City Comfort Inn Wuhan Dongting Branch

City Comfort Inn Wuhan Dongting Branch Reviews

City Comfort Inn Wuhan Dongting Branch

No.5 Dongqing Road, Wuchang District, Wuhan, Hubei, 430000, ChinaSee Hotel Details
City Comfort Inn Wuhan Dongting Branch
City Comfort Inn Wuhan Dongting BranchCity Comfort Inn Wuhan Dongting BranchCity Comfort Inn Wuhan Dongting Branch
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Guest Reviews

9.0/10
Good
718 review
Verified reviews
Location9.0
Amenities8.9
Service9.2
Cleanliness9.0
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All reviews(718)
Positive reviews(690)
Reviews with photos/video(74)
Convenient location(108)
Easy to get around(80)
Friendly front desk staff(70)
Delicious breakfast(41)
Quiet & comfortable(37)
Large rooms(34)
Close to metro(26)
Convenient parking(22)
Negative reviews(28)
查瑞
Standard Queen Room
Stayed in Sep 2024
Business traveler
50 review
8.5/10
Very Good
Posted on Oct 31, 2024
Good location. Good price. Helpful staff . Big rooms . Near 2 main metro stations
Response from Property: 見你喜上眉梢，我便無限歡樂，深覺春華秋實不如你，夏雨冬雪無所侵。春夏秋冬，城市便捷等你
Guest User
Standard Queen Room
Stayed in Dec 2024
Family
5 review
5.5/10
Posted on Jan 29, 2025
The bed is 1.5 meters, which is fine. It's our own choice, but the quilt is not enough. I didn't have a quilt for three nights. The quilts in the hotels I stayed in before were larger than the bed. Fortunately, the air conditioner was OK. I slept under the air conditioner, so I didn't catch a cold.
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Response from Property: Dear guests, thank you for your review of the hotel! We sincerely regret your experience during your stay at our hotel. Your valuable opinions are very important to us. We will inform the relevant departments of your opinions to improve the quality of our service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again! You can contact the front desk to add a quilt. . .
Guest User
Superior Queen Room
Stayed in Feb 2024
Family
2 review
2.0/10
Posted on Mar 26, 2024
I chose the most expensive room type, but it turned out to be very shabby, with a dark room, negligible windows, a bathroom sliding door that couldn't be opened, and cheap slippers. . . It clearly says 30 square meters, but in reality it is only 20 square meters, which shows no integrity.
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to bring you a bad stay experience. Regarding the facilities and environment issues you reported, the hotel has renovated the lobby and work area in 21 years. The next step is to renovate the guest rooms. We hope you can book this hotel again and give us An opportunity to apologize and wish you a happy life.
Guest User
Standard Queen Room
Stayed in Jul 2023
Traveling with friends
15 review
10/10
Outstanding
Posted on Aug 28, 2023
The beautiful and pleasant East Lake is very close, and next to it is the historic Hubei Provincial Museum. It is worth a visit. The front desk service is very accommodating and thoughtful, and is responsive to all requests. The room was quiet and nice for a trip.
Original TextTranslated by Google
Response from Property: Thank you for your support of our hotel. Your encouragement is the driving force for our progress. The hotel has always adhered to the product concept of "exquisite, simple, fashionable, green" and the "clean, comfortable, friendly" convenient service concept, and wholeheartedly creates high-quality services for customers. The accommodation environment is very environmental and provides high-quality services. Thank you very much for your trust in us. Your encouragement will be our motivation to do better. All the hotel staff welcome you to visit again and wish you all the best
Anonymous User
Standard Queen Room
Stayed in Jun 2023
Traveling with friends
1 review
3.5/10
Posted on Jul 27, 2023
