Hampton by Hilton Wuhan Tianhe Airport East Guest Reviews
4.8/5
Excellent
5343 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(5343)
Positive reviews(5305)
Reviews with photos/video(488)
Friendly front desk staff(1779)
Easy to get around(1469)
Delicious breakfast(1331)
Close to airport(945)
Offers pick-up/drop-offs(806)
Amazing natural light(175)
Delicious buffet(144)
Good views(78)
Negative reviews(38)
KalisiaMi
Cozy Room (2 beds)
Stayed in Dec 2024
Travel with friends
6 review
4.7/5
Amazing
Posted on Jan 5, 2025
Staying here during transit stopover, very convenient place and right above mrt station. Opposite the hotel has supermarket and night market.
Response from Property: Dear friend, hello. Thank you for giving Little Hampton a good review, but why isn't it five points! Let Little Hampton face the wall for 3 minutes. Little Hampton is very happy and honored to be your companion on your journey. This makes Little Hampton feel honored! Little Hampton pursues excellence, constantly challenging industry standards, and even more so, constantly challenging himself! Little Hampton will continue to work hard and strive to gain your five point recognition. Looking forward to your visit again--求鼓励的欢小朋
Kam Hong
Cozy Double Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Excellent service, room is big and sparkling clean, location strategically next to mrt station and just two stops away from airport, hotel also offer shuttle bus to airport. absolutely will stay again
Response from Property: Dear friend, thank you for choosing the Hampton by Hilton Wuhan Tianhe Airport East . I have received such high praise from you, which is truly a pleasant experience. However, I will not stop and work even harder, so that you can see a better side of us when you return home next time—— Positive and upward cheerful friends
Guest User
Cozy Room (2 beds)
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Very clean hotel with free pick up services from airport & everything looks good
Response from Property: Dear guest, thank you for giving such a high evaluation. Don't worry, we won't be proud and will continue to work hard! We will constantly strive to provide you with a more comfortable and reassuring living environment. Thank you very much for sharing such a valuable stay experience. Welcome to your next stay—— Sincere joy friend
Man
Cozy Room (2 beds)
Stayed in Feb 2024
Solo travelers
1 review
4.5/5
Great
Posted on Mar 25, 2024
Good location, one stone away from a MRT entrance;
Staff are friendly and helpful, always helping me call a taxi ;
Variety of fresh food for free breakfast;
Response from Property: It must be a special fate that we met at the Hampton by Hilton Wuhan Tianhe Airport East. Qin Qin must be a lovely person with such thoughtful comments and beautiful pictures. Huan Xiaopeng is already looking forward to our next encounter! The sky is blue and waiting for misty rain, I have been waiting for you! ---Waiting for your happy little friend!
GaryNYHK
Cozy Double Room
Stayed in Jan 2024
Business travelers
21 review
4.2/5
Very Good
Posted on Feb 13, 2024
Location is great, only 2 stations away from the airport. The breakfast is attractive as well. But the ventilation system is too bad, with strong odour from the pipeline in the bathroom. This problem shall be solved in order the main the quality of the Hampton brand and service, as this is the only Hampton which has this odour issue based on my experiences in China…
Response from Property: Dear friend, we are very sorry for the bad experience you had during your stay. We deeply apologize! We will take the issues you have raised seriously and actively provide feedback to relevant departments. If you come here again next time, we hope you can book this hotel again and give us a chance to apologize in person. Huan Xiaopeng will work even harder in the future to provide high-quality service and hardware experience for all guests. We hope to have the opportunity for you to stay at the hotel again and test our growth.
CH Tay
Cozy Room (2 beds)
Stayed in Jun 2024
Business travelers
2 review
4.5/5
Great
Posted on Jul 3, 2024
The room is clean, quiet. We booked a cozy room and eventually the hotel upgrade our room, substaintial breakfast, pick up sevice to airport available add an advantage
Response from Property: Today's happiness comes from your recognition, and providing you with high-quality service is the unremitting pursuit of Little Hampton. We will continue to work hard to improve the quality of Hampton service to a higher level. We hope that Hampton can become a friendly partner on your journey. We sincerely invite you to stay again and have more surprises waiting for you to experience --Little Hampton, who pursues progress!
Guest User
Huanyou Family Room
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
it was a great stay and close to the airport. I would stay again in the near future.
