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Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.3
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All reviews(1594)
Positive reviews(1559)
Reviews with photos/video(298)
Friendly front desk staff(110)
Perfect for kids(91)
Close to beach(56)
Garden view(49)
Offers pick-up/drop-offs(43)
Has facilities for children(24)
Family activities available(18)
Negative reviews(35)
Mixolydian
Enjoyment Garden-View Twin Room
Stayed in Aug 2023
Solo traveler
7 review
8.0/10
Very Good
Posted on Sep 30, 2023
Quiet hotel next to East Lake area. Breakfast is filling and service was overall helpful. Provides transfer to the nearby Wuhan high speed train station. Room was clean and tidy. Generally a little rundown.
Response from Property: Dear distinguished guest, it is our honor to be appreciated and affirmed by you,and we value the opinions of each guest.Our Gleetour Hotel is based on the theme of Mayan culture, located on the shore of Wuhan East Lake, close to Wuhan Happy Valley. The hotel room size can be as low as 36 square meters, and provides 1.8 meters large bed and other complete facilities.To make you stay as enjoyable as possible,we hope you make full use of facilities like Intelligent delivery robot. While some of rundown facilities have been included in the renovation plan. Maya Gleetour Hotel meets you unexpectedly, looking forward to serving you next time!
Ángel Beltrán Castro (angelusman3)
Premier Room - City-View Delight (Double Bed)
Stayed in Aug 2023
Family
4 review
10/10
Outstanding
Posted on Oct 17, 2023
The staff at the (maya hotel) in tte lake area (wuhan lake) were fantastic. Great attitude. Helpful, and always available. The bed was super comfy. I will always stay at this location when traveling to or through (Wuhan).
Response from Property: Dear guest,thank you very much for sharing your experience of Maya Gleetour Hotel.We are delighted to hear that you were satisfied with our hotel service and facilities.And we appreciate your kind words and fantasitic photos very much.Our Gleetour Hotel is based on the theme of Mayan culture, located on the shore of the East Lake, close to Wuhan Happy Valley. The hotel room size can be as low as 36 square meters, and provides 1.8 meters large bed and other complete facilities.We look forward to welcoming you back with us at Wuhan Maya Gleetour Hotel in future.
Thomas X.
Premier Room - City-View Delight (Double Bed)
Stayed in Feb 2024
Solo traveler
35 review
8.5/10
Very Good
Posted on Mar 27, 2024
The hotel is grand, rooms are spacious and comfy, but it's kind of far away from everything.
Response from Property: Dear distinguished guest, it is our honor to be appreciated and affirmed by you,and we value the opinions of each guest.Our Gleetour Hotel is based on the theme of Maya culture,which is located on the shore of Wuhan East Lake and close to Wuhan Happy Valley. It is just a 5-minute drive from the hotel to Wuhan High-speed Railway Station, a 10-minute drive to Xudong Business District.We can provide free shuttle service to Wuhan high-speed rail station, and can also call a taxi online for you.You can consult the front desk if you have any questions.TIPS: Wuhan cherry blossoms are now in full blooming, and we look forward to enjoying them with you.
Karl
Premier Room - City-View Delight (Double Bed)
Stayed in Jun 2024
Couple
1 review
10/10
Outstanding
Posted on Jul 21, 2024
Great hotel!!
Response from Property: 【無限次進出水公園】 【VIP專屬水公園通道】尊敬的賓客,您好!很開心得知您非常滿意此次入住,我們會秉承匠心品質,用心為賓客提供優質的服務!咱家酒店位於東湖之濱,緊鄰武漢歡樂谷、瑪雅海灘水公園,為所有住店客提供免費停車、24小時免費寄存、免費接送站等多項超值服務,是您休閑旅居的不二之選。TIPS:武漢瑪雅海灘已冰爽開園,購買酒店+水公園任意套票,可享VIP專屬通道,快速入園,省去排隊煩惱,還可享受當天“無限次”進出的福利,武漢瑪雅嘉途酒店邀您開啟一段充滿驚喜的夏日歡樂之途~
lovenob
Deluxe Queen Room (Garden-view)
Stayed in Oct 2023
Business traveler
37 review
10/10
Outstanding
Posted on Nov 29, 2023
Good good
Response from Property: 【背靠東湖氧吧】【自助下午茶禮贈】尊敬的賓客:您好!您的滿意就是對我們最大的肯定,您的光臨和讚美,是我們最大的回報。酒店以瑪雅文化為主題,背靠東湖自然風景區,環境優美,盡享天然氧吧,園景房還可遠眺東湖,近看武漢歡樂谷與瑪雅水公園。咱家的豪華園景商務大床房,面積可達40-42平方米,同時禮贈自助下午茶一份,茶水四選一無限續杯,還有精美小食等你來品嚐。TIPS:東湖已開啟金秋模式,綠道各色林木可賞一步一景,漫步磨山林間感受野性魅力,還有浪漫梧桐、湖光山色,快與東湖和瑪雅嘉途酒店來一場美麗的邂逅吧!
