No.268 Zhangzhidong Road, Wuchang District, Wuhan, Hubei, ChinaView Hotel Details
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Furama Shanshui Hotel Guest Reviews
4.8/5
Excellent
5179 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(5179)
Positive reviews(5128)
Reviews with photos/video(1044)
Easy to get around(1680)
Close to metro(1235)
Excellent afternoon tea(646)
Friendly front desk staff(403)
Nice toiletries(206)
Good views(166)
Has French windows(145)
Includes a safe(94)
Negative reviews(51)
Guest User
Deluxe Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 12, 2024
The hotel was a refreshing, quiet break from the sounds of Wuhan. The service was impeccable and the hotel extremely clean. The breakfast buffet was very good.
Response from Property: 【Buffet breakfast】Dear guest, your satisfaction is the greatest encouragement to Xiaofu; We will continue to maintain this warm and sincere service to our guests. Heart to heart, small partners with love, sincerity, careful, in exchange for your comfort, rest assured. Look forward to your visit again, always waiting for you ——Wuhan Shanshui Furama Hotel
Guest User
Business Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Compliments to the hotel staff, they were all exceptional. Lisa was great, everyone was polite and was greeted when seen. The customer service was very professional.
Response from Property: 【 Superior location 】 Dear guest, your satisfaction is the greatest encouragement to Xiaofu; We will continue to maintain this warm and sincere service to our guests. Heart to heart, small partners with love, sincerity, careful, in exchange for your comfort, rest assured. Look forward to your visit again, always waiting for you Oh - Furama Hotel Wuhan Landscape
Guest User
Deluxe Twin Room
Stayed in May 2024
Business travelers
22 review
4.7/5
Amazing
Posted on Jun 2, 2024
Great hotel, great location. Easy access to the subway and very walkable to all main attractions. Nice craft beer tap outside and plenty of restaurants and a mall nearby. Rooms are large, bright and quiet with great bathroom. Ms. Xiu of the front desk team is extremely attentive and professional and even gave me a parting gift at checkout! 🤩😍. Gym is outdated and small but has enough for a simple workout.
Response from Property: 【Travel Choice】Dear guests, thank you for your affirmation and support of our work, I hope that every day with us can add bright colors to your journey, can become a good memory between us, look forward to meeting you again, Wuhan Shanshui Fulihua staff sincerely look forward to your visit again! We look forward to getting a full score from you next time! ——Wuhan Shanshui Furama Hotel
Guest User
Business Twin Room
Stayed in Feb 2024
Business travelers
30 review
5.0/5
Outstanding
Posted on May 31, 2024
Very satisfied, clean, new facilities, rich breakfast, hope to come next time, great hotel, very good experience.
Response from Property: ([First choice for travel] Dear guest, thank you for choosing the Shanshui Fulihua Hotel among many hotels. We are also glad that you did not disappoint your expectations. Meeting and getting to know each other is a kind of arrangement. In the dark, we have achieved each other, so we are grateful to have you. All our efforts are to hope that every customer can be happy and satisfied, become our loyal repeat customers, and look forward to meeting you again. We will create surprises for you in more places ——FURAMA SHANSHUI HOTEL)
Waleedr
Business Twin Room
Stayed in Oct 2024
Business travelers
60 review
5.0/5
Outstanding
Posted on Nov 19, 2024
Good one
Response from Property: 【優質服務】漫漫人生路,感謝有您的相伴!您的每一個字,每一句話,我們都將牢牢記錄下來,我們將再接再厲,爭取做到最好,為您提供更好的體驗。在此也非常榮幸感謝您的認可與支持,期待再次和您相遇。祝您生活愉快,一切順利!——武漢山水富麗華酒店
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 13, 2025
It was very comfortable to stay at Shanshui. The location of the hotel is very easy to find, the surrounding is very prosperous, and there is Metro Line 4 at the door. You can see the hotel as soon as you exit the subway! The environment is also very good. There is a small courtyard outside the hotel, which has a very festive atmosphere. The hotel's service is superb. Xiao Ke, who checked in, took the initiative to introduce the tour route when he saw us traveling, told us some travel suggestions, and coordinated a quiet and well-lit room. However, in the end, because the child had a fever due to acclimatization, he returned early. Xiao Ke also took the initiative to help me with the delayed check-out, and the service attitude was perfect. The floor-to-ceiling windows in the room have good lighting, and the room is also prepared with plenty of water and drinks. Free drinking water and fruit are also provided at the elevator entrance. The small details are in place! In short, I am very satisfied with staying in this hotel!
