Furama Shanshui Hotel Reviews

The hotel was a refreshing, quiet break from the sounds of Wuhan. The service was impeccable and the hotel extremely clean. The breakfast buffet was very good.

Compliments to the hotel staff, they were all exceptional. Lisa was great, everyone was polite and was greeted when seen. The customer service was very professional.

Great hotel, clean and very good service. Thank you 苗苗

Great hotel, great location. Easy access to the subway and very walkable to all main attractions. Nice craft beer tap outside and plenty of restaurants and a mall nearby. Rooms are large, bright and quiet with great bathroom. Ms. Xiu of the front desk team is extremely attentive and professional and even gave me a parting gift at checkout! 🤩😍. Gym is outdated and small but has enough for a simple workout.

Nice hotel and good service

Very satisfied, clean, new facilities, rich breakfast, hope to come next time, great hotel, very good experience.

Good one

The service is very good! As soon as I arrived at the hotel, there were staff to help with the luggage and bring tea. The front desk lady Ke Ke checked me in quickly and professionally, and her attitude was also very friendly. When she learned that I was here for tourism, she arranged a room on a high floor overlooking the Yellow Crane Tower without saying a word. She added my WeChat and introduced the room facilities and equipment in detail, provided butler service, and also gave me a travel guide to give me a detailed introduction to the surrounding area. Ke Ke's service is very good! The room is relatively spacious, and the bed is comfortable to sleep in. In particular, the water in the shower is very large, which is really comfortable to wash. The hotel is also in a very good location, with convenient transportation. The No. 4 line is at the door, and it takes more than ten minutes to get to the popular photo-taking spot of the Yellow Crane Tower. There are also many bus stops and bicycles. I will choose to stay next time~

The hotel is near Wuchang Railway Station. The decoration is amazing as soon as you enter the lobby. It is very high-end and luxurious, with a retro design style. It has buildings with Wuhan's history and culture. The overall service atmosphere is very good. When I checked in at the front desk, Miaomiao from the guest department was very enthusiastic and took the initiative to arrange a very quiet room with a view of the Yellow Crane Tower. It was very comfortable and quiet, with complete facilities. There was a rope for drying clothes in the bathroom, and the makeup mirror on the washstand was very suitable for me. The hotel's afternoon tea varieties include desserts, porridge, fruits, etc. After 18:00, there are pasta, beef noodles, etc. There was no time to go back to the hotel to use it that day. The children wanted to eat green peas and yogurt on the way, so we contacted her to help pack them and put them at the front desk. In addition, she also introduced us to Hubei cuisine, places to drink lotus root soup and eat Wuchang fish. It was very good!

I chose to travel to Wuhan during the peak cherry blossom season. Needless to say, the hotel is located on Metro Line 4, which is very convenient for travel. The hotel is very new, the facilities and environment are good, and the service is even more considerate. The hotel launched a free tourist bus to East Lake and Yellow Crane Tower during the cherry blossom season. Although I missed it, it was really thoughtful. The hotel breakfast is on the 20th floor, which is quite rich. You can eat Wuhan snacks such as hot dry noodles and bean skin without going to Liangdao Street, and it changes every day (I was going to Liangdao Street too early on the last day, and the queue was so bad that I collapsed 😡,) The view from the room can see the Yellow Crane Tower. Because I was running around in the cherry blossoms every day, I missed the afternoon tea courtesy, and the hotel was very considerate to help extend it. The customer service Xiuxiu was very meticulous, and gave a small gift before leaving, which was a happy ending for the Wuhan flower viewing trip.

Booked a hotel close to the Yellow Crane Tower. This hotel is very cost-effective. The hotel is a little old, but the service attitude and breakfast are not discounted. The bedding is very comfortable. My parents said that this is the only mattress and pillow that are the most comfortable to sleep on. I will book this hotel again when I go to Wuhan next time.

The environment and location are quite satisfactory. It is quiet and there is no noise during holidays. It is very comfortable. When checking out, Shanshan specifically asked about the stay experience and gave a souvenir, which the children liked very much. Informed about the travel and the service was thoughtful and enthusiastic. The hotel is next to the subway, at most 20 meters away, which is very convenient. The room is very well lit, and the sun can basically shine in the room. The drinks and nuts in the refrigerator are free. There are free fruits and mineral water at the entrance of the floor. The details are all grasped. It is not far from Jianghan Road, East Lake, Provincial Museum and other attractions. There are also many snacks around, and there are many snacks in specialty restaurants. There is a very popular Feifei Shrimp Restaurant next to it. There are also many supper at night. If you choose to walk a few more steps, you can find several alley fly shops, which are all special breakfasts for surrounding residents to eat and feel the local style. Comprehensive location and service, it is really a very suitable choice for travel.

I stayed at the hotel on the last day of my trip to Hubei. I didn't get a good rest in the past few days because other hotels were noisy. Manager Cheng at the front desk arranged a room. It was very good. It was the best night of rest in the past few days. The hotel environment is good. The price is reasonable. Late check-out. The location is also convenient. Satisfied👍

Checked in on May Day, Furama Hotel has a superior location, standardized management, and considerate for guests. The front desk manager Xiao Tang is enthusiastic and professional. When I checked in, he took care of my reservations on Ctrip and another platform, and took the initiative to provide a lot of practical help. The room is clean and tidy, with a view of the Yellow Crane Tower, the mattress is moderately soft and hard, the shower water is sufficient, and the drinks and nuts in the small refrigerator are free. Thank you Manager Xiao Tang for taking the initiative to inform 😂. Drinking water and fruit are given at the elevator entrance of the floor. The afternoon tea given by the hotel is also very considerate. It is open until 9 pm and can be used as a simple dinner. I will stay here again when I come to Wuhan. Recommended!