Yuanweiliyan
Comfort City-View Twin Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jul 1, 2025
The first choice for taking kids to Hubei Happy Valley and Maya Water Park! Highly recommended!
The garden view room faces the water park, which is very convenient for playing in the water in summer. It is right next to the hotel. You can also see some amusement facilities in the water park when staying in this room type. The bedding is also very comfortable. The room environment is particularly good. There are many mosquitoes in summer, so you can close the windows or put more mosquito repellent. The front desk service is very good, especially Elena and Tina at the front desk.
Original TextTranslated by Google
Response from Property: [Close to Wuhan Happy Valley] [Maya Beach Multiple Entry] Dear guests: Hello! It is a great honor to bring you a good time on your journey! We believe that good reputation comes from the sincere recommendation of guests! TIPS: Wuhan Maya Beach is now open, with 60+ water entertainment projects, Huazhong water play ceiling, purchase any package of hotel + water park, enjoy VIP exclusive channel, fast entry, and "unlimited" entry and exit benefits on the same day, Wuhan Maya Jiatu Hotel invites you to start the cool summer journey~
Guest User
Comfort City-View Twin Room
Stayed in Jan 2025
Traveling with friends
7 review
10/10
Outstanding
Posted on Feb 7, 2025
It's my first time staying in this hotel. The lobby environment is nice. It's very convenient to go to Happy Valley, which is only two minutes away. There are snack streets around it. It's not far from Wuhan Station, Chuhe Hanjie Street, and the subway station. The hotel front desk service attitude is good. Jenny and Elena are meticulous and patient in their work. The room is also clean and tidy. I recommend staying here!
Original TextTranslated by Google
Response from Property: [Close to Wuhan Happy Valley] [Take you to visit the Provincial Museum] Dear guests: Hello! You are such a professional photographer! Through your meticulous description, I can feel the joy this trip brought you. Thank you for your praise and recommendation! Stay at Jiatu Hotel and start your four Mayan routes: experience the joyful route of winter fun in Wuhan Happy Valley, enjoy the healthy route of cycling/hiking in East Lake, explore the ecological route of East Lake, a national 5A-level tourist attraction, and experience the cultural route of Hubei Provincial Museum and Art Gallery. TIPS: Stay at Jiatu Hotel and get a free GL8 business car to take you to the Donghu Road Provincial Museum. You can watch the same chimes as the Spring Festival Gala and appreciate the treasures of the museum. Maya Jiatu invites you to experience the cultural journey together~
Guest User
Premier Room - City-View Delight (Double Bed)
Stayed in Jan 2025
Family
3 review
10/10
Outstanding
Posted on Feb 4, 2025
The hotel's transportation location is very convenient. It feels very convenient. I feel the very professional hotel service and the warm etiquette of the hotel staff. The sanitation of the guest room is also very clean. The room is clean and bright, and the light is also very good, which is great. I deeply felt the hotel's high-quality service. The hotel has complete facilities, the rooms are clean and tidy, and the stay is very comfortable. The price is not expensive in the city. The accommodation environment and hygiene are much better than those of the express hotels of the same price. The room has a high cost performance and is worthy of the price. In addition, the hotel service staff Sandy has a good attitude and gave children breakfast. The room is very clean and the warm water for bathing is very comfortable. I will recommend it to relatives and friends in need around me to come here to experience the super professional service. We gave food to the children and also gave them a gift to the Provincial Museum. It is the first choice when visiting Wuhan Happy Valley.
Original TextTranslated by Google
Response from Property: [Take you to the Provincial Museum] [Close to Wuhan Happy Valley] Dear guests, hello! We are very happy to provide you with the best service. Your praise is like the warm sun in winter, warming us and giving us hope and motivation. Stay at Jiatu Hotel and start your four Mayan routes: experience the joyful route of winter fun in Wuhan Happy Valley, enjoy the healthy route of cycling/hiking in East Lake, explore the ecological route of East Lake, a national 5A-level tourist attraction, and experience the cultural route of Hubei Provincial Museum and Art Gallery. TIPS: When you stay at Jiatu Hotel, you will be given a free GL8 business car to take you to the Provincial Museum on Donghu Road. The North Hall of the Provincial Museum has returned with a new exhibition, and there are also performances such as chime music and dance. The performances are non-stop. Maya Jiatu invites you to experience the cultural journey together~
MAX-XIAO
Comfort City-View Twin Room
Stayed in Dec 2024
Family
80 review
10/10
Outstanding
Posted on Feb 1, 2025
I bought a package to Happy Valley, and I can enter the park twice if I stay at the hotel. It's very cost-effective. The children had a lot of fun. There is also a robot food delivery service, which is very novel for the children. Sandy at the front desk is very enthusiastic and patient with children. The room is cleaned very cleanly. Will I come again when the water park opens?
