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The Hotel is not in the city center it is a 10 minutes walk away from a metro station where you can get in 30 minutes to the center. The hotel staff was not very helpful and very slow. The check in took us 45 minutes. They told us that our room would be ready at 15:00 however when we arrived there at 15:30 they told us that the room was not ready yet. At 16:00 we got the room keys but the friendly cleaning lady was not ready yet so we had to wait for 30 minutes in the floor. The room had a living and a sleeping room! It had all amanities of a 5 star hotel. The bed was very big. The shower was huge and very good but you couldn’t lock the bathroom door and it couldn’t close totally which is A BIG NO GO! There was a lot of storage space and a comfy seating area with a big sofa. The courtains were very dark and good. The room had a big balcony with view to a parking. The hotel was located in a VERY UGLY industry zone. The hotel had a covered parking and a parking space outside. There was a small bar in the hotel top and a restaurant. The restaurant was expensive and the service was slow and bad. The pool, fittness and spa were very beautiful and good. I WOULDNT RECOMMAND THIS HOTEL IF YOU WANT TO VISIT THE CITY AND IN MY OPINION IT’S NOT WORTH IT’S PRICE AND 5 STARS

I stayed at the Asparia Brussels Royal La Resante Hotel between 9th - 11th May 2023 in room No.8. I was extremely disturbed during my sleep due to the ongoing road works right outside my window, which started at 7.28am on one morning and a similar time the next morning. The room was shaking and the noise was extremely loud due to the works. This is totally unacceptable and I would not expect any work to take place before at least 8am. The hotel should have ensured this. I booked my stay on the 5th of May. However it was not stated anywhere that you were going to have road works taking place during my stay, and I was not informed that there would be any noise at reception upon my check in. This again is unacceptable, and the staff should at least warn you of this. If I had known this, I would have stayed somewhere else, especially as I had some very important work meetings and this added to the stress. I made a complaint during my stay at the hotel reception, but only received a verbal sorry. In my follow up communication with the hotel management, the hotel has failed to recognise that it is their responsibility to ensure that guests have a pleasant and undisturbed stay at the hotel, although as the arrangement was between the hotel and the road works company, they are ultimately responsible for ensuring that any work did not take place before 8am. I did not see any staff go out at 7.30am and ask the workers to stop the work as it is before 8am - ultimately this is what should have happened. The hotel clearly lacks in good customer service and just tried blaming the issue on someone else. Would not stay here again.

The hotel room is fully equipped, the location is a bit biased, and the traffic is average. Breakfast is a bit simple!

The overall is more comfortable, the hotel is at the entrance of the station and public bicycles, and it is more convenient to travel.

The hotel recommended by a friend has also been compared with several other hotels on the Internet. This hotel is very satisfactory regardless of its location, facilities, sanitation, environment, and service. It is a five-star praise.

The apartment was excellent. We were there for a month and will stay there again hopefully when we return to Brussels again. Yes there are fittings that are showing their age but the apartment was clean and comfortable. The position regarding access to transport could not be better. There were a couple of minor issues we had when we first arrived such as a tap that would not turn off, but these were dealt with immediately upon receiving my email. To me that is more important than if everything runs smoothy.

This hotel can be said to be one of the few very satisfied hotels in my entire European trip. The hotel is downstairs from the train station. The traffic is very convenient. There are a few stops to the Brussels Square. There are many restaurants downstairs. Transportation and food are very convenient. And the most important thing is that the room has a balcony, the view of the window is really beautiful, and the front desk service is also very good. Although it is required to hand over the key to the front desk when you go out to play, it is actually safe. If you have the opportunity to go to Brussels again, you will go to live again.

Small but comfortable room in a good location right near a subway. Front desk was prompt and curious and overall a good value for the money! A few kilometers from the center but still near a bunch of nice cafes and restaurants.

I am a marriott titanium member (over 70 nights a year in marriott hotels for nearly seven years now) . This is my first stay at Courtyard (not EU) Brussels. I would like to thank Ali who came to pick me up at the airport. He showed up on time, he was pleasant and curteous and made me instantly forget how stressfull the day had been up to then. Thank you Ali. As for the hotel itself: the check in was smooth, the room clean, the burger in the restaurant just what the doctor ordered, the Triple carmelite cold and reasonably priced. The hotel is conveniently located close to the NATO, EUROCONTROL and the airport and the good people of the hotel will take you to any of these places because the customer comes first. Again, thank you Ali for being such a good ambassador of my favorite brand .