach great importance to your comments. Regarding the room hygiene issues you reported, we have sent dedicated personnel to investigate and deal with them. We believe they will be resolved today. If you have any questions during your stay, you can call the front desk as soon as possible and we will handle it for you as soon as possible. We attach great importance to customer experience. If you have other comments, you can continue to give us feedback. We have been working hard to continue to improve ~ Xiaowei Let me tell you secretly: 1. All our rooms are equipped with high-speed wireless networks. 2. We use constant temperature and pressure, and a three-second hot shower system to provide guests with a perfect bathing experience 24 hours a day. 3. The room has an adjustable multi-level soft reading light and an ergonomically adjustable chair, which can be used for work or leisure. 4. Use naked sleeping grade bedding + the 8th generation patented mattress Dream Bed, which is zero-pressure, antibacterial, anti-mite, breathable, comfortable and more sleep-aiding. 5. Use the internally illuminated defog mirror + 2.5x beauty makeup mirror, which is suitable for fashionable people who take selfies. We are committed to providing customers with high-quality, comfortable, and diverse guest room experiences and services. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Executive Queen Room
Stayed in May 2024
Business traveler
2 review
9.7/10
Amazing
Posted on Jun 5, 2024
I needed a quieter room for a business trip, so the lady at the front desk upgraded my room for me. fine. The transportation is also very convenient
Original TextTranslated by Google
Response from Property: Hello, dear guest! Thank you very much for your kind review. On behalf of all the staff, Xiaowei would like to express our gratitude to you. Thank you very much for your review despite your busy schedule. The hotel is Vienna version 5.0, and the whole house is smart so that you can fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and gym to keep you happy physically and mentally during your busy schedule. The hotel uses well-known brand mattresses, which are comfortable and quiet; high-density bedding is soft and comfortable, and high-fluffy down pillows and health-care buckwheat pillows allow you to sleep soundly all night. Your affirmation gives us the motivation to move forward. We will strive to do better. All the hotel staff look forward to your next visit! I hope you come home often~
Guest User
Superior Comfy Double Room
Stayed in Apr 2024
Business traveler
18 review
10/10
Outstanding
Posted on May 12, 2024
Environment: good, quiet Sanitation: clean Convenient transportation, right outside the subway station
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your compliment. It is Xiaowei's greatest honor to receive your affirmation! (*^__^*) We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful service. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work! Hotel transportation information: 1. The hotel is located in the Wuchang CBD business center, and the hotel provides free parking during your stay. 2. The hotel is conveniently located around the hotel, and it is a 300-meter walk from Exit B of Xujiapeng Subway Station. Looking forward to seeing you again, I wish you a pleasant journey! Sincerely looking forward to your visit again
Guest User
Deluxe Sleep Aid Double Bed Room
Stayed in Mar 2024
Family
1 review
10/10
Outstanding
Posted on May 2, 2024
The hotel has a laundry room and a dryer, which is very convenient for family travel! The love road sign is also very well made, with paper underneath for you to take at will. The hotel is newly renovated, simple and clean! Good reviews
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
Guest User
Superior Comfy Room (2 Beds)
Stayed in Mar 2024
Business traveler
1 review
3.0/10
Posted on Apr 28, 2024
If there is no room, don't let the guests stay. It's already early in the morning and the hygiene is so bad.
Original TextTranslated by Google
Response from Property: Hello! We attach great importance to your comments. We have sent someone to investigate and deal with the problems in the room bathroom you reported. If you have any problems during your stay, you can call the front desk as soon as possible, and we will handle it for you as soon as possible. We attach great importance to customer experience. If you have other opinions, you can continue to give us feedback. We have been working hard to improve continuously~ Xiaowei also secretly tells you: 1. All our rooms are equipped with high-speed wireless network. 2. We use constant temperature and pressure, three-second hot shower system, which can bring perfect bathing experience to customers 24 hours a day. 3. The room has adjustable multi-level soft reading lights and ergonomic adjustment chairs, which can be used for work and leisure. 4. It uses naked sleeping-level bedding + the 8th generation patented mattress Yumeng Bed, which is zero pressure, antibacterial, anti-mite, breathable, comfortable and helps sleep. 5. Use internal lighting defog mirror + 2.5 times beauty makeup mirror, suitable for selfie fashion people. We are committed to providing customers with high-quality, comfortable and diverse room experience and services. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Executive 2-bed Room
Stayed in Feb 2024
Family
66 review
9.0/10
Great
Posted on Apr 6, 2024
The hotel is located near Xujiapeng Subway Station. The room is hygienic and spacious, with smart remote control and easy to use. Stayed for six consecutive nights. The housekeeping is basically very good, but sometimes they forget to replenish paper towels. The price/performance ratio is high and it is a good choice. However, there is nothing to eat or do around the hotel.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
Anonymous User
Superior 2-bed Room
Stayed in Feb 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Mar 19, 2024
The front desk helped us upgrade the room, which was very good. The toilet was always hot, and the room window was not facing the street. The hotel location was also good.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
Guest User
Superior Comfy Double Room
Stayed in Feb 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 17, 2024
The hotel is very close to the subway station. The service attitude is very good. It was a very happy experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
Anonymous User
Superior Comfy Double Room
Stayed in Feb 2024
Solo traveler
4 review
10/10
Outstanding
Posted on Mar 16, 2024
The front desk service was very good, with early check-in and late check-out until 2 o'clock, and the breakfast was also delicious.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
JJJJoeyiiii
Superior Comfy Room (2 Beds)
Stayed in Feb 2024
Other
1 review
10/10
Outstanding
Posted on Mar 6, 2024
The room is very clean and the surrounding area is very convenient. The front desk lady is very patient!!
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your good comments. Xiaowei would like to express his gratitude to you on behalf of all the staff. Thank you very much for your review in your busy schedule. The hotel is the Vienna 5.0 version, and the whole house intelligence allows you to fully enjoy the convenience brought by technology. The hotel is equipped with a self-service laundry room and a gym, so that you can enjoy your body and mind in your busy life. The hotel uses well-known brand mattresses, which are comfortable and quiet; the high-density bedding is soft and comfortable, and the high-fluffy down pillows and health-care buckwheat pillows allow you to sleep all night. Your affirmation is the driving force for us to move forward. We will work hard to do better. All the staff of the hotel look forward to your next visit! I hope you will come home often~
Tonylaoba
Deluxe Sleep Aid Double Bed Room
Stayed in Jan 2024
Family
18 review
9.0/10
Great
Posted on Feb 17, 2024
Overall it's OK, but the soundproofing in the room is not good, a bit noisy at night, parking downstairs is on the roadside, there is no fixed parking lot, the hotel provides children's slippers and toothbrushes, and the breakfast is also OK.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your affirmation. If you like it so much, please give it 5 points! 5 points is Xiaowei's eternal pursuit. Xiaowei is bitter in his heart, Xiaowei doesn't say it, and Xiaowei cries in the corner! Looking forward to your frequent visit, I will strive for your 5 points. Xiaowei expresses his gratitude to you on behalf of all the staff. We will continue to be committed to perfecting every detail to provide you with a perfect stay experience. First-class accommodation environment and high-quality service are our consistent goals and pursuits. Hotel transportation information: 1. The hotel is located in the CBD business center of Wuchang, and the hotel is free to park during your stay. 2. The transportation around the hotel is convenient, and it is a 300-meter walk from Exit B of Xujiapeng Metro Station. 3. Measure body temperature at the door, and full protection (mask, hand sanitizer) without dead ends will escort your safety. Looking forward to visiting again, I wish you a pleasant journey!