As soon as I came in and saw the chairs being so dirty, I felt uncomfortable. It didn’t matter that the bathroom didn’t have a ceiling spray, or the glass door, but why wasn’t the glass door equipped with a curtain or frosted glass? It feels like this place is old and has not been renovated in recent years. The environment in other places for more than 100 yuan is better than this 🙂 I regret it so much that I went to Botujin in the province.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that our hotel did not satisfy you this time. The glass in the bathroom has a shower curtain. In order to maintain the brightness of the bathroom, the shower curtain is pulled to the top and only hangs down 20cm. Are you here? Just pull it off in the shower. We will pass on your other suggestions to relevant departments for rectification. Thank you for your criticism and correction. We look forward to your visit again and wish you a happy life!
Guest User
Standard Queen Room
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 19, 2025
在宜昌也住過城市便捷，武漢這家城市便捷酒店挺不錯的，地理位置很好，離博物館蠻近的，走路也就10分鐘左右，周邊交通也很便利，有雙地鐵，距離也不是很遠，步行能到達，酒店服務做的很不錯，房間也很乾凈，周圍大多居民區，晚上還是安靜的，連鎖酒店安全很放心，值得信賴，下次再來！
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快
Guest User
Superior 2-bed Room
Stayed in Jul 2025
Traveling with friends
17 review
10/10
Outstanding
Posted on Aug 2, 2025
酒店位置極佳，離湖北省博物館和東湖景區都很近，。房間乾淨，安靜，早餐也不錯。前台小姐姐很熱情，好評好評。
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快
Guest User
Standard Queen Room
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 25, 2025
我是來武漢玩的，由於這個酒店是全國連鎖的所以就是説定了這家，地理位置都是還蠻不錯，畢竟在武漢交通都是非常方便的，前台小姐姐服務態度也還蠻好的，！房間還可以！體驗感價！
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快
Guest User
Standard Queen Room
Stayed in Mar 2025
Business traveler
1 review
10/10
Outstanding
Posted on Apr 7, 2025
前台小姐姐服務很好，還熱心的升級了房型，貼心的送了，小孩的牙刷，跟拖鞋，房間很乾凈，離博物館東湖都近，步行的話也就十幾分鍾吧，早餐種類也可以，炒粉不錯，舒適的住宿。
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Feb 2025
Family
6 review
10/10
Outstanding
Posted on Mar 25, 2025
酒店雖然有點年份，但房間衞生還是挺乾淨的，周圍比較安靜，主要是可以步行到達省博，到地鐵口也方便。辦理入住時送了小孩一份早餐，早餐比較簡單有現煮熱乾麪、湯粉，能吃飽。
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快!
Xifangxiao
Superior Queen Room
Stayed in Apr 2025
Business traveler
42 review
10/10
Outstanding
Posted on May 23, 2025
距離地鐵四號線位置很近，酒店經濟實惠，交通方便，環境優雅。距離東湖風景區和湖北省博物館步行十分鐘即可到達
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Response from Property: 感謝您的認可！能為您打造舒適、温馨的入住體驗是我們的榮幸～期待下次再用熱情與貼心服務，為您的旅程增添更多美好！😊
Guest User
Superior Queen Room
Stayed in Jan 2025
Couple
14 review
9.7/10
Amazing
Posted on Feb 25, 2025
距離地鐵站需要走一段路，途經居民區有水果店和鹵菜店，買了點嚐嚐味道可以。前台辦理入住快，房間乾淨整潔，洗澡水壓可以，床舒服，空調開一陣會有噪音。早餐廳不大，但是品種不少，有現做的熱乾麪，不夠可以再要一份，阿姨態度挺好的。去湖北省博物館可以步行過去，不算太遠。總體而言，還可以。
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Response from Property: 感謝您對我們酒店的支持,您的鼓勵是我們前進的動力，酒店一直秉承精緻，簡約，時尚，綠色”的產品理念和“潔凈，舒適，友好”便捷的服務理念，竭誠為顧客創造優質的的住宿環非常境和提供優質的服務。非常感謝您對我們的信賴，您對我們的鼓勵將會是我們做的更好的動力。酒店全體員工歡迎您的再次光臨，祝您生活愉快!
Guest User
Superior Queen Room
Stayed in Apr 2025
Couple
8 review
10/10
Outstanding
Posted on May 13, 2025
位置距離省博物館步行12分鐘，距離東湖景區20多分鐘，房間整潔舒適，服務貼心，早餐品種豐富
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Response from Property: 感謝您的認可！能為您打造舒適、温馨的入住體驗是我們的榮幸～期待下次再用熱情與貼心服務，為您的旅程增添更多美好！😊
Fleien2009
Standard Queen Room
Stayed in Mar 2025
Couple
1 review
5.0/10
Posted on Apr 10, 2025
房間設施老舊，隔音效果差，被套都破了更換後還是有洞洞，整體感覺不好，應該是住過的最差的城市便捷啦，住了一晚果斷換酒店。
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Response from Property: 尊敬的賓客，感謝您對酒店的點評，對於您在酒店入住期間的體驗，我們深表歉意，對於您所提出房間設施反饋，我們會努力去改善，加強員工培訓，酒店全體員工再次向您表示致歉，邀請您再次入住體驗，給我們一個機會向您致歉，同時祝您工作順利，生活愉快。
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
16 review
7.5/10
Posted on Feb 7, 2025
東亭店還不錯，離省博真的非常近，走個地下隧道就能到了。步行大概20分鐘左右。 如果想看越王勾踐劍的，最好一大早就進園排隊，人山人海呀，我們看這麼多人就沒進。如果想聽編鐘的，也要一進去馬上去買票，不然就售罄了。 酒店早餐還行，就是豆漿兑水太多了，沒味道。另外早餐就衹能當天使用，不給幾天的拿到一起用，不夠的就要買早餐。這點，不夠人性化。我們四個人，衹能是我和爸爸每天單獨去吃啦，孩子睡醒了再帶出去吃。 酒店有室外天台可以洗衣服，晾曬，也可以烘乾，雙床房被子比較窄，一大一小睡，抱着小孩就可以，如果小孩不給抱的會漏風。酒店整體還不錯。想去省博，美術館，東湖的真的可以選。
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Response from Property: 尊敬的賓客，感謝您對酒店的點評！對於您在酒店入住期間的經歷，我們深表遺憾。您的寶貴意見對我們非常重要，我們會將意見告知相關部門以提高服務質量。若您下次至此，希望能再次預訂本酒店，給我們一個機會致歉。期待再次光臨！