Suitable for family outings, it takes only 2-3 minutes to walk to Happy Valley. The hotel facilities and environment are also very good, and the delivery is very timely
Original TextTranslated by Google
Response from Property: [Happy Valley New Year Fair] [Smart Robot Delivers Gifts] Dear Guests, Hello! You are such a professional photographer! I am very honored to receive your praise and support. Only by working harder can I live up to your trust and support. The hotel is themed on Mayan culture and is located on the shore of East Lake. The surrounding tourist resources are very rich! The hotel is only a 3-minute walk from Happy Valley, where you can enjoy more than 100 entertainment facilities. The hotel is only a 10-minute walk from East Lake Greenway, where you can enjoy the East Lake 5A-level natural scenic area. TIPS: Wuhan Happy Valley New Year Fair will be grandly opened on January 29th. You can enjoy the intangible cultural heritage fire dragon, watch thousands of 3D drones, and many wonderful performances day and night. If you buy a hotel + Happy Valley package, you can enter the park twice on the same day. Maya Jiatu Hotel invites you to experience the road of joy together~
DaisyYao5341
Comfort City-View Twin Room
Stayed in Jan 2024
Family
24 review
10/10
Outstanding
Posted on Feb 17, 2024
The location is right next to the gate of Happy Valley. It is very convenient to visit. The environment is hygienic and clean. The facilities are complete. There is a free parking lot for parking. The service is attentive.
Original TextTranslated by Google
Response from Property: [East Lake Year of the Dragon Lantern Festival] [Thousands of parking spaces] Dear guests: Hello! Thank you for discovering, recording and sharing so many highlights of the hotel. It can be seen that you are a very tasteful person. I wish you a happy New Year and good luck in the Year of the Dragon! There are thousands of parking spaces in the underground parking lot of our hotel. Green energy charging piles are provided in Area F. The hotel provides free parking, free pick-up and drop-off stations, smart robot delivery and many other value-for-money services for all guests. It is the best choice for your leisure stay. the best choice. TIPS The East Lake Year of the Dragon Lantern Festival and Happy Valley Lights and Wishing Season will open at night (2.10-2.25), with drone shows, intangible cultural heritage performances, a sea of 360,000 square meters of wishing lanterns, massive entertainment and all-day performances, and purchase a Happy Valley + hotel package With the ticket, you can enter the park twice on the same day ~ Maya Jiatu looks forward to seeing you next time!
Response from Property: 【智能機器人送物】【瑪雅海灘專屬通道】尊敬的賓客:您好!感謝您的攝影及分享,通過您細緻入微的描述,可以感受到這次旅程給您帶來的愉悦,感謝您的支持與厚愛!TIPS:武漢瑪雅海灘清涼一夏,華中玩水天花板,60+水上娛樂項目,購買酒店+水公園任意套票,可享VIP專屬通道,快速入園,還有當天“無限次”進出的福利,武漢瑪雅嘉途酒店邀您開啟夏日冰爽之途~
Response from Property: 【免費專車接送武漢站】【緊鄰瑪雅海灘】尊敬的賓客:您好!您的攝影真贊!非常高興您有一個愉快的入住體驗,我們致力於為每位賓客提供更滿意、更舒適的服務。TIPS:武漢瑪雅海灘清涼一夏,60+水上娛樂項目,華中玩水天花板,購買酒店+水公園任意套票,可享VIP專屬通道,快速入園,還有當天“無限次”進出的福利,武漢瑪雅嘉途酒店邀您開啟夏日冰爽之途~
Response from Property: 【0壓床上線】【緊鄰武漢歡樂谷】尊敬的賓客,您好! 您真是專業的攝影師啊,非常感謝您的讚美與分享,為了您的支持和信賴,我們前進的步伐會永不停歇!TIPS:武漢歡樂谷HOHA音樂公園,夏浪狂歡開啟,購買酒店+歡樂谷套票,享食住遊多項超值體驗,瑪雅嘉途酒店邀您一起感受歡樂之途~
Response from Property: 【智能機器人送物】【背靠東湖氧吧】尊敬的賓客:您好!感謝您入住瑪雅嘉途酒店並給予的寶貴評價,我們願付出200%的努力,衹為您100%的滿意。酒店的設施設備正在逐步更新中,目前客房採用全數字電視,影院升級項目已列入改造計劃,期待下次為您帶來驚喜。此次入住可能您沒來得及感受,酒店以瑪雅文化為主題,環境優美,可遠眺東湖美景,盡享天然氧吧,還有智能機器人送物、免費接送站、免費專車送往東湖路博物館等多項超值服務,我們會等您一個轉身,和瑪雅相遇,風裡雨裏,我們在等你。
Response from Property: 尊敬的顧客,您好!非常抱歉您因過敏影響了入住體驗。關於此事我們需向您説明:當時酒店方已向您出示了合格的布草衞生檢測報告,説明您的過敏情況並非確定是由酒店布草衞生問題引起的,且同時期酒店其餘住店客無一人出現過敏情況。我們理解您因過敏非常難受,但要明確責任歸屬,需要客觀的專業檢測。若您希望我們認定責任並進行賠償,煩請您出具專業機構的檢測認定報告。如最終檢測報告確證您的過敏情況是由酒店的布草衞生引起的,我們定會依據規定承擔相應責任。再次為給您帶來的不便致歉。我們重視您的反饋,祝您生活愉快。