Response from Property: 親愛的客官,去了不同的地方,看了不同的風景,知道了不同的事,感悟了不同的人生...我們一直在旅行中尋找一場美麗的遇見,能夠陪我們度過一段特有的記憶...歡小朋很開心遇到您,也很開心陪您在這個城市有這麼一份温暖的記憶,要記得常回家看看哦! ——期待的歡小朋
Guest User
Cozy Room (2 beds)
Stayed in Mar 2024
Family
2 review
4.7/5
Amazing
Posted on Apr 12, 2024
Clean, comfortable bed. Great location to the airport, around 20 mins driving. And lots of restaurants around.
Response from Property: 親愛的朋友,感謝您對酒店的點評,很遺憾未能得到您的全5分評論。酒店一直秉承着“友善、可靠、關懷、周全”的服務理念服務我們的家人,我們期待我們的家人在酒店度過一個輕鬆舒適的時光。雖然這次未能得到親的肯定,但是小夥伴們會繼續努力的,年輕的我們或許有不足之處,請給予我們進步的機會。同時,您有任何的意見和建議歡迎隨時告知歡小朋,我們將會非常開心能得您寶貴意見。請您不要對我們失望,我們誠摯希望未來您能有機會再次光臨我們酒店,以便讓我們為您奉上更好的服務問大----求原諒的歡小朋
DRudianto
Cozy Double Room
Stayed in Jan 2024
Business travelers
22 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Room is spacious. They have drop off to airport ar early morning. Overall good service and very cleanbroom
Response from Property: 親愛的朋友,感謝您選擇武漢天河機場東希爾頓歡朋酒店,得到您這麼高的評價,真的灰常開森喲,但小朋不會駐足腳步的,一定會更加努力,讓您下次回家時看到我們更好的一面哦。——積極向上的歡小朋
Bradley.16
Cozy Double Room
Stayed in Jan 2024
Family
17 review
4.7/5
Amazing
Posted on Feb 20, 2024
A brilliant hotel with friendly staff. We had a long layover in Wuhan and a quick call to the hotel to explain that we would like to check in early was all it took. They allowed us to check in early and were quick to help us with our luggage. The rooms are clean and well appointed. I would definitely recommend this hotel.
Response from Property: Dear friend! Thank you very much for your affirmation and recognition. We were unable to receive your full rating. It is regrettable, but it is also an encouragement, indicating that we still have better room for improvement. we will work even harder in the future to provide high-quality service and hardware experience for all guests. We hope to have the opportunity for you to stay at the hotel again and test our growth.
TP NG
Cozy Room (2 beds)
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Bus services from hotel to airport 👍👍
Response from Property: 親,歡小朋很高興能得到您的肯定。小朋一定要跟好朋友分享一下我的喜悦哦,希望您有空能夠常光臨哦!期待跟您的再次相遇。——興奮的歡小朋
Shivlal
Cozy Double Room
Stayed in May 2024
Couples
4 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The metro train is just in front of the hotel, very convivence
Response from Property: 親,歡小朋很高興能得到您的肯定。小朋一定要跟好朋友分享一下我的喜悦哦,希望您有空能夠常光臨哦!期待跟您的再次相遇。——興奮的歡小朋
Mario Nery
Cozy Room (2 beds)
Stayed in Apr 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on May 13, 2024
Love it, 😍 clean and beautiful hotel, friendly people and more..!!
Response from Property: 親的心情美美噠,歡小朋的心情也跟着美美噠(這是飛揚的感覺,哈哈)。歡小朋期待與您再次相約在武漢,相約在歡朋喲。——美美噠的歡小朋
Jiaxin
Cozy Double Room
Stayed in May 2023
Family
2 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Excellent stay — room was clean, check-in was efficient, and the amenities like airport drop-off are well thought out. Special thanks to Ms Zhang for the great service.
Response from Property: 親愛噠朋友,很開心我們能相遇在此。看到您這麼滿意,小朋恨不得立馬飛到您身邊表達謝意呢,還請您幫忙做下宣傳,能讓更多的人認識到我喲,也期待咱倆的下一次相遇哦。——樂於社交的歡小朋
Guest User
Cozy Room (2 beds)
Stayed in Aug 2023
Business travelers
19 review
4.0/5
Very Good
Posted on Dec 19, 2023
All okay, nothing special but it was okay for a short stay. I would stay again
Response from Property: 親愛的朋友!非常感謝您的肯定與認可,未能得到您的滿分好評,小朋滿是遺憾,但也是一種鼓勵,説明我們還有更好的進步空間。歡小朋在以後會更加努力的為一切賓客提供優質的服務和硬件體驗,希望能有機會您再來酒店入住,檢驗我們的成長!--求鼓勵的歡小朋!