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Response from Property: 【Quality Service】Dear guests: Thank you for choosing us among many hotels. Xiaofu is honored to be favored by you. Wuhan Shanshui Furama Hotel has a warm "Xiaobai" door to welcome guests as soon as you enter the lobby. There is a self-service tea table, 24-hour robot delivery, and a cup of ginger tea to drive away the cold. It is your first choice for travel and business trips. The hotel will launch various product promotions and packages from time to time. Xiaofu recommends that you collect this hotel in advance! Sincerely look forward to your next visit - Wuhan Shanshui Furama Hotel
Guest User
Deluxe Room
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Jan 12, 2025
I have stayed in the hotel many times, and the experience was very good every time. The service attitude of Xiaotian in the hotel is super good! The hotel environment and facilities are also very good! The decoration design is unique, and the New Year's layout is very festive, with a strong New Year atmosphere. The little lion in the lobby is very cute. It is at Exit C of Shouyi Road Subway Station on Line 4, which is very convenient and close to Wuchang Station. The hotel service is very good, and it feels like home. Xiaotian is very attentive and helps me arrange the room I want every time. The room is very clean, and everything is also complete, with tea and tea sets. Afternoon tea is also very good, until 9 pm. The variety is very rich and delicious, which is really good.
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Response from Property: 【Feel at Home】Thank you for your company on the long road of life! We will record every word and sentence you say, and we will continue to work hard to do our best to provide you with a better experience. I am also very honored to thank you for your recognition and support, and look forward to meeting you again. I wish you a happy life and all the best! ——Wuhan Shanshui Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
12 review
4.8/5
Amazing
Posted on Jan 13, 2025
📍The hotel has a superior location and convenient transportation. There is a subway station at the door. Whether it is to the business district or the scenic spot, it can be easily reached!
🛏️The room is clean and tidy, and the bedding is soft and skin-friendly, which makes people feel comfortable. The room is fully equipped and well-planned. Drinks and nuts in the minibar can be enjoyed for free!
👨💼The hotel has thoughtful service. Cheng Cheng checked in, arranged a quiet room, and kindly sent a hand-drawn map, introducing the hotel's afternoon tea in detail. If there is an order for renewal, the card will be reminded in time. When checking out, you will also sincerely ask about the stay experience!
🏞The overall environment of the hotel is good. At the end of the year, the lobby is filled with a strong festive atmosphere, with lights and decorations everywhere, full of joy, and people are in a good mood. .
In short, this stay experience is pretty good!
Original TextTranslated by Google
Response from Property: 【Service + Location】Dear guests, Hello! Thank you very much for staying at Wuhan Landscape Furama Hotel, and thank you for your favor and love for our hotel. The purpose of our hotel is to hope that every guest staying here can live comfortably and have fun. Your praise and recognition of us is also an encouragement and support for our work! I hope that every day with us can add bright colors to your journey and become a beautiful memory between us. I look forward to meeting you again. All the staff of Wuhan Landscape Furama Hotel sincerely look forward to your visit again! ——Wuhan Landscape Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
As soon as the winter vacation started, I took my kids to Wuhan for a trip before the Spring Festival. It should be considered a staggered trip. When checking in, the staff member Cheng Cheng warmly received us and thoughtfully arranged the rooms on the same floor, where we could see the Yellow Crane Tower. The room was spacious and bright, with excellent lighting, large floor-to-ceiling windows, a wide view, and a shower room with dry and wet separations and a reasonable layout. The bed was moderately soft and hard, and the comfort level was perfect.
The hotel has a good location. 59 meters away from the door is Shouyi Road Station on Metro Line 4. On the way back, I took the subway directly to Wuhan Station. It was almost the same time as taking a taxi. Whether you want to go to the surrounding lively business district or scenic spots, it is also very convenient. Now that the New Year is approaching, the hotel lobby is decorated with lights and full of the flavor of the New Year.
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Response from Property: 【Winter vacation travel + excellent location】Dear guests, thank you for choosing Wuhan Shanshui Furama Hotel among many hotels. I am glad that you have lived up to our expectations. Meeting each other is an arrangement. In the dark, we have made each other, so I am grateful for you. All our efforts are to hope that every guest will be happy and satisfied and become our loyal repeat customers. We look forward to meeting you again. We will create surprises for you in more places! —— Wuhan Shanshui Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is conveniently located. Exit C of Shouyi Road Station on Metro Line 4 is at the door. It takes about 7 minutes to walk to Shouyi Square. There is a large supermarket next to the hotel, as well as famous Wuhan snacks such as bean curd and hot dry noodles from Dehua Building. You can take a taxi for 10 yuan to Dacheng Street to experience Wuhan people's "over-morning" snacks, and then walk to see the Yellow Crane Tower. The lobby has a New Year atmosphere, and there is a cute robot dog, which is very festive. Miao Miao, the manager of the guest department, helped us upgrade the room overlooking the Yellow Crane Tower, with a wide view. Snacks in the mini bar refrigerator can also be enjoyed for free, and afternoon tea on the first floor is also given. It was a family birthday, and Miao Miao specially prepared small gifts and greeting cards and sent them to the room, which was a surprise. Mineral water and small oranges were also prepared in the elevator corridor, and all aspects were very thoughtful. The staff service was very good and friendly. After checking in, a hand-drawn map made by the hotel was also presented. I will choose this place next time I come to Wuhan.
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Response from Property: [Special snacks] [Travel tips] Life is busy, days are sweet and sour, fate is simple, and we always think of each other. It is a great honor for Furama to bring you more color on your journey. There are many kinds of happiness, and your five-point review is one of them! Thank you for your recognition and praise for us, which gives us hope and motivation, and carries our tireless patience and consistent service. We look forward to seeing you next time and bringing you more satisfactory experiences and surprises. Enjoy life and share joy. I sincerely ask you to recommend Xiaofu to your friends around you! Thank you again for your love for Xiaofu. We meet in the mountains and rivers, and we are grateful for your company! Looking forward to your next visit! ——Wuhan Shanshui Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 11, 2025
This time I took my children to Wuhan and booked Wuhan Shanshui Furama Hotel for a short stay for one night. The experience was super good! The hotel is close to the subway, it is convenient to take a taxi, and the location is excellent. Manager Xiuxiu paid a thoughtful return visit and prepared fruits. I felt the thoughtful service when I checked in. After adding WeChat, I was responsive and very heartwarming. The calligraphy couplet activities of the hotel are full of the flavor of the New Year, and the New Year decorations in front of the door are very grand!
The room is clean and tidy, and the aunt cleans seriously. There are plenty of drinks and nuts at the bar, the afternoon tea is delicious, and the breakfast is rich and varied. The stay is comfortable and pleasant, and it must be praised. I will choose here next time I come to Wuhan!
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Response from Property: 【New Year atmosphere + service】Dear guest, thank you for choosing Wuhan Shanshui Furama Hotel among many hotels. I am glad that you have lived up to our expectations. Meeting each other is an arrangement. In the dark, we have made each other, so I am grateful for you. For every festival, the hotel will prepare corresponding activities and atmosphere decoration to celebrate with guests! We also hope that every guest will be happy and satisfied and become our loyal repeat customers. We look forward to meeting you again. We will create surprises for you in more places! ——Dear guest of Wuhan Shanshui Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 12, 2025
When traveling to Wuhan, I booked Wuhan Shanshui Furama Hotel online for 2 nights. It was a wise decision! The hotel is close to the subway, and it is super convenient to travel. We can also take a taxi to the door to pick us up. Manager Xiuxiu saw that we came for the first time and thoughtfully arranged a room facing the Yellow Crane Tower. She also prepared fruits. We added WeChat when we checked in. She responded to every request and the service was super proactive. Seeing that we brought children, she took the initiative to send slippers and toiletries. During the stay, we responded quickly to any needs; the room was in excellent sanitary condition, and the aunt cleaned meticulously. There were plenty of free drinks and nuts at the bar, and the afternoon tea was delicious and rich and varied. I stayed here for 2 days and had a great experience. I recommend it to everyone!
Original TextTranslated by Google
Response from Property: 【Warm Service】Dear guests, Hello! Thank you very much for staying at Wuhan Landscape Furama Hotel and giving us a five-point review. Thank you for your favor and love for our hotel. The purpose of our hotel is to hope that every guest staying here can live comfortably and have fun. Your praise and recognition are the encouragement and support for our work! I hope that every day with us can add bright colors to your journey and become a beautiful memory between us. I look forward to meeting you again. All the staff of Wuhan Landscape Furama Hotel sincerely look forward to your visit again! ——Wuhan Landscape Furama Hotel
Guest User
Deluxe Room
Stayed in Dec 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
The second time I stayed at Furama, the service was as good as before! Although there was a little episode when checking in, the guest department looked up the order in time and handled it quickly. The room arrangement was satisfactory, quiet and comfortable. Sitting in the room and looking at the lake in the distance outside the window was very pleasant. If you order takeout, the robot will also deliver the food to the room, which is safe and convenient. HS introduced the afternoon tea in the lobby bar, which has a full range of categories and fresh ingredients. There is an outdoor bamboo garden on the first floor of the hotel. It is very relaxing to drink tea and enjoy the scenery. I heard that there is also a gym, which is open 24 hours a day. I will experience it next time I go on a business trip. There are many places to eat near the hotel, and it is also close to Dream Mall and SkP. It is not expensive to take a taxi and it is convenient to take the subway. The hotel environment and service are very good, the minibar drinks are sufficient and free, and the small details are heartwarming. Recommended!
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Response from Property: 【Service + Location】Crowds of people are for survival, and crossing mountains and seas is for life. It is an honor to be your little happiness in pursuit of life! Looking forward to your next visit, and chatting with Xiaofu about the interesting things in life. A journey through mountains and rivers, grateful for the company! The most beautiful encounter is this, just like after a long wait, just when the sun is shining and the breeze is sword-like, simple words all reveal true feelings, and the long distance all sends sincere blessings. Your satisfaction is the best encouragement for us! We look forward to meeting you next time, and wish you a happy life! ——Wuhan Shanshui Furama Hotel
Guest User
Deluxe Room
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
I recommend this hotel in all aspects! The service is really not exaggerated. From check-in to check-out, Shanshan can really be said to be "at home". She took the initiative to arrange a room with a view of the Yellow Crane Tower, prepared a piece of fruit in advance, and sent a voucher for afternoon tea, a double surprise! The room is spacious and bright, clean and tidy, the bedding is exquisite and comfortable, and there is a free mini bar, drinks and nuts! HS enthusiastically recommended authentic restaurants in the surrounding area, patiently informed the route of the scenic spots, and was thoughtful and considerate. The subway station is right next to the hotel, and it is very convenient to go to Liangdao Street, Tanhualin, Yellow Crane Tower, and Hubu Lane. The facilities are also complete, with robots delivering meals and takeaways, a gym, and a teahouse, which are very suitable for negotiations and leisure! The entire hotel staff smiled and greeted politely. When you go to the front desk, there will be staff serving tea, which is super warm! Environment, service, location, and cost-effectiveness are perfect, highly recommended!
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Response from Property: [24-hour delivery robot] Dear guests, hello! Thank you for staying at Wuhan Landscape Furama Hotel! At the same time, thank you for your recognition of the hotel service! We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Wuhan Landscape Furama Hotel is a young and vibrant hotel. It shows the unique charm of the hotel to guests with simple Chinese style and warm and considerate service. Your satisfaction is the greatest support and encouragement to the hotel. We look forward to meeting you next time! ——Wuhan Landscape Furama Hotel
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Travel with friends
5 review
4.5/5
Great
Posted on Jan 1, 2025
The staff at the front desk are really warm. The lobby is also very beautiful. It is right next to the exit of the subway station. It is also very convenient. The guy at the door always helps to carry the luggage. He is also polite. The water, milk and snacks in the room are also updated every day. , they also gave us afternoon tea and supper, and we were very happy that they also had skin care lotion and hair lotion. Since the Yellow Crane Tower was closed these days when we were here, they also arranged for us to see a room in the Yellow Crane Tower, which is not enough. The only thing I can say is that the TV is a bit small, but everything else is really good. There is water and pears at the elevator entrance every day. Thumbs up for your excellence! 👍🏻👍🏻👍🏻👍🏻👍🏻
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6/7
Response from Property: 【Quality Service】Dear guest, hello, thank you very much for your stay and praise! I am very happy to bring you a good time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! I wish you a happy life! ————Wuhan Shanshui Furama Hotel